lovely clean modern rooms and lovely little bar and restaurant

expensive bar

cocktails were also lovely in the bar area

fabulous bar and restaurant and service was excellent

enjoyed cocktails in the bar after dinner

i don't think large groups of children should be allowed in the bar area.

cocktail bar again as good

charlie the excellent cocktail bar staff, and sean, they were all great

bar is very inviting

we went down to the bar for drinks and the service was amazing, with a good selection of drinks and bar food

we had drinks in the bar (the 1705 bar i think) the staff were polite and couldn t do enough for you (+) the staff in the bar were amazing and dylan on the front desk was really helpful (+) we had drinks in the bar and took some bubbly to the room, the room was fantastic (2009) and exceeded our expectations (+) we loved the decor in the bar too (little olive trees etc) and prices were reasonable (+) fantastic bar and restaurant and the best breakfast ever (+) enjoyed the bar area and the restaurant for breakfast (+) grace was practising her cocktail making skills at the bar which my mother and i enjoyed sampling very much

windsor shopping is a quick 7/8 min drive with ample parking and lovely shops and windsor castle

stay with kids who loved the pool

we enjoyed exploring the grounds, gym and swimming pool

the food is really good, a good gym and a warm swimming pool

the outside horse box bar was a great addition and took pressure off the indoor bar

st importantly) and the rooms are just top notch

amazing bar / restaurant, great food, amazing staff

inside bar area was lacking, mostly restaurant eating

lack of decent bar area as mostly restaurant but lovely outside

could do with been a bit cleaner, mould on the ceiling in the bathroom and fruit fly s in the bar and it s a bit dated but would i stay there again

there was no heating in our room a 3 bar halogen heater was provided but only 1 bar was working this was changed for 1 with 3 bars after

i was worried about the noise from the bar but the room being on the top floor was very quiet

hotel restaurant and bar areas all to the highest standard in cleanliness breakfast excellent evening dining excellent

the food was delicious and the bar drinks were excellent

location, style, comfort, restaurant & bar downstairs, staff, value for money, pets allowed.

great bar and restaurant/food

a 5 minute walk into staines to the shops and eateries or you can stay at the well stocked bar in the hotel

service or lack of in bar area

bar and reateraunt attached

really welcoming friendly service nice little bar area. breakfast was lovely.

it's a shame the bar and restaurant isn't open at lunch but the swan is literally a hop opposite and great food and

room very comfortable bed very peaceful, no noise super friendly and helpful staff nice relaxing bar area with good drinks selection we didn't have dinner or breakfast but what we saw other people

maybe would be good if the bar stayed open beyond 10pm for guests staying.

they wouldn t let me open a bar tab so had to pay every time i went to the bar which was a nuisance

from bar to public toilets dirty and damp, but explanation given as to why from bar staff

check in is a bit chaotic when the bar is busy

nice vibe at the bar area and friendly staff

and very kind to both myself and the dog especially the food and beverage manager and and the bar staff during lunch the following

welcoming staff, helpful when booking in, i arrived late and made it to order food at the bar

the lovely magda on the bar was so kind to my son, teddy

helpful staff at reception, bar and restaurant

the bar area was really cosy with fires lit

the bar feels a bit stuffy

vibe of the hotel and bar area, we attended an event at cowarth park in the evening so came back after and had a drink in

extra charge on bill, card only payments. gentlemen serving in the bar needs a personality

d fashioned)

hotel bar man was wonderful and friendly

the reception and bar area are both welcoming spaces

the bar air is comfortable and staff are friendly ensuring a lovely place for an evening drink

bar and restaurant staff where equally as good, lounge and restaurant area are lovely and the

we drank in the bar which is very comfortable, special mention to the young barman who was a very courteous young

no staff interaction, just given key across the bar and found our own way to room via external fire exit

the room, the bar the staff the location and the locals were all very welcoming

the welcome from the irish guy that was also serving at the pub bar was very friendly and personable

the welcoming staff, the great bar and pies, spacious and very clean room.

we had an amazing sunday lunch in the bar before we checked in

bar was super had a nightcap b4 bed

very little in the way of facilities ie no bar or restaraunt

they were doing renovations. no restaurant or bar open

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

it was unfortunate not to have use of the bar and dining areas while they await a refurb.

