had a very good experience, the room was in the renovated building with free access to the pool and gym

but in general food and kitchen service is not too bad - there are enough good options

there is no wifi in the appartements.

if you are with kids,loro parque is 10 minutes driving

parking in nearby streets shouldn't be a problem

breakfast and dinner was delicious, we received wide range of local and continental food as well

the parking was small, and the wifi wasn't the best

the room was large, with a comfortable kitchen annex and a big balcony

clean, spacious apartment kitchen was fully equipped close to the sea calm and a peaceful place close to

there is a good pool, that is fun for kids

the kids loved the minigolf

views, delicious breakfasts and dinners, nice pool and area around the hotel (including a garden)

the kids loved the minigolf

the hotel were dominated with german grandpa and grandma and also lot's of kids

it was not a problem for me or kids, but my wife needed earplugs to sleep and sometimes i'll admit it felt very

good breakfast, the pool and public transport nearby really added up to an exceptional experience

rooms, very peaceful, has a lovely pool

the bar was non existent & there was no option to sit & have a coffee during the day

breakfast price is too high for the content offered

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

the room hasn't wifi service

was very good, hotel and swimming pool as well

shoulde be wifi in whole hotel for everybody !

nice small-size pool and relaxing facilities

no bar to get a drink

the breakfast was very diversed, with a lot of options

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

water pool with warm water and nice chill area at your disposal

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

breakfast perfect, room cozy and spaceous

it was a pity that heated swimming pool was only the tiny one for little kids

it had all the services, pools, bar and so on

is a nice large lounge area with a seating area and table, plus a large balcony overlooking the pool and puerta

room, beds, swimming pool

disappointed that the medium pool is not heated, as stated in the description, only the kids pool, which is half

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

wifi didn t work

i chose the my favorite club option which is worth it in my opinion as the kids enjoyed jellies, marshmallows

location, very stylish lobby, friendly staff, lovely features such as a waterfall, nice little kids facilities

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

very good breakfast, good gym, cleanservice every day

the limited area in which you could use wifi

chill atmosphere that comes with not having to listen to kids jumping in the pool or screaming

good comfortable and clean room good wifi and laundry everyday.

food for breakfast and dinner had very good options

great pool, view, and free mini golf

good wifi

nice relaxed evening experience at the bar with some light entertainment and dancing

large enough for all four of us with a balcony and perfect view on el teide, several pools that kids enjoyed

and activities for kids closed at 8 that was little disappointing and check out too was at 12 which is too

-very good breakfast and dinner, well done to the kitchen chefs

we ended up ordering coffee from the hotel bar after breakfast every day because, unlike some of our friends,

nice heated swimming pool good breakfest no problem with parking highly

only small downside was the coffee served at breakfast, which unfortunately wasn't very good

good location, very kind people, perfect breakfast and dinner luxury swimming pool and gardens

there is no 24 7 room service or a bar to eat something in late night

were super friendly, location was great and breakfast was excellent

my stay at the hotel, was a bit afraid about the breakfast because of the reviews, but everything was great,

i love the pool and the staff, always willing to help out.

pool bar closed and a small fridge would have been handy in room

breakfast was excellent and we didn t bother eating out as the a la carte menu was varied, the

the outside tables and chairs for sitting and the pool area were spacious and uncrowded

terrible wifi in our room

the hotel bar was not open but drinks could be ordered at the a la carte restaurant.

hotel was great - good breakfast, clean rooms and surroundings, kindly staff

not very friendly toward kids guests

the location,and the gym

staff and a great gym

only real problem was the lack of decent wifi

flawless wifi, excellent gym

breakfast was great

that works, something for everyone at mealtimes, sun beds always available next to the large warm pool, staff

manu the barman was exceptional

the gym could definitely use an upgrade.

pool area and gardens

the hotel was just opened, of course, there are things that can be improved:) the wifi was fast enough but

excellent wifi in the rooms and a really big tv-screen

could do with a gym, and breakfast could do with a bit more love/quality.

