wifi was unreliable in the room. it worked properly in the public areas only.

kids running in the room above me between 1-2 a

the only caveat of the hotel is the lack of parking space in the surroundings.

nothing to dislike. lack of designated parking was the only issue.

breakfast at the hotel was generous and varied

facility in the room to make tea/coffee so if you get back late you cannot get a drink and the bar shuts at 10

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part

also has a good restaurant and bar around the courtyard

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

were traveling with kids and the location wouldn't be convenient without a car - it's a good 30min walk to the

for our weekend stay we read many of the previous reviews and noted negative about waiting and bar staff

only downside was the cold water in the swimming pool

it was a pity that heated swimming pool was only the tiny one for little kids

kids liked the pool, breakfast was great, rooms very specious

the pool is rather cold as placed in the shade most of the day

overpriced wifi

nice small-size pool and relaxing facilities

at reception (check-in and paying restaurant and bar bills) were slow, possibly due to a slow computer system

the room hasn't wifi service

the wifi was a bit slow

loved my room- top floor with balcony, view with pool and trees, quiet and private, 2 desks for working and

a bit too far from city centre and sea front. also kids area no available.

i am not sure if the pool is suitable for kids, it was very cold

the rooms was nice and spacious and the breakfast was really good great variety of food

the variety of the food and the pool area was amazing too

wifi didn t work properly, was very slow.

comfortable beds all areas spotlessly clean early check in when we arrived at 2pm good size pools

gym is available in the premises for 6 per person per day, equipment was good for money

we might play table tennis, golf and go to the gym, i liked the evening program

put a free spong in the kitchen for cleaning and easier access to wifi

cool when it's baking hot , it has a pool with a little bar and food there is amazing , the view from the balcony

friendly and helpful staff, beautiful view from the balcony, fast wifi for working, roof terrace was perfect

a bit of a small kitchen space, but better than nothing

beautiful view, swimming pool next to the room, nice staff

there is a swimming pool and you can use it for free

i like the swimming pool

the pool is beautiful, there is a great hanging spot and a roof

complex, nicely maintained, very pretty garden and pool area

kind and available staff, nice pool, large bed, everything very clean.

i like go swimming in the sea in the harbor area, even if the hotel has a nice swimming pool

perfect hotel with good breakfast and dinner. variety food.

wifi did not work at all during our stay

excellent food, and a huge choice at breakfast and dinner

the gym could definitely use an upgrade.

- fast wifi

the pool is beautiful

the outside tables and chairs for sitting and the pool area were spacious and uncrowded

was excellent, the views from our room were lovely, the room very comfortable, the pool most attractive and a

found the musical entertainment in the bar designed to appeal to a very elderly group

big cleen room with nice view. breakfast is really good.

food was average and lower quality (all inclusive) the pool bar is missing beverage menu for al (you have to

a deposit must be given for the towels at the swimming pool which is a little bit cumbersome

lobby bar wasn t to a resort s standard; friendly staff, however, the level of service wasn t as

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

taken care of, the facilities are nice and the swimming pool is beautiful we had a fully equipped kitchen in

after return they offered us free late check out to get a shower and rest a little

pool and garden are outside

the swimming pool was a highlight with its heated water and reasonable length, perfect for a swim

our terrace, heated pool with a nice area to relax and enjoy the sun, also rarely seen such a big gym in a hotel

i was really disappointed about that especially while travelling with kids

was very mixed, some nice things - fish, sushi, pasta, kids food - but lots of stale things (bread, prawn crackers

charge of 30 euros for my wife and i to use the putting green - i can play a round of regular golf at home for

breakfast service atmosphere spa gardens

the staff are really great..the spa facilities were excellent.

we’re pleasantly surprised with room upgrade and an early check in

kitchenette in room didn t have much equipment.

the room was large, with a comfortable kitchen annex and a big balcony

wifi has weak signal, even in central lobby area.

wifi is not password ptotected what is very dangerous these days, they should change it

spacious and clean room, lovely balcony,nice pool area.

the only complaint is about the gym, you have to pay if you want to use it.

