were lucky and got a parking space, first saw this hotel on four in a bed , chris and jake were really nice people and

hotel staff from check in to check out breakfast staff and evening meal staff bar staff could not have been nicer, and the food absolutely delicious , well done chef , and guys

cellent black out blinds) and great value

breakfast was fantastic

nice bar and good selection of drinks

emaculate, lovely rooms, great bar and restaurant

food in the bar is very nice and responsible priced

the bar area and restaurant was modern and newly decorated

great staff, bar and restaurant provided excellent quality food and drinks. comfortable stay

good food and atmosphere in the bar and restaurant

absolutely loved the coffee bags in the room and the cafetiere of coffee in the morning with breakfast was perfect

breakfast was great

exceptionally clean with a fab breakfast.

this enough - every member of staff we encountered from the hotel reception, restaurant staff and bar staff were all so friendly and welcoming and went above and beyond without batting an eyelid,

the bar and restaurant area were lovely

the swimming pool and gym were very good.

the drinks prices were extortionate. the kids pool splash times were silly times.

staff were really helpful and accommodating throughout especially for the kids.

6am laundry collection

lovely hotel we couldn’t use the spa as they had a power cut when we arrived but no problem

was a very nice stay for work, facilities were good, great to have a gym

didn't use the gym, but saw the sign that there was one - will bring my kit the next time i am here

also sadly few peaces of gym equipment were out of

we were able to take our dog with us into the bar to eat and into the breakfast room in the morning which was fantastic

the staff were great, comfortable room and the bar / restaurant was good

arrived very late, but both reception and the bar were open

tidy ,nice big room ,good assortment for breakfast,friendly and helpful staff nice shopping area with what shops still open

from room service was gorgeous

though i didn't go in), efficient service

no room service

convenient location, cheap, breakfast offered, apattment facilities for young kids

of parking which is a bonus

highlight of each visit is meeting up with the really excellent sharon on reception, breakfast, kitchen and entertainment departments

their was a party noise until 12 pm and my kids couldn’t sleep

the apartment provided two bedrooms, shower / bathroom, a downstairs toilet, lounge and a small kitchen all for a

the staff, the hotel, the food, the gym all excellent.

possible until almost nine at night - we didn't book and on saturday were offered a table in the bar area

good rooms and loved the swimming pool, kids had a good time

wasn't any information in the room about things like breakfast, wifi, pool etc, which would have been helpful

its own chapel the hotel its self is amazingly beautiful spa and pool facilities are great good breakfast would i come back again absolutely travelled as a family of four with older children and

plenty of car parking spaces too

there was ample parking space, and we felt at ease leaving our car in such a secure spot

from the spa experience, to the fabulous dinner, and then drinks in the lounge, it could not have been any

we used the gym and they had cold towels waiting outside in a fridge which was a nice touch

the hydrotherapy pool didn t work, the fruit at break fast was frozen, no parking near the room, a walk from room to spa no slippers provided, funny smell in breakfast room,

not much seating in the bar side.

room was very clean and warm, our evening meal was fantastic and the breakfast was very nice,all the staff were wearing mask we felt very safe during these strange

comfortable rooms, great shower, excellent evening meal & terrific breakfast

lovely breakfast

staff couldn't do enough to help a welcoming bar area for visitor's and locals alike, restaurant food was excellent and we

rooms very clean and tidy, ample parking on site

furnishing, staff eager to help and super friendly, food in the restaurant is is fantastic, gym was quiet and has good equipment, the hotel was really high quality, cannot recommend enough

raid i didn't catch his name) and the red-haired lady at breakfast

staff very friendly, good ambience, food good, bar well stocked.

you got a choice of room service

bar and restaurant good with varied menu

had a lovely time, the room was excellent, we had the breakfast each morning & there is a great verity, the evening meal was very nice & cooked to order

wifi easy to connect to and the rooms very comfortable

bar slightly expensive

the parking, the view everything

the bar area was lovely and the breakfast was great

excellent bar downstairs serving very nice food and a good choice of beers

great atmosphere in the bar in the evening we had a lovely meal which was great value for money

staff were very accommodations, allowed early check in so i could get ready for a wedding

clean and comfortable rooms, breakfast and bar food excellent

beautifully decorated with modern, comfy lounge/ bar area

staff were very helpful and having dinner and a bar available was great

the new bar area

early check in very comfy room

great bar with good selection of drinks

excellent staff, very comfortable. nice bar and restaurant.

nice old hotel in the middle of town with free parking

lovely hotel, beautiful bar and restsurant. we wiul definatley stay here again

instant coffee was provided but we didnt have any room service resfresh so this didnt cover our last morning

good beers good food child friendly has most amazing minstrel ballroom ideal for wedding parties parking at a price

mobile phone signal was poor and the wifi connection was weak.

not long after arriving we were a bit hungry but didn t need a big meal, and as the room service choice was just nibbles, the reception allowed us to order off the bar menu and have

and efficient, rooms were a generous size, the bed was comfortable, it was a good shower, and the wifi was pretty fast and reliable in my room

the wifi signal was too weak in parts of our room

bar service was very slow, over 25 minutes waiting to be served with only 9 customers in the bar

the food in the bar could have been more flavourful.

