wifi is dreadful. intermittent at best. still only one lift working - that's about 2 years now!

were not many staff for room service , the receptionist had to bring the stuff by her self

had to buy an extra room for kids

beds were very uncomfortable and the noise was terrible kids running up and down the corridor all night

accessibility to airport and friendlly staff. plus best breaded mushrooms ever via room service!

hotel great staff nothing wzs a bother great bar service

swimming pool, good, parking good and room service was very

the gym equipment was a little bit tired and one piece was broken

the bar area was nice for a quick bite and the staff was

the spa was a nice addition to melt away some stress and just relax

i had a long trip and they accommodated me with a late check out

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

husband said the breakfast was excellent

i had 4 kids in my room with me, 2 in the sofa bed and had to have 2 in the double bed with me as there is

to do with the hotel but other guests making loud noises in the early hours, kids shouting

everything bar the roam noise

s a 5 minutes walk to

big plus is that they do room service, so breakfast in my room - tbh it could have been hotter but i think that's the price

were here for one night, the wifi didnt work and there was no answer on the reception

loved that we could book adjoining rooms so that parents could sleep in separate rooms for the kids

ich i didn't),

limited menu, no food available after 9:30pm & no room service, breakfast was not good value for money and was not well done, eg one had to stand &

second visit it was room service, which was brilliant

comfortable bed, great shower, mini fridge, excellent tv, safe, great restaurant and a gym

small but functional gym quiet rooms very clean close to airport and 15 minutes into central

loved the room service food was beautiful and good value, and loved having my breakfast in room in morning

the friendliness & cleanliness of the hotel with spacious rooms and relaxing pool area.

wifi was poor in the rooms but expected so didn't get as much work done as i would like but maybe

spa was very good and well equipped with shower gel and lockers with keys

easy parking

time spent in the wee bar with a wee dram was the perfect note to wrap up a fabulous trip to glasgow

great breakfast. nice selection, well prepared and seved. very welcoming hospitality.

bar has wonderful selection of whisky

the lounge and breakfast and bar area were lovely

comfortable room in lovely old house excellent breakfast wonderfully welcoming and friendly staff comfortable lounge excellent location in heart

lots of free parking and very well located for travel to the west end, braehead, motorways and loch lomond

ample parking and good wifi signal

towels and room service each day

stayed 3 times now & never been able to connect to the wifi yet

parking was easy and although there was entertainment on downstairs the soundproofing was excellent

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

no late bar for residants on a sunday

min booking to be near hospital, michelle at the reception and bar could not have done enough for us, great room, great staff

the late check out time was good as the weather wasn't nice

staff were grill, bar prices excellent, food good

ordered room service for dinner, it took a very long time to arrive and was cold

room was newly renovated but windows opened dangerous for kids as all floors are high up

good buffet breakfast

free parking and easily accessible from main road networks

noi wifi in rooms only at lobby.

hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am when check-out is 11am

and kids got awoken by someone kicking in the door opposite swearing constantly and it took at least 5

was nothing to dislike friendly helpful staff,vfranred an early check in and everything was

early check in and 12pm check out

it was a little warm down the corridor to room nearest to pool

only one disabled parking place nearest hotel entrance versus two at golf facilities tells me golfers are more

great pool and facilities

the good - i had one of the best room service meals i've ever had, pretty perfect duck with berry jus and truffle mash, followed by

don't) then you will be very comfortable

i may have missed that you had a gym. i definitely will use it next time.

the bar was exceptionally cozy with loads of drinks and food to choose from

got room service which was quick and tasty

the gym. very poor equipment .either bits missing or old equipment.

all the staff we met at reception, in the bar and restaurant were courteous and helpful

great bar menu and again staff offered great service

bar area, food was reasonably priced & very nice

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

staff are very friendly and very attentive , a lovely public bar and very friendly locals

the bar prices

the staff allowed us early check in and late check out

location was perfect, rooms were clean and got early check in

most staff were helpful, early check

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

early check in was very useful and accomadated well.

breakfast was nicely cooked,

breakfast 10/10

great breakfast in the morning

breakfast was good and friendly staff

the staff were really friendly and helpful. freshly cooked breakfast

fab breakfast and comfortable bed good wifi

room, spacious, comfy bed, wifi was great, bathroom was lovely and clean

it was excellent value for money and included breakfast and free wifi in the price

restaurant and bar was very quiet

wifi is a bit slow at times, but not a major issue.

