there are multiple pools and walking trails

number of swimming pools many activities for kids and adults variety of food and drinks car renting facilities

only 2 devices allowed with free wifi access per room

wifi was absurdly complicated to connect. why so many steps? why registering again?

mabey there should have been more of entertainment for kids.

the pools, the spa, and gym were just perfect

- despite the hotel being packed you never wait much to be seated or receiving your drinks at the bar or having

we loved the music, the breakfast, and the overall design

and the pool was not heated unlike it was last year

pools: fantastic selection, and the huge beach club pool was my favourite place to relax

the mini bar availability with no extra charges

loved yoga by the infinity pool looking at the ocean each day, and the gym

t like cocktails from pool bar filling like you drink water, completely different taste same cocktails in

is supper kids friendly hotel along side with a lot of fun programs that keep your kids busy and you can

kids pool was off to often, staff explained it with a wind

went over and above to look after us, the food and drink options and quality were brilliant and gym facilities

the best menu was the room service menu but that ment having to eat in your room

stunning 3 bed 3 bath with private pool

breakfast was delicious

excellent service, facilities, equipments and breakfast

staff were excellent, villa was immaculate, great location near golf and la calleta area.

they left a bottle of wine and water on the kitchen counter which we thought were complementary (as it often

main restaurant food wasn t nice. room service was terrible.

we arrived in the afternoon and had a challenge in figuring out where the parking was (it's underground and on

pool was so clean and relaxing

the food, be it breakfast, lunch, dinner or room service was first class

breakfast and location was amazing - everything was perfect

not a huge thing but it would be great to have more local food options at the restaurants / room service - the

and that you can swim in a river from your pool, perfect

wonderful breakfast

the heated swimming pool is huge and very clean, the lounge is comfortable with clean beach towel provided

the pools and other facilities were great, pool area was never crowded and we would always get a sunbed

great breakfast with qualitative , local and organic products

the whole family loved the pool, the olivia buffet for breakfast was excellent

breakfast with justine and her team was extraordinary

families with small kids kept sun loungers reserved although not being used by their kids

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as

laundry service was not gut (left stains)

a call to room service was totally ignored

gifts to excellent service throughout our stay at the hotel, its restaurants, the spa, the kids club

especially, breakfast was absolutely amazing

nice swimming pool, clear room and wonderful phenomenon

kids are very welcome, kids under 4 eat for free in the restaurants, and they even provided a nappy

free valet parking service with fully integrated reservation

perfect hotel for staying with kids

found the furniture in the outside bar area very uncomfortable

we also loved the guilty restaurant by the pool, the staff were excellent and the food was really reasonably

with a warming pool in the middle which is perfect for kids swimming all day

brilliant food in the tapas restaurant and excellent cocktails at the pool

charging for car parking if you wanted covered parking

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

spa still closed ( covid ) but offering massages one of the best massages i have had

food was not great , they had no kids club , no kids entertainment at all

friendly staff, good beach area of sun beds in sand, good location, free parking, bars generally good

hotel could not fault from rooms, food, pool

the breakfast was fantastic, and the restaurant we tried served some fantastic steak

the pool was amazing to include the pool staff, room staff, bar staff, and buffet staff.

it in tenerife these days), very nice pool area (several pools, some of them heated) and pool bar (thanks justin

pilates and aqua gym classes with monica were great

that it was 'adults only' which made it so relaxing by the swimming pool

adults only quiet oasis in the hear of the action if needed too - with friendly professional

very relaxing adults only stay, we're definitely going back next year

small gym

the breakfast buffet is the best we've ever seen, and the terrace outside is a fabulous place to start

breakfast and a wonderful first impression thanks to the view from the room

the gym/health club across the road which is part of the complex was brilliant, there are kids classes

kitchen and cooking facilities great staff for adults and service great child friendly

communal pool which is heated but it meant we always had to leave our lovely suite to oversee the kids

did not like the breakfast, i like hot food and this was luke warm everyday, i even tried going early in the

perfect location,beach , fresh water kids pool, nice breakfast.

