was great both mornings, sauna, steam room and pool were fantastic

health club facilities were immaculate and the gym was well equipped

the wifi is a little slow.

a pool a spa something for the kids at the fun factory the food is very good and the staff were guest

plenty of parking and a convenient location. restaurant very good and great service

great staff. lovely bar and restaurant. very nice room.

the bar reception warm friendly the manager james made us feel any future visits could be made for up

breakfast was well serviced , dinner was excellent service was great , service of staff was

staff very nice, plenty of free parking bar area nice and welcoming

children was great from start to finish the staff are very welcoming and helpful and the scottish breakfast is one of the best can't wait to book

of parking, nice quiet location despite being on the flight path for glasgow airport

here with my 3 kids for a family wedding

staff, fabulous breakfast and beautiful gardens

garden/play area are nice for kids. room was a good size

wifi very inconsistent, known problem

room service was available so we could relax in the room

great breakfast

property,accommodation,service,food and comfort of a high standard no problem parking unfortunately the weather was terrible so was unable to look round lovely gardens +was

quite a lot of loud families with kids running up and down the halls

did wait almost 30 mins for a bottled beer and cocktail

great bar menu and again staff offered great service

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

bar area, food was reasonably priced & very nice

the bar prices

staff are very friendly and very attentive , a lovely public bar and very friendly locals

meal at night and breakfast in morning were excellent. staff were also great

cannot fault this lovely hotel,beautiful decor,immaculately clean and very nice staff,oh and the breakfast was lovely too

breakfast was amazing

super staff location and amazing breakfast

breakfast was great full of good scottish heart attack munchies

excellent breakfast

we didn't stay for breakfast or have dinner, but there is a fantastic whiskey bar and comfortable lounge

everyone that worked there was very friendly and helpful. good breakfast.

warm and friendly hosts, a fine room, and a superb cooked breakfast

very friendly and helpful family staff team who accommodated an early check in to enable us to get changed for the wedding

room service was expensive ie burger and a toastie 4 soft drinks 36

staff is very nice, allow me to early check in, breakfast is very good

the bar staff & the servers are good craic, very helpful, knowledgeable & genuinely care for their

playing golf competition nearby, perfect location.

stay and was 110% better than we thought it would be lovely hotel rooms very spacious bar area lovely check-in and out without any hassle whatsoever would recommend right off motor way

great room, service, parking and restaurant

good wifi signal and excellent staff

she sorted room service and made me feel very welcome

ve the showers) and really nice room service!

check in and late check out

the fact that room service is not a problem at all and is with you very promptly

welcome, clean comfortable room, lovely and quiet, nice bar area with very attentive staff

were disappointed that the junior golf course booking

the room. breakfast. friendly staff. location suited our stay.

we battled with wifi signal but that may have been due to location of our room

the bar and restaurant were beautiful with a gorgeous view of the sea

breakfast was delicious and was served with friendly and attentive staff

overall hotel very clean but floors had not been hoovered before we arrived at breakfast and remnants of previous evening's dinner were still there

safe parking and easy access was available too

milk in the fridge lovely toiletry’s in in the bathroom exceptionally comfy bed and a fantastic breakfast

it is incredible to have all that and then such a beautiful pool and spa

breakfast good evening meal friendly and polite staff outdoor seating comfortable

clean& good room service

nice room with brilliant sea view. excellent gym and swimming pool. helpful staff.

we always come to this hotel and the food is amazing!! our kids love the hotel too 10/10

we were tired, kids were knackered exactly why i had sorted it pre arrival so i accepted it and stayed

lack of room service of any type even during early evening.

comfy beds and close enough to the airport to walk to at 4:30 in the morning with kids

limited menu, no food available after 9:30pm & no room service, breakfast was not good value for money and was not well done, eg one had to stand &

hotel room, perfect place to stay with kids b4 an early morning flight

loved that we could book adjoining rooms so that parents could sleep in separate rooms for the kids

interconnected family room perfect for travelling with kids.

nice and clean rooms right next to the airport. good value and great breakfast.

