the inside of the kettle in room looked like it had seen better days, no bar open being refurbished

very little in the way of facilities ie no bar or restaraunt

it was unfortunate not to have use of the bar and dining areas while they await a refurb.

hotel being refurbished which we were not aware of , no bar or food available.

would have been nice for the bar to be open, but it has no effect on the stay we had.

the location is fantastic, breakfast good , the bar and service fantstic

but must admit i didn t understand why receptionist told me bar closes at one am and it closed at 11 and was very busy

excellent facilities, great bar and restaurant. good food. fantastic location. lovely staff

the bar and restaurant downstairs are also very good with them being all good for us to take the

lovely little bar area - the decor of both inside the lobby/restaurant area and outside garden area was beautiful

other staff were quite blunt especially other concierge and bar staff but dean was your reprieve and saviour for my scores

lovely bar with great service

lovely big rooms. very clean, as if new. loved the downstairs bar and staff all very friendly.

very central directly opposite the castle and close to all the shops and bars

mini bar was empty

we drank in the bar which is very comfortable, special mention to the young barman who was a very courteous young

the reception and bar area are both welcoming spaces

the bar air is comfortable and staff are friendly ensuring a lovely place for an evening drink

mins walk to centre of windsor the staff were so helpful and nice the breakfast was amazing the bar staff friendly room was lovely with a bath and shower the bed was really comfortable can't

bar and restaurant staff where equally as good, lounge and restaurant area are lovely and the

as well as bar /restaurant staff the hotel reception was very helpful

bar and restaurant are fabulous overall excellent

dining and bar area very good with great views

on the lovely terrace overlooking the thames to eat outside, one got only get drinks from the bar and take them out

we caught up with friends in the bar that evening and next morning we joined each other for breakfast, both excellent service

bit of noise from the downstairs bar but doesnt go too late and ear plugs provided resolved any need to sleep before 11pm

i ate in the bar downstairs and the food was very nice so all round a very good experience and certainly value

internet in the bar is good

it is a comfortable boutique inn with a nice bar that attracts tourists and locals and is in a quiet location

the bar has low ceilings which amplify the noise levels and my room was just above and the noise went

i haven't gotten to know the staff but the people behind the bar seem nice

(slanted) the breakfast was very nice and the icing on the cake was parking at the hotel will definitely return (*)enthusiasm in the morning having a little whistle to her self every morning lol food was amazing breakfast fantastic will definitely come back thanks for a lovely stay (*) the staff were welcoming and friendly, there s a car park, free wifi and an excellent breakfast was included (+) it was a great price and i would highly recommend that period breakfast was amazing (*) they gave so much information and the next day breakfast was divine (*) great price and great breakfast, slept so well and a balcony (+)room was excellent, the meal we had was delicious, recommend the burgers, and a top breakfast (*) breakfast very good and plenty of (*) breakfast was relaxed and freshly cooked (*) i love the fact that the pub is downstairs for a quick bite or drink as well as breakfast in the morning

we ate out, but there is food on offer, and a bar onsite

off but hotel was clean comfortably ideal location for sight seeing or a party weekend with clubs bar s restaurants all that you need in walking distance

brilliant bar and reception

gave us two free drinks in the bar when we arrived

ready for us before 3 which was great , the hotel is so pretty the room was lovely, and a nice bar that stayed open until last guest went to bed , the breakfast was great freshly cooked to order

friendly helpful staff great breakfast and appreciated free drink voucher in the nice little bar good location a couple of pubs and restaurants nearby and 5/10min walk into

the bar in the main building is stunning, full of character and charm

wasn't the easiest check-in to navigate as the desk is part of the bar in the attached toby carvery

maybe would be good if the bar stayed open beyond 10pm for guests staying.

they wouldn t let me open a bar tab so had to pay every time i went to the bar which was a nuisance

check in is a bit chaotic when the bar is busy

from bar to public toilets dirty and damp, but explanation given as to why from bar staff

location, the bar , the food.

lovely bar staff

the room, the bar the staff the location and the locals were all very welcoming

the welcoming staff, the great bar and pies, spacious and very clean room.

the welcome from the irish guy that was also serving at the pub bar was very friendly and personable

the indian and bar next door location good

tv working, no restaurant or bar open as advertised, bathtub but no stopper to retain water, shower had poor pressure

restaurant, but no bar for just a drink.

