quality rooms are spacious, bathrooms are very nice and terraces are beautiful had access to 3 pools, highly

coffee wasn t great and the service in the lobby bar could be a little slow in the evenings

only pool and resturant, excellent wifi everywhere , very good choice of restaurants some michelin stared,very

room service was great and the place is still very beautiful with the palm trees and the moorish

especially, breakfast was absolutely amazing

clean, great staff, great breakfast, great facilities, location, the swimming pool is great.

this place set the bar super high

the pool is awesome

bar and waitresses in the main entertainment seating area where all grumpy which was sad as

ok and it would have been nice to have some milk for a cup of tea in the morning, nothing that room service can

room was clean and spacious, there is a small garden with a pool, a kitchen if you want to cook your meals,

fully equipped kitchen

the kitchen was a bit cramped but it's hardly worth a mention

what we found as a problem was no existence of a possibility to do a laundry - no washing machine, no laundry

kitchen well equipped

so fun for kids, there's so much for the kids to do and its relaxing for the parents, defo use the kids club,

more equipment needed in the gym

you want to find the place close to the pool, you need walk up 7 am and go to the pool and leave the towels

snack bar exceeded expectations with hot foods

very good thnx to all staff rooms cleaned every day kids entertained food very good to all tastes highly recommend

coffee. maybe a wider food selection in the quiet pool area would be nice.

our room was block c - perfect location by the quiet pool with a lovely terrace

perfect place for family with kids

there was plenty of delicious food for breakfast, lunch and dinner, and unlimited alcohol was provided

- spacious rooms - animation team and activities like mini-golf, ropes course, mini-disco, billiard tables, -

we didn t use everything (as spa, sauna, massage, golf etc) , so we ll come back for sure

staff, kids animation, pool, atmosphere

no kids are allowed there though so it was wonderful to read a book in peace and enjoy better food and

a family hotel, not a lot things to do for kids

the spa was in another building/hotel (which is not specified on the website) and was out of service

poor wifi in the room and in most locations of the hotel, but this is not a big deal.

wifi wasn't very good especially in the room

the view from the room with jacuzzi, pool area, food, people, everything

wifi was really poor and you had to book everything through reception which creates a bottleneck

court, table tennis, gym and if you want to take care of yourself you can choose many options in spa (with

no pool for lilos for kids

the entertainment, the food and drinks, the pools and pool area

your larger to shots or shorts cocktails tea coffee all maner of fruit drink and slushes for the kids

is modern, very good for families, 4 big pools and 1 for children

very good hotel for vacation, unlimited free wifi, all entertainment included, good food

wifi in room rubbish

excellent (very tasty and fresh desserts especially), the overall ambiance and concept (music, kidsclub, the

i also enjoyed the food from the splash bar and of course room service

it's like paying for a round of golf and only being able to play 3 holes, but still pay full price

good wifi

friendly staff and great kids club

friendly staff and great kids club

everything was perfect, nice hotel , good swimming pools, good food.

is supper kids friendly hotel along side with a lot of fun programs that keep your kids busy and you can

breakfast & dinner options were quite good, but the lunch options could have been better

the villas have a fully equipped and good kitchen

we made use of the gym and spa every day, which were never busy and a great start to the day, or to relax afoinf

the wifi could have been better the beauty amenities were rather poor

body lotion available in the room, the wifi was a little iffy (i think you can only use one device at a time)

there was a fully stacked bar and a nespresso coffee machine too, except for milk everything was there:) the

the best menu was the room service menu but that ment having to eat in your room

breakfast was great - massive amount of options

breakfast was really good, a wide selection and fresh eggs, pancakes, waffles on request

only thing i can think of, is the minimum spending of 15 euros for room service dining or breakfast

the breakfast was exceptional fresh and varied

room service a little slow on the first evening but they gave us a complimentary bottle of bubbly

room service was very nice and had really good food with good selections

the wifi was only working inside the villa

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

when there are visitors the receptionist is very rude 3 there was a lot of rubbish and even a golf ball was

could have maybe had a playground for kids as well as the kids club - something for them that was open all day