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the street until late at night - this was a bummer

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the price was more than fair

unfortunately the bar was closed

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

went to bar next door - never consumed alcohol but soft drinks were good

location is perfect, clean, friendly helpful staff, great spa - excellent price!

breakfast was amazing, cleanliness was perfect

for an exam and they were very accommodating with early check in and late check out

be a good idea to let visitirs know if you have a late check out facility and what the charges are

in, bed good night sleep, did not have for wait long for lift even being on the 9th floor, free wifi, arranged after show drinks so no waiting at a bar

new executive bedrooms good wifi free parking

there was no gate at the top of the steps and a group of kids walked down and smashed glass directly outside our window

our room was in the basement next to the laundry

beside the laundry, no hot water, and no usb plugs in room

the staff were really nice. the room was a great size. the wifi was excellent.

friendly staff, nice pool and gym. friendly staff kids menu.

professional, and helpful, ensuring our stay was as confort as possible with having two young kids

the gym is really good with awesome machines

gym restraunt

lunch in the bar was good and breakfast was plentiful, good choices, hot and delicious

constant noise outside the room the room service ended too early

we ordered room service and the food was delicious

also we had trouble getting a wifi signal in our room

had to run downstairs for milk or it would come off room service

wifi didn't work

gym and ideally a small pool

were great and did their best to allow us an early check in, however didn’t know the price of breakfast when asked, breakfast was tasty but

breakfast was amazing

sky bar had issue with my booking (glitch on their side) however accommodated me with ease, empathy and

staff, breakfast, gym

comfy bed, lovely breakfast and friendly staff.

they allowed us early checking and lonela made sure, the room was ready for us for early check in

early check in and free guest laundry albeit dryer needs an upgrade

bar was great and outside seating by the river

than a two minute walk away from the armadillo ❤️ exceptionally clean and modern, the best breakfast facilities i’ve had

gym was too small

the breakfast is really good too if you opt for it, which we did for one day

saves all hastle trying to get home breakfast a bit expensive but it was a

gym was average

family room is a combo disabled room, not a good combo with kids as alarm strings everywhere

great to have a gym, pool table, table football and a photo booth too

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

early check in

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

early check in and also early into breakfast as well

ample parking friendly staff relaxed atmosphere vg choice of breakfast items

of places do not bother about it , would a be a tad better if they extended the times maybe as kids didn't go down until 10pm so left 1 hour

lodge wifi was broken so was very frustrating especially having 2 teenagers with me

), also room was really warm even with fan blasting the whole

parking wasn't great

the room description said it had a spa bath, but it turned out it was just a standard bath

here with my 3 kids for a family wedding

good food good parking lovely staff

lovely big, clean room. very helpful staff. room service was very nice and reasonably priced

could have done without the plant pot in the disabled parking bay.

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

the bar closed early

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

staff special mention to darren at the bar and restaurant and with his team

reception and bar staff were extremely helpful and very friendly :)

swimming pool was great for the kids and if i stayed longer i would of used the massage

clean top class food would highly recommend rooms spotless very comfortable we used all pool and gym facilities

we had a swim in the pool

no swimming pool open

breakfast was very good a good selection of food. bar service was excellent

paying 10 for wifi in this day and age. especially considering the price of the hotel.

from reception to the bar

hot chocolate, pizza & cookies on arrival in the foyer which the kids loved

no kids options on the dining menu

no kids options on the dining menu

liked were we had access to the swimming pool and gym

spa was realy great value but pool and whirl pool freezen

the staff from receptionist to room service were very welcoming and polite

in time was not until 3pm, i had emailed prior to arriving to try and arrange an early check in and the response was that they would try their best to have a room ready

the market to keep away from noise - comfortable room size ( big enough ) - toys and stories for kids - excellent service - reasonable price - it is really amazing (+)spain missed our train/bus home and were stuck just all round fantastic and were amazing with the kids cannot thank them enough (+)available at reasonable prices, some toys for them to play with and breakfast was free for the kids (+) they even had a small play area in the lobby, which was great for kids (*) we had 2 young kids (8 & 11) and the pull out bed was just nice for them (+) i like it had a kids area for my kids kept them entertained while we sat and had something to eat (+)friendly staff..pool table and play area for kids. (+)pool table for kids (+)i liked the location. i liked the fact that kids do not pay for breakfast which was very good. (-)the sofa for 2 kids aged 12 and 15 was small. (+)super nice and attentive staff. kids even got a little surprise welcome gift! nice breakfast!

bar staff were happy to let our group have drinks and play pool until 12 o clock without any

breakfast wasn't included and seemed overpriced so we opted to eat in the many other wonderful

breakfast was exceptional

no room service

we had room service twice, and the food exceeded expectations

very comfortable quiet central location with luxurious rooms and excellent wifi for an international business meeting by zoom

great staff, decor and chilled bar area. room was great too with a really comfy bed.

it was very clean the room was great sky tv with a big tv which was great, they gave us an early check in

this hotel several times over last 19 years so a bit disappointed with this stay and floor , also late check out on a saturday and cleaner decided to hoover our floor outside room at 8:30am

staff where very polite and welcoming and our stay was very nice the room was beautiful and the room service was

the food in the restaurant and room service were delicious

great location, staff were friendly and rooms very lovely. late check out was available.

