was perfect : room view, clean bathroom, breakfast, swimming pool being warmed, tennis court, wide garden

most of the staff are very nice people, kids animation guy - superman

breakfast was great and for what we paid, it was complete value for money

the breakfast is really good (pancakes, waffels, fresh banana milkshake, freashly made omlettes for

we was able to enjoy the time in the gym when our son was in beat hands

a deposit must be given for the towels at the swimming pool which is a little bit cumbersome

water pool with warm water and nice chill area at your disposal

nice hotel, lovely staff and good food! enjoyed time at the swimming pool:)

the breakfast is very good, not an extremely wide selection but you could find your choice during your

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options that fueled my days

the reception staff are very helpful the kids club staff seemed very sweet and not rude or aggressive

i chose the my favorite club option which is worth it in my opinion as the kids enjoyed jellies, marshmallows, a different selection of nuts and branded drinks which are not

great location, very good breakfast, clean and the staff was very helpful and welcoming

area with lovely setting area and a marble walk way to the next landing where the swimming pool and dining room bar lounge area was

really pleasure to go with or without kids

wifi is poor in the room. works mainly on the balcony or pool.

pool was not actually with warmed water, as advertised on booking

pool was cold so i didn't swim

walking distance was the local town with a number of shops and cafes/bars

the bar was nice to have a drink during the day as you could sit inside or outside

breakfast could ve been better

free wifi in hotel rooms

the entertainment with marcos, that guy was bursting with good energy the whole time from aqua gym in the morning to dj and dancing late at night

pool bar

bed was lumpy and needs replacing bar did not stock port!

were also plenty of other facilities available that we didn't have time to try, such as a mini-golf course, a tennis court and the rooftop jacuzzi

is allowed at the pool area which is very disturbing

gym is available in the premises for 6€ per person per day, equipment was good for money

only thing i could say it can be improved, and i had hard times having one, is the breakfast options

poor wifi in rooms, only good wifi in reception area, extra charge for gym and sauna

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load, which

kids liked the pool, breakfast was great, rooms very specious

there is a kids disco and a show every evening in the lobby bar which was awesome

available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

we upgraded to a pool/sea view

had a very good experience, the room was in the renovated building with free access to the pool and gym

gardens were gorgeous, and the pool area was clean and spacious

the room (apartment with kitchen and sofa) quite big, with new furniture, very comfortable and cleaned every day

instant coffee at breakfast, but apart from that, everything else was great.

good sized pool and gym, while the food was great for the price

highly recommend- good breakfast, nice view, close location to several good

the hotel garden was beautiful and fascinating, pool area tidy and cozy, and the food at breakfast as well as in the restaurant delicious

great choice for breakfast

we booked half board - wide range on offer for breakfast, and high quality set menu in the evening (though many other choices were available on a

was excellent, the views from our room were lovely, the room very comfortable, the pool most attractive and a good size

if i could change something it would be the pool temps and some games and entertainment for the kids

i also seen a laundry service advertised although we didn't use it

self service laundry was a

very attractive pool area

location, easy walk to the beach + the original city center, buffet breakfast included in the affordable room price, the staff was always very helpful

had a big room with huge bed and two balconies with nice view to the pool

breakfast

little bit more hot food at breakfast

wifi in the room but only in the reception

staff and a great gym

small spa in the hotel was a nice extra: they always have some offers for massages

breakfast a little basic

spotless, perfect location. gorgeous rooftop pool and lovely shower.

gym, no hotel parking available and parking spot on the street difficult to find unless you drive

rooftop pool and bar are the highlight

a good and fresh breakfast

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

very quiet and nice gardens, we sat on the bar verandah and watched the green parrots flying around

i like go swimming in the sea in the harbor area, even if the hotel has a nice swimming pool

is an excellent hotel and the facilities are excellent, pool etc

kindness of the staff, excellent breakfast, terrace and swimming pool, super clean everywhere.

wifi is not as strong. coffee at breakfast was not good. gym needs maintenance.

great rooftop, exceptional view to teide and sourrounding and cute pool and sun chairs for relaxing there

coffee and juices at breakfast are not great ... toast and eggs lovely ...

the location from bus good choice at breakfast.

kind and available staff, nice pool, large bed, everything very clean.

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

the hotel has facilities and even a pool, though we didn’t have time to use them

the pool is beautiful, there is a great hanging spot and a roof

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

the rooftop solarium and pool has spectacular views across the north coast of tenerife

in the heart of puerto de la cruz. everything on the doorstep. two rooftop pools and loungers

there is a solarium and a good roof top pool with great views

the pool is in full sun all day with an area below with shade and a bar, showers and toilets

there is a swimming pool in hotel as well

were a lot of noise outside from the bar next to the hotel

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

concierge not very helpful. bar staff very good

seems the place is more like a cafe bar with rooms

lots of restaurants and bars/cafes are a stone throw away

the rooftop pool and lounge area give a nice alternative to spending your day

terrace, where we enjoyed great breakfast with the view of teide (upstairs there is also a bar and a swimming pool which brings good vibes)

busy and lots of restaurants but less nightlife than playa las americas, though there is an irish bar molly malone if you like old irish men singing traditional songs

the breakfast has a large variety for all tastes

the pool with sunbeds is also wonderful and comfortable

delicious food for breakfast and dinner - good prices

staff were very helpful, food in the bar outside was very good with live music every night, would definitely recommend this hotel as

rooftop pool

loved this hotel, excellent swimming pool on the roof with views of the sea and surrounding mountains

wifi was usable for media streaming

the large bar with palms, like a traditional patio, is elegant and

thing was all good loved our stay very much, bar staff were brilliant very friendly, we will be back again soon

the pool area again had plenty of sunbeds, parasols & tables

sauna and spa area

the swimming pool is small but on the rooftop and very clean

the pool on the roof top was a great bonus

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

to leave a 10 euro deposit for a towel for the poolside, we waited in a queue to return the towel and get the deposit back

location, cleanliness, rooftop bar and pool, it was private and very quiet

comfy beds but see below for more info re changes needed to make it feel like an actual luxury, adults only hotel