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

good value meal deal in the bar area

were staying there as we was going to a wedding had food and drink in the bar before we left amazing food, the staff were so helpful when we needed to check in early both

great staff and a lovely fresh cooked breakfast

couldn't be help however they allowed us to order food from the local takeaway and eat it in the bar and even gave us plates and

the full english breakfast was so tasty, especially the sausage

although it's part of a pub the bar is far enough from the room so you can't hear talking from the bar

hotel bar and restaurant were great

the kids were treated like mini vips. made for a very enjoyable stay!

hotel, spa and room very clean. staff are very friendly and extreamly helpful

room size, well set up for kids, the staff at breakfast and the front desk were absolutely brilliant

we loved the swimming pool. breakfast and the restaurant food was delicious. my kids loved the

don't like paying extra to use pool/gym

the wifi in our room was poor so we had to use our own mobile signals

wifi didn't work on the guest channel, but i was given the staff one which worked satisfactorily

great location. excellent parking, rooms, food and service

- we were woken up early by noisy golfers - perhaps a sign to say please be quiet people sleeping etc might help

the spacious room . comfortable bed . bathroom with spa bath

early check in arranged for no extra cost, which was brilliant for us as we travelled from over 2

gym was available, which was a nice thing to use

there is an abandoned golf course nearby which is ideal for quick walks

excellent breakfast and convenient bar for later evenings

good bed,shower,breakfast,parking,gym,bar,aircon.

bar area was nice and had a good range of drinks

clean good location nice bar area

staff at reception were very welcoming and the staff on the bar were excellent really pleased with our stay and felt so relaxed we will definitely return thank

staff when booking in, in the bar area and night staff ud83dude0alovely clean hotel

location, parking, ease, comfort.

room we stayed in was very clean, on arrival the staff could not do enough, room service was offered which was great

the vegetarian breakfast

there could have been a better choice of fruits and meats / cheeses at breakfast

bar was reasonably priced

we ate in the hotel, bar meals, restaurant meals and had a delicious breakfast too

bar was good, a great evening

the service was superb, we arrived later than expected and the bar was closed but they could not have been more hospitable and were able to source some drinks for

the bar meal i had not enough on plate for the price

the gym could ve bern bigger, but that s nig picking

free wifi

room service was excellent and warm milk was sent for little child with us

room service after late check in and breakfast

was ideal for what we needed, we seen it had a spa etc so thought this would be even more ideal, although we didn t get the chance to use it

friendly staff very welcoming great location onsite bar and restaurant

playroom with toys and outdoor area for kids was much appreciated

quiet clean and the beds were super comfortable the bar and waiting staff were amazing

easy to get to lovely pub and hotel rooms spacious and clean, lovely breakfast and helpful staff

the breakfast staff couldn’t do enough for us

country setting , easy parking

bar staff really chatty

it was a mile to the mere golf course so perfect location

your own parking space outside the lodge

the bar is a bit expensive, but i don't drink, so it wasn't a worry

male in the leisure was very abrupt and really put us off being in the pool so we left after 30mins

food in bar not great, had hollumi fries, very fatty and didnt chance onion dip look dredful.

the water was allways hot, and the wifi and tv worked well

didn't use bar or dining room on this occasion

room service was good food and reasonably priced, excellent choice too

the breakfast was good with a good choice, all the staff were very helpful

breakfast was another highlight: really good quality, only £15 for me, and the kids ate free — a massive plus for families

breakfast had great choice

view from both rooms, gym, restaurant

there is no swimming pool, which would be great to have for families with kids

staff helped me out and allowed me to pay extra for a late check out as my wife did the 10k run and we could just relax

quite dated...bar wasn t open and no room service was available

room service only when you requested it

comfortable, good location. no food or room service because of covid.

there was no free wifi, though it was supposed to be.

in three days of staying in the hotel there was no room service to clean, change the bedding or even make the beds whatsoever

of the pool, had a bar dinner reasonbly priced, lounge area felt homely, room was good and clean, parking was good

really loved our stay! however car parking well over priced especially staying in the hotel.

30 , when we phoned for room service we were told it was 3

really convenient. lovely staff. enjoyed using the spa and exploring local area.

food was unreal!! staff was very friendly and the spa was amazing!

the wifi connection was not so great

weak wifi in bedroom

car parking spaces where a bit hard to get out of but no fault of the hotel

rooms are stunning and they even have real ale at the bar so a very happy person

there is no room service available which was a shame.

managed a couple of swims in the large pool which was much needed after a day of walking, the spa area was also spotless and provided a

breakfast was a little below par but everything else was so great it didn t bother us

great room, breakfast, nice spa and golf facilitates on site

the gym was definitely top class

schedule for the kids to use the pool was inconvenient

there was sufficient car parking spaces for

parking was not ideal

pool and spa with gym meant lots of kids in amd no control of them so playing in the pool when there for chill time

sume from other hotels this is one mind) 5) wifi a shocking 1mb, can get faster on my phone 6) no bedroom safe 7) no air

food was excellent, the facilities such as the gym and spa were really good.

