the highlight was the hydro pool with stunning views of the beachud83dude0d our room was in the new wing of the hotel and was

the noise from the laundry was consistent and very annoying, the towel rail wall brackets were loose and one of the

wifi kept dropping out

spa facilities breakfast and location

comfortable and well-lit room, parking at the property, good food, friendly staff, beautiful view over the clyde estuary towards

one small point, the chlorine in the swimming pool was very strong and was affecting the kids eyes and throats so we had to get out quicker than planned

great for kids

breakfast was great too, large selection including pancakes with nutella which again was a hit with

the pool and spa was great too

pool and jacuzzi facilities excellent food was excellent quality and large portions bed was very

location,menu,room service,room and staff and customer service excellent.

room friendly staff bar area very nice breakfast excellent and what a view worth the money just for that

toiletries, great breakfast

we had room service and the staff couldnt do enough

way system to get to bar

nice bar downstairs

next town, all staff friendly breakfast plentiful and food in restaurant excellent, has s small bar on the corner of

were very obliging with early check in as we were going to a wedding

food was delicious and enjoyed every bite of our dinner and breakfast

food was delicious . breakfast and dinner

meal at night and breakfast in morning were excellent. staff were also great

cannot fault this lovely hotel,beautiful decor,immaculately clean and very nice staff,oh and the breakfast was lovely too

breakfast was amazing

super staff location and amazing breakfast

breakfast was great full of good scottish heart attack munchies

excellent food!breakfast. staff helpful and friendly.

inviting bar and restaurant

breakfast wholesome and very good choices

superb cooked breakfast

well stocked bar and lovely location

we were there for my husband's participation in a local golf competition

breakfast was very good, and real scrambled eggs, not reconstituted as is so often the case

to find, good parking and a lovely welcome

first night

was our 4th time staying at the riverside as part of an annual golfing trip to the area

the spa was a wonderfully relaxing experience and my husband loved the golf shop

a bit disappointed that there was no pool for children, i misunderstood that the spa didn't have a pool

plenty of parking

would have e preferred a swimming pool,

no swimming pool

as well as stylish décor, a very well equipped kitchen and a very comfortable bed, we ate dinner in the clubhouse which was a beautiful space, and

great gym and sauna

breakfast was absolutely delicious

in the restaurant and also enjoyed the breakfast that is incldued as well as making use of the gym and sauna facilities

views food staff lodge amazing golf course brilliant

choice of where to sit in the bar area

let me have a late check out which was really nice of them

i had an evening meal in the bar & that was tasty & again the staff were attentive & friendly

loved the friendly bar and the black watch plaid carpet

room, excellent staff, lovely bar area and top evening meal menu

hotel is close to the golf , shops and restaurants which is great

the fact yous don’t have a kids menu for food i love the food but no the best for kids

location fantastic for beach, town and golf courses (they also have a secure room to keep your clubs

maybe some colouring for kids during meal times

lovely bar and restaurant area

the mix up with breakfast service

there was a wedding on in the main dining room so the evening meal was in the bar but it was adequately comfortable to eat there, it would have been nicer to be in the dining

amazing views of golf course

superb breakfast

only one pillow on the sofa bed for two kids. would have loved a pool.

the view, sauna, steam room, jacuzzi, swimming pool and restaurant were all excellent.

a mini bar and a giant tv just topped everything off

breakfast was good

swimming pool was brilliant and lovely and warm for our baby

also, we tried to order off the night menu for room service due to us arriving back late and were told that sticky toffee pudding or ice cream

slow delivery of bar orders. however complaint was made and dealt with to complete satisfaction

ambience to hotel lovely position and bar and lounge area very good - staff extremely attentive also the bathroom was great with

the girls at the spa were wonderful and the overall service was fantastic from start to finish

spacious room very comfortable lovely free standing bath

from the reception staff to the bar staff, restaurant staff, kitchen staff

room clean and basic and suited our needs for a golf trip

kitchen was modern and had everything needed

we loved the kitchen facilities too - really great, and useful

kitchen facilities and the amazing views from the huts

love the staff, the rooms, the views, the peace & quiet, the pubs, the golf course

service from the receptionist, the bar staff, restaurant staff

gym would have been nice, a pool even better but not many hotels have those

breakfast service by the lady was exceptional

t hotel would) was the number of non residents filling bar and restaurant at times

clean & spacious rooms with en suite. friendly & welcoming staff. restaurant & bar on site.

