breakfast freshly cooked

next town, all staff friendly breakfast plentiful and food in restaurant excellent, has s small bar on the corner of

cleaning staff, bar staff, restaurant staff, reception staff etc was impeccable

nice bar downstairs

comfortable room and restaurant and bar were lovely

there are lots of parking spaces in front of the hotel including disabled bays and a ramped entrance if required

room was very noisy, adjoined to the laundry room!!

wifi kept dropping out

shame the garden access to the beach was unavailable. very poor wifi.

if there was an indoor pool it would be perfect !

went a swim in the pool , spa was lovely

limited kids menu.

bath tub with tv . room service with a cute receptionist. the sea food linguine was delicious .

fabulous and helpful staff at reception, serving and room service

clean& good room service

location,menu,room service,room and staff and customer service excellent.

parking was easy and plenty of spaces available

communication with hotel was great as we needed an early check in and upon arrival and checking in was seamless

only thing i could say that we were in an executive room and you have your own parking

the view, the room size, the bathroom. comfortable bed. plenty of parking.

would highly recommend very friendly staff met all our requirements including late night room service we will definitely be using again for future business

beautiful hotel , staff were great with kids

in the room that we were ment to have a phone if we needed help from reception or if we wanted room service but we didn't have a phone and our room was right at the end of the building so it

good evening meal and breakfast and room was a good size and comfortable and wifi worked

bottle of wine with dinner last night all was ok in the end we ended up staying extra night as kids and us were having great time x food was amazing as ever compliments to the chef x thsnk you

view ud83cudf0c first night we had a meal in the restaurant and it was exceptional and so was breakfast the following 2 mornings

room service charge and charge for using the gym/spa for hotel guests

lovely grounds to walk in, and plenty of parking available

everything! staff, room, breakfast, professional staff and oh so very kind.

wifi was awful

the location, bar and restaurant no complaints

the hot breakfast was great and the lodges were spotless

beautiful restaurant bar area

as well as stylish décor, a very well equipped kitchen and a very comfortable bed, we ate dinner in the clubhouse which was a beautiful space, and

in the restaurant and also enjoyed the breakfast that is incldued as well as making use of the gym and sauna facilities

room, excellent staff, lovely bar area and top evening meal menu

was excellent, freshly cooked and washed down with a good cup of tea, and of course the bar was the

friendly staff, very good breakfast. bar is also good.

place to stay just some of the punters abusive to staff 1 bar staff walked out ( just getting trained

let me have a late check out which was really nice of them

fantastic location. beach view. brilliant for any golf enthusiast.

we ate together in the bar and the meals were fantastic

ie king size quilt on double bed dog friendly but would be better if meals weren’t served in bar area, especially when football on big

the breakfast and location was lovely and staff were very nice.

so lovely and the location was great - not far from city centre and perfect for those going on golf trips

breakfast was served promptly and exactly what we pre-ordered

stayed in one of the small cottages with our 3 kids, it was ideal

breakfast was nice, early check in and staff were attentive.

superb breakfast

good food, comfortable accommodation and brilliant location for royal troon golf course

is amazing overlooking an iconic golf course

hard to give a negative but the avocado at breakfast was disappointing

lots of parking, very helpful and friendly staff.

quality and selection at breakfast were, as you would now expect, five star

service was great and the room service meal, balmoral chicken, was terrific and reasonably priced

very expensive for just bed breakfast

stunning hotel staff were excellent very helpful the location was amazing and the breakfast was one of the best i have

cannot fault this lovely hotel,beautiful decor,immaculately clean and very nice staff,oh and the breakfast was lovely too

the staff were very welcoming and helpful the breakfast was very good plenty to eat

breakfast was amazing

the food was fantastic (breakfast and dinner) and the team catered brilliantly for me as a vegan too

slow delivery of bar orders. however complaint was made and dealt with to complete satisfaction

no bar as such, just a residents type lounge albeit very tasteful and comfortable.

gorgeous hotel, food breakfast and dinner excellent, staff charming/

gorgeous and the setting is magical huge bedroom with a lovely view and a little bunny having his breakfast outside the

breakfast wholesome and very good choices

breakfast could have been hotter. evening meal (vegetarian) best i've had for a long time.