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

on the second last day was below par if u arrive late with the rental car u will struggle with a parking space

entertainment in the piano bar - too much easy listening and there are step s everywhere so you have to be

gym requires a keycard to enter but has no proper ac

stayed in one of the level rooms which had a fantastic sea view and for adults or couples it's worth paying the

lovely heated kids pool. staff where lovely, beautiful views from the bar

kids shows near bar, excellent service, brilliant entertainment staff, warm pools

pool area and gym really nice - super relaxing atmosphere

side bar all inclusive lunch options were burgers, hot dogs or pizza

bath, it was the first from 4 hotels where i was with my 11 month son that did it), big and nice gym that works

kids club wasn't good

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

the gym is a bit dated if you are used to a good one

had a 20 hour journey then nearly 3 hours sorting out suites for myself and family ud83dude29 room service food

no pool tables

bus stop close by for free bus to siam water park which was perfect

very quiet at night great sleep,teo tellys with uk channels,loads of space ,adult pool area with subed service

water park is small, but my children love it. meal is good also. staffs are very kind.

pools are convenient with children the water park is amazing and the water are warm the room is

for kids very clean well kept hotel good quality buffet entertainment team were very enthusiastic

wifi was weak and a bit hit and miss.

sofa bed could have been more comfortable. wifi was not the best.

activities for the kids were excellent as were staff

were unfortunately awful, and the kids disco in the evenings could do with a bit more

nice kids pools and aminations

staff, animations for kids & adults, cleanliness, services, beach, almost everything in a awesome hotel with

to circumstances beyond their control the spa was shut

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

be also aware that there re too many bottles in the fridge mini bar and bottles may fall down on the floor

however the staff at breakfast could be a lot more attentive i think

fantastic, a select few around the pool, no noisy music or building works or children

the pool was heated and the view was amazing

my wife is disabled so we tend to use room service a lot and i thought the selection of food available was very

breakfast was lovely

gym needs a complete overhall, its a disaster, everything is old and broken

great location. great kids area. great hk team.

is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus kids play

great location, clean hotel, lovely staff. great for kids.

we enjoyed so much the activities particularly the aqua-gym

difficult to point anything. a couple of things missing in the gym ie weights.

location, very good facilities (table tennis, putting range/golf, large swimming pool with jacuzzi, and lounge

amazing breakfast, great staff and awesome gym

comfortable, spa treatments were amazing, we stayed in taganana block which had easy access to gym/spa/pool/bar

breakfast was such a selection and really tasty

wifi very slow, kitchen basic

a lot of kids out their seats so you need to have your wits about you

very family oriented lots off things for kids to do staff were very friendly

liked the standard single bed in the sitting room/ kitchen the buffet breakfast was varied and off good quality

a missing kitchen implement (corkscrew) was replaced by one that broke on first use then by one that did not

only downfall was we had the room directly below the sky bar which blocked out the sun from balcony & the sliding

the wifi was so annoying, we needed to ask the staff to come and check it like 5 times.

the pool large clean rooms. all inclusive great choice. great location

all inclusive was a dream we had drinks buy the pool most days

swimming pool is fun for kids

then the drinks in the lounge eg cocktails you have to go down to reception or the main pool bar on level -2

wifi signal is week and internet speed slow

i loved the view, the room, the pool and the fact that there were enough hammocks even during holiday peak

spa is enjoyable and the food is good

we were very impressed with the cleaning staff and room

asked to leave the adults only area because i wasnt all inclusive but had paid extra for the adults only areas

everything first rate but i have to say it s the best wifi i ve ever had which was handy as i was working

friendly personnel, spacious hotel, perfect location close to the coast and boat activities, nice pool

same music over and over again for kids night programme and pool ambience

clean, modern apartment lovely hotel large and clean pool/area kids activities friendly staff

there is also a gym on-site; it s small but well equipped and perfectly fine for a workout

great staff. great location for kids.

was not allowed to play with balls or inflatebles in the pool, even though there were only kids in it playing

poolside bar excellent with very friendly staff

kids loved that they could watch films in english would definitely book

for us: despite claiming to be a family friendly hotel, there was no play area or toys for kids under 4 and

hotel was beautiful, the breakfast was excellent ud83dudc4c the pool area was clean, and

no aircon in the gym

games, gym and the spa - we spent an afternoon in the spa and sauna

it was really stuff gym was great

and there is always something for the kids to

very weak wifi.

