no wifi reception in our room.

the warm welcoming and the breakfast ud83dude03

street parking, just near the front door

also had excellent parking

the room the meals dinner and breakfast

we had dinner and breakfast and both were very enjoyable

the suppers were varied and tasty and the fried breakfast all that i hoped for; amazing and very filling

everything was perfect : the room, the diner, the breakfast and the staff !!

great atmosphere in the bar and brill breakfast with stunning sea view

food at the bar was good as well

breakfast was amazing

the evening staff and breakfast staff were equally helpful

heating in the kids room

even had an intimate personal breakfast for 2

very nice location. superb breakfast friendly staff

staff were excellent and bar & restaurant was very dog friendly.

we went downstairs to have a drink, and walked into the bar next to the restaurant, there were 10+ locals having a drink, and they welcomed us like long

even the music in the bar was a great vibe- nothing was too much trouble for anyone

and it caused a lot of commotion and noise as was late at night but not the hotels fault but my kids were frightened

we even had a delicious, traditional scottish breakfast

hotel, room and fantastic breakfast

and the small details in the room kike a 6 port usb charger were very handy very well stocked bar and fab

we loved the whisky bar and the breakfast was first class

great food and stunning breakfast

super restaurant and breakfast

restaurant not the best menu and no bar snacks menu either

was really comfortable, didn't use bar or dining room , my partner and myself were the only 2 quests in the hotel which left us

the bar was well stocked and the wines on offer were exceptional

breakfast was good but could have been bigger portions. very friendly staff and good service.

breakfast was a lovely traditional one, but there are lots of other options

close to ferry. early check in.

the hotel also has a snug and nicely stocked bar and a italian restaurant attached

george at reception was amazing. the bar staff were good and the indian food was fabulous.

proceeded outside to their outside bar which was covered and we had a heater above us snd chiminee beside us , excellent table bar

were very welcoming and let us have early check in which was much appreciated

she met us at check in and looked after us at the bar all night with some great conversation

having more of a selection at the bar for drinks

bar had great options, again no time to go though except when i bought a can of juice, pricing was

the hotel had beautiful gardens to sit in , whilst having a refreshing drink from the bar and enjoying the view

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

wanted a drink as i had food so would have loved sitting in a bar area rather than coffee

com, and duck bay charged 40 extra ans blamed -, extra linen, my son doesn't eat breakfast, infaxt none of us did, apart from 3 sausages

room service and breakfast

the breakfast was exclent and the location could not have been better

must admit the weather helped as it was glorious so made good use of the sun terrace and the bar terrace which both had fantastic views we were in a suite which was very well maintained and

the gym and leisure facilities were fantastic, most gym equipment was brand new

from arrival we received a warm welcome and valet parking was fab.

we wer booked for bb but ordered room service for dinner and breakfast and on both occasions both wer frozen and the staff done

would have been great to have had more room service options served throughout the day/evening

spa, activities, food and pool were sensational

there was no room service menu in my room and i couldn

few wee things; extractor fan in bathroom didn t work, wifi was more off than on

spa pool room

looked after especially spa facilities

wifi is terrible in the rooms so if you need to work like we did then you have to go to a more

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

the wifi was when it wanted to work, so instead i didn t bother

wifi was not great

room was spacious and plenty of car parking space. very friendly staff to assist us.

every member of staff, from reception to restaurant and bar to the handyman, mike, who helped us fix our bike rack - they were all so friendly and helpful

room was very comfortable clean breakfast was really good and great selection

amazing breakfast and wonderful staff, very polite and really willing to go above and beyond.

was super friendly, such a great value with breakfast included

lovely welcome from the hostess behind the bar when we arrived

lady at check in, in the bar area was just the best

parking was a bit tricky, lots of cars that night. maybe more parking area.

i also liked that there was ample parking

they granted early check in which was very accommodating

breakfast was brilliant, but fiona the receptionist was absolutely wonderful and made our

food and venue was excellent. very reasonable priced.free parking all staff friendly and happy

the breakfast was too small

the food in the restaurant was fabulous and an excellent breakfast

great location, fab room, very comfortable bed. food excellent and superb breakfast included

food was excellent bar prices reasonable

i asked for an early breakfast,the staff were great and got me fed and on my way

stunning hotel staff were excellent very helpful the location was amazing and the breakfast was one of the best i have

meal at night and breakfast in morning were excellent. staff were also great

breakfast was amazing

cannot fault this lovely hotel,beautiful decor,immaculately clean and very nice staff,oh and the breakfast was lovely too

super staff location and amazing breakfast

attended spa and went for walk but as non golfer other activities limited

pool

breakfast average but the rest of stay excellent

it was a mother’s day present from my kids and i had the most relaxing day with my daughter

with minimal disruption, the staff were friendly and relaxed, the spa was great and the golf course looked good as well

the wifi poor connection.

no entertainment for children, it's missing a games room or some sort of kids area

beautiful location, restaurant and bar were great, breakfast was wonderful

bar and restaurant had fantastic views also and

is ongoing works till march to update the restaurant, we also had room service when we didn t order anything which woke us up but can t complain the room view

location bar food all good

waited an hour for food with young kids getting impatient in the restaurant and they forgot some of the order that we never received

parking for airport was great .hotel was clean and food in restaurant / bar was delicious,

love this hotel only down fall this time spa was closed but i'm sure it will be open again now and refubished lovely, me and my partner got

the spa wasn't open but i hope in the future it will be

loads of parking as well

good location, good parking, lovely decor, good food and friendly staff

here with my 3 kids for a family wedding

receptionist was super helpful & bar waiter nick was very kind and attentive for my evening spent in the restaurant

room service wasn t 24/7 as specified

we went with friends and were accommodated next to each other, which made it even better for the kids to run about

staff friendly, easy parking, room was nice and clean

the play area for kids and the pool was great for our grandchildren and their parents loved their own personal hot

everything. roo. was perfect. restaurant and bar were amazing.

