pool and tennis court is available. it felt like a safe location.

privacy and function of the room with kitchen

the full kitchen was very convenient

hotel staff was very friendly, the room was very comfortable and clean, it had cistine and kitchen

says pet fee but was told i couldn’t have my cat but they were sure adequate on running my card for

breakfast could have been better waffle makers never cleaned gravy pan had the same gravy in it 2

the hotel was well-kept, room is excellent and breakfast well done

don’t have shuttle service the ice machine doesn’t work fitness room is out of service the mini fridge in the room it was so

breakfast, coffee available 24 hours, rooms provide refridgerators and microwaves

he was able to find one bar in the laundry room

the breakfast was great also

quietness of rooms and good breakfasts.

having a separate sleeping area from the living room/kitchen and dining area i so nice

food for breakfast and had a shuttle waiting for us

breakfast area was very nice with a lot of seating

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

traveling whit my kids for two nights and no microwave and fridge

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

so my kids missed out on schooling because of it

maybe a few more options for breakfast meat & fruit besides only sausage links and apples

the staff was awesome and they have the best breakfast

also, i requested gluten-free option and lactose-free options which is why i added breakfast to the booking, was told yes in a message and then there was nothing there for me

no breakfast

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was hot and sufficient to get you through the morning

the hotel also has a very large gym -- 3 treadmills, 3 ellipticals, free weights, yoga mats, etc

bill the shuttle driver was super!

shuttle to airport was awesome

think the only thing i didn't like was the fact that the you guys didn't offer any kind of free breakfast, even continental would have been good, other than that, it was all good

i love the bar and the staff

bar was pleasant in the evening

do a lot of traveling, for the area i thought the drinks at the bar were a little oner priced

very clean and friendly staff pool and hot tub were amazing

wasn t the property s fault, but due covid-19 restrictions, the restaurant, pool and gym were closed

no pool

the swimming pool needs to be heated

there’s also a pool and lots of outdoor seating

rooms were large with a full kitchen

pool could've been outdoors, well, not in cleveland ohio. sorry

nice n clean. almost a full kitchen. good breakfast

the staff in the morning for breakfast was very friendly

breakfast

hotel was quite nice, good parking and close access to roads/freeways/airport etc

breakfast was great. cinnamon muffins the best.

breakfast was good as well

from the location all the way down to the pool and parking, everything was great

-free parking - the pool (to relax, it’s not an olympic pool) -close to

the hostess in the breakfast room was not as professional as i would've expected.

pool area was kinda digny and water was little chilly.

only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused our dogs to bark

was no meat protein (sausage/bacon/ham) to go with the eggs on the day i had breakfast

helpful staff, especially edward and the breakfast staff good bed

free shuttle to airport whenever i needed it

i called about the shuttle service and the hotel staff was wonderful, polite, and helpful

clean room, great staff and breakfast was very good.

love the employees, love the pool and spa

i did not use the fitness center but i did not like how it was inside the pool area either

my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better

cleanliness,pool,gym

location and pool

had to wait 20 mins after driving 12 hours with two young kids just to check in

waffles for breakfast, nice touch! free shuttle to the airport, great!

calling front desk, they immediately sent the shuttle to airport then at the property they were so friendly and helpful room was spacious and

the breakfast is good and hot nice place to eat.

breakfast was available every morning

the great staff, the rooms, very clean, comfy, a very good hotel and a fantastic surprise breakfast

front desk staff, breakfast staff, truck parking

pool was cold

for sure the gym was closed and when you're stuck in hotel due to weather, definitely can get a little stir

friendly staff great check in with hotel employee at front desk. love debbies breakfast buffet.

no wifi connexion in the room and the shuttle was late to pick me to the airport

i did not like the fact that the pool was closed.

breakfast bar is bland, tasteless and not worth the $12.99 hotel charges for it at all.

tired, bland, tasteless breakfast bar is not worth the $12.99 hotel charges for it at all.

bar leaves much to be desired and is not even close to being worth the $12

no pool when stated there was one on the website

laundry service is on the 4th floor, costs about $6 to wash and dry per load

the hotel also had a laundry room and fitness room that i did not use

the shuttle to the airport was helpful

were fumes from the laundry pervading the entire ground floor

and a great breakfast

pool was great and breakfast was exceptional especially with kids!

