effective wifi in bedroom & public areas

clean spacious rooms with excellent dinning facilities or room service

parking was really easy

service, facilities, room, food, grounds, parking and public areas karen, who served breakfast was jolly and knowledgeable about the local

breakfast was delicious and all staff were polite and friendly, especially the two ladies serving

great bar menu and again staff offered great service

staff are very friendly and very attentive , a lovely public bar and very friendly locals

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

the bar prices

bar area, food was reasonably priced & very nice

staff greating you as you arrived to the hotel and not to mention the swimming pool for the kids

staff were lovely, place was very clean and the spa n gym was amazing

spa facilities and gym equipment amazing

although we didn't use the leisure facilities, the liesure suit and pool looked superb

close to family and shopping, easy parking

the lounge and breakfast and bar area were lovely

the staff was really nice and very helpful, good breakfast

they have a bar that specializes in whiskey’s

the wedding venue we were attending the staff were very friendly and there was a good choice for breakfast

staff, room, food, in house bar everything

breakfast was excellent very attentive staff

good breakfast, isolated village location. friendly staff especially lisa

the bar reception warm friendly the manager james made us feel any future visits could be made for up

children was great from start to finish the staff are very welcoming and helpful and the scottish breakfast is one of the best can't wait to book

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

staff were friendly, bar was good, breakfast was very good. parking on site.

there was no note of a wifi password anywhere in the hotel or my room and my phone did not register a

to order room service but either the phone didn t work or there was no answer

lovely hotel. great bar and restaurant and the staff are a credit to the place

superb full scottish breakfast

it has restaurant and bar with outdoor seating too

the room, the dining area, breakfast, the terrace - it was like being on a mini holiday

lots of parking and nothing was too much trouble for the staff

on point and always attentive if you wanted to order more drinks , the room was outstanding , the breakfast was a full scottish and i mean full it was huge , set you up for the day , all the staff

no room service available through the week

comfy beds and close enough to the airport to walk to at 4:30 in the morning with kids

hotel was great only thing i would say is gym was very basic with weights missing

cold in room heating was not working partner and 2 kids

we were tired, kids were knackered exactly why i had sorted it pre arrival so i accepted it and stayed

comfortable bed, great shower, mini fridge, excellent tv, safe, great restaurant and a gym

off the day before) they allowed us to put the toddlers food in the fridge and understood that kids can be a bit fussy

so we arrived and the air conditioning leaked all over the kids bed

to do with the hotel but other guests making loud noises in the early hours, kids shouting

clean and comfortable with breakfast included

service at bar was very slow, one pedantic dude serving a busy place

breakfast excellent. room service very good. bar staff very friendly

pool was cold .

the bar area was nice for a quick bite and the staff was

spa & steam room

sauna, pool and gym access was lovely

good location, good parking, lovely decor, good food and friendly staff

wifi very inconsistent, known problem

grounds, hotel room stunning, breakfast was lovely

excellent wifi signal in room and throughout hotel,which is something you do not always get at some hotels

could have done without the plant pot in the disabled parking bay.

staff were welcoming and helpful with an early check in

loved the cooked breakfast ud83dude0b and the room was great

bar and restaurant on site

didn't have breakfast as we had an early flight

location, perfect for very early check in at airport

the quality of the wifi needs work

both the bar and restaurant were comfortable and a great place to sit back and relax

we ordered room service and the food was delicious

lovely building, great big room, speedy wifi.

the beauty great parking excellent food friendly staff amazing room

the kelvin suite is perfect for a get away , with comfy bed and enjoyable spa bath

regards to the breakfast, i slept well past those hours but i must say the evening meal i had for room service was perfect in every way

food was excellent,so much so we opted to dine in both evenings lovely spa bath and very helpful polite staff

perfect near the station easy parking, helpful friendly staff room lovely comfortable breakfast excellent evening meal curry was delicious but the

was in quiet area, and looked to be near shops and a train station and plenty parking on site had standard room which was very clean and comfortable buffet breakfast was good

had to buy an extra room for kids

was no room service

my partner was looking for one of the kids dummys and

the guy behind the bar was excellent, professional

beds were very uncomfortable and the noise was terrible kids running up and down the corridor all night

modern, extremely clean , loved the spa n money saving offers great location already recommended to friends will definitely be

our kids loved the swimming pool&star bucks also

staff were lovely, food was great, pool was great, rooms were perfect, location to hydro was convenient oh and they had a starbucks

were superb, sorting seating out in lobby for late drink (gareth) which was just very kind but breakfast thai morning was disappointing

lovely pool with floats for kids to play with and nice steam room and sauna

& friendly staff from reception to bar to cleaning

the staff were amazing. high standard of breakfast and rooms.

lovely modern room and very kind staff. the bar was cosy for us too.