wasnt a restaurant and bar as stated

for parking £2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them or other guest in other rooms

personal service at the reception an bar were exceptional

the bar is nice and the staff are helpful

almost 4 for a small bag of crisps, 6 for a bar of caramel chocolate, total rip off

the waitstaff at the bar was so friendly that you would have thought we were regulars there

happy about the bar service charge

drove down into garage where the gate bar was expecting to pull a ticket or push a button there as most garages are

nice outdoor area for a drink at the bar when we arrived awaiting check in

lounge area and bar facility

airy and quite large seating area in which to read etc, or enjoy the bar or a delicious mocha which i had

also we ordered from the bar menu some samosas and spring rolls

could do with been a bit cleaner, mould on the ceiling in the bathroom and fruit fly s in the bar and it s a bit dated but would i stay there again

there was no heating in our room a 3 bar halogen heater was provided but only 1 bar was working this was changed for 1 with 3 bars after

was great for the price, but i was most offended when i went to order 2 beers at the bar and the lady told me that i was very drunk, which was not true at all, it touched and offended

which is what we used to get to emirates stadium, great friendly staff, nice atmosphere in the bar and we had a nice cooked breakfast in the morning, beds were super comfy and the room and

slightly noisy when lots of children were in , in the dining area and bar area

we bought coffee and hot chocolate from the bar and the price was amazing for

sure if other people not staying at the hotel had used the parking that day with there being a bar next to the hotel and it being a weekend, but had to park quite far away when coming back to

drinks in bar reasonable prices for london area

fantastic, making it a great base for a little getaway, loads of local restaurants but also hotel bar and food is great too

easy to find, check in was smooth, nice bar and breakfast. comfy room.

there is a bar below and restaurant on the higher floor where you can get food or where you will get your

the reception and bar staff were friendly and efficient

the food was good with a choice of eating in the main bar downstairs or the restaurant upstairs

downside, shame it didn t have its own bar instead of a little shop to buy your own or the bar in moxy

also loved moxy bar decor and games available ie table tennis, table football, giant jenna and although we didn t

i did request more at the bar but they never came

difficult to carry drinks from the bar and having to manage all the doors.

nice reception/ bar area on top floor

we had a toddler with us and she really wasn't eating anything but magda the lady behind the bar was so helpful even going of menu and getting her her favorite food which helped my other half

location , friendliness , opened the bar on my late arrival .

girls working in bar were very friendly

the bar near reception was relaxed and a decent place to hang out and talk

the staff in the bar in particular, couldnt do enough with food, drinks and entertaining our 3 yr old

we had drinks in the bar (the 1705 bar i think) the staff were polite and couldn t do enough for you (+) the staff in the bar were amazing and dylan on the front desk was really helpful (+) we had drinks in the bar and took some bubbly to the room, the room was fantastic (2009) and exceeded our expectations (+) we loved the decor in the bar too (little olive trees etc) and prices were reasonable (+) fantastic bar and restaurant and the best breakfast ever (+) enjoyed the bar area and the restaurant for breakfast (+) grace was practising her cocktail making skills at the bar which my mother and i enjoyed sampling very much

staff where great we went for the golf which was cancelled due to the death of the queen the hotel was very helpful we asked if we

me and my son loved it here thank yous breakfast excellent ud83dudc4c pool excellent ud83dudc4c parking great would come back

gym, playground & lovely garden

good size room with free parking and good wifi

food was well presented and nicely cooked despite chef being on holiday the lady was managing bar and food herself while another lady did the rooms

friendly staff was expecting more noise from the bar garden to be honest but never heard a thing

food,staff , room and bar restaurant were all lovely

accommodating over the phone on site staff very friendly and helpful lovely food from the bar restaurant an overall 10 out of 10

the lady behind the bar did give me a handfull of coffee sachets etc then some toilet roll when asked

also loved being able to just walk down to the bar and grab a pint of beer

lovely bar & restaurant, great friendly staff

bar was heaving, but the accommodation check in was clearly signed and although the staff were very

cosy bar area to eat and

the bar staff and waiting staff were lovely and friendly

got a cocktail list and would have loved a floater coffee which was also not on the bar list

bar on site

all staff very helpful from reception, bar staff, restaurant staff

easy to check in with very freindly and professional staff and nice bar area

lovely bar area to sit and relax

bar food good quality and value

foyer is a nice place to sit and the bar is inviting with great ambience

friendly bar staff and great breakfast

and the bar didnt have sports channels

the mezzanine bar was closed what a shame.

