and had to get to the airport early so we didn't use most of the amenities, but we did use the pool and that area was nicely stocked with towels and clean

pool without a ton of people in it and be able to sit and relax in hot tub without unsupervised kids playing in it

breakfast sausage

the breakfast was awesome .very clean and neat. will come back.

kids loved the pool area

still under covid restrictions during our stay so we didn t get to enjoy the pool & restaurant

pool and fitness center were not up to standard.

jacuzzi, fitness room

compared to others this close to airport this is hands down the nicest and includes a shuttle

travel a lot for work and the one thing i need its a 24 hours shuttle since sometimes i land late in the city due to delayes in my flights and they only offer

great breakfast, great people, great place.

no pool for the price i paid

breakfast- nothing mind-blowing, but everything you'd expect and certainly good enough to make my kids happy

he was hands on and ran the shuttle to make sure my stay was excellent and i caught my flight on time

they have a free shuttle that they'll schedule for you

no hot tub in pool area.

the free breakfast was very good, lots of choices and drink choices! loved it

pool area was kinda digny and water was little chilly.

we liked everything except the breakfast eve

the swimming ud83cudfca pool awesome ud83dudc4f safe n quiet ud83eudd2b breakfast

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

the early check in/late check out

also there was no fitness room as advertised

free breakfast in the morning was a plus

i did not use the fitness center but i did not like how it was inside the pool area either

very clean, polite staff. pool and spa both extremely clean, and warm

there was lots of yelling kids at pool

cleanliness,pool,gym

my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better

water bottles were free breakfast was included and was excellent

the hot breakfast was excellent

clean room, great staff and breakfast was very good.

this, combined with the acoustics of a middle school gymnasium made it impossible to have a restful night sleep

parking and breakfast were free and very convenient

no oven and the pool was not open and it was take outyour own trash.

pool and tennis court is available. it felt like a safe location.

beautiful room, wonderful friendly staff, breakfast includes hot food, kitchen has all the tools needed to cook,

only two bath towels and no towels for the pool. there is only one coffee cup in the room.

my son had a blast in the pool

room was clean, the location is great, and they actually provided a decent hot breakfast in the morning

breakfast, coffee available 24 hours, rooms provide refridgerators and microwaves

fitness room locked, breakfast offering mediocre

fitness center was closed due to ac problems and the ice machine was down also due to ac

fitness center is closed as well

the kitchen sink backed up a little but thats literally it

even though i didn't use them, the fitness area and pool looked nice as well

laundry on site

breakfast was good….extremely disappointed that the pool is still closed!

clean rooms that had everything we needed including kitchen

literally the only thing i would suggest is that the pool heat be turned up. it was quite cold.

pool was down for updates but looked nice

had a big kitchen, living room, huge bed room and whirlpool tub for only $130 for the night

staff were polite, the rooms were clean, and the pool was open.

food for breakfast and had a shuttle waiting for us

no room service!

the bar closed early

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

the free wifi was difficult to get on

of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff

nice corner view breakfast was excellent

in room breakfast was excellent

the staff and front desk attendant that brought us towels out to the pool!!ud83eudef6

lol ot could have been summer so we could use the pool!

clean. nice staff. good breakfast

the room is clean and the room service is very proactive

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

breakfast bar attendant

we booked the room to have alone time away from the kids at home

last night kids were running down the hall, opening and shutting doors

pool and hot tub was nice

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by time i

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

so my kids missed out on schooling because of it

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

traveling whit my kids for two nights and no microwave and fridge

we loved the outdoor pool

very clean helpful very great customer service fresh breakfast everything was very nice

living room + kitchen about 12'x20'

no breakfast but it was covid policy. the shower drain lol because it drained really slow

there were plenty of things to occupy kids

convenient location, nice facility for exception that fitness center was closed

the fitness center and atrium pool!

absolutely a fantastic experience. from the check in to the late check out perfect

requested a early check in, a month before my stay

joe at the bar was exceptional...location was key..they got us an early check in as requested.

breakfast and night staff were excellent

breakfast service area, the waffle maker is a nice touch

also, i requested gluten-free option and lactose-free options which is why i added breakfast to the booking, was told yes in a message and then there was nothing there for me

clean good location would like full kitchen and complimentary breakfast

a real breakfast, eggs, waffles, toast, bagels, cereals etc

free breakfast.

