i appreciated the early check in when our flight from canada got us there in the morning, and the when the owner

not available to meet us for an early check in at the appointed time even though i checked with abbi that this was arranged the day

easy to book parking at location early check in with no trouble

we had dinner and breakfast in the bar area, which was both very nice

the food at breakfast and dinner were excellent and great value

tasty breakfast

the staff are delightful and the cooked breakfast is such a treat with all the ingredients local and fresh

the dining room staff at breakfast were polite, diligent and very welcoming

have found and used this hotel, and will use again, good location for what was needed, plenty of parking, great food

ate in the bar one evening and had room service the other

lovely bar and lounge area

location, parking, friendly staff

only a 10 min taxi ride from the lindfield golf club.

the outdoor spa garden is so stunning

gym was pretty well stocked and empty so had it to ourselves

a lot of options for room service meals, their 2 restaurants

free parking and the sun was shining so it made it all the more beautiful

flections and ag) were said to be fully booked when we

was super friendly the food was amazing very clean with beautiful pool and jakuzi nice stream room to relax

free parking , good location , comfy bed and pillows

pool and spa, lots of parking

die) welcoming, helpful and fun

and a super bathroom with large bath i found the staff very helpful with a lovely atmosphere the spa was great ,car park very easy lots of seating to sit at and have a coffee i don t think you

ther and 19 year old daughter) alone in the outdoor pool the sauna and the steam room

for such a large spa, the gym was tiny which was disappointing

it also became very hectic when kids were allowed in and would be good to pre-warn guests the times kids are in the spa - so you

room was very comfy, food fabulous and spa was lovely.

the spa is lovely, rooms great. breakfast and room service a bit sad.

spa and relax

due to the lovely staff we meet during our stay, debby from reception and juliana from the bar are true assets to the hotel, and we would come back again because they made us feel so welcome

very usefully located for gatwick airport flights, good bar food, comfortable rooms, etc

really nice hotel- free parking. paid for gym and sauna 4 per visit.

need more activity and play area for kids

close to gatwick airport for our transfer. good bar and restaurant facilities. good price.

it was too noisy at night. kids were running around in the corridor.

the bar staff were so amazingly helpful and kind.

after some thought, we decided there probably were kids banging around, but equally, what we were hearing probably

the blackout curtains were brilliant having netflix and youtube in the room really helped room service was great with nice food the breakfast buffet was brilliant as well, lots to choose

the staff were very accommodating with our early check in, we had a great stay

tidy and pretty gardens with outside seating and bar area

exceptional freshly cooked breakfast in the cosy bar rounded of a great 24hrs

the bar is charming: comfortable, natural, friendly and old fashioned in the best way possible

effectively the entire property other than the bedrooms was closed and unoccupied - hence no bar or evening meal facility- nearest pub about three miles away along country lanes

was either too hot or too cold in there, the tv wasnt working and neither was the wifi

rooms away from the bar with its own entrance so you dont have to walk through the bar to your room

nice location. easy parking. wonderful staff. excellent breakfast.

nothing, was a great room at a great location, bit pricey for drinks in bar through

sitting in the bar looking over wiremill lake whilst eating breakfast - perfect!

, when or go there its to get peace from , noise , and screaming kids , i went to the pool after the gym , i had a very , very long day , and had to get up at 11

lovely room, plenty of towels, kettle, ironing board, hairdryer, wifi. clean and spacious

very limited room service menu.

free wifi, service, bar, spa.

enjoyed the pool and the golf

staff, lovely garden along the river, excellent restaurant, good breakfast, close to gatwick

rry forgot your names) were so lovely and

the bar was welcoming

seems to be that this is the case since may :-

the wifi was out of order in our room

lovely room, good bar and breakfast

the room is in need of a refurb, very tired looking. bar lack choice for non drinkers.

no biscuits in room but saw them on the laundry trolley

the choice of wine in the bar was a little limited. prosecco by the bottle was very expensive.

trays of dirty plates and cutlery were left on the landing together with bundles of used laundry

unfortunately didn t have time to enjoy swimming pool and gym services

i wish they had some stuff for kids for swimming like baby tubes so that they can float.

kids wasn't happy the indoor pool was

barman was a bit to keen to tell us we can't bring food into bar area, my partner is hypoglycemic

staff were very accommodating due to our late arrival, we wish we had booked breakfast, we would highly recommend the hotel and we would stay again in the future

clean laundry on bed and towels in the room

free wifi and a smart tv everything that i needed prior to an early flight

the wifi had a good signal for the internet

wifi good

wifi available on all floors

have preferred it if pool open to kids later - our sensible teens were disappointed about the restricted times

young guys on the bar were so lovely and great at making cocktails :) we had a lovely stay with all and more that was

staff, food, rooms and spa facilities all excellent.

the gym is great, we didn't use the pool but it looked great

the spa facilities & gym were very clean and not over crowded

i enjoyed using the basic gym in between my travel de stations

clean, excellent staff

receptionist was very accommodating with an early check in and late check out

everything was fab. the staff, the room and breakfast.

here the night before our flight, rooms are clean and comfortable, service was great and the breakfast is just what you need before a day of traveling

the room service food for dinner and breakfast was excellant

free wifi

location and the kids loved spending their

the room and comfortable bed. the vegan food was really good. the gym and the friendly staff.