the hotel had a snack bar sdo i had chips, a snickers bar and a beer for dinner

great bar & restaurant

of staff, especially bar and restaurant staff who virtually waited on us hand and foot :-) whilst being almost directly

i hadn't realised there was a bar and restaurant so we had eaten elsewhere so can't comment on that

i told the bar staff but they were disinterested

prices of drinks at the bar were very high!

negative was the fact you couldn t pay for anything with cash, as i tried to get change at the bar for the arcades & they directed me to a machine you had to use card for & i got shortchanged by

the customer service of staff in the skyline bar was mixed - a young man who did not seem interested in his work and got our food order wrong

evening food in the bar - wasn t great, i ordered a salad and it wasn t fresh, it was limp and you could see the

food in the skyline bar was a bit of a let down

cocktail bar again as good

all staff from the restaurants to the bar and spa were so helpful and just so attentive

we went down to the bar for drinks and the service was amazing, with a good selection of drinks and bar food

i don't think large groups of children should be allowed in the bar area.

was great, staff , food , facilities, bar and spar

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

bar lady was amazing helping us with a video we wanted to film in the bar

my spa treatment was the best treatment i have ever had, and ruby took great care of me

amazing spa and outdoor pool

amazing spa and outdoor pool

bar prices seemed a bit high

ull english ) and the lounge area and bar were good

the bar is nice despite being very small and breakfast was great

bar was shut at 21

mini bar was well stocked if we needed it

there is a lovely bar hidden away which had a nice atmosphere

reception and bar staff were lovely and the suite was just gorgeous

the location and the bar was fantastic. especially john the bar man.

food is excellent both in the bar and restaurant

the catering team went out of their way to provide a lovely meal at the last minute before the bar and restaurant

the only slight criticism i would have would be perhaps more bar staff on, on busy periods, people at the bar were taking up to 15 minutes to get served,

cocktails were also lovely in the bar area

it was ricardos 4th day as new manager and everything was perfect from dining to bar service

expensive bar

lovely clean modern rooms and lovely little bar and restaurant

nice bar and food

breakfast, good food all round, nice bar area

the bar had an open fire which was beautiful, food was great and reasonable priced drinks

my husband loved that they had ales on the bar and i was impressed with the gin selection

the cleaning staff and bar staff were excellent. nothing was to much trouble x

the hotel is beautiful, the bar and lobby look like they have been recently refurbished and they ve done beautiful work

would have been nice if the bar had been open later, we would have like to have had a bit of time in there after our meal

the service is amazing in both the bar area and the restaurant and all the staff are super friendly and helpful

cosy bar with open fire, butler service excellent

inside bar was closed and we sat outside which was cold

the runway bar and restaurant is very good

nice pub, restaurant, snack bar and lounge area to relax before your flight

waiter staff gurpreet in sport bar restaurant, food, bed and prices

great location nice bar and food

also enjoyed the outstanding service from the 2 guys manning the lobby bar who were very accommodating when we ordered a pizza out of service hours

in house italian restaurant was closed at 7pm on the sunday of our visit therefore we had to have bar food

lovely bar and restaurant

we got engaged while at the hotel which was lovely, but we felt like this was a burden for the bar staff, who we must of ordered 3 bottles of champagne from

mphreys)

the bar list was surprisingly restricted; felt more like that of a local golf club than that of a top

we ate in the bar and the food was good

i like the bar area and i like the restaurant. i thought it was lovely.

