the pool has been rebuilt to a lounge area that nobody is using

ample parking space too

there is also a big parking lot

free, private parking

there was reserved parking available right out front

breakfast selection was decent, but the a la carte dinner was a bit overpriced for what is was

fantastic views, spa, great breakfast

wifi is very slow

staff, beautiful location, spa facilities with swimming pool and complimentary tea, awesome huge room, comfortable

food and start/finish hikes became rather repetitive but the hotel was quiet and had plenty of parking

there were no mobile coverage or wifi in room. room had small sized bathtub in bathrooms.

wifi connection in the room or around the hotel is very weak

the wifi is very weak and the vodafone cellular network is almost impossible to access (unlike in

it also have a spa which unfortunately we did not have time to enjoy

bathroom very small : door barely closed around toilet

parking was also easy on the road outside the hotel, we could always find a space

breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or

breakfast was included and was fantastic

food was also very good - our deal included evening meal and breakfast

close to centre and plenty of 'on street' parking close by

pity we had no time to try the pool it looked great

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

we arrived late and left early, so we didn t have a chance to use the swimming pool or try the breakfast

pool was nice and good breakfast

rooms are nice with original touches, breakfast room still to be finished, but swimming pool is ready and very

pool to be warmer

private parking

wifi was sketchy in our room ( outside it was fine

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

i would suggest to improve the parking because i was always scared to ruin the rented car.

there are also enough parking spaces and the road is good

a dining room, a large place to sit and chill around the swimming pool, and a big private parking

well equipped commounal kitchen with several tables

wish we had time to enjoy the pool and scenery

kitchen was handy and decently equipped

are friendly and welcoming, and the hotel is very convenient if you rent a car, with plenty of parking spaces

the breakfast and bar snacks (poke bowl) were delicious

the bar snacks, are of a very high standard too, with a lunch menu which far exceeds expectations in

the pool is open 24/7

a day for some minutes otherwise some sewage smell would come out, the trash bin underneath the kitchen sink is

breakfast was great, staff were friendly

the breakfast was done around 9 am what it was supposed to be out till 10:30 on a saturday.

all the staff were lovely, breakfast excellent

wifi didn t work in our room. the room was very basic.

very large room with balcony, clean bathroom, very friendly staff, sufficient breakfast, great location

i accept if you used the pool gym ect it would be more say £110 max but we were charged £163

my kids loved it very much

terrace with private sunbeds ❤️ and the animators in the kids club

the room was beautiful as well as the big pool and beach club

sauna wasn't working. gym equipment needed updating

wifi was not protected

good wifi

strong wifi

the bathroom was clean & modern, the wifi worked great, and the blackout curtains were very much appreciated

all tv programmes in spanish. wifi connection a bit hit and miss.

extremely friendly and as i have due restrictions, the guys in the snack bar were very helpful

lots for kids to do

you don't like kids then don't come here - lots of little ones about and so can be noisy

the wifi didn't work in our room, my wife said the massage at the onsite spa was

no mention of the gym facilities, found them by chance on last day of my stay after a long walk round the

it was very convenient to have a fully equipped kitchen as we were traveling with a baby

private pool

gym is small and not much equipment

we extended our stay with 2 more nightsud83dude00 great amities everywhere - kitchen, bathroom

everything - especially warm privat pool, comfi beds, good food, views, location

could be described in its best scenario as a big, old-style, 4 stars hotel with minimum room service and no

room service was very hit and miss. constantly failed to replenish tea and milk.

beds and very helpful snd friendly staff breakfasts first class and lunch and drinks at pool bar very reasonably

gym that doesn't open until 10am

when we arrived there was no valley parking, 5 star should have that, it doesn't matter which country you

the staff especially the bar boys, they are the best

also the parking situation around the hotel is a bit chaotic

people smoking round the pool and also on the terrace at the level lounge was an issue for us and we felt

helpful friendly staff, incredible views from the restaurant and bar area

wifi was difficult to access

hotel staff very friendly with the exception of a couple of the bar staff working at the pool bar who seemed to

we enjoyed so much the activities particularly the aqua-gym

a huge inconvenience as the rooftop bar is lovely but adults only so would be a pain if you had kids with you

great location. great kids area. great hk team.