no bar lol

the bar staff were first class we will be returning hopefully in september

decided to eat in the pub downstairs before going out that evening, it was lovely, service at the bar was quick and the man who looked after us kindly offered to put the drinks on the table tab and

bar very comfy with the staff really helpful and pleasant

friendly staff, clean, great bar with brilliant choice of food,secure car park, would definitely come back

lovely lady behind bar was so friendly and helpful

food,staff , room and bar restaurant were all lovely

young woman working in the bar when i arrived and who was there throughout my stay was absolutely wonderful

friendly staff was expecting more noise from the bar garden to be honest but never heard a thing

the lady behind the bar did give me a handfull of coffee sachets etc then some toilet roll when asked

accommodating over the phone on site staff very friendly and helpful lovely food from the bar restaurant an overall 10 out of 10

nice outdoor area for a drink at the bar when we arrived awaiting check in

drove down into garage where the gate bar was expecting to pull a ticket or push a button there as most garages are

airy and quite large seating area in which to read etc, or enjoy the bar or a delicious mocha which i had

a small bar , and there was no draught larger available

the bar in the lobby was nice

good tasty food available in the bar and restaurant

bar area very cosy to enjoy a nice drink and some chippies

very comfortable beds nice bar pleasant decor

cluding a jar of fresh brownies); drinks/snacks in the bar were delicious; room service was prompt, efficient and very tasty

very nice room. nice outside bar area and very pleasant staff.

a refurb as that s looking a little tired staff are very friendly and super efficient hotel bar staff were always the best so so efficient and chatty food in the restaurant could be better in

we were told this couldn't be provided and had to be ordered from the bar which would mean an additional cost

the cocktails in the bar were amazing

r room rate included breakfast)

took a long time to be served drinks in the bar as i think there was only 1 person making

excellent facilities, great bar and restaurant. good food. fantastic location. lovely staff

the bar and restaurant downstairs are also very good with them being all good for us to take the

updating the main hotel rooms, hence the bar wasn t open.

lovely little bar area - the decor of both inside the lobby/restaurant area and outside garden area was beautiful

the location is fantastic, breakfast good , the bar and service fantstic

very central directly opposite the castle and close to all the shops and bars

coldness of other concierge and bar staff. quite a lot of damages around the hotel.

lovely bar with great service

lovely big rooms. very clean, as if new. loved the downstairs bar and staff all very friendly.

walking into the hotel, room was great, breakfast was lovely great choice as well to choose from, bar was lovely and so were the

nice bar area, but pizza wasn't great quality

bar food good quality and value

friendly bar staff and great breakfast

and the bar didnt have sports channels

foyer is a nice place to sit and the bar is inviting with great ambience

we ate out, but there is food on offer, and a bar onsite

off but hotel was clean comfortably ideal location for sight seeing or a party weekend with clubs bar s restaurants all that you need in walking distance

negative was the fact you couldn t pay for anything with cash, as i tried to get change at the bar for the arcades & they directed me to a machine you had to use card for & i got shortchanged by

we ate dinner in the sky bar which was the cheaper of the 3 restaurants but still very expensive

food in the skyline bar was a bit of a let down

really nice entertainment for the kids in the bar too

prices of drinks at the bar were very high!

as well as bar /restaurant staff the hotel reception was very helpful

on the lovely terrace overlooking the thames to eat outside, one got only get drinks from the bar and take them out

dining and bar area very good with great views

bar and restaurant are fabulous overall excellent

we caught up with friends in the bar that evening and next morning we joined each other for breakfast, both excellent service

the bar staff and waiting staff were lovely and friendly

also loved being able to just walk down to the bar and grab a pint of beer

cosy bar area to eat and

bar was heaving, but the accommodation check in was clearly signed and although the staff were very

lovely bar & restaurant, great friendly staff

i hadn't realised there was a bar and restaurant so we had eaten elsewhere so can't comment on that

i told the bar staff but they were disinterested

great bar & restaurant

the hotel had a snack bar sdo i had chips, a snickers bar and a beer for dinner

of staff, especially bar and restaurant staff who virtually waited on us hand and foot :-) whilst being almost directly

bit of noise from the downstairs bar but doesnt go too late and ear plugs provided resolved any need to sleep before 11pm

staff really friendly and helpful. nice bar and food was good. really enjoyed the breakfast.