gym, no hotel parking available and parking spot on the street difficult to find unless you drive

is closed from 6pm, which is unfortunate because the views and the bar on the top would move the experience even

the pool is beautiful, there is a great hanging spot and a roof

complex, nicely maintained, very pretty garden and pool area

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

the hotel has facilities and even a pool, though we didn’t have time to use them

there is a swimming pool and you can use it for free

nice place, kind and helpful personal, the location is central, terrace and swimming pool on top of the building

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would

wifi wasn t great

very comfortable, great location, breakfast and dinner available for a good price

ie pool and gym

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

the kitchen area is equipped with all necessities

good wifi connection

we had a huge bed, small kitchen, but very well equipped, bathroom with hair dryer and amazing views from the

reception staff, very nice pool on the hotel's roof with a bar and excellent view

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

no pool towels for hire

room had a small kitchen

it has a kitchen and a balcony

rooftop pool was beautiful, with plenty of sunbeds

wifi was not working for all 3 days i was there

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

lots of restaurants and bars/cafes are a stone throw away

seems the place is more like a cafe bar with rooms

concierge not very helpful. bar staff very good

chairs in bedroom just stools noisy til 3am from bar below parking difficult and at a

nice breakfast, view from terrace

the pool could have been a bit warmer, given the winter season

great location, clean room, helpful stuff, tasty breakfast!

wifi not really strong

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

spacious and clean room, lovely balcony,nice pool area.

the roof top terrace and pool was a great place to relax

staff very friendly and breakfast satisfactory

staff were helpful, nice small pool on the roof, clean rooms, nice bar and restaurant to sit outside and watch

rooftop pool

loved everything about this hotel location perfect loved the rooftop pool

the chef had cooked some tasty looking fried potatoes but then took them back into the kitchen

sauna and spa were both good and enjoyable

stayed in room 306 overlooking the pool and ocean

breakfast was good ,but the juices were far too sweet, we compensate however with the tons of fresh

the hotel was pet friendly, it was not ideal when the people next door ( 202) left their two dogs in the room

comfy beds but see below for more info re changes needed to make it feel like an actual luxury, adults only

the rooftop pool and gym closed way too early

laundry too expensive

the location on the playa and the rooftop pool

the only thing i would say is that the area where the rocks are in the spa needs cleaning

the wifi only reaches right behind the door to the room.

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

only small thing was that our stay was on a tuesday night when the bar and restaurant were closed and so we only

also has a good restaurant and bar around the courtyard

excellent breakfast

nothing to dislike. lack of designated parking was the only issue.

the staff we encountered were very helpful and the breakfast was excellent, cooked freshly and plenty of it

i parked in the street where the hotel is, but it may sometimes be difficult to find a parking nearby

their wifi was unsatisfactory. no connection in our room and not good in the central area.

garden & pool area excellently kept to a clean and high standard

tiles dangerous coming out swimming pool. 2 accidents in our company during our stay.

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

wifi was randomly connecting and disconnecting

the wifi wasn't effective

the location, cleanliness and the breakfast

pool area

elderly people hotel, breakfast could be improved.

the ubication and the breakfast

the bar was excellent and the choice of wine really out of the

great spa facilities for relaxing and quieter swimming pool by the spa

wifi a bit slow from room

the spa indoor pool and cave jacuzzi were perfect for january

when we arrived there was no onsite parking available as advertised and requested - this was disappointing but

it had a therapeutic thermal circuit, many pools (no kids), and spa packages( did not use)

hotel lobby could be a bit 'warmer', lobby bar feels like a canteen

to get swimming pool towels from the main hotel reception rather than poolside was a nuisance

the gym was small but well equipt

the hotel location,sun all-day at the pool food was very good too

perfect location and nice breakfast. the view from the room was perfect

the bar area was a bit clinical and under used

the view was amazing, the breakfast was very nice and it had many options.

roof bar and roof restaurant with fabulous views

you won’t find play areas or small pools for kids in the hotel—these can be found outside the hotel

in the bathroom every time you shower there are lots of water spilled due to lack of curtains wifi was

