no pool or leisure facilities

had to go to the restaurant in the bar across from the hotel

), also room was really warm even with fan blasting the whole

christmas decorations made it like a winter wonderland, i was upgraded to a 2 bed lodge for free room service available etc

lack of parking at door

most awesome breakfast ever - huge, tasty and my husband looked forward to since we visited in 2018

spacious and uncluttered room; friendly and approachable staff, and a very playful pub dog in the bar to add to the homely atmosphere

room spotlessly clean and the breakfast was perfect to start the day

really friendly staff and a fantastic breakfast!

amazing breakfast and wonderful staff, very polite and really willing to go above and beyond.

is located within a golf course

the breakfast was really nice also the staff came across very well.nice quiet location

only one disabled parking place nearest hotel entrance versus two at golf facilities tells me golfers are more

sure if the golf club is owned by the hotel but no draft beer available in the clubhouse

room was situated a good bit away from the main building, down a few corridors and next to the spa

was good to have seperate room for kids. convenient location

wifi and inroom air conditioning would be a nice addition.

room was spacious and plenty of car parking space. very friendly staff to assist us.

comfy beds, clean room, ev charger for cars was very convenient and reasonably priced.

was good to have seperate room for kids. convenient location

staff we all lovely at the reception, restaurants, spa/pool & the golf shop

nicole enjoyed the swimming pool, hot tub and the room

we had a family room for 2 adults and 2 kids with 2 double beds, i d have preferred a king size bed for the adults

spa pool room

the room service food

breakfast was as reasonably priced as it gets and well worth waiting for

wifi terrible, barely worked

waited an hour for food with young kids getting impatient in the restaurant and they forgot some of the order that we never received

working, so you have to walk via the exit stairs or be s rotes by a staff member to use the back room service lift

there was no room service, no food available in the afternoon

lots of activities for the kids , especially when baby shark made an entrance

how to turn on bedside lights quiet good bath well equipped and modern room excellent choice at breakfast good dinner and

close to my kids

room service was excellent and staff very friendly

breakfast and food at the restaurant is superb

no late bar for residants on a sunday

nice restaurant and bar which is open late and well priced

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

the late check out time was good as the weather wasn't nice

amazing , especially the big guy on the desk with tattoos, proper gentleman, bar staff were brilliant, night porter

very clean, facilities ideal for my one night stay. food in bar was very good.

wifi is now perfect, much improved since previous stay. staff are very helpful and accommodating

cheap and so good rooms where lovely and bonus having wf in rooms staff helpful good bar to relax

ample parking and good wifi signal

a member of the bar staff come up to us

family room with two rooms in one, perfect as our kids are a bit older and the space was excellent

loved that we could book adjoining rooms so that parents could sleep in separate rooms for the kids

i couldn't see in the room details for the times when breakfast was served.

wifi was awful. tv controls impossible to understand and no guidance in room.

it's a great plus that this room does room service, the food is delicious and the service is fast

room. breakfast. location. comfort of bed. blackout curtains.

little breakfast options if you have an early flight

on 3rd floor airport side of hotel you can see arrivals and departures landing and taking off, kids loved it

location and friendly staff. also the buffet breakfast was excellent!

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

wifi was not great didnt work in my room

i got the feeling they were local kids working the weekend at a local hotel

i had difficulty accessing the guest wifi in my room although l could access the public wifi

i got the feeling they were local kids working the weekend at a local hotel…

i requested a late check out for next morning late in the evening and was accepted

my only negative was room service came to the door 3x very early and frequently on sunday morning to gain access and

wifi service very poor

lovely stay before going on holiday great bar and restaurant

had to buy an extra room for kids

we could hardly get near the bar most of the time, far to many people from the boxing hanging around the bar area

it s a large hotel with great car parking facilities

pool was cold .

convenient free parking

it was nice that the hotel offered room service

kids loved breakfast, room service and the pool.

breakfast is delicious and more than enough to keep us going till our evening meal

good food good parking lovely staff

breakfast buffet was excellent as well as dinner options

we hadn't booked a table for dinner on one stay but the whole restaurant menu is available for room service so we had dinner in our room which was delicious

receptionist was super helpful & bar waiter nick was very kind and attentive for my evening spent in the restaurant

kids bed was very uncomfortable & small (hard leather sofa bed)

golf course right across the road , and that's it . still , helensburgh only minutes away .

personally knock on our door to take last orders so that we don't go hungry especially with young kids

breakfast was especially good with nothing too much hassle

lovely room, everyone was very friendly and helpful. breakfast and evening meal were delicious.

bar has wonderful selection of whisky

the lounge and breakfast and bar area were lovely

gardens are so beautiful, can’t wait to return with the kids

exquisite dinner served in their boutique dining and bar area

at the bar you could taste whiskey from a wide variety of distilleries

bar area, food was reasonably priced & very nice

great bar menu and again staff offered great service

staff are very friendly and very attentive , a lovely public bar and very friendly locals