good choice of restaurant or bar food

restaurant was closed, but the bar meal was delicious, and very well presented

room service person was excellent, friendly and made my request personal and very satisfying

the food was delicious and the bar drinks were excellent

i was worried about the noise from the bar but the room being on the top floor was very quiet

great bar and restaurant/food

hotel restaurant and bar areas all to the highest standard in cleanliness breakfast excellent evening dining excellent

excellent location, staff and outside bar area. room was cosy and clean

a 5 minute walk into staines to the shops and eateries or you can stay at the well stocked bar in the hotel

the breakfast bar had a good selection, also a good selection of cooked food on offer, breakfast was lovely

quiet in the bar a restaurant

it's a shame the bar and restaurant isn't open at lunch but the swan is literally a hop opposite and great food and

service or lack of in bar area

the lovely magda on the bar was so kind to my son, teddy

helpful staff at reception, bar and restaurant

and very kind to both myself and the dog especially the food and beverage manager and and the bar staff during lunch the following

welcoming staff, helpful when booking in, i arrived late and made it to order food at the bar

nice vibe at the bar area and friendly staff

good locations with bar downstairs

that the bar is shut early but that s covid for you

late night music in bar below

stayed there on a weekend and there was a fair bit of noise from the bar area until gone midnight so not the best if you wanted to get to sleep for an early morning

no cutlery, bin and the kettle was really dirty but i went down to the bar and was assisted immediately which i

the food was delicious and the bar and entertainment we experienced on the night was fantastic

luke and harrison that work in the bar and restaurant and phenomenal

the restaurant & bar team were very kind as they made me a special light supper as i wanted just to have some food

restaurant and bar very comfortable with outside seating

a free mini bar and bottled water for the taking on several locations is a great touch

the location, the bar and restaurant, the very friendly and helpful staff and the room had everything you needed plus

the bar closing earlier than midnight

easy location to find. bar and quiet place to relax at entrance. helpful staff

it would be nice if there were more staff behind the bar and i was waiting quite a while before being

location to london heathrow airport, staff was welcoming and really liked having the hotel bar and restaurant on site

the bar closed to early

very pretty lights around the bar & restaurant the children loved it

with help from one of the friendliest bar staff i ve had the pleasure to meet, i chose mussels for starters and steak for the main

bar and restaurant facility

cabins within bar and restaurant setting beside the canal , air con unit in the room which was needed , always a

could do with air con in all rooms didn't take cash at the bar no cider on tap

had a drink in the bar and the lady

erys

really just a bit of cosier lighting in the bar seating area and an update of the sofas would be nice but hey they get a lot of

drink prices in the bar i thought were expensive..

amazing bar / restaurant, great food, amazing staff

inside bar area was lacking, mostly restaurant eating

st importantly) and the rooms are just top notch

the fireplace in the bar is a great place to sit in front of when chilly

i was very impressed by the bar & restaurant facilities at first sight and definitely wasn't disappointed when we had our

close to airport and good restaurant, bar and outstanding breakfast!

the neighboring hotel had a good bar and restaurant

only downside is the restaurant and bar are next door, you have to go outside and to holiday inn

could have been a bit clearer at check-in, that one had to go next door to the holiday inn for a bar and

busy bar area on site and busy pizza kitchen

great on site bar and

restaurant and bar service was great and food tasty

bar area was too noisy resembling a children's playroom at times

a small bar of soap would have been a nice touch with wash cloths needed

how refreshing to walk in, have an easy check-in then relax a few minutes at the bar with a pint to end a rotten day

the indian

hotels), if rooms are available on arrival it would be nice to offer one instead of sat in the bar waiting for a few hours after a 18 hour travel

i also have high accolades for the bar and dining room staff they made sure that i was taken care of while dining, checking numerous

location so easy to get to heathrow beds really comfortable lovely shower bar and restaurant great and reasonable prices upgrade room and you get 2 free drink vouchers and

it combines traditional pub bar rooms, with a larger dining area, but all tastefully fitted out

) noise from bar below

at this wonderful pub/inn, be sure to carve out a few hours to relax on the front patio or bar to get to know the locals

instructions for coffee maker though) food very good

nnot nap in afternoon or opening times if you wanted to ) but quiet once its closed in

of course would recommed the runway bar for the great views of the planes landing and taking off while sipping your favourite

the runway bar was fantastic with views of aircraft taking off and landing

the runway bar on the 14th floor was great too

the rooms are very convenient and the bar upstairs has great views over the runway

proximity to terminal 3. the bar to watch the planes.

great location, spacious and comfortable rooms. great bar and restaurant.