highly recommend booking for an evening meal, thoroughly delicious as was the cooked breakfast

to go, there was no indication that there was reception for check in and that you check in at the bar restaurant which was busy with diners

were friendly and helpful and we were grateful to the host for getting up early to ensure we had breakfast before catching an early ferry to the mainland

the charges for room service

breakfast included would have been nice. a gym would have been great

wifi a bit hit and miss in rooms fine in public areas

gym would have been nice, a pool even better but not many hotels have those

felt the quality of wifi was poor and needs to be improved

accomodation was super comfortable, bar staff were great, food was fine.

the only thing was the bar and restaurant were closed but managed to order takeaway food in

good location nearby for golf and glasgow

the night porter assisted with getting some soft drinks from the bar after hours when the vending machine would not work

receptionist who booked the accommodation rang they said there were issues with housekeeping and laundry and we would be refunded

clean and modern, great bar and food.....amazing staff

lovely hotel with nice bar area and very friendly staff

did not have breakfast due to this, but the restaurant looked very nice

enough staff on for breakfast

the room was great and breakfast got delivered .

room service didn t provide appropriate cutlery or condiments

just loved having the spa and pool, and the countryside was such a bonus

plenty of parking and a convenient location. restaurant very good and great service

a beautiful hotel lovely location only 1 little problem was there was not a lot of stock in the bar due to being a sunday night we stayed i think but still a nice place staff were helpful and

id for separate spa day) -good parking on

reception staff

ok not keen on buffet breakfast also wifi poor tv kept freezing and poor water pressure - when i mentioned these things at reception on

room, big comfy bed, staff lovely, food amazing and great prices, breakfast delicious, no negatives and will be

stay and was 110% better than we thought it would be lovely hotel rooms very spacious bar area lovely check-in and out without any hassle whatsoever would recommend right off motor way

returned calls prior to visit to support with arranging taxis to wedding and arranging early check in

this didn’t have any effect on us but one doggy did attack another dog and would hate my kids to have seen

if u have kids, close to the park

location travelling with a 2 & 4 year old on the beach front & close to the kids play park breakfast was delicious & staff were very

the breakfast was quite poor, didnt think it was fresh and the quality not good for a gang of golfers needing to feed up before setting off

laundry in corridors from cleaning rooms

good breakfast, isolated village location. friendly staff especially lisa

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

great staff. lovely bar and restaurant. very nice room.

rooms were expensive for what they were, possibly due to the fact that we stayed during the open golf

the breakfast was the best i had throughout my

all the staff was just fanstatic especially a miss natasha fantani and the bar tender that was on that night running it himself made the most amazing mock tail that i have

room service was on point and staff were lovely

clean and comfortable, food was good , we had breakfast and meals in lounge which were well presented and

although this didn't affect our stay, i felt a little on edge, telling the kids off for the slightest things

nice room, smart tv, good breakfast, excellent wifi.

staff centrally located excellent breakfast overall enjoyed our stay would definitely recommend the

and couldn't get my money back for 5 days their saying that left me no money to spend with my kids the next day so i had to borrow money to try cover what that ladies charge me i told her

was bad- my enquiry about early check in was only replied to 2 days later amd after i had checked out

no swimming pool only gym, but picture shows pool

gym was a bit dated and the restaurant was too expensive for my budget work give me

the free additional service for the spa entry was a great addition, especially after a day hiking

free wifi, friendly staff, easy parking, coffee in the room

gym is small, but quiet, clean, and nice

10 minute walk to town centre, can't fault the fairfield house hotel, oops also swimming and gym, thank you

we had a lot of laundry piled up outside our room for a lot of our stay.

could hear the live music from neighbouring bar and the bottle bins getting filled once pub closed

wedding nearby, and the staff, especially kirsty, were extremely helpful and accommodating to our early check in

car parking free also good , the staff very helpful no problem when we requested a late check out all in all enjoyable stay and would recommend

lady on reception was 10/10 and went out of her way to accommodate us with an early check in