nice and quiet lovely breakfast excellent

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

we went with friends and were accommodated next to each other, which made it even better for the kids to run about

the pool area is stunning! relaxing stay, would highly recommend

are great, gym is good with plenty equipment, restaurant has plenty choice and was very tasty

spa and fitness facilities, very clean, friendly and attentive staff, very nice food, enjoyed the

the hotel was excellent very updated and clean and brilliant for kids

for an exam and they were very accommodating with early check in and late check out

staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but will next stay ,wish we had stayed longer but will return the atmosphere was just so

enjoyed a swim in the pool in the morning

early check in and quite room, both accommodated which made a real difference to our

nikos on reception was so lovely and christopher at the bar was great

very nice hotel, room service was good aswell and food very hot on arrival

hotel also has parking

excellent parking

bar and restaurant are high standard - quality of food, prices and service

all the staff i dealt with from reception to bar were great

breakfast is

breakfast arrangements

early check in and free guest laundry albeit dryer needs an upgrade

i had requested an early check in if possible as we had lunch booked for my husbands 40th birthday and the team were

comfy room.great location.convenient for concert.lovely staff.well done.good breakfast.

beautiful clean hotel with beautiful breakfast.

room was modern and very clean and comfortable shower was great and last but not least the sky bar was a nice touch to sit and enjoy a drink and watch the world go

sky bar had issue with my booking (glitch on their side) however accommodated me with ease, empathy and

breakfast was amazing

was delish, buffet style breakfast had very good selection , as a gym rat plenty of healthy options to choose from which surprised me, room was very

great to have a gym, pool table, table football and a photo booth too

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

early check in

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

early check in and also early into breakfast as well

for early check in as room was available

gym was too small

a well equipped compact gym

i also love that it has a few facilities like the gym

early check in friendly staff great room great location for ovo hydro parking next door for £12

it was perfect for our family, we used the family room and kids were very happy

it was perfect for our family, we used the family room and kids were very happy

i have 2 kids with me, that means you have a little groceries with you

it was excellent value for money and included breakfast and free wifi in the price

restaurant and bar was very quiet

quite noisy from the bar across the street and a lot of traffic

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

unfortunately the bar was closed

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the price was more than fair

location is great close to bar and gardens

new executive bedrooms good wifi free parking

from 8 am adults and kids running up and down corridor shouting and banging on doors either side of my room

car park, strong wifi, clean room and bathroom, comfyish bed, great staff on front desk, a lift to all floors, tv

wifi was pretty poor as did not connect very often however the staff, cleanliness and breakfast was

there was no gate at the top of the steps and a group of kids walked down and smashed glass directly outside our window

very clean and very cheap very nice swimming/gym facilities

the hotel was clean, very pleasant to be in and had an excellent pool facility

lovely room, great spa facilities

lovely warm room, great breakfast, best hotel gym i've ever seen with pool, sauna and steam room

loved the pool and room size and fomfort edcellent for kids iim looking to book again hopefully next

wide ranging choice and everything was well cooked room service was excellent and we never waited too long for anything friendly staff where anything

the indoor pool. despite having to leave the main hotel building for access

no free wifi in room

kids in the bar late at night

room was spacious clean pool and thermal spa was good communal species where excellent

room, facilities,shower,tv comfy bed, location to the king s theatre, early check in

the spa facilities were great as well

staff special mention to darren at the bar and restaurant and with his team

we had a swim in the pool

we got in early check in and a late check out

we did get an early check in at 3pm

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

receptionist and helped with early check in

the bar closed early

would have been great if the hotel have coin / self operated laundry as the next available self operated laundromat is a distance away

liked late check out too

staff in breakfast were fantastic

fault a thing apart from booked in for a late check out at 2pm and obviously was a mix up and called our room at 12 and awaked us

we stayed in the junior suite we are a family of four with two kids so the room size was perfect

in february but the small price to upgrade to an executive room was very much worth it for an early check in, late check out, access to the executive lounge etc

great location, fab gym, lovely comfortable rooms

also the gym is well-equipped and the view is nice from there

got a river view room on request, also early check in and late check out

the communal areas and the room were beautifully decorated and immaculately clean and very comfortable

large room comfy bed, lots of hot water, free safe, late check out, good location and parking

nice bar and restaurant

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

lovely food and great selection on kids menu which is most unusual

it would be lovely to see more choice for vegetarians on the bar menu.

room service was very quick and served hot too

we ordered room service and the food was fantastic

food in restaurant amazing, breakfast great choice and tasty with added bonus of having room service-much appreciated after a late night

sadly i didn't get anytime to visit the pool or gym or get breakfast so can't comment on these; but will definitely try again for a future

we had a lovely breakfast in the morning

i was unable to order room service without having to go to the bar/reception first, which defeats the purpose of room

the bar was a lovely feature!

early check in was fantastic paid extra however happy to fo that as ut meant we could freshen up

the hotel was in a very good location with comfortable sized rooms with late night room service and a bar located on the ground floor

staff didn't exactly speak to eachother there wasn't great communication asked for early check in got one room ready , they took the money off the other room however when i asked for

minimal gym facilities but there are complimentary gym options nearby.

in late ant room service for food telephone responder grumpy bacon roll was a bacon sandwich- not much bacon

we also ordered room service from the restaurant

gym is lacking in equipment but ok

restaurant, etc) due to how busy we were with wedding, but everything we did experience

was loud poor nights sleep for me and my 11 year old wouldn’t recommend room 151 when you have kids

nice hotel for a night away with out the kids

we got an early check in

easy access to the room

the girl who served us in the bar and brought our room service up was so lovely and chatty

most staff were helpful, early check

early check in was very useful and accomadated well.