family room with two rooms in one, perfect as our kids are a bit older and the space was excellent

lost wifi connection

comfortable room and restaurant and bar were lovely

bedroom was very comfortable, the breakfast was excellent (ordered the night before), and the bar area quiet and relaxing - this was around 10 on a very cold and snowy tuesday night

breakfast and location excellent

staff so ready to help wonderful breakfast waitress seems to do everything from breakfast to cleaning to changing beds she was

food was delicious . breakfast and dinner

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

ordered wings at the bar and i believe they cost 5 pound for 4 small wings

i had 4 kids in my room with me, 2 in the sofa bed and had to have 2 in the double bed with me as there is

great breakfast so convenient to the airport

on 3rd floor airport side of hotel you can see arrivals and departures landing and taking off, kids loved it

clean, room was lovely, spa facilities where clean, tidy and great

playing pool in the bar area were noisy and distracting

despite sharing a room with our two kids we had plenty of space, the room was spotless and we really enjoyed the little extras like the

does not have a kids club or play park

spa facilities are extremely impressive

kids went horse riding. it was ideal

the lodge was great,comfy beds,hot tub excellent..wifi reception great.

the hotel was lovely with verandas but no bar to get a drink and admire the views

standard of food delivery via 'room service' was appalling

parking wasn't great

parking is great

was immaculate, staff were amazing, place is absolutely lovely, parking was great

to where i was working, nice gym and pool

the pool sauna and spa was a bonus

the pool area changing rooms are quite dated could be doing with a wee revamp.

food was excellent, breakfast, lunch and dinner

lovely meal and friendly staff, spa facilities great

great location for golf.

good comfy bed, good parking

the value for money was poor room smelled of cigarettes wifi didn't work cold in morning

easy parking next kilmarnock fc

nice just to spend our wedding night without our kids but not to far away from them

great place to stop, parking was good,food and staff great

wifi a tad slow for business users in the ground floor accommodation.

comfy, quiet rooms, the finest breakfast in ayrshire and pleasant relaxed service

close to family and shopping, easy parking

good location and lots of parking

wifi could be better

i loved being able to use the gym

took my fiance for his 30th we stayed one night in the excutive room was lovely very spacious the pool and spa was great also the restaurant was very good

no room service menu available in room despite introductory card indicating it should have been in the

noisy could hear kids in next room and could hear the airplanes

we could hardly get near the bar most of the time, far to many people from the boxing hanging around the bar area

plenty of free car parking the free wifi was excellent

beds were very uncomfortable and the noise was terrible kids running up and down the corridor all night

minor for me - coffee machine broke at breakfast but they made us fancy coffee with another machine free of charge

the restaurant was excellent for dinner and breakfast with a cracking view over the golf

also loved having the use of the gym

as well as stylish décor, a very well equipped kitchen and a very comfortable bed, we ate dinner in the clubhouse which was a beautiful space, and

there is a steam room in the main building and small gym

took another 30min to arrange rooms it was 1am with kids so not to good

wifi was good

was a crystalyte floor and grand entrance fit for a king, a piano in the bar which was actually furnished with the essential chairs that were amazing each a gold lion door

room was newly renovated but windows opened dangerous for kids as all floors are high up

parking for airport was great .hotel was clean and food in restaurant / bar was delicious,

breakfast average but the rest of stay excellent

breakfast buffet has good selection

attended spa and went for walk but as non golfer other activities limited

from the reception to bar staff to housekeeping

is located within a golf course

most awesome breakfast ever - huge, tasty and my husband looked forward to since we visited in 2018

breakfast was excellent

no breakfast

very friendly staff,super breakfast,good location

lovely welcome from the hostess behind the bar when we arrived

wifi service, it kept dropping in the room

prices in the bar and restaurant were very reasonable especially for being a hotel

e to

good facilities including pool, steam room & sauna etc

spa facilities , pool . great selection for breakfast

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

was good to have seperate room for kids. convenient location

facilities were older but well cared for, welcoming, clean, comfortable, good wifi, plenty of parking and close to many sites

inside is a gem of a place with great staff who really gave interest in our two kids

staff were so friendly from receptionist to bar staff to waitresses my phone charger broke during my stay and reception charged it for me

staff were amazing breakfast the best great safe location

asked for late check out on booking but didn t stay because if this

breakfast was delicious

no time to use the tv or wifi

lovely hotel. great bar and restaurant and the staff are a credit to the place

wifi open, not secure

car parking is hassle free

all staff from housekeeping to bar to reception were exceptionally friendly!