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

wifi internet (almost unusable, except for early mornings or very late evenings), expensive private

we are vegan and we found very good options every morning for breakfast

in and out bar has great staff, reasonably priced drinks and live music every night

the staff is really kind, there is a comfortable outside pool with a bar and also an inner pool with several

the wifi worked very well

the location, breakfast and staff were all brilliant. a lovely stay.

who likes massages, i can recommend the aroma spa nearby

it was suggested that we order room service and pay 6 's extra

and floured swimming pool area, spacious and well equipped room (junior suite), staff very kind, rich buffet at

breakfast and dinners had so much to offer

and when i was sick, room service was denied, i had to go to the reception and they still refused to serve me

enjoyed pool and gym facilities onsite

we had breakfast and dinner, food was delicious, so much choice

one piece of gym equipment could do with a overhaul as it didn't run smoothly.

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules

there is an equipped kitchen if you want to use it

balcony and terrace, internal fireplace, two bathrooms

my kids enjoyed

kids were super happy to rin around and play on the small

we had all what we could possibly need in the kitchen

only thing i can mention is the lack of wifi, but owners are working constantly on improvements and i am sure

location in a very, very nice property with a great swimming pool

pool cold in decemeber (be aware) but pool not needed

wifi didn't really work at all and there was no plug in the sink so washing up was a challenge

a larger frying pan in the kitchen would make things easier

fridge was noisy and because there s no door between the bedroom and kitchen i turned it down when trying to

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is

delicious breakfast

parking could be a bit tricky

would be useful to receive information in advance regarding parking

location, big room, nice service. parking is in front of the main door

wifi is great at the house but there is no phone reception

could do with some more kitchen items - cutting board, dish rack.

but in the living room and kitchen it is fast and reliable

perfect for our family with small kids, very safe since all fenced

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

the room with a private terrace and a small pool provided us with the peace, quiet and privacy we were looking

in the room a fridge and a coffee machine, no kitchen and kitchenware, except for coffee cups and a spoon,

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in

some facilities for kids

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

big, convenient parking

plenty of parking and has a clean non heated swimming pool which is in a area that is very drab

wifi coverage could have been better

also working there in the wifi room was perfect

fantastic pool and restaurant!

charming peaceful hotel in the countryside with a heated swimming pool and a very good restaurant

neighbourhood with use of a very good community pool just opposite the accommodation

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host

the big swimming pool across the road, quiet location.

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not

comfortable with great views alfonso was so helpful loved the sea filled pool as

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

apartment has everything you may need for comfy stay - kitchen is fully equipped

the kitchen is well-equipped and everything works perfectly

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

queues at show bar in evening can be long

the bar service was terrible. no table service and drinks in plastic cups.

good location, good breakfast, friendly and clean

the wifi didn't work.

lots of old drunk people, no room service, bar service very slow

comfortable clean room. great value. good location close to airport. free parking. all good.

plenty of parking spots for guests

easy parking right outside property. hot shower.

hotel has parking spaces available

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

good breakfast and warm, nice, helpful staff

great breakfast, great restaurant with super nice terrace

no bar and nowhere comfortable to sit that was warm enough

gym is very small and cold and the maintenance staff have to let you in

breakfast was great. an excellent choice available. the restaurant provided good, hearty meals.

the hotel is really well set up, and breakfast is very good

tasty breakfast

perfect location for exploring teide. breakfast is superb

the breakfast is excellent.

