wifi in the room was variable

inside is a gem of a place with great staff who really gave interest in our two kids

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

easy parking

staff were so friendly from receptionist to bar staff to waitresses my phone charger broke during my stay and reception charged it for me

welcome was nice. breakfast was good and plentiful.

extremely friendly and helpful, beds lovely and fresh and comfortable, bar facilities appreciated

most awesome breakfast ever - huge, tasty and my husband looked forward to since we visited in 2018

no breakfast

very friendly staff,super breakfast,good location

spa facilities beautiful views stunning interior decor pet friendly family friendly good onsite parking the way the management dealt with any issues

just the network for wifi in the room only negative thing to say

room tv signal very poor, parking always full

wifi is terrible in the rooms so if you need to work like we did then you have to go to a more

didn't enjoy about or stay but the access road to the hotel and to access the back of the hotel parking was full of potholes

simple requests like ketchup for the kids not being actioned, the sauce arrived after we’d finished eating and after we had to chase

maybe a little more wardrobe space and a gym and spa would put it yet another level.

kids enjoyed seeing the horses

everything was great kids loved it had a great time

room was spacious and well decorated

amazing breakfast

lovely room, everyone was very friendly and helpful. breakfast and evening meal were delicious.

the sleeping sofa is barely enough space for 2 kids

and it caused a lot of commotion and noise as was late at night but not the hotels fault but my kids were frightened

kids bed was very uncomfortable & small (hard leather sofa bed)

lack of parking

very slight issues were spa not having a spa bath and the bar having a poor selection

the breakfast was really nice also the staff came across very well.nice quiet location

the good - i had one of the best room service meals i've ever had, pretty perfect duck with berry jus and truffle mash, followed by

slight issue when eating in the bar is height of chairs makes eating a meal a little more awkward

beautiful location, excellent dining, plenty of parking space, well equipped gorgeous rooms with an actual stocked mini bar

the spa - a short drive away - is outstanding

the pool, hot tub and gym were outstanding - certainly one of the biggest we've visited in a hotel

spa helpful staff beatiful grounds boat trip

great position on the lake is brilliant boat tour booked with hotel is expensive for what it is spa was

unhelpful man with tattoos on his arms, who worked at the bar and reception at the same time, didn't want to extend my stay for one additional night

much staff as not many guests,so atmosphere was cold,restaurant closed,meals in bar area only,or room service,things were very basic and not a lot of it

waited an hour for food with young kids getting impatient in the restaurant and they forgot some of the order that we never received

eakfast was scalable from 07 to 10am and dinner

location, plenty of parking, super friendly and welcoming staff, nice room, comfy beds, amazing views

outside areas again were well kept plenty of parking

parking was close by and free

com, and duck bay charged 40 extra ans blamed -, extra linen, my son doesn't eat breakfast, infaxt none of us did, apart from 3 sausages

called room service around 9

the bar and restaurant and i found all the staff friendly and helpful

wifi service, it kept dropping in the room

easy parking

close to my kids

good facilities including pool, steam room & sauna etc

spa was very good and well equipped with shower gel and lockers with keys

the receptionist and bar lady were to be commended for the spirit and kindness

no late bar for residants on a sunday

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

min booking to be near hospital, michelle at the reception and bar could not have done enough for us, great room, great staff

nice restaurant and bar which is open late and well priced

lovely place , easy entrance ,and parking ,and adjoining restaurant.

staff, clean and spacious lounge, great food, ample parking, rooms are clean tidy with tv and simple cloud wifi, central location near to central

no room service - we were arriving just before 9pm

it would have been nice to have been able to have taken a drink back to my room but the bar had just closed and the staff were still behind the bar

parking was easy and although there was entertainment on downstairs the soundproofing was excellent

had to buy an extra room for kids

wifi not working in

my partner was looking for one of the kids dummys and

plenty of free car parking the free wifi was excellent

bar meal facility was available until after the restaurant closed which was a bonus for my daughter

wifi was awful. tv controls impossible to understand and no guidance in room.

loved the cooked breakfast ud83dude0b and the room was great

2 bedrooms. one for adults and the other for kids. plus there was 2 toilets ❤️

bar and restaurant on site

big plus is that they do room service, so breakfast in my room - tbh it could have been hotter but i think that's the price

having a sign saying order at the bar would be helpful

i had a long trip and they accommodated me with a late check out

breakfast was exceptional and the kids loved the pancake machine

i had 4 kids in my room with me, 2 in the sofa bed and had to have 2 in the double bed with me as there is

location and friendly staff. also the buffet breakfast was excellent!