the reception staff are very helpful the kids club staff seemed very sweet and not rude or aggressive

location and very quiet convenient shops in the building you can pay a little extra to have a late check out

additional fee for gym

good wifi connection, spacious rooms

pool so small and not enough umbrellas for all guests, also all drinks in dinner not included,

frozen then defrosted and still full of water (horrible) to ne honest, i booked an all inclusive adults hotel

rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

had to lay for wifi

great swimming pool

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

that you basically had to walk with a watch the entire time, to figure out for example which bar will be open

good breakfast and nice location

wifi was terrible

also the entertainment guy did a great job, my kids loved the kids disco in the evening

as for entertainment, they have mini golf (which was quite fun for 1 evening), tennis, pools

the hotel were dominated with german grandpa and grandma and also lot's of kids

would be better with more fun for kids

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and

most of the staff are very nice people, kids animation guy - superman

kids pool which means the kids use the spa pool, this was off putting and not very relaxing for

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

major, the staying was really nice notice the family room isn't large also the kids + parents beds are all

mini bar is in the room but small to keep own bottles of wines.

gym to be further developped and the non-functioning training machines to be repaired or changed

could do with a gym, and breakfast could do with a bit more love/quality.

is closed from 6pm, which is unfortunate because the views and the bar on the top would move the experience even

of reasons i booked my stay in the hotel was gym and it turned out that, the only one machine in the gym is

though i'm not a swimmer or sunbather the rooftop pool area had a bar where you could sit and get reasonably

fast wifi

pool was a bit small but adequate for the kids to jump in and out

the location, cleanliness and the breakfast

concerning the breakfast room (after a renovation i presume)

bar snacks available at a good price

breakfast is reach however the same every day

breakfast was also very good

location, room, staff, atmosphere, rooftop pool and terrace were all perfect

wifi didn't work properly, i could only use youtube, i couldn't visit any other websites

wifi did not always work, and when it did, it was a bit slow

in the morning at breakfast you look at the ocean and the mountain

comfortable, very nice breakfast, the terraces gym and pool

gym was ok

location close to bus station. breakfast super value for money

well equipped gym, massive reception area

wifi was very very bad!!! no wifi in the room! and very bad in the lobby. small parking space .

seems the place is more like a cafe bar with rooms

concierge not very helpful. bar staff very good

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

chairs in bedroom just stools noisy til 3am from bar below parking difficult and at a

were a lot of noise outside from the bar next to the hotel

breakfast was just

in and out bar has great staff, reasonably priced drinks and live music every night

comfortable bed, wifi was ok (3rd floor)

fresh made pancakes or eggs or omelette were really good at breakfast

the spa was

swimming pool is available from 10am to 6pm only, so you cannot swim before breakfast or at the evening

also the breakfast is very good, there're many choices

if i could change something it would be the pool temps and some games and entertainment for the kids

the laundry service left our clothes dirtker then they were before with and unpleasant smell

wifi everywhere

beautiful rooftop and pool

unsure if any wifi as wasn't told about any and didn't think to ask as our phones already on spanish network

it has a kitchen and a balcony

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat

kitchen!!

pool needs a little bit of talc as it is looking a little neglected and they need to be firmer with

to get swimming pool towels from the main hotel reception rather than poolside was a nuisance

hotel, fantastic location, fabulous breakfast

need more bar staff

sand beach - hotel staff was so nice and accommodating we had a great room with a view to the pool and a lovely

entire hotel was spot less, all the staff on reception, the spa, the cleaners, bar staff were amazing

need for intensive use of air freshener spray on the 5th floor ( public area with restaurant and bar ) opening

the gym could ve been a bit bigger.

the rooftop pool and gym closed way too early

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

the location,and the gym

very nice and helpful staff, nice pool and spacious rooms

had a big room with huge bed and two balconies with nice view to the pool

was really tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar

pool is very nice, rooms are spacious and clean, perfect location, close to the center but quiet,

stayed in room 306 overlooking the pool and ocean

service always with a smile. comfortable beds. hot tub, sauna & pool fabulous

spa & jacuzzi at no extra cost

wifi ,real comfy beds, staff ,location bang in the middle of town

staff all so nice and friendly nothing to much trouble, oliver on reception problem solving (re wifi) with a

the only issue was the slightly slow wifi.

