but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules and also for the filtered coffee) there was

there is an equipped kitchen if you want to use it

things to think about,it could be better to add small thing to the kitchen, like a mixer, a water boiler and big coffee maker

we missed a playground or at least something to attract the kids to stay outside more

my kids enjoyed

kids were super happy to rin around and play on the small

kitchen is well equipped with

superb breakfast and stuff was super nice

and helpful staff, lovely room and building, very complete breakfast, very good location, etc

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is 2pm but our room was ready and we were allowed an early check in which was great

breakfast needs more variety and the criossants need to be fresh

breakfast is amazing

nice staff clean rooms well equiped gym fresh and varied food daily

the apartment was rater large and very practical with little kitchen with all the applianced that we could need

dinner and breakfast was good-nothing special, but for the price you pay it is an amazing value

great breakfast,.comfortable beds

we were able to use the kitchen, which was a nice plus, since we didn't eat out every day

quality price ratio very warm welcome nice room with a balcony/seaview nice outside space and big pool cheap buffet dinner, not excellent but for the price very good and wine/water included

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly everywhere i went and very accommodating

if you tried to remove it from its base, finally at dinner time you had to buy a coffee from the bar but you were not allowed to return to your table and enjoy it with your dinner

amazing sea-view, nice pool. spacious room with well-equipped kitchen.

in november, the pool a bit cold, so to be expected...

in a quiet place not in the center of the city with a great view to the ocean great pools, mini golf, garden, very nice and lovely atmosphere hotel resturant is very nice with pretty much variety

gym at the hotel was amazing very raw and old skool

rooms with excellent sea view (might be a bit loud for someone because of the waves), excellent breakfast, great location for trips (you have 2-3 minutes to reach the highway with a car), there

we spent a week with my family ( 3 kids), we enjoyed the stay so much

the gym.

am not satisfied with the opening hours of the gym&spa

the only complaint is about the gym, you have to pay if you want to use it.

access this pool if you purchased a daily or weekly pass for the combined pool, sauna, spa and gym

the breakfast was fine and the pool excellent

fashioned gym, but at least there is one

a lot on offer at the pool bar and a bit costly, vending machines expensive and although the breakfast was great on the first

dinner and breakfast are both with a wide variety of excellent dishes

the breakfast is very good, not an extremely wide selection but you could find your choice during your

lobby bar wasn’t to a resort’s standard; friendly staff, however, the level of service wasn’t as

the staff were lovely, the rooms were spacious, breakfast had loads of varieties and it was very clean

heated pool comfort good service

quality of food lack of entertainment opening hours of bar lack of heating in room

very good everything, good breakfast, big pool, good personnel

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

and b on arrival for 26 euro per person, well worth it great location, good selection of food at breakfast and

nice balcony with view of teide. they were very helpful in allowing me an early check in.

nice pool area with service as well

beach is very close and the hotel pool is also nice, furthermore relatively close to the hotel is &

lovely pool and clean pool area

i also seen a laundry service advertised although we didn't use it

the location,and the gym

flawless wifi, excellent gym

wifi was working only partially

little bit more hot food at breakfast

staff was really accommodating, the room was clean, and the food was really tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let

we might play table tennis, golf and go to the gym, i liked the evening program

the variety of the food and the pool area was amazing too

tennis, mini golf and gym room are given, and are in full use all day practically

nice place with 4 swimming pools and 3 jacuzzis, as well as fabulous breakfast and supper buffets

kids area in need of an update as was crazy golf

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

the location, very spacious room with terrace, very good breakfast, very modern furniture and very clean

spotless, perfect location. gorgeous rooftop pool and lovely shower.

the breakfast choice was very good and the pool and bar area was

also, they could have a gym in the hotel

rooftop pool and bar are the highlight

however shop across the road where it opens also pool extremely small

gym could do with some better weights (and if they had this i'd stay here every

gym was ok

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would definitely book again

there was no bar not even a pool bar

in the heart of puerto de la cruz. everything on the doorstep. two rooftop pools and loungers

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat night which ended up with a couple of police cars driving up the plaza to tell them

little playground for little ones is very handy if you are with kids

was close to bars and the noisiest bar on the square, also near the bins so very noisy every day when they are

airless breakfast room

hotel was great - good breakfast, clean rooms and surroundings, kindly staff

also it wasn't a problem to get ice at bar for a afternoon drink on the balcony

rooms, pool, restaurant, bar all excellent

the three owners run this hotel perfectly beautiful grounds and great pool excellent breakfast in very spacious dining

breakfast set up isn’t great

we had breakfast and dinner included which did not disappoint

available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

it was a pity that heated swimming pool was only the tiny one for little kids

wonderful stay for kids

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

concierge not very helpful. bar staff very good

seems the place is more like a cafe bar with rooms

lots of restaurants and bars/cafes are a stone throw away

were a lot of noise outside from the bar next to the hotel

recently renovated room, swimming pool on the roof is very cozy

loved the rooftop bar and outside seating area

breakfast had lots of options with amazing views

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

perfect hotel with good breakfast and dinner. variety food.