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

the bar prices

kids swimming pool is fantastic

our daughter loved the waterside, my husband loved the golf courses, and i loved the afternoon tea

we were given a (beautiful) suite instead of the family room i'd booked, which resulted in the kids spending the first night on an incredibly uncomfortable sofa-bed (+) the pool (including separate kids area) and sauna/steam room were spacious and well cared for (-)absence of an indoor kids club as an additional entertainment space! (+) on site leisure facilities were great - the kids loved the slide - and the breakfast was pretty much the best we've ever had (+)family rooms have toys a nice surprise for the kids! (+) nice pool for the kids to play (-)crowded with children and i feel the main pool should be for adults only as there is already a kids pool next to it and if your wanting to swim its very hard to do with kids jumping and (+)great staff, super facilities. kids loved it. (-)a couple it s perfect but if we want to take our kids the really jumps up nearly 300 more (+)kids swimming pool is fantastic

the spa was lovely too - great facilities

the staff were great and valet parking is free

in the full bowfield a could fault what a place migjt be my new holiday village lol thanks to my kids wee diamond was

for the wedding we stayed at -spa was absolutely fantastic

are great, gym is good with plenty equipment, restaurant has plenty choice and was very tasty

the hotel was excellent very updated and clean and brilliant for kids

the gym, large pool and changing area were fantastic

the late checkout was excellent as was an early check in

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am when check-out is 11am

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

early check in and 12pm check out

it would be lovely to see more choice for vegetarians on the bar menu.

the gym. very poor equipment .either bits missing or old equipment.

nothing

ways a nice treat at hotels that offer it) and this hit the

great atmosphere bar with very knowledgeable

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

in we were greeted with a friendly receptionist who explained everything there was to know, bar staff very friendly and the food, drink and staff in the restaurant -

com, and duck bay charged 40 extra ans blamed -, extra linen, my son doesn't eat breakfast, infaxt none of us did, apart from 3 sausages

parking plentyful

breakfast was very good quality and a great view from the restaurant area

hotel in amazing surroundings, restaurant and bar absolutely stunning, food delicious, nice quiet comfortable rooms, all staff are amazing and

i ordered room service that evening and the food was outstanding

the room was lovely, the spa bath was perfect and the decor gave a lovely elegant feel to it

friendly and efficient staff. cosy bar and good food.

really, hotel was what we expected ,the dining and bar area are very modern the staff were very good , and very prompt in the service

a mini-fridge in the room would be great to keep a cool drink, especially when traveling with kids

also next to a noisy laundry room

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just gin) was warm and

bar staff very good and chatty

and the bar especially the front area where you have an excellent view of the street and can people

location was perfect, rooms were clean and got early check in

great breakfast in the morning

breakfast was good and friendly staff

gave us a late check out to 12 at no extra charge

the staff were really friendly and helpful. freshly cooked breakfast

clean comfy bed nice room excellent breakfast and staff very helpful great location

great location in glasgow. very comfortable room for two adults and three kids!

wonderful room service and very helpful staff

restaurant and bar was very quiet

wifi is a bit slow at times, but not a major issue.

it didn't have a bar where you could get a drink

quite noisy from the bar across the street and a lot of traffic

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

a little disappointed in the food bar below the hotel

went to bar next door - never consumed alcohol but soft drinks were good

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the street until late at night - this was a bummer

value for money and a bonus that breakfast was included.

the room the meals dinner and breakfast

guest laundry on site

room good size, nice to room service when travelling alone.

they gave us a free late check out to allow us time to gather our things before heading home

beside the laundry, no hot water, and no usb plugs in room

the laundry service was excellent, timely and efficient

construction all around hotel entrance, very inconvenient and dangerous for kids to walk along street traffic

there was no gate at the top of the steps and a group of kids walked down and smashed glass directly outside our window

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

for an exam and they were very accommodating with early check in and late check out

in our room was excellent dinner was lovely and staff were really attentive spa area was great everything we

cleanliness of the place was first class, the staff were most welcoming and even catered for an early check in

great place was clean and close to town centre. pool was a bonus. will definitely be back

late check out is a real bonus too

facilities at the pool were great,and all staff

staff were lovely, food was great, pool was great, rooms were perfect, location to hydro was convenient oh and they had a starbucks

breakfast had a very good choice

breakfast can be better, the speed of refilling and the no. of choices

was nice lovely bar and grill & great facilities

we ordered room service and the food was delicious

pleasant and professional staff helpful with early check in as we were getting dressed for a

the quality of the wifi needs work

wifi was very slow and traffic from the main road could be a problem

very easily accessible by car very well presented property drive up to hotel experience plenty of parking spaces friendly and efficient receptionist - incl

there is not any gym, spa, swimming g pool etc.