good amenities for kids, including the pool and play area downstairs

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

) to the service we received at the bar and restaurant

breakfast was great - massive amount of options

we didn t have breakfast but the lunches were delicious, although the menus for lunch and dinner are quite

new quality bar beautiful rooms beautiful facilities 5 star

breakfast in our room was brilliant, and having a private swimming pool was fantastic.

our suite is spacious and equipped with everything necessary for family holidays with kids

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

grat staff, large room, great breakfast, easy parking.

great kids club

room service was great and always brought us buckets of ice etc

spa facilities are amazing and the massages are to die

area with couch, big tv with chromecast, dining area with minibar and of course the outside pool area with the

breakfast was rich and good quality

the breakfast was delicious with everything you could ever want

plenty of activities for kids of all age

pools were heated, comparing to some other 5 star hotels, where sometimes only one pool is heated

wifi at the pool is poor (probably because of too many people connecting)

the facilities are great for families, with multiple pools, a playroom, and a kids' club

wifi was poor

the breakfast was exceptional, offering plenty of variety each morning

the overall facilities are also well maintained, especially the pool and sun loungers, and the lobby/bar is a

for vegetarian dietary requirements rooms - clean, spacious property - botanical, great pool, fantastic view

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

really nice spa too and we both enjoyed the massage on offer

lunch menu didn't offer any lite snacks for the pool bar which was a shame, otherwise, everything was

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

refurbished and looks good the pool area and staff are great

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day

the pool was heated and the view was amazing

2 ensuite bedrooms so we had 2 showers, fab rooftop, balconys, lovely pools, gym

first couple of days, then when we seen the all-inclusive icecream they didn't want to give the kids it crisps

the location, and swimming pool, plus able to upgrade to all inclusive.

wifi connection poor, no air con in the

swimming pool is fun for kids

hotel is right next to lovely beach, breakfast was very good, very large pools and hydro pools

young kids were aloud in the jacuzzi unattended

thoroughly enjoyed the massage i had in the spa too

buffet lovely pool and loungers great free entertainment from activities team good onsite gym comfortable large

great breakfast,comfortable beds, free bottles of water each day, champagne when arriving, good wifi

the spa was out of this world

)) great choices for breakfast, great pool, modest spa, good gym, easy beach access although property is on a

there was variety of breakfast/dinner options (we had half board but i m sure lunch was good as well)

totally recommend and bonus it s adults only

they are always ready to meet your needs, from room service to fixing small issues that we had

eating breakfast and dinner in the open air. and lunch too, always a special experience for us.

excellent for family’s with small kids (without being in ur face), couples, older groups, and it is close to

we were always able to get a space by the pool after breakfast and particularly enjoyed the salt water pool

there is also an area reserved for kids

were some lovely extras , treats when you were laying near the pool, extra pool towels, the breakfast

what made our stay exceptional was gemma the kids club caregiver

what made our stay exceptional was gemma the kids club caregiver

garden, the plants, the pools, the breakfast

perfect location,beach , fresh water kids pool, nice breakfast.

the kids club is amazing with tons of things to do for the little ones

i did note a lot of couples there who seemed to be having an equally wonderful time in the spa, gym area, evening

no menu for small kids and less infrastructure for them

lovely pool area and great pool bar/restaurant

gym is too small and not enough equipment for such a spacious hotel and five stars , not a bar or

parking was also free and close to entrance

food. cleanliness. adults only package is a waste of money.

clean, modern apartment lovely hotel large and clean pool/area kids activities friendly staff

not enough toilets on reception and bar floors

clean, modern apartment lovely hotel large and clean pool/area kids activities friendly staff

the breakfast, lunch and dinner range

breakfast was delicious and a very wide verity of choices

small but functional gym that was clean and generally easily available

the kids pool area is especially great for families visiting with kids

breakfast was delicious and staff were very friendly, also shop within the hotel was very good.

there was a lot of rules round the pool

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

i liked adults only factor

evenings were lovely ,great food and service and the bar situation and service were second to non

great spa facilities with huge variety of treatments

food at breakfast is great, lunch at the snack bar great and evening meals really good

the spa booking was hit and miss. we couldn t get clear info on the treatments.

