lots of different activities going on everyday and the pool party was amazing

the breakfast was lovely; a huge amount of variety to meet everyone’s dietary needs.

for us it was better to stay just for breakfast and rent a car to see the

great selection of meals including breakfast

breakfast, pool, staff...

the big swimming pool across the road, quiet location.

there is no pool available, but it’s not actually in the list of amenities included

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

neighbourhood with use of a very good community pool just opposite the accommodation

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

even has a heated pool

amazing location with a beautiful pool and a large garden to walk around - very friendly staff - delicious food (the dinner was

especially breakfast and dinner exceeded our expectations

there is also a pool but we couldn’t enjoy cause it was

breakfast was delicious too and we loved the pool - you have distant sea views here as well

comfy beds, easy parking, centrally located on the island

plenty of parking spots for guests

clean room, parking and next door patisserie

no parking place, although it was written there are places on the street

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

the room also had a tv, free wifi and was overall very cozy

sufficient parking space

there is a parking in front of the house, and areas in the garden to sit and chill

some facilities for kids

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

nice bedroom, bed etc. wifi not bad. lovely public areas.

there's a great range of options for food and drinks within the hotel and the room service was actually of a great quality

character, amazing roof terrace with pool and gym, friendly staff, lovely clean rooms with good outside space, really good

wifi was terrible i was in business so really needed it to be good

stunning building. beautiful finish. fabulous staff! rooftop bar needed by the pool.

7cm) like me. but still okay.

the kids’ scream and laughter woke us up by 8:00

magnificent in all aspects. lovely decor and astonishing pool!

id a small surcharge for this) attractive pool area and garden, useful tv channels and good wifi

pleasant bar and reasonably priced room service

the restaurant wasn’t open mon & tues when we stayed? only the roof top bar open until 10.00pm

the pool has nice view, room was clean, nice breakfast

the pool bar was very expensive. the bar in restaurant was rarely open

restaurant wasn’t open in the evening, and pool opening times not ideal.

rooftop bar is a nice place to chill

balcony, fridge, excellent breakfast, very good location, nice and helpful staff, safe, wifi

wifi available, but without internet.

wifi connection very poor and despite the rooms are big, there was no desk to work

wifi 2 it's time for the walls of the rooms to be painted

wifi rather poor

the hotel bar can be noisy..

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

breakfast was in a sister hotel, no bar in hotel, under renovation.

noise. room was above a bar that played very loud bass music until 3am on one night

charged for ice breakfast isn t great room service doesn t have a good selection not a great

design, close to city centre, cleanliness, nearby beautiful city park, fabulous breakfast, lavish pool and jacuzzi on rooftop

the outdoor gym!!! the pool! the beds are super comfy, the breakfast is great

eur), friendly staff, outdoor gym&pool, super nice bar&restaurant

facilities so good, lovely pool and hot tub on roof plus a mini gym

didn't use the pool, but i used the gym and it was super good, i did like the garden and the bar outside, the staff was friendly and had patient with us

points, but advising of casino dress code on arrival and the added costs of using the thermal suites would have avoided

the breakfast offered a great choice and some daily variation - the pool area is nice, the room pretty

room service food wasn't great

the staff in the bar were top class especially juan &

room service was very good and indeed all staff - reception, bar, restaurant - were very nice and

location, bedroom was not so big but it was very comfortable, wifi with good connection and very friendly

room service and the standard of food was appalling

lovely lounge bar and fab rooftop pool

bar staff were so slow we waited on two occassion for over 20 minutes for our drinks

apartment has everything you may need for comfy stay - kitchen is fully equipped

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

a natural pool with sea water and a beach are just downstairs

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

the kitchen is well-equipped and everything works perfectly

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

no residents bar was unable to get any drinks when we arrived at midnight

the room service food options were very less

th) spa area occupied by a lot of kids

kids loved the heated pool and jacuzzi

customer service provided by the staff at the hotel from reception, room service, etc

would have liked longer hours for the gym

the cleaning rooms, they leave your room exactly how you want it( you arrange the room for the kids) they clean it and put a chocolate lindt next to your pillow

it had a therapeutic thermal circuit, many pools

it had a therapeutic thermal circuit, many pools (no kids), and spa packages( did not use)

attentive and pleasant staff, great view from the balcony, free parking, easy to find

by being so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

spent 3 nights here for bed and breakfast

wifi was terrible

that you basically had to walk with a watch the entire time, to figure out for example which bar will be open at what time, where you can get coffee at what time of day

