is great, public parking and supermarket nearby

street parking available nearby

breakfast was good, have a variety of foods available nice courtyard to sit in we were allowed to

a delicious breakfast with a good variety of food

and helpful staff, lovely room and building, very complete breakfast, very good location, etc

nice pool and plenty of outdoor space for bbq, dining etc

wifi in the room we were in as well as the mobile reception was hard to come by

rooms comfortable and kitchen well equipped

house is located in a lush green tropical garden with a lot of space for the kids to explore

there is laundry facility available at a charge which is great for longer travels like ours

the house is surrounded by pine trees, and there is plenty of space for kids to explore

the house is surrounded by pine trees, and there is plenty of space for kids to explore

things to think about,it could be better to add small thing to the kitchen, like a mixer, a water boiler and

you are greeted by the subtle scent of a fireplace which kindled memories of camp fires in my youth

you come in february, like we did, prepare to care and feed the fireplace

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules

there is an equipped kitchen if you want to use it

breakfast price is too high for the content offered

parking, rural setting

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

good breakfast, the pool and public transport nearby really added up to an exceptional experience

clean, tidy, comfortable, quite, kind staff, great swimming pool, parking lot

also loved the late check out

the breakfast and dinner were very tasty, although the quality of the drinks could be improved

gardens were gorgeous, and the pool area was clean and spacious

anyway we will return again, when the kids are older

we absolutely loved it and so did our 2 small kids

no bar and nowhere comfortable to sit that was warm enough

gym is very small and cold and the maintenance staff have to let you in

no bar or cafeteria only lounge and restaurant

good breakfast and warm, nice, helpful staff

breakfast was great. an excellent choice available. the restaurant provided good, hearty meals.

breakfast was delicious and varied enough each day

tasty breakfast

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

the breakfast is excellent.

would need a bigger car parking area

wifi is poor in the room. works mainly on the balcony or pool.

right from providing a sea view room on request to over all cleanliness, buffet (both breakfast and dinner),

there is a good pool, that is fun for kids

it has a giant balcony and my kids has a lot of fun to play on

the kitchen there is a really low door so we hit our heads several times on that wooden door frame

kitchen large with lots of facilities for cooking and coffee

the kitchen is very well equipped for cooking

you have a fully equipped kitchen with free coffee an tea and a fridge to use

house is really great, the rooms, the garden and the kitchen are made so stylish and nice

were excited to check out the gym since the rest of the hotel was so lovely

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

lack of wine openers available, had to go to bar with the wine bottle for 4 days

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and

pool heated, but the water was still chilli (especially for the kids).

area with lovely setting area and a marble walk way to the next landing where the swimming pool and dining room

the indoor pool is not suitable for children. always used by aqua

we paid for half board which was perfect for us as we got to fill up at breakfast then leave for the day and

very bad organization for the dinner and no room service

good facilities, beautiful pool area, good gym, nice breakfast

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience

lobby bar wasn t to a resort s standard; friendly staff, however, the level of service wasn t as

multivitamin tap was not working at the breakfast

they even didn't want to give initially access to the wifi until we paid for the second time at the reception

the food, the pool, the activities organized at the premisses.

very good everything, good breakfast, big pool, good personnel

free wifi in hotel rooms

wifi was good and media streaming

good location and plenty of choice for breakfast

if i could change something it would be the pool temps and some games and entertainment for the kids

swimming pool is available from 10am to 6pm only, so you cannot swim before breakfast or at the evening

when the construction workers away, the kids playing all day, horns, screaming, everything you can imagine

self service laundry was a

were super friendly, location was great and breakfast was excellent

breakfast was very good, hotel and swimming pool as well. unfortunately wi-fi only in

was very good, hotel and swimming pool as well

the room hasn't wifi service

overpriced wifi

pool area made our granddaughter very happy

flawless wifi, excellent gym

everything was perfect breakfast stuff ud83dudc4d

had a big room with huge bed and two balconies with nice view to the pool

a huge cockroach in the bathroom at breakfast there was no lactose free milk

tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

staff. facilities. activities for the kids.