the staff were also happy to accommodate a late check out

the gym was a bonus ud83dude00 and the shuttle bus timetable made it much easier than trying to guess

wifi . t.v service shower clean, bed okay overall very good.

it was also a bit annoying to have to download an app just for the laundry machines, but was glad to have the service available regardless

nicer sausages for breakfast!

wifi functional and the speed was fine; though it s a wifi with a login portal so if travelling

to dislike even after our long flight got us in a little earlier as front desk saw how tired our kids were can't thank

the kids got veggie sticks

being on the 4th floor with a glass window which scared me with the kids

asked for an early check in after a long over in hr flight

not flexible with early check in time.

need to go to the south terminal all you need is to walk within the hotel first floor to a free shuttle service that will take you to the south terminal in less than 5 minutes

excellent breakfast, good choice of food and drinks

bar in the atrium serving food also

terrible wifi!!

moved to the us the day after our stay - the hotel was amazing - clean - good choice of food - gym was reasonable for a hotel and staff were friendly - easy access to terminal

location for a flight out of the north terminal with really great helpful staff and a late check out

the location at gatwick was exceptional and the late check out extremely welcome

ily special of steak pie) was fantastic and great

great location, inside the airport. clean, fast wifi, nice breakfast

very good breakfast

wifi at all

a bar would have been more useful than having to wait for a waiter to find us

sofa bed dangerous for kids with springs coming through

sofa bed dangerous for kids with springs coming through

everything was perfect. room, service, amenities, wifi, location just super extra class.

there is a bar and a separate restaurant

comfortable rooms with free wifi. lovely breakfast. friendly staff. great location.

would have used the bar for food, unfortunately there was no vegan option

amazing staff, comfortable rooms with an amazing bar and snack menu!

the rooms are clean and the wifi is very quick

the late check out time was much appreciated also

it s quiet and comfort beds (for us and for kids) (+) breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american places that start at 7am) we also like that you can arrange airport (-) considering we had 2 small kids and we feeling like we are already running 40 minutes later than planned time, it added some (+) but we had a very early start so couldn't make the most of it as i wasn't that hungry but the kids really enjoyed it (+)lovely family room with kids toys there, lovely touch! (-)had very noisy neighbours above us perhaps kids running around so would prob not suggest ground floor if you don t want to be (-)old and bad beddings specially for kids bunk bed

got early check in which was lovely, nice walk into town (approx 12 mins) and car was in secure car

the staff was kind, and the breakfast was sufficient

had very noisy neighbours above us perhaps kids running around so would prob not suggest ground floor if you don’t want to be

bed is comfy, room and bathroom clean, small bar and food available 24/7 and reasonably priced airport shuttle service

they had an laundry guests could use

very welcoming staff, friendly atmosphere. bar prices very fair.

were not towels in room, i had to go forage for them in laundry room myself as reception was closed

breakfast was very good continental was included with room price but they do offer to upgrade to

very clean and comfortable, lovely breakfast

i also requested a late check out which they were able to do for me, both at no extra charge, i really appreciated

nice to have a gym

kids food for free and mini fridge complimentary

services , polite staff, decent breakfast with various food

wifi is best in the annex/newer part of the hotel

wifi problem

this time around i had problem with the wifi

there was no wifi despite advertising it

the bar and restaurant were open late, meaning food and drink was still readily available when i

fortunately i can member her name)she showed me to my room and to the gym in person and was really friendly

guests need to pay 10 extra each to use the gym, pool etc & this wasn t clear from the website

vegan breakfast was delicious

club with rooms, rather than a hotel - limited menu

we could possible need from keeping the bar open at night just for us to escorting us to the spa facilities and making sure we knew where everything was before leaving us

staff were really helpful, allowed our request of an early check in to be granted

contrary to description, there is a carvery restaurant and the bar serves good also

bar staff very helpful and made us food just before closing bar food, was lovely food.

that wifi and breakfast wasn t included...

would have enjoyed wifi in room.

bar tender that checked me in and showed me to my room was lovely made me feel very

having the wifi code in the room would have been good

no wifi code was given so no wifi

friendly staff at the bar very helpful

staff were lovely , wasn't too noisy at night , room design layout, free wifi, smart tv , very fashionable and

wonderful shower experience great wifi easy parking

also the connection to the wifi was spotty because of the room location most of the time there was no connection

the kids loved the room

ev charging was very reasonably priced

great location, breakfast was ok. plenty of nice grounds for the kids to play

car park is a little small, but should be able to find parking locally if no spaces left.

building and nice grounds - good parking both in front of the pub and in the car-park behind it

staff were very kind food was great, photos breakfast and

parking

from reception, bar staff, kitchen staff and cleaner were all first class

good countryside location with a very good gym atlached.

the spa was also great, as was room service

found the breakfast staff a little less welcoming and the food rather institutional not tasty

well equipped room and excellent breakfast. parking a few yards from check-in.

large and fully equipped gym

more tea coffee sugar and milk carpet was thread bare touch the curtains and they fall down no room

good location good price free parking

full english breakfast

hotel in general could do with a bit of updating and the seating in the bar area was a little neglected by a cleaner

we love the fact there is free parking and a bus stop on the doorstep.