the breakfast was very good. all the staff was excellent--very helpful and friendly.

great restaurant me bar, pool, gym, clean rooms, and a free airport shuttle, very impressed

the hotel also has a very large gym -- 3 treadmills, 3 ellipticals, free weights, yoga mats, etc

think the only thing i didn't like was the fact that the you guys didn't offer any kind of free breakfast, even continental would have been good, other than that, it was all good

there is also a gym and an indoor pool which was nice

staff seemed inexperienced and couldn't even tell me the time the gym was open and closed

tub not operational, (was really looking forward to a hot tub), pool water was cloudy, elevator doors shut too quickly, exterior room windows were very dirty, didn

only problem is we booked for pool and didn’t know it was under construction

they also offer a free breakfast which was great as i did not really have to leave the hotel at all other than to attend

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

breakfast was full and fresh with the nicest kitchen lady

the included breakfast was very good, also

to look around the room for the trash cans, that had been put into the bath vanity, and a kitchen

the complimentary breakfast was enjoyable and had many choices

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

bar and restaurant staff was very friendly and accommodating

attached bar is great

a breakfast option included would have been nice.

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

very nice lobby. gym is absolutely amazing!

they also had to wrangle all of the hockey kids the parents never watch

also they have now added a spa - great reason to come back

i made the reservation the women told me that the spa was same day reservations

the gym was amazing!!!!

coin laundry machines

location and free parking for our trip

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

sher and dryer) should be replaced or at least to be cleaned.

it's nice and clean. free parking. safe location

room service was slow- quoted 30 minutes, received food over an hour later

beautiful hotel. clean big room. nice gym etc...

gym was laid out in a bit of a complicated manner and, since it was busy, it was hard to do a

the pool was pretty lackluster and didn't have hot tubs

the room was very clean and the pool was well maintained and clean too

also the breakfast room service was delicious

only disappointing aspect was that we had to pay $150 for early check in

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade it s an amazing place to take beautiful pictures

breakfast prices. we have 3 kids, a family of 5.

this hotel is offering daily room service for making beds and linens- thank you

the room was very big and we liked that it also had a couch and a small kitchen!

i wish the pool and hot tub were open.

spacious room, with great cabinetry/countertops, and a superb kitchenette that even had a dishwasher

nice n clean. almost a full kitchen. good breakfast

rooms were large with a full kitchen

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

luckily the breakfast buffet opened by six a m with nice fresh coffee

the breakfast buffet was great and snacks and beverages near the

liked everything about the property from the room to the daily breakfast

screaming in hallways , kids running around , people getting ice from ice

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can walk next door to eat at a

couldn't use pool or hot tub due to all the kids

wifi you have to pay for

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

small indoor pool

was nice staff was okay pool was disappointing, no supervision from kids in there , wasn’t able to enjoy our girls trip

we also enjoyed the quaint bar for cocktails and the free breakfast was first rate

i didn't use the swimming pool but i saw kids were having fun

early check in, cocktail hour and breakfast and location to r& r hof

wish the gym was a little bigger

the breakfast had a lot of options to choose from. area was very nice.

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

the rood top bar is an experience and i loved

the vault bar was the best bar i have ever been to

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

room service food had a good menu but the actual quality of the food was only okay.

the gym wasn t the best

only complaint would be room service came in togo containers

coffee available for breakfast in lobby was all i wanted

were extremely pleased with the room and the free breakfast was great

was no room service changing out towels making up the bed and empty the trash cans in the room during our

the pool was awesome for my family

also, charging $10 per night to park your car is a little insulting, since it is not 'in town' parking, or at an airport or resort

had very weird policies and hidden fees confirmation sates: wifi is available in the hotel rooms and is free of charge but we were charged high speed wifi 4

the pool is huge

to many kids and not enough adult supervision

pool is amazing and huge

parking was good and the location was great for easy access to the scenic railroad boarding station

o

it was very uncomfortable being that we had kids with us at the time, we’ve stayed here multiple time in the past and it was much better in

i slept well in the room and in the morning the breakfast buffet was clean and organized with hot coffee

good chili at the bar. good waffles at breakfast. nice staff. comfortable.