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

amazing staff - super friendly with kids

suits, facilities, breakfast,staff- all exceeded our expectations and was just perfect

great breakfast with qualitative , local and organic products

the kitchen was fully equipped (even with coffee capsules and wide selection of tea) and the roof

you have a fully equipped kitchen with free coffee an tea and a fridge to use

with a lovely shower (even though it was stated as a shared bathroom), very well equipped kitchen, perfect

the kitchen is very well equipped for cooking

shared kitchen is very well equipped with oven, microwave, coffee machine, toaster and even a blender

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

must realize that all inclusive can lead to poor service to those not in receipt of all inclusive(pool bar

excellent pools and great pool with slides for kids

room service quick and very clean rooms

spacious room very clean room good diversity of food at restaurant very nice swimming pools kids swimming pool

location, staff, breakfast was excellent

facilities - gym padel spa

the saltwater pool, lunch bar and breakfast was very good

ample and safe parking

paying for parking...wifi was variable

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

hotel is more older group orientated, i think we were the youngest there beside the families with kids

coffee during breakfast could be improved.

the room size and bathroom not suitable for kids

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

the hotel is really well set up, and breakfast is very good

also had a nice small gym

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

breakfast was good and varied.

the breakfast is excellent.

there doesn't seem to be a bar or cafeteria (even though this is advertised to the street), which also confused

no bar or nice places to sit in the hotel

breakfast was not good, the only nice bits were the pastries but those were small and gone after 10

no bar and nowhere comfortable to sit that was warm enough

excellent breakfast with fresh ingredients and home made food

spa treatments very expensive

the sports club is the best hotel gym i have experienced - a lively fun place to hang out with a great

had the suite for 6 people - 2 adults and 4 kids

were lucky to get an upgrade to a amazing apartment with a pool and fantastic views of both sea and mountains

our suite is spacious and equipped with everything necessary for family holidays with kids

it in tenerife these days), very nice pool area (several pools, some of them heated) and pool bar (thanks justin

room service was a bit pants

i didn t have breakfast this time but it s always been excellent

best i ve come across, breakfast had good variety, good amount of sun beds and lovely pools and gym

the wifi is fast, and the bathrooms are very clean

swimming pool and gym facilities very good

breakfast was great. staff were great. loved the pool and gym. great burger by the pool...

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

stayed in one of the level rooms which had a fantastic sea view and for adults or couples it's worth paying the

opening hours of the restaurants or room service could be extended given that there aren t any restaurants in

attentive, with great added extras such as a pillow placed behind your back for extra comfort, golf buggies to

serenity, tranquility, excellent facilities, kids happy, parents happy

we mostly were ordering dinners from the room service and it was all very nicely organised: fast, beautifully

go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent

great access to a lovely beach and nearby shops very nice evening atmosphere free and flexible kids club lovely

pool was beyond amazing

adults only quiet oasis in the hear of the action if needed too - with friendly professional

they helped us book a round of golf at a nearby course and also spa treatments at the same course

very relaxing adults only stay, we're definitely going back next year

liked every thing, friendly stuff, nice music in a bar, very good breakfast, very nice garden area, see view in

drinks are more than double local bar prices but it s a five star so expected

room service do not pick up the phone

and tea wasn't replaced in the bedroom and no milk (you had to go to the bar and get it)

always available, great breakfast selection

breakfast, we all know what buffet's are like but this is a very,very good one

underground parking super important when you come to visit during the summer hot days

location , plenty off room around the pool area and so close to the beach

the activities were varied for kids and adults

excellent breakfast choice to cater all needs

room service menu needs to be extended, it is rather basic

you could always get a sunbed at the pool

plenty of activities for kids of all age

whoever owns the hotel put a lot of thought into the layout theres plenty for children to do,kids clubs fantastic

suite was amazing in fact there was nothing to dislike but the icing on the cake is the skyline bar which i don

wifi on my room wasn t the best sometimes but the hotel is extremely big so it s expected

great facilites and activities for the kids

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

everything is ok. one of the best place - big swiming pool area

may be a section of water with a sail for shade for the kids

the gym is well equipped and a nice size, there are also lots of activities and entertainment hosted by