tennis, mini golf and gym room are given, and are in full use all day practically

the hotel has a lot of facilities such as a big swimming pool, tennis court, mini golf and gym

pools are very nice with palm trees and exotic plants around

nice relaxed evening experience at the bar with some light entertainment and dancing

comfortable, very nice breakfast, the terraces gym and pool

there was no bar not even a pool bar

wifi availability and speed were good

internet speed (hotel wifi connection )was awful, i mean really disappointing

overall, for those who come to the island to explore it, rather than to stay at the fancy pool hotel and nearby

arrival, i was greeted by jose who was very pleasant and allowed me an early check in

rooftop pool and bar are the highlight

the breakfast choice was very good and the pool and bar area was

a problem but there was no bar service so had to go across the road but not a problem will definitely

and the roof pool is top

buffet breakfast, excellent choice

good location, very kind people, perfect breakfast and dinner luxury swimming pool and gardens

the breakfast was delicious with a great variety of options to choose from

we ended up ordering coffee from the hotel bar after breakfast every day because, unlike some of our friends,

a bit too far from city centre and sea front. also kids area no available.

the rooftop solarium and pool has spectacular views across the north coast of tenerife

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat

room had a small kitchen

they show a pool bar in the photos but it is not open, that was

no bar in the pool area. however it is a rooftop pool so probably safer that way.

breakfast was excellent and we didn t bother eating out as the a la carte menu was varied, the

hotel was great - good breakfast, clean rooms and surroundings, kindly staff

there were some temporary drop off and ev charge places that we weren't allowed to use

the pool and gardens were immaculate and offered great views over the mountain and town

i did have the occasional wifi outage but nothing worth grumbling about

staff is super friendly and very welcoming especially isachis who always looks after kids during mini disco

parking in the town wasn t super convenient but if you don t mind parking on a road and a 15

big beautiful apartment, smart tv, spa bath, great views and gorgeous gardens, swimming pools

nothing during the day, kids disco in the evening followed by short singing or dancing performances

breakfast set up isn t great

lots of restaurants and bars/cafes are a stone throw away

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

concierge not very helpful. bar staff very good

seems the place is more like a cafe bar with rooms

chairs in bedroom just stools noisy til 3am from bar below parking difficult and at a

terrace, where we enjoyed great breakfast with the view of teide (upstairs there is also a bar and a swimming

the staff was amazing, the breakfast was delicious our room was always clear we got every support that we needed

location, room, staff, atmosphere, rooftop pool and terrace were all perfect

in the evenings the rooftop bar is open and you can enjoy a nice drink in a calming atmosphere

wifi didn't work properly, i could only use youtube, i couldn't visit any other websites

location, price, room pool half bourd option

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

and swimming pool on the rooftop is great - water a bit cold but pleasant to swim

hotel did have a small roof top swiming pool which we did not use, no bar up on rooftop

has a pool on the top floor

sauna and spa were both good and enjoyable

rooftop pool area with jacuzzi and sauna

is no free wifi (only for half an hour every one or two hours)

a lovely, family run hotel. good breakfast and excellent swimming pool.

the large bar with palms, like a traditional patio, is elegant and

the gym would be better if the

buffet breakfast and dinner are good quality and diverse

the outdoor pool area is nice with plenty of plants and a back entrance to the neighbouring park

is an excellent hotel and the facilities are excellent, pool etc

cleaners bar reception and waiters

the hotel has facilities and even a pool, though we didn’t have time to use them

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded

complex, nicely maintained, very pretty garden and pool area

i like the swimming pool

pool bar does not have a regular timetable for opening.

kitchen lacks a little basic cookware and they don't provide you with soap, towels or sponges ; no

good wifi connection

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great

pool on roof

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

rooms very spacious and clean

the location, the breakfast, the pool on the rooftop, the staff were all perfect.