also the entertainment guy did a great job, my kids loved the kids disco in the evening

disappointed that the medium pool is not heated, as stated in the description, only the kids pool, which is half a metre deep

kids liked the pool, breakfast was great, rooms very specious

sometimes, hotel guests did not respect the adults only pool, and the no-diving policies

is a nice large lounge area with a seating area and table, plus a large balcony overlooking the pool and puerta de la cruz

the pool area was beautiful with great views

breakfast was just

dated furniture in rooms, no room service, too little elevators for huge building

valentine s day surprise, counchy made the best cocktails and ensured we had a good time by the pool

eur for 1 h), drinks, the room service

we are vegan and we found very good options every morning for breakfast

pool area

ter a renovation i presume)

very clean, good food and a good swimming pool

pool was rather small.

however, they put up signs everywhere trying to charge extra for services

pool was very shaded

give me some indications to buy few clothes), the garden and the swimming pool, the sea view for breakfast

the restaurant is lots choice during breakfast and dinner

really, they stopped opening the gym early, which is the time to go, and opening it at about 11:30, when the sun comes out and the

breakfast was amazing, to many options to choose

i like the swimming pool

complex, nicely maintained, very pretty garden and pool area

the hotel has facilities and even a pool, though we didn’t have time to use them

there is a swimming pool and you can use it for free

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded and quiet, would recommend and definitely stay

good location in the park with nice view and well carried pool and garden

pool area and gardens

breakfast provided a huge variety of food however the overall quality of the breakfast was somewhat

beautiful garden and pool area and great varied food

very friendly, very clean and tidy from rooms to garden and the pool area, food good very nice selection and fresh, reception very pleasing and helpful nothing a

sand beach - hotel staff was so nice and accommodating we had a great room with a view to the pool and a lovely terrace to sit outside of the room and have a drink- hotel also offers live music

the pool is great: temperature just right and the garden around it beautiful and well tended

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before breakfast is served

best possible location, nice rooms, generous breakfast buffet

the hotel location,sun all-day at the pool food was very good too

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

comfy bed, amazing bathroom, lovely balcony with a sea view, rooftop swimming pool

roof bar and roof restaurant with fabulous views

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

you won’t find play areas or small pools for kids in the hotel—these can be found outside the hotel

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

breakfast was superb. the location and pool were excellent.

the gym had no ac on and it s very small

in the rooms or in the gym

unfortunately we didn't have time to try the spa service, the pool or the gym

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

restaurant and its accompanying bar area were clearly understaffed and you could wait ages for a cocktail or a request for a table

there is also a swimming pool overlooking the atlantic ocean

everything was wonderful. we would have liked a later bar service but it didn't impact our stay.

good breakfast though the dining room can become busy, uncomfortable and airless

his show would have been great for kids, but unfortunately he didn't cover the event at 8 pm but 9

at breakfast and dinner, there was a large selection on the buffet

and activities for kids closed at 8 that was little disappointing and check out too was at 12 which is too

there is also a tennis court and golf on the territory - you will definitely not get bored

bar and dinning staff were very polite and helpful - we were provided with everything we needed

breakfast was good ,but the juices were far too sweet, we compensate however with the tons of fresh

breakfast selection is a bit

the bar wasn’t opened in the interior

spotlessly clean excellent breakfast,great location lovely staff

only improvement need is more choice at breakfast

room was too cold the mattress was too soft could not heat with the air conditioning poor wifi in the

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

delicious food for breakfast and dinner - good prices

close to beaches, the hotel was typically spanish the room was nice size clean and tidy, the wifi was hit and miss, the breakfast was better than the evening meal, the staff were friendly,

the wifi was crippled. kept dropping very often.

breakfast was also very good

pool on roof

thing i can pinpoint is quite limited opening hours of pool (11-19) - one doesn´t have a chance to jump into the pool before departure

the staff was amazing, the breakfast was delicious our room was always clear we got every support that we needed regarding our

terrace, where we enjoyed great breakfast with the view of teide (upstairs there is also a bar and a swimming pool which brings good vibes)

concierge not very helpful. bar staff very good

chairs in bedroom just stools noisy til 3am from bar below parking difficult and at a

were a lot of noise outside from the bar next to the hotel

seems the place is more like a cafe bar with rooms

lots of restaurants and bars/cafes are a stone throw away

rooftop pool was beautiful, with plenty of sunbeds

there is a solarium and a good roof top pool with great views

they show a pool bar in the photos but it is not open, that was

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

basic but all you need central to everything- kitchenette was great and loved the roof top pool

there are also nice gym and sauna areas

spotless, perfect location. gorgeous rooftop pool and lovely shower.