wifi signal was not as strong as i would have liked

friendly staff. comfortable. clean. easy access. good parking. good location.

the dinner at the restaurant was absolutely devine, the kids enjoyed their food

was delighted with the tunnocks teacake, due to having to catch a ferry we never got time for the breakfast but if it was anything to go with the cleanliness, comfort ect of the rooms i am sure it

super restaurant and breakfast

great food and stunning breakfast

small details in the room kike a 6 port usb charger were very handy very well stocked bar and fab breakfast

the room, late check out & the breakfast also the staff were very friendly

parking onsite in a beautiful location. great food and service here! everything was perfect

excellent parking

also ordered room service which was lovely

the food was excellent and the atmosphere in the local bar was great with live music

arrival we were asked to wait in the bar which was a very typical local pub - all men, watching football on the television

the sleeping sofa is barely enough space for 2 kids

kids bed was very uncomfortable & small (hard leather sofa bed)

sofa bed for the kids was too small really

friendly, very clean, lovely staff, breakfast food was lovely

no late bar for residants on a sunday

the 2 girls on shift in reception and bar (28

the staff were excellent from check in to checkout,the bar prices better than most, the food, we ate in twice (evening) and both meals were

the late check out time was good as the weather wasn't nice

staff were grill, bar prices excellent, food good

stayed 3 times now & never been able to connect to the wifi yet

capable wifi

a member of the bar staff come up to us

it provided everything we needed, comfortable bed, spacious room, off road parking and a very reasonably priced restaurant on site

lots of free parking and very well located for travel to the west end, braehead, motorways and loch lomond

comfy bed nice sized room with lounge area good wifi and room service

also we had trouble getting a wifi signal in our room

this was the first time we had ever ordered room service and having a cold pint alongside hot fish and chips brought to the room felt like such

comfy bed nice sized room with lounge area good wifi and room service

pleasant and professional staff helpful with early check in as we were getting dressed for a

we had a peaceful night in a quiet room

the attention to detail, spa bath with tv at bottom as well as a mini bar to purchase from

was great, room service and some staff very helpful

friendly staff, room great value for money & food/ bar was excellent

near station for train into glasgow central. free parking.0

asked for early check in as our wedding was at 1 pm

they gave us a free late check out to allow us time to gather our things before heading home

the warm welcoming and the breakfast ud83dude03

wifi wasn t good. the signal was weak and couldn t really use it much.

varied selection of breakfast items to satisfy most guests

noisy one night with kids running up and down the corridor ,doors banging at 3am mainly the sunday

comfy beds , great spa and swimming pool

reception staff were so nice and great with kids

good big room. very comfortable beds swimming for the kids was warm

beds really comfy, amazing gym, lovely bar, great staff

let me have a late check out which was really nice of them

cheap and close to everything. bar was gd and beer garden

place to stay just some of the punters abusive to staff 1 bar staff walked out ( just getting trained

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

i had an evening meal in the bar & that was tasty & again the staff were attentive & friendly

spa pool great will definitely go back

staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but will next stay ,wish we had stayed longer but will return the atmosphere was just so

welcome and an early check in

being able to use the swimming pool, sauna and steam room was a big plus!

food at dinner was reasonably priced with good deal - kids eating free

the late checkout was excellent as was an early check in

it would be lovely to see more choice for vegetarians on the bar menu.

hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

channels close to hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am when check-out is 11am

comfy bed, lovely breakfast and friendly staff.

reception, bar & housekeeping staff all friendly and helpful 5*

if i was being picky i would say coffee, hot chocolate in bar could have been hotter!

dinner and breakfast were both lovely

great to find laundry facilities

there is not any gym, spa, swimming g pool etc.

location and early check in very grateful for the early check in

it was a shame the gym was closed, but that was down to covid.

breakfast was spot on and location was perfect and the evening meal me and the wife had was

to work out there is a few dumbbells and weight stack however it dose say fitness room not gym

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

location, fun atmosphere and late check out

close to the hydro, clean rooms, friendly staff, bar open till 2am.