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

the kitchen was fully equipped (even with coffee capsules and wide selection of tea) and the roof

house is really great, the rooms, the garden and the kitchen are made so stylish and nice

kitchen large with lots of facilities for cooking and coffee

with a lovely shower (even though it was stated as a shared bathroom), very well equipped kitchen, perfect

comfortable bed, spacious room big, fully equipped kitchen, laundry, central location

there is also no bar, which would have been nice to have a separate bar area to relax in the evening, there

fantastic views, spa, great breakfast

great spa food catered well for vegetarians staff were really nice good breakfasts

food and start/finish hikes became rather repetitive but the hotel was quiet and had plenty of parking

the breakfast was lovely - plenty of choice and dishes freshly cooked to order

ample parking space too

the pool was out of order - i was very disappointed on this

no pool but 2x jacuzzi

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30

great location with free parking

was there wifi?

the kitchen was very well equipped, everything you need will be there

kitchen well equipped

the access to the kitchen was direct and there were lots of terraces we could use to have breakfast

room was clean and spacious, there is a small garden with a pool, a kitchen if you want to cook your meals,

are poor and cost extra even though you already pay high ( sauna ) , breakfast is very poor as well you get

great selection of breakfast

no pool - the pool and restaurant are under construction, the parking lot is also under construction so there

the bar was entertaining and the cafe latte fabulous

the property itself was perfect for relaxation, featuring a beautiful pool and a soothing jacuzzi that added

wifi available yet not functional

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

good wifi

the wifi was awful, almost always disabled

free wifi and netflix (although i didn't use

we did love this place but the strong scent of laundry detergent made my nose sting!

for example, making sure that corners and cornices are wiped clean as well as underneath the kitchen drainer

was a coffee machine in the kitchen and there were only 2 coffee pods

would have been nice to have a cooker or at least a toaster and a few items for the kitchen

kitchen is minimally equipped - no toaster or hob, but we knew that from the listing

the wifi could be better. evening dinner in the restaurant could be better

great free wifi , great value for

overall, it's great property especially good space for kids to run around

wifi disconnected when not in use had to put password in every time we used it

being with 3 small kids we had at least one

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

rooms and facilities were good and the bar area in particular was fantastic

you have to book the gym. it would be nice to know beforehand.

character, amazing roof terrace with pool and gym, friendly staff, lovely clean rooms with good outside space

wifi was terrible i was in business so really needed it to be good

suggestion: if you have half board included and travel with kids, ask if there's availability to cook something

there are laundry rooms - cut down on your packing

loved the amenities, the food was good, and the spa was great

there are lots of activities such as mini golf, sports, co concerts

the two swimming pools are fantastic, and having one without inflatables etc is a great idea

- spacious rooms - animation team and activities like mini-golf, ropes course, mini-disco, billiard tables, -

only negative is it s becoming adults-only so we can t return as a family for a few years.

the pool bar/restaurant was cool as well

breakfast was good

some of the equipment in the gym was out of order and some of the jets in the spa were not functioning

low quality of all different kinds of drinks, but i suppose one could get a better one in the bar or pool bar

the infinity pool and help yourself snack area and fully stocked bar was amazing

great staff, great location, phenomenally superb wifi, great room

no kids are allowed there though so it was wonderful to read a book in peace and enjoy better food and

platinum - highly recommend if you don't have kids

mini bar in the room is very poor

breakfast, great pool areas for kids, comfortable beds and everything was great

loved the foam pool party the snack bar was good too and the paella

more equipment needed in the gym

it is very visible how management is constantly checking restaurant / pool / bars

sofa beds are a bit bumpy and so if you have kids in your group

range of foods for breakfast

the gym and spa were also great

call outs to jesus at the lobby bar for exceptional customer service, jaqueline for amazing customer service

find very strange water is charged at 2,70 / 3,00 eur (depending on size) and some services like spa are not

room service food choices 4

every one of the staff were excellent, especially victor in the lobby bar , what a gentleman

huge variety and choice for breakfast, everything is high quality rooms are spacious, bathrooms are very nice

we really liked the area by the beach, including the bar and

room service was great and the place is still very beautiful with the palm trees and the moorish

easy parking

and helpful staff comfy pool area with a large pool (water is quite cold), good breakfast, fast wifi

in the suite was extremely well priced the staff are lovely and the room service was very fast indeed had a

location trim size and layout, balcony overlooking the pool

area , a lot of noise from a school behind woke us early , breakfast was expensive at 14 euro for kids and adults

the kids scream and laughter woke us up by 8:00

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

the kitchen has all needed equipments and induction stove top that is pure luxury