a restaurant and/or bar would have been nice, especially since the weather was

at the pool manager was ineffective to solve the issue and i was treated asa

was clean, the bed was comfortable and the free breakfast was well stocked, even close to the end (10 am)

glad the pool was open-you had to schedule a time but it was available

quiet, clean. gym has working machines and several other options for weight and such.

pool was clean and warm

pool was a little on the cool side and the pool was also too small

manager shuttled us to airport, was full of personality! very friendly.

shuttle is run in an efficient way

except, there was only “one” cue stick for the pool table

pool was awesome.! room was fantastic.!

not enough vending machines and no pool

shuttle picked us up at the car return

advertised a pool and hot tub, but when we got there they said it was closed

nice staff, clean and comfortable. good shuttle

airport shuttle

good shuttle service

thing was the pool area could use a slight make over

it would be nice if breakfast was included rather than an additional charge.

room service would be a nice option

hotel was quiet. elevator was pretty quick. wifi was better than neighboring properties.

hotel could certainly use an update and wifi could be faster.

location, room size, free wifi.

confirmed twice with front desk that hot tub was open and that they had guest laundry

the free breakfast in the morning and the free shuttle to the airport in the morning,however, saying that i must admit shaving 6 people and a lot

that there was no mention of a swimming pool in the amenities list on the booking site.

we had to walk outside to get to the pool do to the constrution

pool,breakfast i think everything use was ok

the wifi sucks

wifi signal a bit weak

the breakfast

the free breakfast was disappointing

price/night location near our kids/grandkids

pretty hotel with great pool & hot

very comfortartabe, nice indoor pool.

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

pool and hot tub being closed

very clean, comfortable bed, professional staff & nice fitness room.

the breakfast selection was small

the early check in/late check out

the continental breakfast sucked

dirty and breakfast was skimpy. not even a hard boiled egg.

also there was no fitness room as advertised

breakfast was to-to boxes and you could request a microwave omelette

too many kids in the pool

it wasn’t a variety for breakfast

gym was clean and breakfast was very good

breakfast was nutritious and healthy. the coffee was good. i liked the tea as well.

the breakfast in the morning was

was disappointed in the pool, nothing exciting about it at all

the hotel had a small bar with reasonably priced items

gym too small no room service no microwave in rooms didn’t check if people were vaccine and no

kids were running around the lobby shirtless and sitting at the bar so we couldn’t get a drink or

staff is really nice help me when i need it nice rooms are nice and clean had nice little breakfast

no pool or gym access

the once nice pool is closed, the gym is the tool room

tub not operational, (was really looking forward to a hot tub), pool water was cloudy, elevator doors shut too quickly, exterior room windows were very dirty, didn

in the hallway that was falling down, hair on the bed and a shower that looked like an old gym locker room

out door pool

did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary snack until asked, late check outs only extended to 30 minutes

sausage gravy for breakfast

very clean. comfortable bed. nice shower. friendly, helpful staff. nice breakfast choices.

the staff members are friendly, the room is comfortable and quiet and the wifi works well

pool closed when restrictions lifted in ohio. bag breakfast terrible.

loved our room great space for us as no the kids

very nice rooms . staff friendly and enjoyed the breakfast .

very clean helpful very great customer service fresh breakfast everything was very nice

i loved having a kitchen with a refrigerator and microwave

swimming pool kids were happy nice comfy beds

i like that we can open the window for fresh air. also like the laundry facilities.

there were tons of kids in the hot tub, shouting and splashing

room was right next to the pool and the noise from all of the kids screaming and playing in the pool was aggravating

nothing other than extending the swimming hours for the pool and hot tub.

in parking lot all day long

were unable to utilize the room service as your website indicated that payment could be made in cash upon arrival

also, the restaurant on site didn t answer the room service

the wifi worked well.

parking

i didn[t expect the breakfast that you offered. it was great!

proximity to family and friends, great breakfast, friendly staff

was happy to be able to workout in gym and thankful for the coffee and bagged breakfast snacks during covid

breakfast was great

breakfast was a helpful plus

bed was soft, breakfast was good.. no noise staff was super friendly. . great environment

they especially liked the breakfast

the pool was under construction not that we planned on using it.