waffles for breakfast, nice touch! free shuttle to the airport, great!

breakfast was available every morning

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

the room i received was not well vacuumed and old laundry baskets were

the room service quickly replaced my towels when the old ones were dirty

were unable to utilize the room service as your website indicated that payment could be made in cash upon arrival

in parking lot all day long

the window was able to be completely open which was totally unsafe if there was little kids around because there was no screen or anything

the breakfast buffet each morning was delicious and well stocked with a wide variety of food choices

some of our friends said it was loud at night in the hallways with kids running

the location, staff, cleanliness, and the breakfast were all perfect.

to many young kids

a discount or free breakfast would be a great addition to the stay

the gym and bed comfort

helped us to get our money back and were very apologetic and gave us a free upgrade and free breakfast which we really appreciated

went well from the check in to the restaurant for breakfast

great room, great gym, the higher floors have a great view.

breakfast was good as well

hotel was quite nice, good parking and close access to roads/freeways/airport etc

the staff in the morning for breakfast was very friendly

never got around to breakfast.

it was clean beautiful and plenty for the kids to do in the area.

pool was clean and pleasant

the breakfast was really good

room was clean and comfortable check in staff had bad attitude and no help with early check in

pool wasn’t operational

they especially liked the breakfast

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

no swimming pool for the kids.

which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually went away to just

staff, room was excellent, breakfast was normal covid related style, safe location and value for the money

a bigger breakfast would be great

the adjacent room shower and bathroom very loud in my room, and i was under the impression of the breakfast being included

indoor pool, jacuzzi and gym

the pool wasn’t open

location was perfect… gym worked great for my nephews

pool area could of been a little warmer as well as pool water but hot tub was great

room and breakfast

lots of towels and great breakfast. friendly staff.

i want to say i really appreciate the fact that they have shuttle service to cleveland clinic hospital, but

no gym or swiming pool

the 2 nights and maid walked into our room both mornings even on the last day when i asked for a late check

clean, updated, pool, fitness center, centrally located

airport, had good selection of breakfast, everything was spotless, free parking with an airport shuttle, and i think the pool was

the breakfast was delicious with plenty of variety

good gym to satisfy your exercise needs

pool was a nice size and was open early and late

the pool and hot tub

nice staff, clean and comfortable. good shuttle

good shuttle service

thing was the pool area could use a slight make over

advertised a pool and hot tub, but when we got there they said it was closed

complimentary breakfast not provided

comfortable beds, great breakfast, parking facilities, nice restaurants at walking distance

the pool and breakfast area was closed

location, room size, free wifi.

no pool no bar no breakfast

the staff were all very friendly and accomodating. the airport shuttle was very convienient

not enough vending machines and no pool

i also liked having a pool table & bar available in the lounge area

pool was awesome.! room was fantastic.!

shuttle picked us up at the car return

didn't know there was a fitness center and swimming pool til i got there

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a bin in the hall

we had to walk outside to get to the pool do to the constrution

nice breakfast. many options. staff was friendly too. bed was comfy.

the free shuttle to the airport was fast and safe

selected this hotel because of the indoor pool

even though i couldn't enjoy the pool and the dinning room, it was still a great experience

the pool was closed, the bistro restaurant was closed, no breakfast, and the fitness center was limited to one person at a time

pool and hot tub being closed

very comfortartabe, nice indoor pool.

do'nt work , the vent fan in the bathroom sounds like a popcorn maker machine on steroids the wifi is so slow it times out and do'nt connect ect

had no handicap opener the carts were terrible to push wheels were bad noisy from other guests kids asked for dishes i got 2 of everything no plug for the sink and no pan to hold dishwater

parking spots due to half of parking lot closed for painting & she called management & opened up

just need better breakfast. muffins

we like having the kitchen also

helpful, excellent local with shuttle running constantly to get you to clinic, walking distant to fast food, front desk clerk

shuttle to dr. ! really everything!

location to cleveland clinic and shuttle is well worth it.