gym - underequipped and had some very old equipment

location of the hotel is very good the wifi was very quick

great hotel and food was very good , very chilled out and the kids loved it . view was nice too

pool was perfect for family, staff were exceptional, can t praise them enough

cleanness, furniture, plenty of food (perfect variety), rooms, place and activities for kids and adults

pool party for kids at late evening/night and many others, can't really list everything

even tho we had a romantic holiday kids around weren t a problem, definitely it s worth to upgrade to

in addition we also were very impressed when the hotel staff were looking after kids, babies

loved the restaurant such a good variety of food and pool area lovely

corridors and staircase are a bit shubby and need renovation - the adults only part actually meant 80% retired

breakfast choices are excellent, could not have better quality, choice, standards or service.

allowed at breakfast and lunch but not at dinner, slightly inconvenient sometimes but not a deal

needs another bar open after 6pm other than small reception bar

kid's disco funny and makes kids smiling

that i could not use the frigeraitor whitout payng for it. the gym is very old and not god.

not much entertainment on for kids during the day round the pool

gym is a bit of a joke to be honest, not even worth your time unless you want to walk through an

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

i highly recommend it for families, staff is very polite and helpful, the swimming pool and kids activities

food, pool and the best one is sea view

perfect for hens and stags i wouldn’t take kids there as this is so near the strip but was perfect for us

no good bar area

food was very poor and so was the wifi .

room was above the trash pins and kitchen area and also we could here all night long the pumps, that were working

very nice helpful staff, service, breakfast

breakfast and dinner was outstanding, variety of food of good quality and taste, nicely presented

outside the party area which is crazy loud if you walk on the seaside in the evenings), public parking, amazing

there was plenty to do through the day for adults and kids alike, yoga,pilates, archery,fashion show, pool

i liked the swimming pool, the bar at the swimming pool

the pool was fantastic

wifi does not work properly

special mention for the girl doing kids club she was just amazing so kind and patient the kids loved her

in the imagine bar disappointing due to the poor layout of the venue which resembles a school gym

good wifi

no option for room service

views nice pool i missed breakfast but its included so very good price

the pool was nice, the sport activity they were conducting was funny as well

this isn't applicable to me but i wouldn't take kids here as the evening entertainment ends around 11pm

kids are not allowed inflatables in the pool nor are they allowed to jump or dive in

the wifi also wasn't very good, and our room coverage was not good at all

the gym needs to be updated

i had sent an email requesting a room for my parents that would be sunny and overlooking the pool area so my

expected much better quality mattresses they were very hard and you could feel the springs on the kids beds,

wifi only available in reception and certain pool areas, inconvenient when you need to access email

would have liked ot have wifi in the room and functioning power points by th epool.

the room, location, breakfast and breakfast room, pool area, staff, gym, relaxing atmosphere, made our children

hopefully in april/may but we believe it is having a break and will be closed to upgrades to the pool

breakfast was extraordinary both in selection and quality

kids pool was absolutely freezing, bigger pool was ok

wifi worked everywhere

there is a hookah lounge, smoke cafe , supermarkets , japanese restaurant , water park and much more very close

clean, very good breakfast, nice pool area and pool bar

15 minute walk to siam water park

should have the bare minimum like: porter to carry the luggage back to the room room service laundry - pressing

pools great. enough sun beds. gym satisfactory. spa good. food plentiful.

were really friendly,the apartments have the wow factor, the food and service was great and the pool was amazing

brilliant, with a kitchen area, good bathroom, comfortable beds and the garden looking out to the golf course

kids spa for nails and massage

volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area is

a laundry room for guests to use would be a

pool bar had good selection of food and drinks and the good quality

glass of champagne on check in best hotel breakfast i ve had abroad great pool & heated good gym rooms nice

lovely pool and great variety at breakfast

wifi in the room is not free and needs to be

had to pay for wifi

we checked in after a 4 hour flight 4 mature golfers asked where the bar was he went to a fridge at the reception

pool on the roof is good but you need to be quick to get a sun bed, great views though

the pool parties on the terrace

the breakfast was also tasty and so many options

lovely hotel great for the kids. really good entertainment and a great variety of food.

the hotel didn't actively manage that so if you were not at the pool early you could miss a spot

couldn't sign into wifi

this place set the bar super high

only criticism was, our room was quite close to magic bar and the strip

childrens club is open everyday and you can choose without furher notice were kids want to join, and my younger

good location ,nice pool ,great kids club. most of staff very friendly and helpful.