perfect for our short stay in stoke, the breakfast was really nice and staff accommodated us for early check in as we had a wedding and needed to get ready

breakfast was great, room service very quick

er 12 for a glass of wine and a pint of lager)

pool, spa facilities and everything was first class

pool, spa facilities and everything was first class

beds were very comfortable, rooms were very clean, spa was excellent

breakfast is always 10/10

good location. fabulous food. friendly staff. good wifi.

pool and spa were great, felt really safe. free parking and delicious full english breakfast.

was delicious, the pool, sauna and steam room were wonderful

was mission impossible to get on the hotel wifi which was a total bummer as i had no mobile signal in my room

disabled parking is near the hotel however, it's on a steep slope and only one side of the car had space to

5 times herw before but this time no room service breakfast in bed offered no umbrella included or signature lion on bed like usual and

room service staff were super friendly and polite as were the breakfast staff

the room was clean and comfortable and the breakfast in the morning was delicious

conveniently located there is a bar and restaurant but there is also an excellent harvesters right next door ultimately great value

breakfast was delicious

late check out time. ease at breakfast time.

however i did manage to park and the car was ok in the morning, the reception area is good with a bar close by, the hotel is very clean and tidy

staff are excellent the hotel overall is brilliant we like the breakfast set up and this is why we stay here

the pool and spa area are absolutely beautiful and open early in the morning, which was perfect i

2 separate nights before departure and on returning back from our trip) made trickier with 2 kids and travel luggage

and unless i joined hotel group scheme

only thing i could think of is the spa not letting kids in the spa facility’s as the kids would have loved

glass of wine in the garden thankd so much to all the staff i am ready to go dimner i asked for room service and was great

comfortable rooms and fab breakfast in the morning

the rooms are contemporary, clean, warm with no noise. the breakfast was awesome.

staff very helpful let us have a late check out called taxis etc

the fact we got a good deal and was able to request late check out for £15 for a whole two hours later

when we asked for a late check out the staff we're very obliging

complimentary use of the gym, spa and swimming pool

i was also charged a huge amount of money for a late check out

within the airport, breakfast, room decor and furniture, staff friendliness, wifi

pecially in the gym/pool area) good facilities to relax and dine after a long

enjoy the bar area too, great cocktails

6.50 tray charge for room service is way too much

more information about free access to wifi in the rooms would be helpful

easy shuttle bus service - cost £12 but we had 2 kids, one in a pram, 5 suitcases, 2 wedding boxes and 4 backpacks so we could walk the short

room service was great

room service has great menu - but the breakfast - wow

every one was helpful, and i liked the gym

comfortable, close to airport, kids play room by dinning area.

courtesy mini-coach uplift from airport. bar area & staff friendly and food good

location was good. shuttle bus was great. the gym was equipped well.

ev charging also and long stay car parking

really great value, loved the kids eat free in the restaurant, hassle free value for money stay

breakfast was perfect, served early unlike some other airport hotels

used the gym and has all the basic equipment needed for a quick workout

proximity to airport. ease of check in and check out online system to order room service.

&5)

was no spa available, the pool was closed down however this was not stated anywhere when booking

small gym and spa ok

pool & fitness area was very good

nice clean pool area, good gym

friendly staff, clean rooms, bar food good too. didn't have breakfast

the bar was nice as was the pool.

leisure centre was really good nice pool and gym

gym pool everything

room service food wasnt very good

every minute though did notice chairs in bar tv area were threadbear, didnt detract from stay had a lovely time

loved that the kids got warm cookies on arrival

the kids eat free buffet deal in the evening was very helpful

warm cookies and a bag of sweets for the kids

clean and spacious room. well equipped gym.

loved that the kids got warm cookies on arrival

for ev charge is very expensive

good bar with comfortable seating

stayed due to the hotel having ev charge points

gave us a late check out on return from our holiday before the long return drive to scotland

food -restaurant and bar were amazingly, location - close to everything but felt like we were in the countryside, such a

separate charge for breakfast especially when they tried to charge more than stated on booking

bar manager was very professional but

fortunately there is an alternative level route via the bar and function room, but you have to pull a long face to be offered it

we had a few drinks at the bar even late at night

great little bar with a good selection of

hotel was very clean, excellent atmosphere and friendly staff, gym and pool are ideal and restaurant was great value for money with superb food

for the most part, a couple stains on the walls and ceilings, but nothing too egregious, and the room service had done a good job making the bed and providing clean towels and amenities

had forgotten there was a spa - it was smashing and so relaxing to use after

lovely spa with pool, sauna, steam room & jacuzzi

they offer free parking, and there was plenty of parking space

were informed that the coffee machine would be available in the bar from 11:00

i liked the hospitality and the interior decor of the lounge bar and function room.

bar and restaurant - the food was exceptional, locally sourced and tasty

lovely bar and restaurant, breakfast was lovely

there was a lovely young lady behind the bar and an older lady both of whom were extremely kind to me at a difficult time for me, thank you