it's above a bar so it will get noisy, but wear earplugs

internet in the bar is good

i ate in the bar downstairs and the food was very nice so all round a very good experience and certainly value

i haven't gotten to know the staff but the people behind the bar seem nice

(slanted) the breakfast was very nice and the icing on the cake was parking at the hotel will definitely return (*)enthusiasm in the morning having a little whistle to her self every morning lol food was amazing breakfast fantastic will definitely come back thanks for a lovely stay (*) the staff were welcoming and friendly, there s a car park, free wifi and an excellent breakfast was included (+) it was a great price and i would highly recommend that period breakfast was amazing (*) they gave so much information and the next day breakfast was divine (*) great price and great breakfast, slept so well and a balcony (+)room was excellent, the meal we had was delicious, recommend the burgers, and a top breakfast (*) breakfast very good and plenty of (*) breakfast was relaxed and freshly cooked (*) i love the fact that the pub is downstairs for a quick bite or drink as well as breakfast in the morning

late night music in bar below

the food and bar staff are

no cutlery, bin and the kettle was really dirty but i went down to the bar and was assisted immediately which i

stayed there on a weekend and there was a fair bit of noise from the bar area until gone midnight so not the best if you wanted to get to sleep for an early morning

that the bar is shut early but that s covid for you

design is worthy of the best quality and materials, soft furnishings and in-room facilities, mini bar and extras above and beyond

the room was lovely and really nice having snacks and a mini bar but very pricey.

bar and restaurant very nice and the food was

the staff were lovely, bar was good, room was great, bottle of water made all the difference.

weather was perfect so had both doors open while i was in the room, people outside at the bar but minimal

sure if other people not staying at the hotel had used the parking that day with there being a bar next to the hotel and it being a weekend, but had to park quite far away when coming back to

slightly noisy when lots of children were in , in the dining area and bar area

which is what we used to get to emirates stadium, great friendly staff, nice atmosphere in the bar and we had a nice cooked breakfast in the morning, beds were super comfy and the room and

drinks in bar reasonable prices for london area

we bought coffee and hot chocolate from the bar and the price was amazing for

ready for us before 3 which was great , the hotel is so pretty the room was lovely, and a nice bar that stayed open until last guest went to bed , the breakfast was great freshly cooked to order

gave us two free drinks in the bar when we arrived

christopher bar & grill was very pleasant

the bar in the main building is stunning, full of character and charm

great relaxing bar area

the bar is nice and the staff are helpful

a nice quite hotel for short stay before flying out to heathrow, amenities are great food at the bar was awesome

the waitstaff at the bar was so friendly that you would have thought we were regulars there

almost 4 for a small bag of crisps, 6 for a bar of caramel chocolate, total rip off

restaurant and bar was great - children enjoyed the pizza making

. my bar meal the previous evening was very good. juicy steak.

service the fact that they will still make you restaurant quality food and collect it from the bar to take back to your room easily makes up for it on our last day we used the swimming pool and

the restaurant and bar food were lovely with a good variety of choices and areas to sit including an outdoor terrace

the spa was excellent and the service in the bar outstanding

bar area nice

waiter staff gurpreet in sport bar restaurant, food, bed and prices

also enjoyed the outstanding service from the 2 guys manning the lobby bar who were very accommodating when we ordered a pizza out of service hours

the runway bar and restaurant is very good

great location nice bar and food

up on the bar terrace was amazing seeing the planes take off

tv working, no restaurant or bar open as advertised, bathtub but no stopper to retain water, shower had poor pressure

and bar not open

the indian and bar next door location good

room and toilet rather cramped heating in room sparse no bar although even confirmation shows opening hrs

for parking £2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them or other guest in other rooms

good choice of restaurant or bar food

restaurant was closed, but the bar meal was delicious, and very well presented

we ate in the bar and the food was good

i like the bar area and i like the restaurant. i thought it was lovely.

the gym and access via public transport was good and i thought the hotel was value for money

having to. leave the bar and go outside to get to my room

tha beds very comfy and the girl behind the bar very nice and pretty

the lady behind the bar was kind and helpful

it was clean and comfortable. the staff were friendly and the bar had a great choice of beers.

however, with all the eateries around and the fact that you can bring carry out into the bar area, this is not an issue

was great for the price, but i was most offended when i went to order 2 beers at the bar and the lady told me that i was very drunk, which was not true at all, it touched and offended

it would be nice if there were more staff behind the bar and i was waiting quite a while before being

easy location to find. bar and quiet place to relax at entrance. helpful staff

the bar closing earlier than midnight

the location, the bar and restaurant, the very friendly and helpful staff and the room had everything you needed plus

location to london heathrow airport, staff was welcoming and really liked having the hotel bar and restaurant on site

fantastic, making it a great base for a little getaway, loads of local restaurants but also hotel bar and food is great too

the food was good with a choice of eating in the main bar downstairs or the restaurant upstairs

there is a bar below and restaurant on the higher floor where you can get food or where you will get your

the reception and bar staff were friendly and efficient

there was lots of games in hotel bar area

difficult to carry drinks from the bar and having to manage all the doors.