(apart from the little sausages) staff very friendly all over the hotel - housekeepers, bar, kitchen, office

terraces in the rooms as well as a small kitchen allowing to prepare quick snacks or food for kids

would be good to have more seafood and to have good spa service would be the best.

wifi could be better

there was also a small kids pool and that would be my only concern - other than that there was nothing that

staff was very friendly and it was very clean i defently will come back in summer with my kids.

we were 2 couples with kids, he was always preparing our table in advance, with child seats and cutlery, very

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

it's a fully all inclusive hotel with breakfast, lunch, dinner and a snack bar throughout the day that has

quite a stuffy atmosphere, not enough bar staff so slow and long waiting times

pool

gym/spa didn't open until 10am and closed for lunch

spa is bad

near golf course

- early every morning - then no one turns up until late in the day - main thing for me was the gym - very small

hotel staff and spa exceeded our expectations

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

kids under 16 were not allowed in the jacuzzi.

on the first day, wifi connection in my room was weak, but once i inform it to the receptionist, they fix it

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

the breakfast is very diverse with a huge variety for everyone

realize that all inclusive can lead to poor service to those not in receipt of all inclusive(pool bar service)

room location great as well as room it self, lobby and the bar were breathtaking

very good breakfast & room service meal was very good

food was not great , they had no kids club , no kids entertainment at all

the room size and bathroom not suitable for kids

few english speaking staff. school dinner food. uncomfortable bed. no kids club

the room was a very good size and the choice of breakfast and dinner were excellent

-facilities modern clean and up to date - entertainment at night fabulous sunset views from the bar where you

could have maybe had a playground for kids as well as the kids club - something for them that was open all day

good breakfast and very good room service

i wish the room service menu had been a little more robust

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

the bar (and pool) at the top of the hotel is amazing; just wonderful to sit there with a gin and tonic

even tho we had a romantic holiday kids around weren t a problem, definitely it s worth to upgrade to

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

the pool bar could of stayed open a bit later.

a bit more options for kids,like a playground with swings,slides etc

issues apart from paying a bar bill at reception and being told i hadn't

the pool was heated even though it wasn't too hot outside

poor wifi connection

room quite big with nice terrace. enough kitchen stuff. swimming pool is available.

channels all are paid , no internet in rooms (ull have to pay to use), no coffee/tea in the kitchenette, no iron

heated pool

we particularly liked the large pool area

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

facilities very good and wifi very strong

the spa experience was also great

free wifi slow, a little bit difficult for guests with babies, stairs everywhere, few elevators.

staff super nice and it was washing machine room which is super nice when you traveling with kids

cute gym area

we enjoyed the entertainment in the evenings and there was also plenty for younger kids

villas with spacious terraces, the lovely pool, delicious food, and the great location next to a golf course

quiet despite the proximity to the golf

stop doing all drinks on roof bar for all-inclusive

there was plenty of families with kids but because of spacious facilities they never disturbed us

had a lot of facilities, shops, swimming pools, bars, spa and others

if you want to use the wifi - be ready to put in your passport info for the registration and it still does not

are clean, miniclub was very nice for kids, with nice staff and interesting activities

kids pool was absolutely freezing, bigger pool was ok

entertainment more in summer season and kids love the pools

kids pool was absolutely freezing, bigger pool was ok

ough we didn t get a chance to test it, because we were here only 2 days), a fairly large pool with plenty of

you would like to stay all day in, everything is available - nice food in restaurant and coctail bar with fast

was very quiet and relaxed due to it being adults only which is exactly what we were looking for

breakfast is ok, but i think the food quality must improve

breakfast choices are excellent, could not have better quality, choice, standards or service.

room service staff

sometimes they played their music too high in the pool area

location - nice 5-10 minute walk from the strip/beach animation team easy to find parking space

there was plenty to do through the day for adults and kids alike, yoga,pilates, archery,fashion show, pool

beds could be a little softer. gym could be a little better equipped.

room service was poor, they bringed my laundry clothes after 3 days

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

all entertainment was directed towards that age group, bingo every night etc very few teens and kids, might be

hotel restaurant and the bar menu could be available little longer in the evenings.

the staff super nice the room, big and confortable the gym the bar the pool

young solo travellers - seems to cater almost exclusively to elderly couples and families with kids

friendly and the food was quite ok(good variety and opening hours early -> good for families with kids) lots of