room was clean and comfortable check in staff had bad attitude and no help with early check in

the bed was comfortable and it was nice that they served breakfast in the morning

breakfast was fair

they dont have a pool and don't say when breakfast start and ends

staff. breakfast

which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually went away to just

grab and go breakfast uninspired though not surprising

9 o clock is a time for adults kids are relaxed but can t go eat or swim or workout cause everything has a certain hour

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they were very loud and ruff playing with each other

nice premises, big parking lot

i wish there was room service. i could hear the door slamming to the stairs.

no room service.

pool was down. i had two small kids and that sucked

screaming in hallways , kids running around , people getting ice from ice

nice fitness center and pool too

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can walk next door to eat at a

good breakfast with lots of choices and friendly staff

no free wifi

location good parking beautiful room

there is also a $75 fee per day for wifi, parking and breakfast

room service took there time bringing extra towels

parking

convenient location to lake. room to park boat. friendly staff

towels, room felt dirty and needed remodeled, woman was screaming loudly in room below, kids in gym unsupervised after 10pm

staff, cookies and the pool

bugs in the first room i checked into, the second room they put me in had the last guest dirty laundry still in the room

the size of the swimming pool.

i loved the gym, and enjoyed a nice dinner in the restaurant

the bed and pool

it has a full kitchen and plenty of storage space

dont plan on clean laundry

kitchen amenities were very nice, bed was super comfortable

room was great, full kitchen and very spacious and clean

breakfast was just a grab and go which was somewhat disappointing

breakfast, nice cozy nook for eating, great variety of food and drink items

minor, but it would have been nice to have scrambled eggs and sausage or bacon as an option for breakfast, but what they did offer was good

the breakfast was good.

the parking lot had potholes in everywhere weeds growing in the landscaping everywhere

staff at reception and for breakfast

suite, the breakfast area and the lobby are larger than they appeared in the on line pictures

the breakfast had plenty of options

breakfast was great, everything one would need to start the day

only a few items at breakfast but well organized and well staffed

clean, close to the interstate,close to rosewood grill , close to the gym for my recert classes.

pool

pool , breakfast , room size , cleanliness , & location

location was close to food and stores. the breakfast was good also.

bathroom were clean, lots of thick fluffy towels, staff were friendly and competent, nice free breakfast

bar area would be great for a breakfast buffet in the morning

our room did not have access to 'free wifi' as advertised.

of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff

the bar closed early

needed more room service options.

the pool did not look as clean as it should, and the bed linen in my room had blood stain.

bar and food choices were wonderful, the rooms are well equipped and everything looked brand new

the kitchen with bar

desk night before didn't provide me with towels, we had to use our towels for the pool couldn't find pool towels and we weren't able to take a shower until the morning due to front

spacious room with full kitchen and a better bed.

nice corner view breakfast was excellent

in room breakfast was excellent

convenient location, nice facility for exception that fitness center was closed

absolutely a fantastic experience. from the check in to the late check out perfect

i also was expecting more weights/resistance equipment in the fitness center

they even gave us an early check in which was great

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

the kitchen is nice

great location. large room with kitchen. hot breakfast provided

breakfast was full and fresh with the nicest kitchen lady

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

breakfast was excellent

room service was slow- quoted 30 minutes, received food over an hour later

pool but really everything

nice room, everything as expected. kids had so much fun in the pool!

beautiful hotel. clean big room. nice gym etc...

it was also walking distance to the flatts and the jacobs pavillion where i took my kids to a concert

good gym

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

it was our first time adding the breakfast to the reservation and it was worth it

the hotel gym facility was so nice

gym was great too

i made the reservation the women told me that the spa was same day reservations

room service and valet parking

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

the gym was phenomenal

room service was an extra $5 to bring food to the room

room service was fast!

breakfast was at a restaurant in the arcade, delicious pancakes :) a couple of boutique stores and