hours of the gym and the spa : only from 8am to 6pm and only for very reduced amount of people

to leave a 10 euro deposit for a towel for the poolside, we waited in a queue to return the towel and get the

staff were very friendly and helpful, the location fantastic and ththe pool and garden area are wonderful

to get swimming pool towels from the main hotel reception rather than poolside was a nuisance

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the

there is a spa and even a ping pong table

spacious and clean room, lovely balcony,nice pool area.

you won’t find play areas or small pools for kids in the hotel—these can be found outside the hotel

breakfast was exceptional so varied and complete that i highly recommend opting for it, as it s

the rooftop pool was heated, offering incredible views

use email and had to go to the paris restaurant to get a coffee and use their much better wifi

the hotel is right on the promenade, lots of bars with very loud music

wifi didn't reach inside room but not so important

room was clean and spacious, there is a small garden with a pool, a kitchen if you want to cook your meals,

and you live in the traditional canary house, everything is very clean and nicely decorated the kitchen is very

if anything a kettle in the kitchen could be useful to make quick teas and coffees

the beds were comfortable and wifi good

small but very convenient gym

snack bar outside for snacks and tea coffee and snacks inside at side of the bar

pool was a bit small but adequate for the kids to jump in and out

bar snacks available at a good price

however, they put up signs everywhere trying to charge extra for services (better wi-fi, safe, pool towels,

friendly and helpful staff, great pool, tasty food, big adapted room. thank you

size room, tv, wifi, great breakfast, dinner, newspapers

that you basically had to walk with a watch the entire time, to figure out for example which bar will be open

the pool bar staff were excellent as were the reception staff, who always went out of their way to help you

great hotel .. every night diferent show and amazing stuff !! good breakfast and food !!

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

lacked in facilities, no tea or coffee facilities or mini bar fridge ( friends stayed and had did have them in

i didnt like the food of the bar in the pool

we are vegan and we found very good options every morning for breakfast

the buffet breakfast was a feast for the senses, with a wide variety of fresh fruits, pastries, and hot dishes

swimming pool with jacuzzi area

deck area, not on top of each other , breakfast and evening meal lovely, local beer in the hotel bar a bit

wifi was terrible

great and unique location! great service and staff. small but well equipped gym with great view.

location, friendly staff, clean room and fantastic food selection for breakfast and dinner

the wifi in the room was quick early in the morning but was not as good in the afternoon.

service at the bar is extremely friendly and drinks are mixed to perfection, but could be faster

would have liked longer hours for the gym

though there is no kids play area in the hotel, there is a nice kids park just across the street

though there is no kids play area in the hotel, there is a nice kids park just across the street

ocean view, heated pool, lots of food choices

early check in

mini bar is in the room but small to keep own bottles of wines.

complimentary drinks in to fridge and little bags of candy left for the kids were nice touches

quality of food good be improved, evening entertainment wasn't great, kids area needs an upgrade

the wifi only reaches right behind the door to the room.

also has a good restaurant and bar around the courtyard

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

the local wine that ws suggested for me at the bar on thursday night.

wifi signal was very weak

their wifi was unsatisfactory. no connection in our room and not good in the central area.

contrary to some dated reviews, a llift has been installed and there is parking available at 5 a day although

great location, tasty breakfast, friendly people.

the wifi was poor.

parking is possible (but not guaranteed) directly in front of the property

the hotel has everything for kids of any age

the spa was a little expensive but in the end was totally worth it.