it was a wonderful welcome and a fantastic breakfast in the morning to start my day off

the dinner at the restaurant was absolutely devine, the kids enjoyed their food

hotel, room and fantastic breakfast

great food and stunning breakfast

was delighted with the tunnocks teacake, due to having to catch a ferry we never got time for the breakfast but if it was anything to go with the cleanliness, comfort ect of the rooms i am sure it

was amazing, we got room service and they were very fast

booked 2 rooms at this hotel as we were attending a wedding and the staff arranged an early check in for both rooms to enable us to get ready

had a set of bunk beds shoved in our room which made the room a little claustrophobic and no room service was available in the evening which after a long drive from southern england wasn't

spotless, bed very comfortable had a great nights sleep hotel was nice and brightly decorated, parking facilities good will definitely return

hot food for room service cut off point could be a bit later than 9

they did pay a little more to normal, due to the golf at royal troon (however thankfully not as price gauging as all the other local

the only thing was the bar and restaurant were closed but managed to order takeaway food in

stayed here during the british open golf in 2024

work here and there but i loved my stay relaxing the singer was a extra bonus at night prices at bar cheap also loads seating areas will definitely be back and highly recommend doesn't get the

good location to get into troon for the golf

lovely hotel with nice bar area and very friendly staff

breakfast was super

the room was great and breakfast got delivered .

breakfast, needed to start you off on a busy day

were very friendly, every one said good morning :) breakfast was brilliant perfect way to start the

on the coast very friendly staff very clean & breakfast was excellent

the bar and breakfast

laundry in corridors from cleaning rooms

we arrived around two o clock and had to sit in reception like two scolded kids

the bar and breakfast

lovely stay at the western house, rooms are very comfortable with everything you need, excellent room service breakfast,will certainly

i arrived there had been a mix up and my early check in had not been noted

dinner room was like a playground with kids running about with balloons

also no give with early check in

room service breakfast a lovely treat, will certainly return

no swimming pool only gym, but picture shows pool

great location for beach if with kids, 5 min walk

friendly welcome and early check in to allow us to make the horse races.very friendly staff.

nice to have a swimming pool and gym for about the same price as not having one

fault this hotel very friendly staff and location is brilliant for kids rooms are spotless

good parking for motorcycle

free wifi, friendly staff, easy parking, coffee in the room

nothing really i didn t get a chance to try the pool etc but i will next time

hotel with nice wee swimming pool sauna and steam room to relax

gym was a bonus, very close to town and beach

dogs not allowed in bar or dining room

superb breakfast including complementary sausage for the dog

decor in the the bar area excellent and you have to go into the garden area

jordan in the bar was very professional and interesting with regards to the local area

kids will love the giant teddy in dining rooom

wedding nearby, and the staff, especially kirsty, were extremely helpful and accommodating to our early check in

helpful early check in as we were going to the horse racing which started earlier than originally

pleasant, helpful staff especially at early check in

interesting association and history with golf

could hear the live music from neighbouring bar and the bottle bins getting filled once pub closed

first 40 minutes in the hotel waiting for a staff member to call me back to see if i could get early check in, which is pretty bad

we also asked for an early check in at 2pm which they gave us

the issues around trying to get in touch for an early check in. was a nightnare

the spa bath

for suite, which was really just a double room with a spa bath - fine but the bathroom was tiled ceiling to floor and was so dirty, marks everywhere and

we chose this lodging for its proximity to our day of golf in the area

staff were welcoming and helpful and both dinner and breakfast were delicious

great breakfast, great location. plenty of lovely walks nearby and close to golf courses

our breakfast was lovely and staff were all fresh and bubbly

we had a some great drinks in the bar and a wonderful meal in the restaurant

bar had great options, again no time to go though except when i bought a can of juice, pricing was

the hotel had beautiful gardens to sit in , whilst having a refreshing drink from the bar and enjoying the view

bar and restaurant for dinner

she met us at check in and looked after us at the bar all night with some great conversation

having more of a selection at the bar for drinks

bar well equipped

member of the bar staff who seemed to like a good moan

george at reception was amazing. the bar staff were good and the indian food was fabulous.

close to ferry. early check in.

were very welcoming and let us have early check in which was much appreciated

stay it was buffet style breakfast- too many people and not enough breakfast coming out this to e we were served- it was

value for money and a bonus that breakfast was included.

private parking

no room service and nowhere to buy

with easy parking

food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and could not be more helpful

property is lovely however we paid a small fortune for the room with the bath that had the spa in it and it was frozen

as said before the spa was frozen.

staff really friendly and helpful, very apologetic regarding shower issues, lovely dining and bar area

room ready for us arriving but the hotel upgraded our room and gave us complimentary drink at the bar while we wait for the problem to be resolved

the indoor pool was nice

could also have offered bar meals in addition to formal dining

played golf twice at shiskine which was magical with the views

only criticism is that we ordered a glass of prosecco from bar which was poured into a measure then into glass resulting in a lot of fizz being lost

clean, amazing view from the room window, wonderful staff, good food, and a bar that's open until 11pm