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

it had a nice lobby, all canarian style buildings, nice outside rooftop pool area and views of the valley,

has a pool on the top floor

room was too cold the mattress was too soft could not heat with the air conditioning poor wifi in the

the view was amazing, the breakfast was very nice and it had many options.

you won t find play areas or small pools for kids in the hotel these can be found outside the hotel

the rooftop area is very nice, with lots of seating areas and shade to enjoy the pool

comfy bed. lovely view. lovely pool

pool, comfy beds, location, views, staff particularly alicia ( in restaurant and pool bar

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

food choices for breakfast and dinner, excellent food, cleanliness is at high level, location is excellent

the pools were lovely and it was great for kids

poor service in the snack bar on one particular afternoon.

the restaurant is lots choice during breakfast and dinner

the wifi worked very well

not so many restaurants around the hotel the wifi don't cover the whole

the view. the swimming pool was perfect to rest after a long hike. the mood.

- wifi is only in the lobby, mobile signal only outside

ocean and to the teide mount rooms comfortable very peaceful large swimming pool decent breakfast parking

wifi worked only on the common area (which was cozy)

the room also had a tv, free wifi and was overall very cozy

some facilities for kids

car parking was adequate for the number of rooms although this didn't concern me personally

location, super kitchen, nice and friendly hosts

there is a parking in front of the house, and areas in the garden to sit and chill

big, convenient parking

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules

there is an equipped kitchen if you want to use it

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

we had all what we could possibly need in the kitchen

fireplace inside is really nice) flowers around the house

the house is surrounded by pine trees, and there is plenty of space for kids to explore

kids were super happy to rin around and play on the small

even has a heated pool

the restuarant was superb. plenty of parking. the rooms were huge. very quiet and relaxing.

nice heated pool

wifi is available only in the common room area

no poolside bar service at all, and no apparent means of getting a cup of coffee or tea during the day

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

is a wooden cabin to rent on the back of the garden, and a separate room with an independant kitchen in the main

perfect for our family with small kids, very safe since all fenced

but in the living room and kitchen it is fast and reliable

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host

there is no pool available, but it’s not actually in the list of amenities included

the big swimming pool across the road, quiet location.

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not

outdoor swimming pool

small playground for kids, our son loved wandering around, the company of other kids and the cats :) the house

location in a very, very nice property with a great swimming pool

a larger frying pan in the kitchen would make things easier

loved wandering around, the company of other kids and the cats :) the house had a well equipped kitchen and 2

buffet dinner and breakfast were well presented, wide choice, and very tasty

sometimes problems with wifi

good location, good breakfast, friendly and clean

wifi was not available in our room we had to go to the common area to use the

hotel is a bit old school but has everything you need - pool, entertainment, snooker tables, bar, karaoke ;)

very nice breakfast with homemade cakes. eggs as you like , on demand.

parking on the very steep hill that the hotel is on

parking outside to load luggage was difficult, but that is a function of the street, not the hotel

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is

beautiful building, great location, amazing breakfast and lovely staff

comfortable clean room. great value. good location close to airport. free parking. all good.

comfy beds, easy parking, centrally located on the island

hotel has parking spaces available

no parking place, although it was written there are places on the street

easy parking right outside property. hot shower.

the kitchen is well-equipped and everything works perfectly

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

apartment has everything you may need for comfy stay - kitchen is fully equipped

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself

a natural pool with sea water and a beach are just downstairs

there had been a less formal bar area i could have used prior to changing for dinner, it would have been nice

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

spa could open a little later

no slippers no robes in the rooms no hair conditioner no mini bar bad hair dryer

the spa and gym are part of the package and are a very nice treat

good parking

free, private parking

restaurant and bar weren't working so we had to search for other options in the village

ample parking space too

the pool has been rebuilt to a lounge area that nobody is using

unprepared to serve in such a high quality hotel (except from the lady serving drinks during breakfast) and the

the restaurant was good, personnel very kind, we didnt try the breakfast because it was quite expensive

breakfast was delicious every morning, and the staff were extremely lovely

we had great service from tamara - excellent breakfast

we had bad weather, so we really needed a car, and tenerife is known for traffic and little parking options

free wifi and netflix (although i didn't use

good wifi

the wifi was awful, almost always disabled

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

wifi available yet not functional

for example, making sure that corners and cornices are wiped clean as well as underneath the kitchen drainer

being picky the kitchen is a bit minimal but there is a kettle, fridge & a microwave - and loads of lovely

would have been nice to have a cooker or at least a toaster and a few items for the kitchen

not even the wifi password was available

nice bathroom & good shower, nice small kitchen, no hob, did have microwave & fridge, plenty of plates etc