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

the gym however needs attention

spa lots of things wasn't working

lovely relaxation area and too great pools one very deep and other one suitable for all ages,kids pool on top

spacious room, good breakfast. excellent spa and a great location.

spa facility was lovely, but 10 euro for a visit, without any treatments, just to use sauna and spa

staff at the spa were fantastic and the massages were great

pools including 1 heated ,lake for kayaking, nature reserve park , many sporting facilities , kids club excellent

someone (not me) had charged room service to the room so i had to dispute that (my dispute was accepted)

) - who fixed the hotel wifi and room hot/ cold issues were exceptional

would have appreciated free wifi

of signage as we could not find the kitchen despite there being pictures in the booking

the shower was hot and the wifi was fast

wifi connection was good in my room

kitchen facilities were a bit lacking, no bottle opener for example.

spa and rest of pools to be open especially when hot outside

it with pride and proffessionalism in their jobs with the children ,and also the adults but the kids club was

the wifi was incredibly bad but i over looked it with how nice the resort is

biggest complaint, terrible wifi

buffet, 3 pools, friendly staff, right by the beach, very good for covid regulations, good poolside bar,

the bar with music and great drinks in the

very well looked after outdoor spaces and swimming pool

gym was poor - old and poorly maintained equipment and a water cooler with no cups (on any occasion

batting an eyelid, and produced exceptional, fresh and flavoursome dishes at both dinner and breakfast

staffs nice heated swimming pool good restaurant with buffet and a main dish to order balcony is big and private

wifi, close to the beach, entertainment in place

exceptional staff and an excellent breakfast

was beautiful, whole hotel was spotless , get entertainment for kids and adults loads of options for food and

and bars in very close proximity, yet is a very peaceful place, perfect for families with small kids or anyone

all staff were very helpful on reception and bar staff very good

the room is large and clean, and you can see the pool in the room balcony

choice of 2 pools was great for the kids section & the adults section

kids bed was horrible

we did not have breakfast included, but the kitchen was well equipped

tommy and the bar staff are fab

breakfast staff were very efficient and cleared pots etc quickly

food at breakfast was nice with good variations good for everyone test in a nice and comfortable and clean

i'd say the outdoor bar could be a little closer to the pool

spa is not worth visiting

entertainment was enjoyable and the bar staff were lovely, nice to be indoors for evening entertainment too

the location & pool area

excellent breakfast all cooked options included

fridge could have been more powerful, as well as the wifi

the pool which is on the roof with the bar and sun bathing area is so beautiful and peaceful

the hotel has been renovated in recent years and has a beautiful roof-top pool with stunning views over los

nice pool area

found the adults only formula a pity, it would have been nice to see some children at the

everything was perfect, the food, the room, the air conditioning, the swimming pool, the cat, the location

unable to get wifi not used to single beds

the coffee on the breakfast was poor, limited parking space.

i was surprised there is a kitchen and fridge

stay, relaxing rooftop to enjoy a breakfst, comfortable room with small private kitchen

shared kitchen had plenty of things to cook with

stay,good wifi and lovely staff at the check in,perfect customercare from the office repkying me to all my

in shared kitchen was missing stove

lovely staff, they agreed for the late check out without a charge

breakfast in sister hotel very relaxing & quiet

great breakfast and staff! beautiful view :)

cafe bar so reasonable and great food

view from the terrace was amazing, breakfast and dinner with ocean view, oh how cool it is

nice hotel with all facilities and adults only

breakfast buffet with everything that you could want

hotel i have ever stayed in, hotel decor lovely, pool area very clean plus hotel provides towels for sun loungers

lack of bar staff

great for aqua classes, good size warm pools and always easy to get sunbed, breakfast great and staff excellent

breakfast buffet was great, loads of hot food, fruit and pastries and some lovely breads

could do with 24hr room service

- gym should be improved, really really too small and poor

didnt like the bar set up ans limited snacks through day .