our room was block c - perfect location by the quiet pool with a lovely terrace

for all ages majority as part of all inclusive package (eg assault course, tennis, mini golf

the snack bar outside is constantly stocked with pizza, chips, hot dogs and a bbq cooking burgers and chicken

adults only venue, spacious bedroom with comfortable beds of super king size

there was no means of getting any food after 9pm, bit disappointing for an adults hotel

we had dinner and breakfast with the room

at the bar the likes of pina coladas were pre-made out of a bottle which we didn t mind for when it was

wifi wasn't very good especially in the room

platinum - highly recommend if you don't have kids

breakfast varied and delicious

and kids didn't want to leave

pools for every taste, slide, beautiful gym facilities, easy beach access, great food and lovely

room was on the 6th floor and we still were able to hear very clear some drunkards from the lobby bar singing

you want to find the place close to the pool, you need walk up 7 am and go to the pool and leave the towels

hotel with pools, restaurants, gym, kids area

good gym

staff, helped us every time when it was needed - 1 heated pool and 2 big pools - nice snack bar and pool bar -

very nice location, not far from the beach and from the super sport bar flintstones

the huge infinity pool is cold but refreshing

restaurants are okay, and wifi in the room not great

room service food choices 4

the gym and spa were also great

the infinity pool, the gym, the restaurants, peculiarly the italian

kids are very welcome, kids under 4 eat for free in the restaurants, and they even provided a nappy

the breakfast setting was beautiful !

could only buy soft drinks from the bar or mini bar

the view on the parking but still fine.

breakfast was superb, bedrooms and

had hope to us the pool within the spa complex more but found the air and water temperature was lower than expect

there was a steam room, sauna, solarium, plunge pool, jacuzzi and a decent size swimming pool which looked like

great facilities like pool, gym, sauna,

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

fantastic location and very good vfm. nice pool and spa and good half board menu

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

no pool but 2x jacuzzi

great hotel with great bar & restaurant

tea/coffee etc); all new; very quiet although close to the road; nice lounge zone instead of pool, with a

the spa area is a bit dated.

nice spa pool

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

very nice outdoor pool

only used the outdoor pool once or twice as it was a bit chilly during our stay but all in all we had a brilliant

the entertainment, the food and drinks, the pools and pool area

the gym needs improving. too small and not enough equipment.

amazing resort . animation team brilliant , kids club staff were brilliant thank you

much space, fantastic covid measures, friendly staff, great value for money, kids loved it and i will definitely

tv limited to 3 channels but good wifi

the suite was very spacious, with a super comfortable bed and a sofa bed for the kids

room service for breakfast was expensive and food not upto standard toast was like rock and beans

at breakfast was always delicious

i also enjoyed the food from the splash bar and of course room service

we love it, so good for the kids and parents

the provided no information at check in about anything regarding the restaurants, towels, wifi, shuttle to the

didn't get a sea view room, but i got nice views of the hard rock hotel pool across the road

very lovely room and beautiful view from the balcony and loved the gym.

for guests with dietary restrictions, a little creativity in the kitchen can go a long way, but here it felt

kids pool was off to often, staff explained it with a wind

the service is great and we enjoyed the use of whatsapp to book breakfast, golf, trips etc

close to beautiful golf courses but the rest was like scrub land

gym is small and not much equipment

private pool

our kids by any standard did not put a foot wrong but we were reprimanded on a few occasions for doing

height in the gym is a bit low for certain activities, 5'6 not a problem, and the champagne we received on

went over and above to look after us, the food and drink options and quality were brilliant and gym facilities

breakfast was delicious

magnificent view from the balcony. helpful staff. restaurant serves great breakfast and dinner

room service was pretty terrible and didn t collect after food, also breakfast was pretty bad

perfect for our family with small kids, very safe since all fenced

is a wooden cabin to rent on the back of the garden, and a separate room with an independant kitchen in the main

could do with some more kitchen items - cutting board, dish rack.

the bed is very comfortable and the kitchen is very well equipped

great kitchen and bed

room service was very nice and had really good food with good selections

but it would be great to have more local food options at the restaurants / room service - the parking exit doesn

outdoor music on ground floor bar / pool area (cheesy and takes away from fantastic atmosphere)

the rooftop pool overlooking the golf course was absolutely spectacular

breakfast, one of the managers was often there at the restaurant and would hold conversation with

great breakfast

excellent breakfast buffet, stunning property and location.