we ordered room service late that night and it was very quick and very tastey

late check out as well which is so much better

when we asked about wifi we were advised you had to be a member only to connect

the staff were so helpful and the spa was lovely and so relaxing, had room service breakfast brought to our room staff went above and beyond and the hotel is central to

gripe the gym was very small and basic for such a prestigious hotel

spa could have been open until later in the evening

welcoming friendly staff. great location. big rooms. room service was lovely.

room was clean, facilities were good, late check out.

the kids loved the pool and the rooms

asked for early check in & we got in 3 hours early which was great

deluxe room on 2nd floor very big rooms very comfortable pool was great used it few times with kids dinner was fantastic

con is that you could here people in the bar nearby in the middle of the night or people walking

nice little bar / nightclub underneath which was quite lively

bar was well stocked and staff were always happy to help

very nice allowing early check in

dated furniture, water scalded me, delayed checking out due to computer issues, couldn't phone room service but had to order in

staff were fantastic needed early check in, they called me when the room was ready

the laundry service was very expensive, compared to other similar hotels.

the late check out, the bar and the room size.

great staff and great tie in with local gym. fab breakfast

very comfortable beds good location plenty of choice at breakfast staff are very helpful

my kids didn’t sleep and i checked out after breakfast,the waitress at breakfast was lovely and told

a mini-fridge in the room would be great to keep a cool drink, especially when traveling with kids

the breakfast was nice with a good selection

room service a little expensive at 4 charge per person plus cost of food/drink

i didn't want a cooked meal so i had room service of a sandwich and chips and they were presented lovely, not just a sandwich on a plate

slightly dated but had all extras, easy wifi

breakfast is excellent

the room and breakfast great to be back staff well manered and friendly

i had a flat screen tv and room service for dinner

the wifi signal was very weak in the room.

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

everything - great room, wonderful staff and 24/7 bar and food facilities

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

we got told on the night to come to bar area and collect a flask with hot water and couple cups

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

breakfast a bit caotic

early check in would have been helpful but was not avaiable

wifi is open, not secured, unusable for business travellers.

if anything, it could do with another bar area as it's very popular due to the tasty drinks and lovely location

room service excellent

busy and lovely bar area

nice clean rooms & bathrooms, a restaurant, a bar & other facilities we didn t use like a gym

the gym is nice but very

breakfast staff could be better organised, allocated one duty and one duty only

was my first time in glasgow, i took my two kids for sight seeing in glasgow, booked an hotel before the trip

the spa was a great way to wind down

location, bags held for us as we arrived early in the morning

i asked for an early check in and they gave me my room at 9

the reception staff were so friendly, the bar staff in the afternoon were lovely.

it was good to have a gym but could have offered a stationary bike.

room was very comfortable clean breakfast was really good and great selection

lovely welcome from the hostess behind the bar when we arrived

lady at check in, in the bar area was just the best

played pool in the bar the morning after and also had breakfast

great prices for food and drink in the bar area which was spotlessly clean

were unfortunately next door to a couple with screaming kids but that was not the hotels fault

the bar didnt appear to be open, after our visit to the threatre

also big thank you to kat on reception who arranged for us to have a much needed early check in for my young disabled son

we had room service continental breakfast, more than enough of it!

room service was closing early

breakfast excellent

excellent even for 2 fussy kids

staff extremely helpful and friendly. ability to have a late check out was so helpful

the breakfast is an added bonus, good selection of

being broken was slight pain since on 3rd floor and kids with bags

we had an executive room so early check in and late check out with access to the executive lounge

bar was slightly expensive the weighted cable machine in the gym is missing many attachments

very clean, very polite and the gym

which was facing the railway, you could hear the trains and you could hear the neighbours and kids crying

tv wouldn't connect to the wifi

everything was fantastic, staff, food, location, room, bar area was lovely

staff didn't exactly speak to eachother there wasn't great communication asked for early check in got one room ready , they took the money off the other room however when i asked for

it was everything perfect. i got early check in, nice staff.

the bar was a lovely feature!

of my gin - ooops - i did order a double hee hee :) the recommendation from the bar staff was perfect

pizza and cider to the room for room service 24 hours it s great

the central location to shops, restaurants & train station. free drinks & early check in.

10 charge for early check in 2pm rip off stay twice a year don't think i will be back

com and then paid extra 25 for late check out

hotel was lovely,breakfast was very good with a good selection from buffet

comfy beds, excellent location and lovely building, good breakfast

at christmas the atmosphere really joyous and families in lobby bar cheerful and happy

bonus of breakfast and a single room for me plus drink voucher it was my mums 87 birthday going to stricktly

friendly staff lovely breakfast

reception staff and bar staff very courteous

early check in

excellent breakfast

pecially the room service), and a lot of do-it-yourself at the breakfast buffet - even the toast

no wifi in rooms, very poor signal. mattress and pillows too firm

room is a little cramped for space, and wifi is really poor.

gym facilities available

wifi was strong and location was very convenient

was fantastic as were reception staff and bar staff

wasn't any information pack in the room about wifi or times for breakfast etc

i found the early check in and late check out really useful as it allowed me to tailor my stay around my travel