breakfast as always great choice

was no wifi

great facilities, especially the hairdressers and gym,

pool bar expensive and not a lot of choice

lovely breakfast with plenty of choice... lovely staff...excellent location

green interior, large pool, private parking, direct acess to beach+promenade 9

night entertainment for kids and adults is very good

friendly staff - spotless property with nice pool breakfast bar - highly recommend

lovely location. perfect for the shops and beach. pool with plenty of sunbeds.

brilliant pool area and lovely apartments

kids bed was horrible

staff exceptionally helpful bar staff very friendly and created a great atmosphere spotless could not fault this

the kids day time and evening entertainment was great

slow wifi very uncomfortable sun loungers till price doesn t match drinks menu prices double toaster

facilities are quite nice, especially the swimming pool breakfast buffet was nice with a good variety of choices

kitchen should be equipped with washing up liquid and sponge

kitchen was, lacking some basic utensils (dish detergent, sponge...).

breakfast was great, lots of selection

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

friendly, also animation team does great job with all entertainment, loads of fun not only for kids

of the bars you had to use a room card thing to purchase at the bar with the card attached to the room

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

room service was horrible

the exception is a snobish beach bar outside the hotel which insists in loud music from around 16:30 to sunset

i am 6 months pregnant and it was super comfy, had a motherhood massage at the spa which was fantastic

appreciated the prompt room service and sangrias

the spa is dated . some of the guests were chav.

direct access to the golf course

room service poor

easy access to golf course and arrangements for storing golf clubs made playing golf completely hassle free

pool too deep

breakfast was great, good menu to choose from and plenty of choice for something to eat.

gym was small and poor

good music on the pool bar and excellent bartenders and i really recommend the massage tent (maria) has a

the best part was the pool, the bar inside the pool and the staff

amazing sea and pool views,friendly staff all around,delicious restaurant food,huge pool fun for kids and adults

we didn't have breakfast so i can't comment on that, but the pool bar had basic food (sandwiches, burgers,

parking is public (free of charge) but we were able to find a spot every day

lovely views and adults only

the hotel at the evening has no food service or some evening vibe, to chill out by the pool

we self-catered a few meals - the kitchenette is not very well stocked

great breakfast and swimming pool area

private parking

there was no spa and there was no info about it on the website

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

you will find a parking there and some area for spending time (like swimming pool)

the swimming pool area is very nice, and the gardens are full of perfumed flowers; the room was clean and bed

very good breakfast, roof top pool and sun terrace with amazing views

pool on the roof was so nice, dry peaceful and relaxing

perhaps, the one only thing that would have been nice, was if the pool area was opened for a little later than

very good breakfast, roof top pool and sun terrace with amazing views

the time the pool closed & there was no bar.

kitchen facilities were a bit lacking, no bottle opener for example.

no kitchen. no access to terrace except at front. no double bed as promised.

had to log into the wifi every 20 minutes.

clean, well located, good price and excellent wifi and room appliances.

of signage as we could not find the kitchen despite there being pictures in the booking

friendly, good food, cleaning rooms evereday, wifi working in all hotel( incl

small park beside hotel with outdoor gym and playground for kids

tight at the pool seemed overcrowded looked bigger in brochure no disrespect but a bit to more kids inclined

staff, food, location, wifi, the rooms. self service laundry.

breakfast was exceptional

not a large hotel, that makes the bar and restaurant area are very comfy

good selection for breakfast

location was perfect and if you like crazy golf then it s right outside the back of hotel

small wellness and gym area

not enough beds round the pool

we paid big money, and had to explain every time when the kids wanted to drink a soft drinks

was poor not a lot of choice only 1 smoking area and u have to pay for drinks if not superior and pay for kettle

smoking rules were

beautiful views fron the roof top bar

only thing i can think of were the paper/plastic cups around the pool which tended to go soggy - a minor detail

and they had a much nicer view / balcony the roof top is extra charge for entry the bowling, mini golf etc seems

loud music for pool aerobics one hour everyday. but that's being very picky.

didn't realize that adults only translates into old age home

hotel i have ever stayed in, hotel decor lovely, pool area very clean plus hotel provides towels for sun loungers

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

the spa area is a bit dated.