roof top bar was amazing and very reasonably priced

the sky bar open and no ability to access the sky bar from your floor and having to get the lift to the

was delish, buffet style breakfast had very good selection , as a gym rat plenty of healthy options to choose from which surprised me, room was very

returned from the concert to find the bar closed

modern hotel with amazing walking distance to ova hydro and ssc late check out and lovely

my partner was up and down all night being unable to sleep, i ended up having to ask for late check out as i was absolutely exhausted from having no sleep either as i didn't want to sleep

staff very welcoming and took time to locate marriott rewards which enabled us to get an early check in

large room -good price -near the hydro an secc -comfortable bed -clean -friendly staff -early check in for no extra price -nice restaurant located near

i used the little gym and was really nice and well kept

reception, bar & housekeeping staff all friendly and helpful 5*

they allowed us early checking and lonela made sure, the room was ready for us for early check in

if i was being picky i would say coffee, hot chocolate in bar could have been hotter!

location and convenience of hotel having ev charging stations

getting breakfast was a bit chaotic at busy times, but the breakfast itself was delicious.

loved the bar and the clean rooms, great value!

early check in and also early into breakfast as well

close to the hydro, clean rooms, friendly staff, bar open till 2am.

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

location, fun atmosphere and late check out

nice diner and breakfast staff are all very

children was great from start to finish the staff are very welcoming and helpful and the scottish breakfast is one of the best can't wait to book

the breakfast was brilliant with plenty of selections for serials and the cooked breakast was more than

dinner and breakfast great

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

we did get an early check in at 3pm

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

a few of my special requests

was so comfy, pool was the ideal temp, staff were extremely friendly, there was no noise even tho there was a

was very big breakfast was fab staff were friendly and efficient room temperature was good

would have been fine to walk if kids weren’t so young but otherwise everything was

the young man in the bar on saturday was also very chatty and

gym, pool, spa. great bar in lobby.

enjoyed our breakfast, the swimming pool and the staff were extra friendly especially to the kids

kids loved it

are in the bar in the evening which was good value for money

we could use the pool and keep our bags in a room while we explored throughout the day

courteous staff who went out of their way to help with an early check in

m and also very weak or no wifi coverage in my room as i have been given the corner most room on the top floor

found the private gym room there

the staff were always friendly and allowed an early check in

the room was nice, the bed was very comfortable. having a gym was a surprise, great addition.

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room which the rumbling kept us up the whole night and windows didn't open one tiny

no kids options on the dining menu

super clean, amazing pool and sauna and gym. staff so friendly. great breakfast deal!!

stay, close to everything you need , very clean room and friendly staff, used the gym ,swimming and sauna , spa treatmwnts available reasonably priced would stay again in the future

restaurant is first class room service is absolutely excellent the best dish on the menu is the chicken supreme prices are

big comfy bed, good tv, wifi, great shower, a great hotel room and the staff were all really nice

balloons and pictures for us arriving so that it remained a surprise x gave us a complimentary late check out too

we had a beautiful meal & room service for breakfast

far as room service goes)

welcoming the hand written note from rosie was a really nice touch mini bar had good selection room service came fast and was the best steak id ever had in my life the big mirror at the desk was

very nice staff , didn t have a meal but bar lovely , room lovely

arrived at the hotel early and were given early check in which was great

room service was fantastic and all the staff

nice hotel for a night away with out the kids

really welcoming with the kids and the dog. team were fab, food was good and rooms nice

only did breakfast on one day, room service, worked perfectly

the spa was a particular highlight

the staff of the hotel from the front desk to concierge to room service staff were very nice and

sent my dress

from early check in, umbrellas, taxi, drinks

breakfast brilliant as always

they were very accommodating with an early check in

i was charge for early check in double to what the person in front of me was charge.

we didn t use the spa facilities so can t comment on that

stay has been during the lockdown, the hotel was clean, the room service for food and drink was very welcome and meant after a long day at work i didn't have

clean sitting on the patio outside in the sunshine using the swimming pool and the gym plenty of parking available within walking distance of other pubs/restaurants all staff very helpful and

the spa wonderful; lots of free parking; not far from loch lomond; the restaurant food nicely presented

breakfast was great and the conservatory area and bar area

room, very clean sitting on the patio outside in the sunshine using the swimming pool and the gym plenty of parking available within walking distance of other pubs/restaurants all staff very

spa was better than expected photos didn t do it justice

con is that you could here people in the bar nearby in the middle of the night or people walking

wifi was quite poor. no minibar for cold drinks etc.

i found a hairdryer an iron even an xl large tower, a coffee machine whith all the extras mini bar very carefully organized and the bed was so comfortable

modern and spacious, bed exceptionally comfy. bar was very nice. hotel right in city centre.

very nice allowing early check in

staff helpful and allowed early check in

lady who welcomed us and checked us in with a complimentary malt, the efficient, cheerful bar and breakfast staff and the lady who cleaned the rooms for whom nothing was too much trouble

great location, staff and breakfast

the friendly relaxed atmosphere of hotel and bar area

cosy bar restaurant and attached to the piping centre