the hotel has its own bar and restaurant areas

great location for airport nice bar and transport provided

restaurant and bar very nice too

closed to the public as there were xmas parties as that was one reason i booked the hotel but the bar did serve food and off of the same menu so it all worked out ok

it has a restaurant on property and a bar which both were excellent

the bar area was pleasant and the restaurant food on offer varied but in both we found the staff to be

lovely food in bar and restaurant, reasonable prices

food in the bar was too expensive for what it was. drinks were expensive too.

prices of food and beverages in the bar are expensive.

the room was clean and the food and bar facilities were good

the guys behind the bar were very friendly

also good sandwiches on the bar

good selection of drinks at the bar

the manager himself - charming, professional and helpful; dean - who was working behind the bar - great dinner recommendation

the bar feels a bit stuffy

d fashioned)

the bar area was really cosy with fires lit

beautiful grounds and lovely bar for guests.

lovely bar & restaurant, breakfast was excellent

staff, nice atmosphere in the bar and restaurant, clean beds and towels

bar was good

location. price. bar and restaurant.

amazing front office the bar the connectivity the room

tea coffee bar rooms clean spacious

the food and drinks available at the bar were excellent

there was a bar with indoor and outdoor seating

staff, big room & big bathroom, good shower, comfy beds, nice food, good selection of bar drinks & free on site parking

apart from that, great bar, excellent food profesional manager polite bar staff

we also have really enjoyed the dinners at the restaurant, and the bar is really cozy for a drink or a cup of coffee or tea

i had a light dinner in the bar and the food was delicious

clean and comfortable room. excellent bar person

very nice bar area and pretty dining room

in the bar my husband`s 25cc port cost 11

not enough staff to support restaurants and bar and front desk.

resulting in a metal bar running along the middle

not particularly like the bar and informal seating arrangement as it was mostly used by diners leaving very limited places to

we got back after a long day, the bar was closed

the small restaurant and bar was adequate but best of all, guinness on tap and very reasonably priced

even told us to hurry to the bar before it closed at 11pm as we were checking in late

i'm honest, the only thing i didn't like was not being able to order food at the bar - you can only order at your table and get an automatic 5 surcharge on top of the cost of

the facilities are beautiful and the bar had amazing food at good prices

evening meal in restaurant a bir disappointing, will try the bar next time.

for the airport well presented friendly helpful staff good value for money francisco in the bar was

proximity to airport, comfortable public areas bar etc

bistro bar with excellent food

overal the hotel is extremely easy to find with a great bar and restaurant - breakfast is plentiful too

the bar serves delicious snacks and drinks too

proximity to heathrow. room comfort. bar food

the wait person at the bar returned my pashmina shawl to my room after i left

they have a large bar area, a great position on the river and a nice outdoor seating area

the bar staff and rooms help was wonderful

guy at the bar was great and the food was absolutely amazing

the restaurant overlooks the river as does the outside bar area

eally enjoyed every minute must say though only negative, a glass of house wine in the bar was too dear at 7

bar at location

excellent breakfast and restaurant quality bar food, and not expensive

hotel bar food was delicious

the bar staff were lovely

the bar was welcoming and had many local people using it

the food was good in both restaurants and we enjoyed the bar in the evening

the whole ambience of the lobby and bar areas was great and was decorated for the christmas period

excellent bar with wine and champagne at reasonable prices

the whole place was gorgeous, bar and restaurant available, reasonably priced, comfortable beds

restaurant and bar options

the bar was very limited with choice of drinks

there was a very nice bar open late in the lobby for a drink before bed

prices in the bar and restaurant is pricey but also with prestige

bar food was ridiculously expensive

lovely reception area , bar and restaurant

lovely pool, a fabulous bar and restaurant

the bar and food facilities were excellent

great italian restaurant and bar with all day menu

some noisy renovations to bar area. but should be ok when completed.

excellent bar and staff

very good sports bar and food

the sports bar served food and drink at reasonable price's and again the quality was excellent

sports bar was good value for money

pool bar closed at time of visit

the children loved the swimming pool and the sports bar food was delicious

need a vending machine for soft drinks at night but the mini bar was helpful

all the others at the hilton at the bar and the server made my experience, almost enjoyable

food in restaurant very good and so helpful that both bar and restaurant open late even on sunday evening

room was spacious, very clean and had all of the facilities we needed such as a hairdryer, mini bar and iron/board

it would have been nice if there was still a bar open for service