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade it s an amazing place to take beautiful pictures

we enjoyed our stay very much: we were particularly amazed by the size of the room and the gym

a* gym

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

and my wife and i loved that there was a bar downstairs

the location was great, and the breakfast was phenomenal

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

decent-sized gym and pool, building is surrounded by beautiful plaza and grounds

we loved the hot tub and breakfast wasn't bad

supervision on pool of other children , no adult time kids splashing everywhere even in hot tub

the kids loved spending time in the pool

the pool wasn't clean

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

kids loved the pool

vault bar not open on sunday

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the amenities such as the roof top bar and downstairs restaurant were out of this world

a lot of nice venues in hotel. gym was great. great location.

staff from the front desk, to room service to maid service

restaurant parkers was great for breakfast and we also had there wings in the evening

towels were worn. no room service done yet when we got back sunday afternoon.

the rooms, the restaurant, room service. the cost

and the gyms are usually great too

to many young kids

breakfast was great having a gym was great

clean and good breakfast

the window was able to be completely open which was totally unsafe if there was little kids around because there was no screen or anything

it was nice and quiet and the kids were very comfortable and everything was walking distance

no free breakfast but there is a restaurant

what we didn't like was the closing of the urban steakhouse and non-access to room service

helped us to get our money back and were very apologetic and gave us a free upgrade and free breakfast which we really appreciated

went well from the check in to the restaurant for breakfast

they had an immaculate gym

clean, great location and early check in and late checkout.

the only minor thing was that the pool /spa, closed at 10pm.

breakfast was pricy but delicious!

lots of activity; holiday lights, pop up bar at jack casino, dinner at mabel’s, cavs game

gym was nice

wyndham has always been known for their kitchenettes

the rooms were clean, staff was friendly and the kids loved the pool

free parking on site

the hot tub wasn't working and the pool a bit cold but otherwise, everything was terrific.

gym facilities can be updated

adequate gym facilities

gym could make some improvements

the 2 nights and maid walked into our room both mornings even on the last day when i asked for a late check

-gym could be more equiped, since there is only one treadmill, one eliptical and dumbbells until

breakfast was great. and the room was excellent. also had shuttle to concert.

clean room. good hvac control. excellent breakfast if you get there early. lots of parking.

easy to find and great breakfast

there is a small gym and a pool for guests to use

they had breakfast hoping more hotels will do do

same family that owns motel 6 in the same parking lot owns also holiday inn express

the pool was to cold need to fix heater

clean rooms. guest laundry operational.

pool heat was broken the first night i was there and closed the second night i was there

the beds were comfortable, the rooms were nice. the pool was pretty big, good breakfast.

friendly staff, clean nicely updated rooms, and a good free breakfast included

waffles ware surprisingly really good breakfast was amazing rooms ware clean and comfortable

no pool no breakfast ..

cons coffee maker in room, no coffee coffee in lobby but no breakfast ice machine broke pool closed pros cheap $275 for week mattress seemed new, comfortable

pool and breakfast closed.

pool and breakfast closed.

the atrium consists of the pool, hot tub, game room, putt putt golf, and a play center

the pool area was amazing, it had the pool of course ,hot tub, putt putt golf, kids playground, ping pong tables, corn hole, and an arcade

the atrium was very nice, the game room, pool area, play ground area, mini golf was a vibe

the atrium in the middle had a pool, mini golf course, a playground for the kids and a full arcade

this would be a great place to take kids because the pool and play area is over the top

the self service laundry was great and the shuttles to and from the hospital was great as well.

network connection

of food and pop, i found that upsetting - the atmosphere in the restaurant and bar was good, however pricing was rich

ifi ) , the services of the catering in limited time while that is international hotel ,, the

no room service

thankfully we were able to get a shuttle to the food court at cleveland clinic

bar staff very friendly-allowed us to sample beers before our selection

bar way overpriced for what was offered

it was one of the hotels that had cleveland clinic shuttle service

the staff was over and above in having any answer we needed, the valet service was superb, and shuttle saved us so much time

we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market, which is owned by the cleveland clinic

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

the room service was really good

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

good i had room service

breakfast was excellant, great selection of hot and cold items

staff was very friendly, breakfast excellent, shower was goid, and room was clean. it was quiet.

very clean! staff was extremely kind and attentive! breakfast buffet was great!

staff was phenomenal! pool was warm!

liked the pool