d lunch there) very good location very clean felt very secure as main doors

nice reception/ bar area on top floor

i did request more at the bar but they never came

room and restaurant area a la carte bar food was lovely

girls working in bar were very friendly

location , friendliness , opened the bar on my late arrival .

the staff in the bar in particular, couldnt do enough with food, drinks and entertaining our 3 yr old

bar food and breakfast good

the bar near reception was relaxed and a decent place to hang out and talk

of course would recommed the runway bar for the great views of the planes landing and taking off while sipping your favourite

the rooms are very convenient and the bar upstairs has great views over the runway

the runway bar was fantastic with views of aircraft taking off and landing

the runway bar on the 14th floor was great too

we ate in the bar and the food was excellent

excellent especially the receptionist who checked us in and looked after us at the bar on

had a meal in the bar area and the food was excellent

the bar snacks

was made very welcome at the hotel and the food and bar manager went out of his way to

lovely bar area to relax with friends

the food was good in both restaurants and we enjoyed the bar in the evening

restaurant and bar options

the whole ambience of the lobby and bar areas was great and was decorated for the christmas period

the whole place was gorgeous, bar and restaurant available, reasonably priced, comfortable beds

the food prices in the bar seemed rather excessive.

prices in the bar and restaurant is pricey but also with prestige

the people were great, the room perfect to our needs and the bar was great.

dinner in the destination bar was lovely plus breakfast in restaurant very good

bar staff were friendly and polite and food was plentiful and delicious

there was a very nice bar open late in the lobby for a drink before bed

all staff very helpful from reception, bar staff, restaurant staff

easy to check in with very freindly and professional staff and nice bar area

found pillows a bit hard. bar prices a bit expensive. parking charges 10, bit much we thought.

bar on site

lovely bar area to sit and relax

could have been a bit clearer at check-in, that one had to go next door to the holiday inn for a bar and

only downside is the restaurant and bar are next door, you have to go outside and to holiday inn

you do have to step up 6-8 inches into the shower which was weird but there was a grip bar for safety

busy bar area on site and busy pizza kitchen

the neighboring hotel had a good bar and restaurant

bar area was too noisy resembling a children's playroom at times

view of the runway was amazing. sports bar was very comfortable with friendly staff.

restaurant and bar service was great and food tasty

great breakfast and lovely bar and food area within the hotel

comfortable, great liocation, nice bar area and nice bedrooms

friendly staff, good restaurant & bar & coffee bar. rooms spacious and lovely seating areas.

it would have been nice if there was still a bar open for service

all the others at the hilton at the bar and the server made my experience, almost enjoyable

room was spacious, very clean and had all of the facilities we needed such as a hairdryer, mini bar and iron/board

staff, especially the bar staff, cranio , gabriella and costas

nice bar and food

the cleaning staff and bar staff were excellent. nothing was to much trouble x

checking in i mentioned to the lady at the bar stating that i had spoken to someone at the pub to have a later check out for our room and she

breakfast, good food all round, nice bar area

my husband loved that they had ales on the bar and i was impressed with the gin selection

so nice to have a bar and restaurant in the facility

lighting in the bar booth tables could have been dimmed a bit in the evening - that s literally all i d have

great bar and menu, staff were brilliant

hotel, bar and restaurant really

hotel and bar were furnished to a high updated standard

how refreshing to walk in, have an easy check-in then relax a few minutes at the bar with a pint to end a rotten day

location so easy to get to heathrow beds really comfortable lovely shower bar and restaurant great and reasonable prices upgrade room and you get 2 free drink vouchers and

bar staff/waiters were outstanding nothing is too much trouble, extremely attentive, polite, quick

i also have high accolades for the bar and dining room staff they made sure that i was taken care of while dining, checking numerous

the internal bar closed too early. in from a long travel day and was hoping for a cocktail.

everything gareth in the bar absolute gentleman who could not do enough for us

inside bar was closed and we sat outside which was cold

a room with a view over the river is a bonus as is the terrace bar and dining area which can be used in pretty much all weathers

the riverside bar and restaurant was fabulous

riverside bar was worth the visit alone

bar was friendly and the location was fabulous

friendly staff . clean spacious rooms . ample car parking . nice bar and restaurant

very reasonable bar prices and for food and efficient friendly staff

they welcomed us at our late night arrival and their bar was open even later

the staff at the reception and the bar were very polite and friendly.