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

wifi disconnected when not in use had to put password in every time we used it

overall, it's great property especially good space for kids to run around

great free wifi , great value for

pool isn't heated, but after the gym that was actually a blessing.

wifi kept failing and had to re register every time

no bar near rooftop pool. had to go down to main bar for a drink

size of room, stunning views from roof terrace, facilities, breakfast choice, wifi speed, cleanliness, short

hector and one other woman who checked us out on the morning of 14/07) also the staff at the bar and at lunch

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

breakfast was ok but can be improved. air conditioning system needs to be renewed.

wifi in room

the breakfast was only okay.

bed was very hard and small, wifi didn't work well, tv was very far from the bed.

wifi didn't reach inside room but not so important

the beds were comfortable and wifi good

the kitchen was a bit cramped but it's hardly worth a mention

the access to the kitchen was direct and there were lots of terraces we could use to have breakfast

stayed 5 nights , my room on the first 2 nights had zero wifi , i was only getting a signal from neighbouring

real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if

easy to get a parking spot at the street

a free parking is available very close

nice owner, outstanding breakfast and best cafe con leche

close to centre and plenty of 'on street' parking close by

breakfast was amazing

we arrived late and left early, so we didn’t have a chance to use the swimming pool or try the breakfast

for a small swimming pool it should be heated because it was freezing cold

pool was nice and good breakfast

great eco breakfast with local products and helpful staff

location. would be great views if there weren't a noisy parking in front

great breakfast

wifi was a nightmare, it didn t work in our room

room was tidy and had good wifi

wifi was sketchy in our room ( outside it was fine

the kitchen has all needed equipments and induction stove top that is pure luxury

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

the kids’ scream and laughter woke us up by 8:00

wifi connection isn't bad, but the system to connect to the wifi is not really friendly

especially the bar staff, they are very hardworking and nice people

area , a lot of noise from a school behind woke us early , breakfast was expensive at 14 euro for kids and adults

free wifi was handy and reliable

there is no wifi in the rooms, only in the lobby downstairs

the coffee at breakfast from the automatic drinks dispenser was about the worst i have had.

the staff was very friendly, the breakfast was pretty good, the location is good.

all the staff were lovely, breakfast excellent

wifi was available only in lobby.

wifi was not protected

convenient location. 24 hour access. wifi. clean. well ventilated.

they even volunteered to give me a late check out since it was after 2am when i arrived

the bathroom was clean & modern, the wifi worked great, and the blackout curtains were very much appreciated

- very loud (next to the busy road) - hard mattress - very weak wifi connection - small tv

a dining room, a large place to sit and chill around the swimming pool, and a big private parking

good communal kitchen. private parking.

great atmosphere, total serenity and calm. the pool, shared kitchen are great!

- lovely kitchen, dining area and terrace with an excellent view

the kitchen is fully equipped and there is coffee and tea in the morning

rooftop bar is a nice place to chill

we also liked the infinity glass bottom pool along with the rooftop bar, the location was very good being quite

pool closes too early in the afternoon

price for laundry services was very high compared to alternatives outside, but because of carnival i had to

amazing pool on the roof, great location, nice bright and good size room

swimming pool. rooftop bar closed.

it s fully air conditioned it has with a minibar, tv and very good wifi connection

we could not have wifi in cimputet, only i telefon

facilities so good, lovely pool and hot tub on roof plus a mini gym

there's a selfservice laundry and supermarket right around the corner

wifi connection very poor and despite the rooms are big, there was no desk to work

great balcony, wifi, a

wifi available, but without internet.

late check out was a bonus

no lamp on the bedside, no aircon, no self-laundry