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

the wifi is very weak and the vodafone cellular network is almost impossible to access (unlike in

a fine complete breakfast and nice staff

and outdoor swimming pool, charm of old building well renovated

stayed 5 nights , my room on the first 2 nights had zero wifi , i was only getting a signal from neighbouring

and you live in the traditional canary house, everything is very clean and nicely decorated the kitchen is very

the wifi is mostly not strong

room was clean and spacious, there is a small garden with a pool, a kitchen if you want to cook your meals,

what we found as a problem was no existence of a possibility to do a laundry - no washing machine, no laundry

swimming pool renovated on easter all the plastic waste for all inclusive customers (buy reusable plastic

snack bar exceeded expectations with hot foods

heated pool was really good for kids and babies

loved the foam pool party the snack bar was good too and the paella

very good thnx to all staff rooms cleaned every day kids entertained food very good to all tastes highly recommend

the wifi was horrible

there is free wifi and the signal is usually ok

charges for safe , iron , kettle even tho all inc thought was pretty poor no mini bar at all no room service

this configuration might be a reasonable choice for a couple with kids, but really should not be branded as

wifi was great

the snack bar outside is constantly stocked with pizza, chips, hot dogs and a bbq cooking burgers and chicken

and great facilities such as pool, restaurant and open space

perfect place for family with kids

have no idea what people without kids are doing there. i think for them it might be too noisy.

swimming pools were super clean and fun

only negative is it s becoming adults-only so we can t return as a family for a few years.

i would say that the breakfast could be more diverse.

and the pool toilet wasn't very clean and had a cockroach buddy

at the bar the likes of pina coladas were pre-made out of a bottle which we didn t mind for when it was

wifi wasn't very good especially in the room

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

there was a steam room, sauna, solarium, plunge pool, jacuzzi and a decent size swimming pool which looked like

great spa food catered well for vegetarians staff were really nice good breakfasts

little bar in the lounge where you could enjoy an after-dinner drink would have completed the evening

staff, beautiful location, spa facilities with swimming pool and complimentary tea, awesome huge room, comfortable

tea/coffee etc); all new; very quiet although close to the road; nice lounge zone instead of pool, with a

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

views from the room's terrace and property, easy parking on site, nice jacuzzi (could only have been a bit warmer

great location with free parking

good parking

friendly welcome, cosy room, very clean, nice swimming pool, beautiful view from the terrace, good

access to kitchen

great atmosphere, total serenity and calm. the pool, shared kitchen are great!

kitchen with good equipment, a dining room, a large place to sit and chill around the swimming pool, and a big

a dining room, a large place to sit and chill around the swimming pool, and a big private parking

a free parking is available very close

in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed

wifi not working

the dinner was good and breakfast big and delicious

breakfast was very good with plenty to choose from

pool was nice and good breakfast

for a small swimming pool it should be heated because it was freezing cold

the room was spacious, comfortable, and pet-friendly

nice pool (unheated) and pool area

lovely hotel with open air pool and beautiful gardens, really good breakfasts

when we arrived, there was a whole row in the kitchen: oil, spices, sugar, etc

very cozy. hostel type. decent kitchen. some rooms have a balcony and a private bathroom

lovely garden and large kitchen

the common kitchen area and living room are very large and have all the necessary items for cooking

the common space with kitchen was spacious and very well equipped

comfortable bed, spacious room big, fully equipped kitchen, laundry, central location

very well equipped kitchen, you can find everything to the smallest detail

you have a fully equipped kitchen with free coffee an tea and a fridge to use

kitchen is in common, the same with little saloon with board games and books and washing room

with a lovely shower (even though it was stated as a shared bathroom), very well equipped kitchen, perfect

tasty breakfast

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

breakfast was delicious and varied enough each day

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

also had a nice small gym

no bar or cafeteria only lounge and restaurant

great breakfast, great restaurant with super nice terrace

good breakfast and warm, nice, helpful staff

breakfast was ok, and half decent home style gym

breakfast was not good, the only nice bits were the pastries but those were small and gone after 10

very modern inside, the poolside and pool bar was top tier - with great drinks on offer

the ocean was simply amazing (for me was bonus of the morning routine) - the travel from amarila golf residence

the gym was great

the wifi was not fully fitted when we were there but the manager gave us a portable modem which helped

pool area was gorgeous

i dislike the kitchen being locked and not been able to use the kitchen

for the kids (us adults enjoyed a few games of pool too lol) we really enjoyed our stay at golf plaza and will

spa was closed!

big comfortable room, nice kitchen

with a pool & old tired gym