team gave exceptional customer service from the moment of arrival, bar service and dinner

service from all the reception, bar and cleaning staff but especially rosie, supplying drinks to the garden in very hot weather

the bar staff were extremely friendly and even made up a plate of chips for my children even though the

we had dinner and breakfast in the bar and both meals were of a high standard

the menu in the restaurant and for bar meals was vey

great location for airport nice bar and transport provided

restaurant and bar very nice too

very comfy bed. food in bar excellent. very good experience

closed to the public as there were xmas parties as that was one reason i booked the hotel but the bar did serve food and off of the same menu so it all worked out ok

the hotel has its own bar and restaurant areas

prices of food and beverages in the bar are expensive.

lovely food in bar and restaurant, reasonable prices

food prices were far too high in the bar area

it has a restaurant on property and a bar which both were excellent

the bar area was pleasant and the restaurant food on offer varied but in both we found the staff to be

the bar was minimal, but perfect after a busy day commuting on a plane about europe

location. price. bar and restaurant.

bar was good

tea coffee bar rooms clean spacious

staff, nice atmosphere in the bar and restaurant, clean beds and towels

for the airport well presented friendly helpful staff good value for money francisco in the bar was

the meal in the bar wax very good

proximity to airport, comfortable public areas bar etc

bar meals reasonably priced for a london airport hotel and we were able to take a carry out to our

she also informed us we could eat in the bar since we didn t want to go to the restaurant where we had a delicious dinner of fish and

enjoyed drinks at the bar where it was a nice and ambient

proximity to heathrow. room comfort. bar food

the wait person at the bar returned my pashmina shawl to my room after i left

the bar serves delicious snacks and drinks too

overal the hotel is extremely easy to find with a great bar and restaurant - breakfast is plentiful too

the only thing i was a little upset about was the bar either downstairs or next door played the music far too loud between 7pm to 11pm which made it

well stocked minibar plus good tea and coffee

electric went off as we were in the bar shortly after we arrived and we could not get served for an hour despite showing my room number

location, rooms, bar and food all great

best hotel ever. great food and bar as well. will always return when travelling to london area.

couldn t sleep because drank people coming back from the bar kept waking me up

always over the years we felt genuinely very welcomed by all the reception, catering and bar staff

cost of drinks at bar were very expensive!

we had a snack in the bar it was fabulous and the breakfast was amazing and very reasonable at 15

this was inconvenient but not a bar to access during our visit

bar lady was amazing helping us with a video we wanted to film in the bar

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

spa and gym are were amazing

i'd also expect someone coming around by the pool taking food/drink orders, but there is no service in the spa, which feels like a huge

some noisy renovations to bar area. but should be ok when completed.

great italian restaurant and bar with all day menu

lovely pool, a fabulous bar and restaurant

was very comfortable and the hotel had a great bar and restaurant

the bar and food facilities were excellent

staff very helpful also have a great sports bar a starbucks and restaurant at the

sports bar was good value for money

pool bar closed at time of visit

the sports bar served food and drink at reasonable price's and again the quality was excellent

the children loved the swimming pool and the sports bar food was delicious

the bar food was good but a little pricey.

only gripe was that the bar food menu was somewhat limited and quite expensive, we normally wouldn't expect to pay over

at exceptionally busy times another bar would be good, other than that it was all perfect.

extra comfy beds, beautiful decor throughout and fantastic food at bar and restaurant

however, the bar staff looked after us all night and the food that was on offer was superb

pub and a good place to stay, bar staff were friendly and helpful didn't try the food but looked very

food served in the bar was amazing, especially the sausages

the bar is fabulous with friendly, hard working staff and welcoming locals

bar was very pleasent and staff behind the bar were very friendly

clean, tidy and the food served in the bar was excellent

bar was shut when we got back (which was after midnight, to be fair) which was only a minor (+)good bar and restuarant although we didn t eat in the restuarant we would next time (+)excellent bar area comfortable beds (+)lovely rooms nice bar area restaurant excellent (+) the staff were super helpful and friendly from the front desk team to the bar and dining (+) all the staff front desk breakfast team dinner bar staff the leisure staff i could name them all just amazinggg thank u (-)maybe the bar can close a bit later (-)please turn the heating on in the restaurant and bar area (+)well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

swimming pool for my children

lot of creepy crawlers managed to get into the room and the wifi reception wasn t as speedy as would ve like connection kept cutting out when trying to

the swimming pool & gym fantastic & the stuff are very friendly & polite really enjoyed my stay

it was very kid friendly. kids play area was a hit with my toddler.

for two nights - the two breakfasts were excellent

bar was closed when we returned, which seemed quite early, but was probably due to a private

bar was shut at 21

bar prices seemed a bit high

mini bar was well stocked if we needed it