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day

breakfast was incredible especially with the view and everyday a pastry chef would make something

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

breakfast was lovely

a proper adults only hotel

even we spend only mornings and evenings in the hotel, but kids like swimming pool, football fields, snooker,

the pool times were restricting. 10.00am to 6.00pm. the gym equipment was extremely poor.

food, beds, pool, sunbeds, staff, service, reception,restaurant, bars, evthing fabulous

liked the standard single bed in the sitting room/ kitchen the buffet breakfast was varied and off good quality

as in hotel kids are considered up to 12 year old

bad internet connection only 9 parking places for 150+ rooms (there is a big parking place outside the hotel

great location, clean hotel, lovely staff. great for kids.

wifi on room 1156 does not work very well unfortunately

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

about this hotel is brilliant, food exceptional, cleanliness, staff , room and bar

the breakfast was excellent, quality food and a superb selection and the staff were exceptional

no kids entertainment or kids

wifi could be improved in some of the pool areas, this was a bit problematic for us because our

the gym facilities were great and we were pleasantly surprised by the range of weights and machines

difficult to point anything. a couple of things missing in the gym ie weights.

2 ensuite bedrooms so we had 2 showers, fab rooftop, balconys, lovely pools, gym

spacios pool area and good wifi

first couple of days, then when we seen the all-inclusive icecream they didn't want to give the kids it crisps

kitchen equipment is limited reception is under staffed often had to wait for ages

it was everything and more the roof top bar was amazing

aroma from air con, breakfast live music, hotel programme, beach 3 minutes away from hotel in lazy walk, star

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

the gym and pool fitness classes were great fun

beautiful pool grounds and the snack bar there was actually tasty

snack bar is paid regardless all inclusive

there needed to be a little park for kids

due to covid the facility's were not open, spa, indoor pool, kids club

, but overcharged me originally booked for two adults cost 1571

the pool area should have something for kids to play at maby mini slide or something.

would definitely recommend to couples and families as the kids club looked amazing, we didn't have any kids

the accommodation was spotless, the pool area was never busy and the restaurant/pool bar had a great variety

and extremly clean, the oceaan views are beautiful and the swimming pool was excellent for the kids

breakfast was delicious and had lots of options for the kids during the

i liked the location, the new spa and breakfast.

wifi was a real problem

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

view ) ; staff welcoming and very friendly; very nice , comfortable and clean room; very good breakfast

pool was very nice for small kids, and there are many spots in the area for best sunset spot

it was easier to go to the bar and order drinks ourselves

gave us a late check out which we really needed with a baby

staff was very friendly and it was very clean i defently will come back in summer with my kids.

for families with kids, totally recomend to take a suite/two rooms (we asked for the update after seeing the

great for kids and spoil with some music for a change !

there was also a small kids pool and that would be my only concern - other than that there was nothing that

gym - underequipped and had some very old equipment

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

there is a nice pool area for children different ages

free wifi was strong everywhere

pool bar was weaker than the inside bar

pool party for kids at late evening/night and many others, can't really list everything

the wifi doesn t work properly and i was unable to get mobile signal at that exact spot too, no

wifi was a nightmare, it didn t work in our room

during the day the bar was open to buy drinks whilst sitting round the pool, and in the evenings the restaurant

the parking is a hazard for your car, be very careful when entering

city life and the nearby national park for hiking, and it was a big plus that the hotel offered parking

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

breakfast was amazing

gym was okay, but a few of the cardio machines have seen better days

the gym could do with modernisation, as some of the equipment was broken

pool areas

room was comfortable, spa was relaxing and breakfast was lovely

the restaurant and breakfast

bed was very hard and small, wifi didn't work well, tv was very far from the bed.

wifi and television signals were very poor so take a book

breakfast was ok but can be improved. air conditioning system needs to be renewed.

also didn't no where to get a drink from without ordering room service or been in the dinning area

breakfast choices were very good, and the cold and hot drinks were of a high quality

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

is an excellent mountain spa hotel with great staff who make it special

wifi in the room is very bad

gym and spa amazing

buffet bar has burgers, pizza , hot dogs etc and were all very nice

no iron but hotel provided a laundry service at an extortionate price

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

pool area great, spa fantastic, mediocre massage

wifi was sometimes unreliable.