the gym facility is very basic but was ok

loved this hotel the location the beautiful breakfast, rooms were very comfortable

special mention for the girl doing kids club she was just amazing so kind and patient the kids loved her

location ,very spacious staff where extremely friendly and welcoming , breakfast was so chilled everything was

the property had a lovely pool area and gym , the bar and reception are are very nice

hotel is not a very good fit for kids in the age of 1-3

when we called the reception for water they said there's no room service, that we were welcome to buy it

the pool area on the roof had amazing views, plenty of sunbeds but unfortunately no bar or snacks

everything exept wifi

no bar or music around the pool

inexpensive wifi-12 euros for the week

near the airport and very clean. kitchen available for use.

interesting experience with a shared bathroom and kitchen

wifi could be stronger, connection is not the best, especially on the upper floors.

in the south, not far from the playa with some good restaurants, common bathrooms were clean, wifi was

the wifi works well

good wifi

at breakfast was always delicious

my kids didn't want to go away

good and diverse breakfast and many activities in the hotel

it's a really minor thing, but the wifi in the room was not very stable.

they offer you tastes horrible sometimes the quality of food was poor (packaged meat and stuff) wifi connection

gym was barely functional

breakfast a bit mad extend breakfast hours on sunday/monday when block 4 closed

i am a coffee person but you could only have coffee with breakfast in the buffet area

5 minutes by taxi to golf

kids everywhere

friendly staff and great kids club

great activities for the kids, lovely pools (many to choose from)

there was no room service, which i understand due to covid restrictions, but i don t understand why the mini

we really enjoyed the buffet restaurant, infinity adult pool and gym facilities

only thing that was not perfect was wifi

as in the name this is a golf resort so would be a dream for golfers

all perfect for us as we played golf. breakfast excellent.

the ocean was simply amazing (for me was bonus of the morning routine) - the travel from amarila golf residence

no wifi

poor wifi

bar closed at 5:30pm

really friendly staff. great facilities including the spa area

the spa and the cocktails at the pool bar

the heated jacuzzi and the breakfast

room service in fact everything

amazing property ,cannot fault in anyway,breakfast was fantastic ,rooms cleaned everyday ,pool was massive and

good food, the beach is very close. the kids club is awesome, my kids didn't want to leave it

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

also had use of the cleopatra palace pool and bar area which was very quiet

for example, the tap water is not drinking water, and they provide you with bottled water in one bar at reception

we are a family with 2 kids

a very smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

your larger to shots or shorts cocktails tea coffee all maner of fruit drink and slushes for the kids

very good hotel for vacation, unlimited free wifi, all entertainment included, good food

the room was beautiful, i loved the spa and the pool

was no wifi

only negative i had was on new years even when we paid 40 euros pp for the open bar and i could not get a bloody

the hotel is part of a bigger complex of 3 hotels with 2 swimming pool areas, a kids club, restaurants

location, breakfast, wifi, cleanliness

such a large hotel, i d expect the gym to be bigger

pools, food, great staff, animation, beautiful place, clean. for me the best hotel in tenerife

is spot on, friendly staff, nice rooms, nice views, nice pool, just good vibes, ill be back again

facility needs updated, especially hallways and the wifi does not work in the rooms

i had sent an email requesting a room for my parents that would be sunny and overlooking the pool area so my

why not have tv in sitting area lighting poor in living room/kitchen overhead shower not working

no wifi

huge balcony (normally such balcony could be for three hotel rooms), beautiful ocean views and a kitchen

very basic kitchen tired decor and fittings

also, the wifi is fast enough for zoom calls and basic remote working

the breakfast, everything hot, cooked to order and a lovely cold buffet and champagne for self service

the lack of variety of bread at breakfast

if the spa area was bigger

the exception is a snobish beach bar outside the hotel which insists in loud music from around 16:30 to sunset

big room, big bathroom , comfortable.. excellent breakfast.. great area, free parking place

breakfast was delicious with a huge variety

if i've to nitpick i'd say the wifi password / restaurants available inside etc could've been a bit more clearer

the new gym is excellent, staff brilliant and breakfasts best ever

breakfast was extraordinary both in selection and quality

minor matter - had to pay for wifi in room.great relaxing 6 days

has small parking space, take rental car anyway parking is manageable outside on street

very friendly and helpful staff, good breakfast

pool too cold to go in but this is minor

, good breakfast , the staff both reception and cleaning very good friendly and fun bike locker , bar and tapas

excellent breakfast