gym could also a few more pieces of equipment

used room service fir dinner. 40 minute air but the pizza was delicious.

helpful staff, exceptionally clean, great restaurant, shuttle service, great suite layout for an extended

close to cleveland clinic and the shuttle came everyday

the restaurant and bar were not very impressive and the wait staff was not attentive.

room service wasn't very good - the quality and temperature of the food was poor

the bar was a bit pricey

breakfast could have been having slightly more variation

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

both restaurants plus room service were top notch

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

the room service was really good

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

the wedding venue stage and bar area

the bar and grill has good food and a nice atmosphere

good gym. good restaurant dinner service. very efficient valet support for parking.

excellent friendly staff. restaurant and bar staff, food, and drinks all good.

(i never know where to put the used bar of soap) and a nice sitting couch

music in the bar was way too loud, made it difficult to even to hear anything at check in, and worse to eat

the restaurant and bar wasn't open and they have great steaks and drinks

the gym and pool were both closed my whole stay

for our anniversary and we enjoyed ourselves very clean rooms and facilities loved the pool and gym

thoughtful for anyone needing to say longer: access to washer / driver, cooking facilities, kitchen, desk

their breakfast buffet was the best i’ve seen

full kitchen, two queens, sleeper sofa, huge bathroom, desk, peninsula

i enjoyed working out in the gym as well

outdoor kitchen with fire pit was an added bonus

the shuttle service is very convenient.

free shuttle services were offered which helped take away some of the stress

the shuttle and valet parking are terrific bonuses

coffee in the room, gym and pool available, free shuttle service breakfast available

being near hospital & having shuttle was essential

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

location. room appointments were very nice and comfortable. breakfast buffet was excellent.

as with many accommodations nowadays, no daily room service

start with, they accommodated an early check in, which was great

the bar was closed

i'm sure it's due to covid, but the bar and restaurant area was not open

i am with 3 kids and needed towels and a clean room

kids were running around the lobby shirtless and sitting at the bar so we couldn’t get a drink or

breakfast s were amazing, probably the best i have ever had at a hotel that serves breakfast

closeness to all the wonderful shopping, dining and bars

clean and comfortable rooms, great breakfast options, close to crocker park & huntington beach

breakfast was great

breakfast was a helpful plus

the lady in the breakfast room was super nice

breakfast was great with a good selection to choose from

convenient location to lake. room to park boat. friendly staff

the bar n pool closed

pool area

very close to highway, restaurants and other. of course my son's favorite part was the pool

staff, cookies and the pool

we were on the ground floor and near the pool

room was great, full kitchen and very spacious and clean

it has a basketball court, outdoor pool, and playground

the outdoor pool was awesome

also this location was very accommodating with allowing me to have an early check in, that really helped me to get an early start on some important things i needed to do

no wifi in the gym area.

pretty much the same breakfast every day.

the pool and the staff were very friendly and helpful

the pool!!!

this hotel has a great breakfast and pool

location was close to food and stores. the breakfast was good also.

bar being in the lobby and closing at 10pm on saturday night

large room, pet friendly, indoor pool, nice staff.

coffee and breakfast were very good

also breakfast was excellent

great amenities like a basketball court, fire pit, indoor pool

curtains, only a light shade that let all the light from the outside parking lot outside

breakfast was great, staff were friendly, beds were very comfortable, gym was adequate

the swimming pool and included breakfast was very convenient for my family

fast wifi, great breakfast, friendly staff, clean room, nice swimming pool and hot tub.

th no extra charge)

pool is small but a nice bonus

friendly staff, clean nicely updated rooms, and a good free breakfast included

was very clean, staff was friendly and helpful, pool was small but our kids liked it, good breakfast choices (something for everyone), beds were

pool was a little too cold! but still got in!!!

bed was very comfortable and breakfast was good

breakfast was good and the pool was fun staff was great

breakfast is minimum

it was a great facility but unfortunately their breakfast bar was outdated and they had cooking ware that should be replaced you could tell it was

did like the room and the pool itself. nice location and easy access to restaurants

cons coffee maker in room, no coffee coffee in lobby but no breakfast ice machine broke pool closed pros cheap $275 for week mattress seemed new, comfortable clean refrigerator, coffee