i got the feeling they were local kids working the weekend at a local hotel

cold in room heating was not working partner and 2 kids

no kids macaroni which were only told 10 minutes after we ordered

hotel room, perfect place to stay with kids b4 an early morning flight

hotel was great only thing i would say is gym was very basic with weights missing

there is a disabled lift but none other so you may need room service to carry bags

position of room looked out over laundry collection. window catch broken/loose.

dinner was very good with good choices. no laundry facilities

no wifi reception in our room.

the rooms were clean and good parking to the rear of the

it was nice to have the use of the swimming pool and saunas

everything was great staff friendly and good with kids.

we were there as a group of adults and kids, kids enjoyed pool

kids loved it

i liked it all! but i wasn t sure where spa was because signs weren t very visible.

only negative was the poor parking from guests at a party - and not the hotel s fault.

great breakfast and evening meal, lovely staff and comfortable rooms.

later than planned and received excellent service from the restaurant and bar with chef providing a tasty macaroni and haggis at what would normally be the end of service

spa bath

iron in room . 24 he room service would be good

residents bar and no room service despite the hotel website saying that this was available 24hrs a

large, well-equipped room and great to have the spa, bar and restaurant as well.

plenty of parking, the village is also very nice

the bar area with sofas was a nice atmosphere to relax in with a drink and play our board games

location is great with easy access to loch lomond and not too far from glasgow, lots of parking, friendly staff, food was great

dirty/oily marks on the sheets - perhaps a problem with the laundry

next day and the scottish breakfast was amazing, staff again are really polite and great with the kids

nothing for kids to do

- please note there s a car park to the rear of the hotel as parking at the front is limited

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

excellent breakfast

the wedding venue we were attending the staff were very friendly and there was a good choice for breakfast

at the bar you could taste whiskey from a wide variety of distilleries

exquisite dinner served in their boutique dining and bar area

we didn't stay for breakfast or have dinner, but there is a fantastic whiskey bar and comfortable lounge

very friendly staff. hotel facilities, i.e. breakfast, parking, location.

we had an evening meal as well as breakfast, the way this was served made us feel comfortable and safe, considering the covid

location is excellent. bar and restaurant were exceptional

great atmosphere in the bar and brill breakfast with stunning sea view

was excellent, especially the breakfast compliments to the chef

the evening staff and breakfast staff were equally helpful

great location room was lovely staff really friendly and a great breakfast.

parking, location. breakfast was superb. staff were friendly. bar staff were so good.

especially the bar staff on the evening

breakfast was lovely and the location is great, we had a really nice walk the

the bar prices

great bar menu and again staff offered great service

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

staff are very friendly and very attentive , a lovely public bar and very friendly locals

bar area, food was reasonably priced & very nice

the late checkout was excellent as was an early check in

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

lovely food and great selection on kids menu which is most unusual

we got an early check in and a late check out

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

the hotel was excellent very updated and clean and brilliant for kids

hotel, with beautiful spa and gym facilities

great breakfast options. great outdoor areas esp in the sun.

lots to keep kids entertained

the best biscuit/snack choice in the room of a tunnocks teacake and a caramel bar rather than your standard biscuit

the lomond suite is a fabulous room. food at both dinner and breakfast was excellent.

the bar with the real fires and wonderful decor

hotel staff where amazing food and breakfast was fantastic location is beautiful the beach the pier wow factor will be back didn’t

the breakfast was too small

music from bar in the room, but turned down when asked thankyou

room service breakfast 1st morning after our wedding was cold

restaurant, etc) due to how busy we were with wedding, but everything we did experience

staff were friendly, food and room service was great and felt really safe staying there as a solo female traveller - would

the gym. very poor equipment .either bits missing or old equipment.

the bar was exceptionally cozy with loads of drinks and food to choose from

staff wifi views cost parking rooms lovely place

amazing location, great breakfast, free secure parking

oh this is petty but the wifi was a little

wifi was painfully slow

i liked the fact there were some good vegan choices for breakfast and dinner.

lovely bar for pre drinks

we had a nice stay though, restaurant and bar onsite are both great

nice bar area

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

the staff allowed us early check in and late check out

gave us a late check out to 12 at no extra charge

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport early

clean comfy bed nice room excellent breakfast and staff very helpful great location

staff were great. excellent breakfast. comfortable bed.