pool area and gardens

manuel in the lobby bar always has

all great, bar prices really good

excellent food, and a huge choice at breakfast and dinner

the wifi was a bit iffy

also the breakfast was very nice and tastat

staff were very helpful, food in the bar outside was very good with live music every night, would definitely recommend this hotel as

loved everything about this hotel location perfect loved the rooftop pool

location is excellent, breakfast room is lovely and staff are really helpful

the staff were really friendly, the pool area was attractive and the breakfast was very tasty

sauna and spa area

the swimming pool is small but on the rooftop and very clean

a lovely, family run hotel. good breakfast and excellent swimming pool.

really helpful ,attentive, mainly oliver in reception and the housekeeping staff,also pedro in breakfast

kind and available staff, nice pool, large bed, everything very clean.

the pool is beautiful, there is a great hanging spot and a roof

there is a swimming pool and you can use it for free

the hotel has facilities and even a pool, though we didn’t have time to use them

i like the swimming pool

gym open from 10 am to 6 pm only outside pool was very small, impossible to swim there inside pool

location, cleanliness, rooftop bar and pool, it was private and very quiet

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

rooms very spacious and clean

entire hotel was spot less, all the staff on reception, the spa, the cleaners, bar staff were amazing

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

breakfast was exellant..very nice canarian food,

the pool was chilled and had plenty of sun beds

choice of preferred seating

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before breakfast is served

no bar for residents only bar for public

the bar area was a bit clinical and under used

roof bar closes at six. not really another bar for residents to use in the hotel.

the wonderful staff, the breakfast, cleanliness of the room

breakfast was amazing,right on the seafront by the lido

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked syrups

the ubication and the breakfast

e definitely advice to book half board), cava for

breakfast is reach however the same every day

pool complex was quiet, handy pool bar, clean, meals wide variety, room clean and comfortable

by being so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

stayed for one night and loved it ,the room was probably newly refurbished and breakfast was served buffet style in the enormous dining room

both pools were a nice tempreture, was easy to be in and around the pool

but my main dislike is that the hotel seemed to only have one small pool bar to deal with the all

great hotel .. every night diferent show and amazing stuff !! good breakfast and food !!

ception, room service, spa reception

like to thank the hotel staff, who are very welcoming, attentive and always smiling

food, not much options especially for kids limited selection

shows for kids there was no variety in the evening at the bar toilets were not completely

in the bar not so good

pool was very shaded

the pools were lovely and it was great for kids

the location, breakfast and staff were all brilliant. a lovely stay.

setting pool was a good size as the sun deck area, not on top of each other , breakfast and evening meal

great and unique location! great service and staff. small but well equipped gym with great view.

and a spa that matches the best western facilities

ormen are to be complimented) stylish, spacious room

service at the bar is extremely friendly and drinks are mixed to perfection, but could be faster

great spa facilities for relaxing and quieter swimming pool by the spa

the spa indoor pool and cave jacuzzi were perfect for january

one piece of gym equipment could do with a overhaul as it didn't run smoothly.

and dirty, rusty, very old building, quite cold pool

were struggling a bit with a parking space as hotel doesn't have their own parking and it was kids holiday as well so was a bit difficult to find a parking space near the

kids pool which means the kids use the spa pool, this was off putting and not very relaxing for

the kids club and jose antonio too were great for our daughter

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

perfect location for exploring teide. breakfast is superb

also had a nice small gym

the breakfast is excellent.

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

the breakfast wasn t fresh, all cooked meals felt precooked

the kitchen was fully equipped (even with coffee capsules and wide selection of tea) and the roof

comfortable bed, spacious room big, fully equipped kitchen, laundry, central location

the kitchen there is a really low door so we hit our heads several times on that wooden door frame

house is really great, the rooms, the garden and the kitchen are made so stylish and nice

kitchen is in common, the same with little saloon with board games and books and washing room

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

the pool bar/restaurant was cool as well

a lot of older people there, like 80%, i think they should call it seniors only, not adults only, but i digress, it's more of a joke

the meals are also tasty, a big plus is the freshly squeezed orange juice for breakfast

the breakfast buffet was massive and had plenty of variety for everyone, including bottomless mimosas

weak gym , very weak

car parking was adequate for the number of rooms although this didn't concern me personally

the room also had a tv, free wifi and was overall very cozy

some facilities for kids

sufficient parking space

some facilities for kids

little bar in the lounge where you could enjoy an after-dinner drink would have completed the evening

location was impressive. plenty of parking.

there were veggie options for dinner and a ready soya latte with my breakfast

partner loved it), the peace & tranquility of the place, the hotel in general was fantastic

there was a steam room, sauna, solarium, plunge pool, jacuzzi and a decent size swimming pool which looked like it opened to outside in warmer

clean, great staff, great breakfast, great facilities, location, the swimming pool is great.

did not allow you to enjoy pool, please use flies repellent device to eradicate flies

lovely hotel great for the kids. really good entertainment and a great variety of food.