) everyone was very friendly and we ate in the bar both nights

nice garden & play area for kids in the back of hotel

wifi was very poor, less than 1mb

was great as we could bring our furry kids too ud83dude0a

jordan in the bar was very professional and interesting with regards to the local area

lots of parking near beach, park and town

any issues that arise are reported via a phone call ( hopefully ) issues with air conditioning spa bath not working leaking wash hand basin after a shower the tiles on the walls and floor are

gorgeous room loved the spa style bath location

the peaceful cosy environment , spa bath . massive bed …☺️

for early check in and i got it no problem i couldn’t have been more grateful for the help thank

hotel, fantastic customer service and was given early check in which was greatly appreciated, the suite is lovely i stayed there 2 nights then

we had a some great drinks in the bar and a wonderful meal in the restaurant

breakfast in morning was exceptional and kept me going all day

staff were welcoming and helpful and both dinner and breakfast were delicious

there was also a cosy bar with a good selection of beers on tap and large seating area outside, ideal for nice weather

we sat and had a drink in the bar and enjoyed our conversations with the bartender as well

property is lovely however we paid a small fortune for the room with the bath that had the spa in it and it was frozen

food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and could not be more helpful

room ready for us arriving but the hotel upgraded our room and gave us complimentary drink at the bar while we wait for the problem to be resolved

the decor in the bar area and breakfast/dining room was extremely relaxing

breakfast warm welcoming friendly staff reception area, bar and restaurant beautifully

wifi signal not so good in the room

grounds, hotel room stunning, breakfast was lovely

features staff- welcoming from the reception team, bar and restaurant staff and cleaning team

very helpful front desk staff and lovely room service meal from the restaurant

good food good parking lovely staff

great breakfast

free parking

parking, excellent breakfast and really enjoyable evening meal

comfy spacious room, good shower, good wifi signal, evening meal was good too.

breakfast was very good. staff very friendly and helpful

20 at night as there was family with kids on both sides maybe not so good for couples on a nite

hotel was in good location excellent food and staff brilliant. swimming pool was great

rooms and bathrooms fantastic. bed 1st class very good gym and leisure facilities

beds were extra comfy, rooms were very spacious, staff were friendly and the breakfast room service was amazing

plenty of free parking

i'd paid for breakfast this morning and very impressed with the quality of food and selection on offer

kids had an uncomfortable sleep on a hard as rock sofa bed

always a good breakfast and comfortable room. very close to the airport.

2 bedrooms. one for adults and the other for kids. plus there was 2 toilets

a bit chilly sitting in the bar area as the smokers were in and out all the time

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

service at bar was very slow, one pedantic dude serving a busy place

clean and comfortable with breakfast included

location and friendly staff. also the buffet breakfast was excellent!

the hotel had beautiful gardens to sit in , whilst having a refreshing drink from the bar and enjoying the view

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

having more of a selection at the bar for drinks

food was amazing. fantastic bar . views were just incredible. room was perfect bed so comfy

bar and restaurant for dinner

meal we had in bar was lovely service was good and reasonably priced

close to ferry. early check in.

george at reception was amazing. the bar staff were good and the indian food was fabulous.

their scotch whisky selection in the bar beds improving ud83dude01.

bar well equipped

the room, late check out & the breakfast also the staff were very friendly

had parking, is next to a fabulous park

food for room service was particularly good, room was lovely and decor tasteful

breakfast room service again excellent

parking onsite in a beautiful location. great food and service here! everything was perfect

the breakfast was simply amazing

down by very poor wifi

on point and always attentive if you wanted to order more drinks , the room was outstanding , the breakfast was a full scottish and i mean full it was huge , set you up for the day , all the staff

wifi signal was not as strong as i would have liked

food was also excellent at both breakfast and dinner

staff were amazing breakfast the best great safe location

breakfast was great

the food at breakfast was amazing and in generous quantities

breakfast and bar was lovely

parking onsite

its kindly havefun after lickdown,we are happy specialy my kids theyare so happy n fun

lots of facilities in spa currently inoperable

nice place friendly staff good food and free parking

breakfast is lovely

free parking and easily accessible from main road networks

lovely location, the pool and gym. food excellent.

if we're nitpicking, it was long walk to to the swimming pool

it was a mother’s day present from my kids and i had the most relaxing day with my daughter

the breakfast is top quality

service they not clean very well my room i cansel the last night on room my kids and they didn’t return my money and they tell me will return never i will came back and i

perfect near the station easy parking, helpful friendly staff room lovely comfortable breakfast excellent evening meal curry was delicious but the

friendly staff, room great value for money & food/ bar was excellent

great service as ordered room service in the evening and breakfast to our room in the morning and both arrived in good

wifi is very poor

could be gluten free breakfast foods my friend could only have gluten free bread and poached

room service also available which incurred no extra charges

good choice on menu. easy to get to and ample parking. great character.

large room with great parking and plenty of hot water

selected this castle hotel because the kids really wanted to stay in a castle

the quality of the wifi needs work

you could choose to have breakfast or not

free food for kids good facilities and value for the money

the highlight was definitely the spa it was clean, relaxing, and very well-maintained

gym and spa

breakfast was great, and kids loved having access to the pool

friendly staff, nice pool and gym. friendly staff kids menu.