the pool has been rebuilt to a lounge area that nobody is using

there was reserved parking available right out front

it was disappointing that the pool was closed during our three night stay.

kettle, no water ( as advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact

breakfast and dinner were excellent

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

hotel has very few parking spaces

breakfast: lot of choices

our room was on the top floor which had very good views of the surrounding area and pool

the kids are very well minded in this hotel

wifi and lack of plug sockets in room.

wifi very poor quality

to leave resort for a cigarette when there were lots of locations on resort that could of been smoking

i highly recommend it for families, staff is very polite and helpful, the swimming pool and kids activities

i found it more adult focused but that suited us as we was away as couples with no kids for the weekend

good cafe bar area to

entertainment was non existent, we had 2 under 12’s and there was at least 5 kids consitantly and was told it

i found it more adult focused but that suited us as we was away as couples with no kids for the weekend

young solo travellers - seems to cater almost exclusively to elderly couples and families with kids

the location is fantastic,the staff is very good,kids animation and mini club was amazing

wifi available throughout the property

loved this hotel the location the beautiful breakfast, rooms were very comfortable

room and my children room was leaking through sealing which was fixed but my kids had to change their room, the

i liked the swimming pool, the bar at the swimming pool

kids pool not heated , therefore kids up to 5 had to use big pool

staff where friendly especially at the spa we had an amazing couples massage

i enjoyed the spa and the 2 pools outside.

clean, very good breakfast, nice pool area and pool bar

ough we didn t get a chance to test it, because we were here only 2 days), a fairly large pool with plenty of

yes you have to walk to the beach but it’s manageable we are a family 2 adults 3 kids 17,9& 4 month old

brilliant size for a family with the bonus of a kitchen

are two pools in the center court, one warmed, the other not

we stayed in a 2 bedroom villa with private pool and opted for the all inclusive package which was well worth

our room (family villa) was also great, the kids' room was full with toys, it was a very colourful and friendly

would've liked to be able to give the kids a snack there in between buffet and lunch restaurant times

they have not given us late check out

from the cleaning staff to the photographers the waiters and bar staff were all perfect

gym didn't have much equipment and closed at 7pm

wifi a bit iffy

room service could have a more spanish food specialities.

the room, location, breakfast and breakfast room, pool area, staff, gym, relaxing atmosphere, made our children

suite for a family of 4, huge terrace which was great for lunch and drinks with our other teenage kids

staff was lovely and particularly like the maui beach bar to relax with a cocktail after a whole day of surf

the gym only opens at 9 am. it would be good if it opened a little earlier.

the breakfast and bar snacks (poke bowl) were delicious

beautiful territory, quite convenient location, free parking just near the hotel, easy to go out to the city

the parking lot was always almost full (the hotel was fully booked)

whilst no dedicated hotel parking, we did manage to park outside hotel every day without any issues at all

room, grounds and pool are beautiful

good music on the pool bar and excellent bartenders and i really recommend the massage tent (maria) has a

(but it shut at 5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis,

cold pool

sauna wasn't working. gym equipment needed updating

the mini golf course is fantastic

pool side bar but nothing said regarding bring your own drinks in

adults only!

wifi in the room is not free and needs to be

we checked in after a 4 hour flight 4 mature golfers asked where the bar was he went to a fridge at the reception

no bar by the pool

glass of champagne on check in best hotel breakfast i ve had abroad great pool & heated good gym rooms nice

loved the breakfast and a great gym.

playing muzic to loud at the bar late!

the spa and the cocktails at the pool bar

the heated jacuzzi and the breakfast

friendly, also animation team does great job with all entertainment, loads of fun not only for kids

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

of the bars you had to use a room card thing to purchase at the bar with the card attached to the room

the kids pool area is especially great for families visiting with kids

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

prices at the spa felt a touch heavy

breakfast was great, good menu to choose from and plenty of choice for something to eat.