the pool is awesome

excellent swimming pools. gym. excellent breakfast buffet.

especially breakfast and dinner exceeded our expectations

laundry service very reasonably priced

charming peaceful hotel in the countryside with a heated swimming pool and a very good restaurant

breakfast is good lovely coffee the food in restaurant is excellent and staff very good our 6th

breakfast was good with a varied selection of food, nice coffee and wonderful welcoming staff

apartment has everything you may need for comfy stay - kitchen is fully equipped

a natural pool with sea water and a beach are just downstairs

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

the kitchen is well-equipped and everything works perfectly

the kids club is also excellent

should be quicker there should always be waiters available i found myself having to go up to the bar to order quite a few times

excellent breakfast buffet, kids club and spa. beautiful pools.

the breakfast was lovely and the restaurants for evening meals were exceptional

another bottle and they said you ve had your allowance for the day so i had to pay 18 euros for room service to bring 2 bottles of water, disappointing for a 5 star

hotel has parking spaces available

no parking place, although it was written there are places on the street

easy parking right outside property. hot shower.

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

comfortable clean room. great value. good location close to airport. free parking. all good.

the entertainment, the food and drinks, the pools and pool area

there are multiple pools and walking trails

smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

for example, i did yoga one morning and water volleyball another morning, and pool gymnastics yet another morning

talented are those guys honestly: amazing shows as well as entertaining the children and teaching gym sessions all day

pools: fantastic selection, and the huge beach club pool was my favourite place to relax

excellent (very tasty and fresh desserts especially), the overall ambiance and concept (music, kidsclub, the app, the rockspa, gym etc) and the wonderful staff (the staff is just amazing -

it's a really minor thing, but the wifi in the room was not very stable.

good wifi

choice of food for breakfast

the staff were really nice, the gym was awesome, and we had an amazing stay overall

the rooms were contemporary, comfortable and beautifully designed, with access straight to the pool

pool, gym, spa, restaurant

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities hidden away

breakfast was exceptional with everything you could wish for

staff especially martin from activities team who adapted the pool dance/gym for our son and played is choice of

the room service charge is 10 each time which is quite high and makes no sense

kids splash area was closed for renovations

kids pool was off to often, staff explained it with a wind

loved yoga by the infinity pool looking at the ocean each day, and the gym

i wish the room service menu had been a little more robust

good breakfast and very good room service

the kids club and entertainers were amazing

lots of activities which my eldest daughter anjoyed a lot -- yoga, polates, aqua gym etc

could have maybe had a playground for kids as well as the kids club - something for them that was open all day would be good

grat staff, large room, great breakfast, easy parking.

the gym/health club across the road which is part of the complex was brilliant, there are kids classes

big pool, nice terrace, comfortable rooms and the gym was nice too

parking inconvenient

kids found big cockroaches in our apartment,twice

everything was great. the staff was friendly, great hotel for families with kids.

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

it was good all round the bar was excellent staff amazing

the breakfast was

breakfast set up was self-service which was always very busy a a little manic, with everyone

necessity to sign in for poor quality wifi every 24 hours across 3 devices

great breakfast. beautiful location. friendly staff

location, the room and it s view and concierge cynthia was very nice as well as the bar, room service, part of the reception staff

never a sight for beds in morning and nice adult only area as well although kids were not a problem in main pool as so big

breakfast was healthy and good

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

room service menu is limited and pretty basic

spotlessly clean and friendly, lovely size room overlooking the main pool

it is a little expensive so could afford to bring kids for 2 weeks

this is the only thing could be improved or indoor pool for familys will kids

sadly no alchoholic mini bar in the room, but room service could be ordered 24/7

we went to the bar most days and were looked after by jordan

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

love the different pool options and the evening entertainment.

we also ordered room service one night from la trattoria (the italian restaurant in the hotel) and the pizza was (+)go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent (+)room service 24/24 was fantastic. (+) we mostly were ordering dinners from the room service and it was all very nicely organised: fast, beautifully arranged and quite good (-) sadly no alchoholic mini bar in the room, but room service could be ordered 24/7 (+)room service was excellent / good food and excellent staff (+) food in decent we had room service a few times and tried 2 of the hotels restaurants (-)pools only one heated the rest were freezing , quality of food room service and restaurants very poor mcdonald s is better

plenty of children friendly activities and well organsised kids mini disco

extremely friendly and as i have due restrictions, the guys in the snack bar were very helpful

very family oriented lots off things for kids to do staff were very friendly

food, beds, pool, sunbeds, staff, service, reception,restaurant, bars, evthing fabulous

snack bar closes at 3:30pm

restaurants were poor. although breakfast great

the facilities are great for families, with multiple pools, a playroom, and a kids' club

is great ,amazing facilities for families, kids club ,baby club and a mini water park

for an hour (which we didn’t do as our baby too young yet) they have a little pitch and putt golf area, spa and children’s pool with slides etc, looked great but never didn’t use these

the breakfast and dinner were also very good, good verity of all kinds of flavours and everything fresh