rooftop pool and bar are the highlight

and the roof pool is top

of reasons i booked my stay in the hotel was gym and it turned out that, the only one machine in the gym is broken and it was not fixed during

the hotel has a beautifully designed pool with a real infinity pool

we had great service from tamara - excellent breakfast

is apart from hotel, so breakfast is poor, you have some options and that is it, most of them quite

no pool - the pool and restaurant are under construction, the parking lot is also under construction

great selection of breakfast

kindness of the staff, excellent breakfast, terrace and swimming pool, super clean everywhere.

great hotel near the town. clean room. good pool area.

wifi is not as strong. coffee at breakfast was not good. gym needs maintenance.

nice rooftop area with pool

gym was ok

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

a deposit must be given for the towels at the swimming pool which is a little bit cumbersome

the bar was probably the best part, and everything was amazingly priced like eight euro cocktails and

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

dinner and breakfast are both with a wide variety of excellent dishes

lobby bar wasn’t to a resort’s standard; friendly staff, however, the level of service wasn’t as

value for money. breakfast.

chill atmosphere that comes with not having to listen to kids jumping in the pool or screaming

wifi weak. at least one more english speaking tv channel

very good everything, good breakfast, big pool, good personnel

great swimming pool

wifi in the room but only in the reception

staff and a great gym

only real problem was the lack of decent wifi

central good breakfast lovely staff great barricados

the area aroung swimming pool is very green, pretty gardens and birds are singing

location, very stylish lobby, friendly staff, lovely features such as a waterfall, nice little kids facilities, good sized rooms, great food available at all buffets, was allowed early access to

the pool area is very nice too, the days we went it wasn’t busy at all so the sun chairs were always

the pool was great and the room was absolutely perfect for a summer holiday

on arrival i asked reception about the kids facilities such as their ball pit and play area, they weren't quite sure where they were

place, room, swimming pool, staff.

when the construction workers away, the kids playing all day, horns, screaming, everything you can imagine until 10pm

i also seen a laundry service advertised although we didn't use it

staff,food,room,balcony,pool,lounge,restaurants,cafe,gardens,location & views

the choices for breakfast and evening meal were huge, so varied, something for everyone to eat

everything at breakfast was really good except the bacon

hotel offers a lot of facilities, but the gym is a way too old, it would need a brand new equipment

we was able to enjoy the time in the gym when our son was in beat hands

hotel is located on the heel, which makes a perfect view, but might be hard if you travel with kids and have to walk

lots of thanks to them for helping me through my travelling alone with 3 kids

as for entertainment, they have mini golf (which was quite fun for 1 evening), tennis, pools

wifi is poor in the room. works mainly on the balcony or pool.

the breakfast was amazing, it had everything and all of it was very fresh and tasty

could have provided better bar facilities in the evening.

breakfast and dinner was delicious, we received wide range of local and continental food as well

if you tried to remove it from its base, finally at dinner time you had to buy a coffee from the bar but you were not allowed to return to your table and enjoy it with your dinner

taken care of, the facilities are nice and the swimming pool is beautiful we had a fully equipped kitchen in the apartment where we could cook some meals, the staff were very friendly and helpful,

if you are with kids,loro parque is 10 minutes driving

with huge sofa (you can use it like a sleeping area as well), dining table with chairs, and the kitchen with basic kitchen equipment, plus sleeping room with big and comfortable bed, big balcony

had a very good experience, the room was in the renovated building with free access to the pool and gym

pleasant breakfast with fresh fruits and smoothies

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules and also for the filtered coffee) there was

there is an equipped kitchen if you want to use it

the house is surrounded by pine trees, and there is plenty of space for kids to explore

kids were super happy to rin around and play on the small

things to think about,it could be better to add small thing to the kitchen, like a mixer, a water boiler and big coffee maker

we had all what we could possibly need in the kitchen

we missed a playground or at least something to attract the kids to stay outside more

there had been a less formal bar area i could have used prior to changing for dinner, it would have been nice

wifi in the room is very bad

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

there is also no bar, which would have been nice to have a separate bar area to relax in the evening, there was just

the staff was very friendly, the breakfast was pretty good, the location is good.

very large room with balcony, clean bathroom, very friendly staff, sufficient breakfast, great location

all the staff were lovely, breakfast excellent

the breakfast was done around 9 am what it was supposed to be out till 10:30 on a saturday.

breakfast very satisfied, a choice of everything for everyone