wonderful hotel and golf course with excellent staff

quite a stuffy atmosphere, not enough bar staff so slow and long waiting times

our balcony provided us with beautiful sun-loungers and awning overlooking the pool with the coastline in the

half board and breakfast and dinner was excellent with a great choice from the buffet or the show kitchen

poor wifi connection

the golf court made a nice addition and nice view

the kids day time and evening entertainment was great

we had numerous things had problems with ants on our kitchen table (contaminated our food) had beetles on our

great walking distance to several attractions, bar and restaurants

kids bed was horrible

the room is large and clean, and you can see the pool in the room balcony

are brilliant in this hotel they go above and beyond for the people staying there, tom behind the bar is

brilliant pool area and lovely apartments

problems with parking places.

good location ,nice pool ,great kids club. most of staff very friendly and helpful.

breakfast as always great choice

siam park is 5 minutes away by taxi which is also a great day out, kids or not

loved the piano playing at breakfast time

the kids club animators were amazing

the kids club animators were amazing

amazing property ,cannot fault in anyway,breakfast was fantastic ,rooms cleaned everyday ,pool was massive and

also had use of the cleopatra palace pool and bar area which was very quiet

had to pay extra fee for mini golf (which was not in a very good shape, and for the racquet in order to play

the pool, clean, warm and great support staff next time i may upgrade to the rooms with a rooftop

nothing, apart from room service food was below expectations

the breakfast was great and made us things that were not on the menu and nothing was an issue for them

some music at the bar in the evening would have provided more atmosphere

bar staff were fabulous

location, stunning historical building with beautiful innner courtyard, cool rooftop pool, very tasty

location, friendly staff, comfy beds, free wifi, free library

fresh cooked breakfast, great. staff very good.

there's no pool bar but they come around taking orders to drop you up drinks

the breakfast is excellent lots of choice and very fresh

no kitchen. no access to terrace except at front. no double bed as promised.

wifi for an extra price, which is a bit strange.

wifi connection was good in my room

of signage as we could not find the kitchen despite there being pictures in the booking

window to inner building space with smell from kitchen, so opening it was not an option, there was no fresh air

the miniclub for kids is great and the staff is very committed to showing the kids a good time

it was impossible to stay in bar at night so we had to leave hotel as we felt very

spacious quiet great breakfast helpful staff

friendly staff excellent choice at breakfast lovely and clean

i wish the pool times were extended so that they close at 8pm

wifi work great anywhere in the hotel

staff very nice at both the reception, bar and restaurant

tight at the pool seemed overcrowded looked bigger in brochure no disrespect but a bit to more kids inclined

unbelievable variety of food for breakfast and dinner

staff near the pool bar wasn t very nice

we had a car and could keep it right in the front parking

buffets were really good, very comfortable bed, good wifi, friendly staff, clean, easy

buffets were really good, very comfortable bed, good wifi, friendly staff, clean, easy parking

had parking, was by the sea and had a small gym

i recommend taking gym-yoga courses

breakfast finished at 10 which felt early gym was supposed to open at 7am - it did for first few

it has a very well appointed gym looking over the seafront

adults only. always sun beds available when i wanted one. buffet food very good.

breakfast buffet with everything that you could want

adults only

a larger frying pan in the kitchen would make things easier

wifi in the room we were in as well as the mobile reception was hard to come by

the swimming pool was great

loved wandering around, the company of other kids and the cats :) the house had a well equipped kitchen and 2

pool cold in decemeber (be aware) but pool not needed

rooms. pool. view. villa

swimming pool is not a swimming pool it's really tiny

great atmosphere, total serenity and calm. the pool, shared kitchen are great!

of an oven in the kitchen

well equipped commounal kitchen with several tables

nice owner, outstanding breakfast and best cafe con leche

breakfast was very good with plenty to choose from

no parking - but there was street parking.

breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or

parking is a bit difficult as it is public parking bays

beautiful building, great location, amazing breakfast and lovely staff

breakfast is amazing

location, big room, nice service. parking is in front of the main door

street parking available nearby

is great, public parking and supermarket nearby

rooms are nice with original touches, breakfast room still to be finished, but swimming pool is ready and very

spa use is not included

there is also a relaxation spa with is a great addition

pool was nice and good breakfast

breakfast would have been better for me, because of early programmes