breakfast 10/10

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the street until late at night - this was a bummer

unfortunately the bar was closed

location is great close to bar and gardens

went to bar next door - never consumed alcohol but soft drinks were good

quite noisy from the bar across the street and a lot of traffic

it was perfect for our family, we used the family room and kids were very happy

wifi works great

great location in glasgow. very comfortable room for two adults and three kids!

team lady jn charge withthe blonde hair could not have been nore helpful with myself and the kids friendly also other housekeeping staff all on hand to help a

it didn't have a bar where you could get a drink

some tv channels not connecting aerial issues or wifi

car park, strong wifi, clean room and bathroom, comfyish bed, great staff on front desk, a lift to all floors, tv

the laundry room music and construction below was very loud and annoying

stayed here with my two little kids for a wander around kelvingrove, botanic gardens and the transport museum

stayed here with my two little kids for a wander around kelvingrove, botanic gardens and the transport museum

do with a water fountain in the pool area not just in the gym area hated the idea of having to go out to use the facility in here while people using these

while we had a few cocktails and enjoy a little down time while she made friends with the other kids there

wifi was very poor, non-existent at times

to sec, room size, amenities, connectivity to the city center, wifi speed, breakfast choice, views, bar, room service, walkways, practically

and then walk through the gym to get into the pool

effective wifi in bedroom & public areas

room service a little expensive at 4 charge per person plus cost of food/drink

there was a bar of soap,but it wasn't antibacterial

also delicious breakfast and very friendly staff

service, facilities, room, food, grounds, parking and public areas karen, who served breakfast was jolly and knowledgeable about the local

comfy beds , great spa and swimming pool

we upgraded to a club room, so got to use the gym and spa facilties, which were great (although the steam room was super hot

on the day for friends partner and he got to use the facilities before check in brilliant for kids

food , pool , rooms

used the pool which was a bonus facilities were

staff very welcoming and took time to locate marriott rewards which enabled us to get an early check in

my two kids enjoyed the stay and the staff made them feel special

got an extra hour for late check out

late check out time as standard and good selection at breakfast

very comfortable bed, gym, buffet breakfast with healthy options.

beautiful clean hotel with beautiful breakfast.

rooftop bar has some great views

there is not any gym, spa, swimming g pool etc.

spacious room, well equipped gym

the hotel was clean, staff were very attentive, breakfast was good. gym was good.

late check out is always a good thing after a late night

gym very

pool table and gym available in the hotel

early check in and also early into breakfast as well

gym facilities could be improved

nice late check out

location and convenience of hotel having ev charging stations

shower ran hot then cold. room next to laundry so smell in hall was not great.

reception, bar & housekeeping staff all friendly and helpful 5*

i requested an early check in and i was so happy that this was available

very very slight downside was lack of haggis on the breakfast

the bar and restaurant closed too early for us

lovely dinner and breakfast

breakfast was good but could have been bigger portions. very friendly staff and good service.

a big old building, so heating it may be a challenge but it was cold in the restaurant and bar area and the small wood burners weren’t heating it sufficiently

unable to order food apart from room service cold sandwiches.

room service also available which incurred no extra charges

comfy bed nice sized room with lounge area good wifi and room service

bar lounge was also very cosy and comfortable with great service once again

this was the first time we had ever ordered room service and having a cold pint alongside hot fish and chips brought to the room felt like such

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

receptionist and helped with early check in

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

was big and comfy, rooms were cosy shower worked perfectly, breakfast was great in the morning

drink price and that kids under 16 where aloud in steam room and sauna , all other gyms and hotels are over 16 or 14 at

it was great we were able to get an early check in so could use the pool facitities on arrival good choice of food at breakfast and

was disappointing the pool wasn t available.

food was really delicious- we are in the restaurant once and room service once

breakfast was good, staff very

the use of the gym and sauna were excellent after a busy day shopping the sales

wifi wasn t working or very very slow

spacious breakfast was fresh and very tasty wifi that actually stays connected friendly

the bar area is comfortable and welcoming

& attentive staff, signature room, late check out, coffee machine, shower, comfy big bed, toiletries, mini bar

balloons and pictures for us arriving so that it remained a surprise x gave us a complimentary late check out too

bed was so comfy we paid for a late check out

the bar is absolutely top-notch in every way

welcoming the hand written note from rosie was a really nice touch mini bar had good selection room service came fast and was the best steak id ever had in my life the big mirror at the desk was

paying 10 for wifi in this day and age. especially considering the price of the hotel.

very good room service

wifi was free and we didnt have breakfast

from the spa to the gym, food, car parking ; staff they are all a1

bar well stocked and staff very