the hotel was excellent very updated and clean and brilliant for kids

impressive breakfast and good dinners

the kids loved running under the main road to it and playing on the bit of beach at the front of the

breakfast was included in our tariff and truly kept us going until evening meal time

the food was fantastic great choice. the kids menu was great also

the breakfast and coffee where quite bad

the bar was clean, reception was extremely helpful and the wifi was satisfactory

wifi was great

breakfast was yummy and i grabbed a snack in the bar area, and it was good

proximity to airport. bed was extremely comfortable. room service was good.

2 minutes from airport, friendly staff, comfortable bed, delucious food and fast room service!

great location in a small unspoilt village. free parking, lovely staff & fab breakfast.

very nice place with good spa facilities for the use of guests. staff very friendly and helpful.

the staff were all very helpful and friendly and the swimming pool and facilities were lovely too

location is great with easy access to loch lomond and not too far from glasgow, lots of parking, friendly staff, food was great

residents bar and no room service despite the hotel website saying that this was available 24hrs a

breakfast and dinner were great and nice touch to keep dogs on seperate tables spaced out in the bar and also at breakfast to prevent any sniffing incidents

wifi was poor in our room past the butcher's shop

parking is around the foreground of the property, but never had to struggle for that

room was very comfortable and plenty of off road parking

next day and the scottish breakfast was amazing, staff again are really polite and great with the kids

early check in which was needed as i was shattered and needed to rest, good breakfast, clean room,

having a sign saying order at the bar would be helpful

unfortunately due to having an early check in we only had a continental breakfast

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

convenient for early check in at glasgow airport. quiet and comfortable.

food in the view restaurant was good and prices at the bar surprisingly low

just a shame the spa was not open.

not like but,hot breakfast bar could of been replenished more regular

restaurant/bar was excellent with the window seats offering panoramic views over the loch

is great , offers many activities for family and kids , food is great at restaurant and prices dont

breakfast was excellent very attentive staff

food was delicious (evening meal and full scottish breakfast)

they accommodated an early breakfast as we were travelling to the open golf

the bar reception warm friendly the manager james made us feel any future visits could be made for up

great staff. lovely bar and restaurant. very nice room.

breakfast could have been hotter. evening meal (vegetarian) best i've had for a long time.

inviting bar and restaurant

to go, there was no indication that there was reception for check in and that you check in at the bar restaurant which was busy with diners

well stocked bar and lovely location

were friendly and helpful and we were grateful to the host for getting up early to ensure we had breakfast before catching an early ferry to the mainland

no water dispenser or machine on floor bar didn’t sell bottled water

the bar to have tenets lager for my husband because he doesn't like stella so wee had to leave the

we had to sit in the bar area as the restaurant does not allow dogs in there, which was fine

lovely view from our room. friendly staff and the most excellent breakfast.

breakfast was ace

comfy spacious room, good shower, good wifi signal, evening meal was good too.

the room was lovely, the spa bath was perfect and the decor gave a lovely elegant feel to it

kids running up the hallways late at night people arguing downstairs outside at 2am in the morning

check in, bar and breakfast

a mini-fridge in the room would be great to keep a cool drink, especially when traveling with kids

i wouldn’t have felt comfortable staying in the room with our 2 younger kids with the window being able to swing open fully as it was broken

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

it would be lovely to see more choice for vegetarians on the bar menu.

allowed me early check in which was most helpful

the bar was exceptionally cozy with loads of drinks and food to choose from

fabulous room, mini bar and snacks, comfy bed

amazing room service dinner

great atmosphere bar with very knowledgeable

t really a gem but it was fun looking for it)

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

location was perfect, rooms were clean and got early check in

lovely bar for pre drinks

bar staff very good and chatty

and the bar especially the front area where you have an excellent view of the street and can people

breakfast was nicely cooked,

breakfast was good and friendly staff

great breakfast in the morning

peaful lication with nice restaurants and tge botanic park for kids

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport early

wifi works great

it didn't have a bar where you could get a drink

clean room, comfortable bed, great bathroom, fast wifi

it was excellent value for money and included breakfast and free wifi in the price

wonderful room service and very helpful staff

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the price was more than fair

a little disappointed in the food bar below the hotel

lack of supplies in room. no glasses or bar of soap.

went to bar next door - never consumed alcohol but soft drinks were good

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the street until late at night - this was a bummer

there was not a single room service in entire week. and they don't provide soap.

the wifi was really bad

which i thought it was going to be put on my card also heating was on always very cosy rooms and wifi was

bad wifi connection

car park, strong wifi, clean room and bathroom, comfyish bed, great staff on front desk, a lift to all floors, tv

wifi was very poor, non-existent at times

any time a hotel makes a fuss of young kids is a plus from

the use of the swimming pool and spa fancilities were a bonus

large comfy bed. free wifi. good view.

very friendly and helpful staff, room with a great view and nice spa facilities

comfy beds , great spa and swimming pool

bar and restaurant

used the pool which was a bonus facilities were

all staff very friendly, dinner and breakfast excellent. hotel very clean and tidy and modern.

food , pool , rooms