private parking

clean and cosy room, fabulous views from any point of the hotel, nice breakfast, very delicious homemade dinner

was ok swimming pool area excellent hotel location fantastic, peaceful, quiet

the ladies in kids club were really excellent so kind and caring towards our kids

suits, facilities, breakfast,staff- all exceeded our expectations and was just perfect

sometimes it takes awhile to reach room service and menu is a bit limited.

room service was difficult to order

the kids club and entertainers were amazing

the breakfast was

realize that all inclusive can lead to poor service to those not in receipt of all inclusive(pool bar service)

were on the second floor above the gym which when used early in the morning vibrated through our room the balcony

aqua gym 3 times a week, flamenco show was excellent and paella demo

room service quick and very clean rooms

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

the restaurant and bar facilities are perfect for those evenings you just want to chill at the hotel

breakfast always arrived nice and early to our suite (you can choose the arrival time for the food,

clean, beautify space, good breakfast and the pool with the view is amazing

great kids club

pool area, the room, the staff

kids under 16 were not allowed in the jacuzzi.

kids under 16 were not allowed in the jacuzzi.

has in place parking

was delicious and served in a beautiful location around the pool

the parking area was spacious and convenient

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

pools, staff, breakfast, spa, parking , location , especial thanks to all staff i

the spa was also stunning

late check out very reasonable and until good time also

cockroaches in the outside bar area

the room size and bathroom not suitable for kids

the room was a very good size and the choice of breakfast and dinner were excellent

coffee during breakfast could be improved.

gym is a little crowded and small

we also enjoyed the spa and tennis court

serenity, tranquility, excellent facilities, kids happy, parents happy

attentive and friendly staff , hotel restaurants and bar facilities

we mostly were ordering dinners from the room service and it was all very nicely organised: fast, beautifully

very kids friendly

thought the lighting in the bar area at night during the entertainment was a little bright

the pool bar offers less appetizing food; it's not recommended

i would just like the gym open a little earlier

pool could be warmer

many wonderful entertainment programmes for both kids and adults

a vip area they put us in room 1106 which had free drinks a private buffett a butler a pool outside our

breakfast was outstanding

food at breakfast is great, lunch at the snack bar great and evening meals really good

demographic was particularly older maybe inevitable in an adults only hotel in november

evenings were lovely ,great food and service and the bar situation and service were second to non

staff were amazing, at breakfast one of the waiters even remembered our coffee and almond milk order, nothing

excellent breakfast choice to cater all needs

we ordered a dinner on evening by the room service but they missheard the room number and the dinner didn't

location , plenty off room around the pool area and so close to the beach

kids did not like the salt water pool but they still got in everyday!

for an hour (which we didn t do as our baby too young yet) they have a little pitch and putt golf area, spa

breakfast was good, big space, never too crowded, good food.

kids' room is great for parents to have spare time

breakfast, cleanliness, facilities for kids (baby club, water park), staff was super nice and

plenty of activities for kids of all age

wifi very slow, kitchen basic

breakfast was the only meal we included and it was excellent, great selection and it is was great

very family oriented lots off things for kids to do staff were very friendly

poor wifi connection, needs massive improvement.

the charming staff were friendly and helpful, pool good and convenient, breakfast buffet good

internet, you are connected to the wifi but you don't have internet or you have internet but the speed is kaka

great location, clean hotel, lovely staff. great for kids.

no instructions on how to find gym, spa, elevators for rooftop etc

a huge inconvenience as the rooftop bar is lovely but adults only so would be a pain if you had kids with you

our room was perfect as usual! the breakfast was fabulous, anything you wanted was there!

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

- first of all shelf in shower cabin and bidet in bathroom and strange that the really so good bar in the hall

the spa facilities also have an additional charge

breakfast was very good

order some drinks in bar always asking room number with signature

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

the staff was vigilant and very responsive and the breakfast was absolutely

a proper adults only hotel

room service menu was poor the main restaurant was only open a few days per week

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is