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

my partner was up and down all night being unable to sleep, i ended up having to ask for late check out as i was absolutely exhausted from having no sleep either as i didn't want to sleep

takes a while to reach the city centre and the gym could be better equipped, namely, a multipurpose squat/chest press machine could be added,

us way earlier than our check in time made us feel very accommodated and provided a complimentary breakfast

good little gym as well

fruits lonely, kids liked waffles

great location in glasgow. very comfortable room for two adults and three kids!

that i didn't like it, but felt bar could have been better stocked e

great bar down the road called the slope, which has a great choice of home made food too

wonderful room service and very helpful staff

a bar within the hotel

unfortunately the bar was closed

a little disappointed in the food bar below the hotel

location is great close to bar and gardens

went to bar next door - never consumed alcohol but soft drinks were good

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

t really a gem but it was fun looking for it)

i may have missed that you had a gym. i definitely will use it next time.

staff were friendly, food and room service was great and felt really safe staying there as a solo female traveller - would

great atmosphere bar with very knowledgeable

fabulous room, mini bar and snacks, comfy bed

the cooked breakfast was delicious and there were other options too

lovely modern room and very kind staff. the bar was cosy for us too.

the park, spotless clean and a cake tray for our anniversary beer garden was lovely great staff breakfast in the morning was really

nice and quiet lovely breakfast excellent

great breakfast, and lovely staff. we had an evening meal too and it was lovely

ie king size quilt on double bed dog friendly but would be better if meals weren’t served in bar area, especially when football on big

breakfast, very comfortable rooms and in an excellent position for visiting the beach and the town

maybe some colouring for kids during meal times

staff were very pleasant as were the bar staff and waiting staff

lovely bar and restaurant area

from 8 am adults and kids running up and down corridor shouting and banging on doors either side of my room

from 8 am adults and kids running up and down corridor shouting and banging on doors either side of my room

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

construction all around hotel entrance, very inconvenient and dangerous for kids to walk along street traffic

there was not a single room service in entire week. and they don't provide soap.

location was perfect, rooms were clean and got early check in

bar staff very good and chatty

lovely bar for pre drinks

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent they have used for towels and beds, quite a sickly smell

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

had breakfast delivered to our room - with everything we had requested, delivered on time

restaurant and bar area are very pleasant and the food is lovely

break, lovely location, friendly service and delicious scottish breakfast

superb breakfast

comfortable lounge and bar area

great breakfast in the morning

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport early

clean comfy bed nice room excellent breakfast and staff very helpful great location

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

breakfast was good and friendly staff

fantastic staff, room, breakfast and location. were happy to help when i needed early check in.

with first class room service what's the best i've ever had even in five star hotels also although the menu in the

very clean and very cheap very nice swimming/gym facilities

fab swimming pool and clean changing rooms

was working on a project in my room, and wanted to use room service i was unable to due to not having credit on my room, i feel it would be beneficial to

for small kids it hard to get to the pool

wifi was free and we didnt have breakfast

clean and quiet and great health spa and gym

wifi is great , pool is ok , steam room , sauna good , food

kids in the bar late at night

selection in tea and coffee bar in room would have been nice, we only had decaf

as always, great service, nice room, good breakfast pool and gym both well maintained

kids loved the pool and big beds

the hotel accommodated every part of my trip by allowing an early check in and late check out at no extra charge

managed to get an early check in so worked out perfect for our weekend

get wifi in our room (well it was very intermittent) (-)wifi code written on paper when room key issued (+) wifi was fast (-)wifi would not work in dance studio (-)wifi....it was useless! (-)very weak wifi (+)rooms are comfortable and clean. wifi is good room service food was good. (-)wifi was not found in the o2 net (my husbands bt nrt had no problems), wifi wesk in our room. (-)menu choice in both bar and restaurant the wifi is good, free and powerful, however if you are using it for work with a vpn connection, your (-)wifi was a bit dodgy and i had to it in the corner of the room to get a reliable signal strength

bag with a lot of cash a engagement ring i was going to propose on a suprise holiday way the kids

we just had breakfast

the kids eat free was a great offer

rooms are comfortable and clean. wifi is good room service food was good.

the restaurant we were positioned near a big family gathering who allowed their kids to run about and couldn’t seem to talk to one another

customer service aspect at the hotel and that at the troon links which offers the choice of three golf courses were excellent

the gym,

the laundry service is reasonable so don t overpack

room, one of the most comfortable beds i ve slept in, able to use the spa/gym facilities and sunday roast was great value for money