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent they have used for towels and beds, quite a sickly smell

bar staff very good and chatty

ur loss) i only had 1 glass of wine and a small glass of

the buffet breakfast was exceptional and the bar and lounge area is spacious and comfortable

early check in was facilitated

also used the gym, sauna and steam room on the roof which is brilliant,

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge (*) we also used the laundry service which was so so easy and efficient (-)laundry was the only problem (-)body towels had a weird smell, something wrong was with the laundry (*)location, within walking distance to charing cross station, several restaurants, 24hr public laundry service (-)no laundry facilities close by. (-) outlook on to back of buildings with laundry(

bed was so comfy we paid for a late check out

sadly, there is no 24 hour room service.

very comfortable quiet central location with luxurious rooms and excellent wifi for an international business meeting by zoom

no room service

wifi not secure

breakfast great so many choices

beautiful building, friendliest staff, great wee bar and super menu

room service excellent

the room was a small one which was perfectly comfortable for one evening's stay, and the free wifi was easy to use and reliable

wifi is terrible

very fast laundry service

expected a larger gym area, but it was perfectly serviceable.

lovely suite, great decor, art, cleaning crew, room service was wonderful

just a brilliant hotel .. outstanding room, bar and dining experience.

spa was absolutely incredible

late check out at 11am also meant a leisurely pack after breakfast

staff were brilliant, so helpful. great breakfast comfortable beds

gave us a late check out to 12 at no extra charge

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

peaful lication with nice restaurants and tge botanic park for kids

arrived a couple of hours early expecting to drop off our bags and come back to check in later but we were given early check

breakfast,which was included, was always fresh and plentiful and the bar staff in the evening were great

and happy to serve i was also late for breakfast bit the maid went into back of kitchen to get my kids some bacon rolls and corn flakes to there pleasure we really enjoyed our

excellent location, comfy beds, great breakfast

they also gave me a late check out so an excellent stay

wifi was quite poor. no minibar for cold drinks etc.

dated furniture, water scalded me, delayed checking out due to computer issues, couldn't phone room service but had to order in

very nice allowing early check in

i found a hairdryer an iron even an xl large tower, a coffee machine whith all the extras mini bar very carefully organized and the bed was so comfortable

water pressure was not good at all. wifi was weak in the room

spa and gym were excellent, the staff were very friendly and helpful

arrival male receptionist was rude re enquiry about early check in

amazingly large room, excellent spa/gym

they have facilities such as gym & 24hr bar, but we didn't use

lovely, inviting bar area

liked- the room, the food, the pool, the lifts, the gym, the proximity to shops/theatre/restaurants, the beds

room had everything we needed & room service was good

wifi connection excellent. large room and very comfortable. high standards hotel. good location

i know it can get very busy but reception and room service need to take calls more often as we had to go down to reception to ask everything on

that when we got up to our room there were dirty plates and glasses from the previous occupants room service

room service was very good

great location, really comfortable bed, fantastic mini bar and friendly staff

although we arrived 3 hours prior to check in time, tony was able to accomadate us and gave us an early check in

bed was comfy, large room, complimentary mini bar and felt very luxurious

ich we got sorted) absolutely nothing it was an amazing

our room did have a drainage problem which was a little unpleasant, and room service said 24/7 but when we tried to order late on it said it wasn t taking orders, but

the location was perfect and the bar was open 24 hours

location and early check in option

centrally located, nice clean room, very friendly staff, all sorts of services like breakfast and room service

called in at 12pm to drop off a bag before check in, very friendly were offered early check in but declined

we got told on the night to come to bar area and collect a flask with hot water and couple cups

food and bar both met our needs late evening after nights at sporting events

everything - great room, wonderful staff and 24/7 bar and food facilities

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

the gym was one of the best i've used in any hotel, and the location was convenient for exploring

the complimentary laundry service was a brilliant surprise

i loved the free facilities such as the gym + laundry room.

it was like a hostel for kids

we got an early check in which was greatly appreciated

excellent buffet and breakfast

gary was amazing in the breakfast area, setting us all up for the day with his funny and happy attitude

good location. plenty parking

free wifi and free view tv on wall

my tv didn t work wifi was weak

the friendly staff. conservatory bar & breakfast room over looking st george's square.

the hotel advertises a laundry service which was, in reality not available

everthing needed in room also very clean bathroom big and spacious with everthing you need good breakfast choice great service comfy

comfy beds, excellent location and lovely building, good breakfast

staff at bar were exceptional, as on previous occasions very helpful