the bar area is great, with a vast selection of food and drink options, and the buffet breakfast was

location to the hydro, bar staff and swimming life guards were great with the kids.

facilities at the pool were great,and all staff

beds really comfy, amazing gym, lovely bar, great staff

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

loved the wide choice on offer for breakfast and everything was very tasty.

bar was beautiful and room perfect

the hotel was lovely and breakfast was amazing.

the cooked breakfast was delicious and there were other options too

also food excellent with a varied choice for kids and

facilities, great wee swimming pool for kids, awesome breakfast, comfy beds, good hospitality lounge, great location

gym manager was extra attentive and very helpful

has everything you need in one place, convenient parking and access to pool and gym is a great addition for guests

breakfast was busy, attended to quickly and seated in

breakfast was great and the hotel location for the show we went to was perfect.

breakfast arrangements

shower ran hot then cold. room next to laundry so smell in hall was not great.

early check in available, friendly staff, great rooms and clean. would definitely come again!

i had requested an early check in if possible as we had lunch booked for my husbands 40th birthday and the team were

be a bit picky but the carpets in the rooms are weird, almost feel more like rubber gym mats than carpet

rooftop bar has some great views

lovely big room and a great breakfast! right beside the hydro so ideal for concerts

roof top bar was amazing and very reasonably priced

there is not any gym, spa, swimming g pool etc.

close to the hydro, clean rooms, friendly staff, bar open till 2am.

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

we had hot food from the snack menu which didn't look too promising but the barbecue chicken, mozzarella sticks & dirty wedges were all really delicious

clean and comfortable - great selection of breakfast options-hot and cold snacks available at bar after concerts- lovely open plan area - dog friendly as well - second time at this hotel with

fruits lonely, kids liked waffles

family room is a combo disabled room, not a good combo with kids as alarm strings everywhere

was embarrassing for all involved, however staff added complimentary breakfast for myself and kids

the breakfast is really good too if you opt for it, which we did for one day

early check in friendly staff great room great location for ovo hydro parking next door for £12

a bar within the hotel

kids loved it, my husband & i would have preferred a bigger comfier double, but we were very happy

it was perfect for our family, we used the family room and kids were very happy

didn t like that the bar and restaurant were closed on the days we stayed we were only notified a few days before our

great location in glasgow. very comfortable room for two adults and three kids!

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the price was more than fair

lack of supplies in room. no glasses or bar of soap.

unfortunately the bar was closed

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the street until late at night - this was a bummer

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

the tattle scones on the breakfast bar were very very tough.

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles lying about

comfy bed cheap breakfast kids ate free

channels close to hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

early check in and 12pm check out

the wifi was really bad

stayed here with my two little kids for a wander around kelvingrove, botanic gardens and the transport museum

left at 08:00 the next day to get home for kids football match

which i thought it was going to be put on my card also heating was on always very cosy rooms and wifi was

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside the room

the bar was exceptionally cozy with loads of drinks and food to choose from

the staff were amazing and checking in late at night was absolutely no hassle, we were also kindly given a free late check out

all the staff we met at reception, in the bar and restaurant were courteous and helpful

excellent bar and restaurant

place, great bed, great bathroom, very nice food and room service

wifi worked fine

spa was realy great value but pool and whirl pool freezen

our expectations and were all so friendly and helpful (extra shoutout to alistair and the bar team (+) very comfortable bar area with great food, not too expensive (+) the bar is reasonably priced and all in all its a great value for money hotel with really pleasant (+)thank u to ashley and livy on reception also thank you to gemma on the bar the facilities staff and restaurant staff (+) the rooms were large, the place felt homely, the bar was reasonably priced and the leisure facilities were free

with first class room service what's the best i've ever had even in five star hotels also although the menu in the

family rooms spacious and very comfortable with wifi

the indoor pool. despite having to leave the main hotel building for access

i travelled with young kids and this hotel was a good choice for our family

for small kids it hard to get to the pool

room service very pricey for what we ordered.

i liked everything so i did me and my partner and the kids as they didn't want us the leave

room was clean and the receptionist was very friendly and helpful and even gave an early check in

nice bar area

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

the staff in the bar especially thomas and his boss they made us laugh all night

the staff allowed us early check in and late check out