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

also the entertainment guy did a great job, my kids loved the kids disco in the evening

no wifi ! or didnt work.

by being so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

one uk channel on tv for nighttime but not a big deal pool slightly small

from the room over the ocean and mountains with succulent greenery, very good choice of food for breakfast and dinner

snack bar outside for snacks and tea coffee and snacks inside at side of the bar

elderly people hotel, breakfast could be improved.

small but very convenient gym

friendliness and helpfulness of staff. view from pool side rooms. hotel location on seafront

best possible location, nice rooms, generous breakfast buffet

pool area was also good, and the location excellent, right on the sea front in the centre of the

nice bar area

breakfast was exellant..very nice canarian food,

nothing of note. would be lovely if the bar/cafe on the rooftop bar opened an hour earlier.

lovely hotel staff friendly and helpful. location great. excellent breakfast

the breakfast buffet has everything you can ask for

the hotel is right on the promenade, lots of bars with very loud music

the view was amazing, the breakfast was very nice and it had many options.

was cringe making) or just play background music and let people enjoy the bar area, the italian restaurant il pappagallo is fashioned after a stark blazing white cave and

ols, saunas, gym, restaurants, tenis, golf etc) and very

fashioned gym needs modernising oriental curry disappointing and vaste helping with no

i was really disappointed about that especially while travelling with kids

to hear what s happening on the other side most of the time we couldn't park in hotel s parking lot because they allow other people not hotel guests to park there

the pool area was lovely with 2 x pools, one for kids and one for adults

we were treated very differently, we waited 4 days for ice when we called room service, then charged per day that we waited for the ice

staff, large room, nice balcony, breakfast buffet was large and plenty of variety to choose from

opening hours of gym (10:30 - 20:30) - for me too late, a little boring food (+) would deffo receommend the gym we are sad we weren t able to use the massage and upstairs pool and jacuzzi as my (-)gym is old and small, very limited weights available, and some machines don t work properly (-)gym had poor equipped - many type of machines but some of them didn't work well (-)the gym because it was very small and opened late in the morning. (-) a lot of the amenities you have to pay for including gym, heated pool (which kids are not allowed - so that was disappointing), you even have to pay to (-) the gym was small with no free weights (-)based spread options as well as variety of oilseeds and nuts - sauna usage extra charged - hotel gym is really rudimentary - no information about proving of room amenities like bath robe or mini

really enjoyed swimming in the excellent 25 metre pool everyday, one of the main reasons we chose this hotel and the lovely sea

loved the gym on roof which i used every

control of the children in the swimming pool

no parking - difficult even to drop off limited spa facilities

gym was a bit tiny, not that anything can be done about it but i would say that this is the only

great and unique location! great service and staff. small but well equipped gym with great view.

for supermarket & pharmacy there are few pools and at the evening there is entertainment for the kids this hotel seems to be aimed for the more elder ones so don't expect of lot of young

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

early check in

the tv was a waste of time, everything foreign, mini bar could be improved.

slow service in the bar area during busy periods

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules and also for the filtered coffee) there was

there is an equipped kitchen if you want to use it

only reason for 9/10 points is the quite rudimentary kitchen, which falls somewhat short of the standard of the house

plenty of space, a well equipped kitchen with one less wine glass

we had all what we could possibly need in the kitchen

the house is surrounded by pine trees, and there is plenty of space for kids to explore

we missed a playground or at least something to attract the kids to stay outside more

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

and helpful staff, lovely room and building, very complete breakfast, very good location, etc

a delicious breakfast with a good variety of food

beautiful building, great location, amazing breakfast and lovely staff

very nice breakfast with homemade cakes. eggs as you like , on demand.

breakfast needs more variety and the criossants need to be fresh

there is a parking in front of the house, and areas in the garden to sit and chill

some facilities for kids

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in addition

was reasonably clean and room service satisfactory

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

the kitchen is well-equipped and everything works perfectly

apartment has everything you may need for comfy stay - kitchen is fully equipped

was not very friendly, restaurant needs to be booked in advance or you will not get a table, pool was very

breakfast was delicious too and we loved the pool - you have distant sea views here as well

rather than complaining about anything, some more fruits or a bit more variety in fruits for breakfast would have been welcome; although the fruit salads were already nice enough, among the

nice heated pool

laundry service very reasonably priced

there is no pool available, but it’s not actually in the list of amenities included

the big swimming pool across the road, quiet location.

neighbourhood with use of a very good community pool just opposite the accommodation

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety from

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

easy parking right outside property. hot shower.

clean room, parking and next door patisserie

plenty of parking spots for guests

comfortable clean room. great value. good location close to airport. free parking. all good.

comfy beds, easy parking, centrally located on the island

breakfast, pool, staff...

that broke down (lift, jacuzzi, airco gym room) took a long time (days or even weeks) to repair

pool basic but kids enjoyed

gym

hotel is a bit old school but has everything you need - pool, entertainment, snooker tables, bar, karaoke ;) etc

great selection of breakfast

and elaine prepared a delicious breakfast for us every morning, with great care for special wishes

we had great service from tamara - excellent breakfast

location , nice vibes , beautiful rooms , stunning swimming pool , restaurabt is great to have a drink at sunset , very nice

the pool and jacuzzi were such a fantastic bonus, adding to the overall relaxation

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

hotel and staff, we were allowed early check in for free (3 hours before) and on a checkout date the staff allowed us to keep the

you can find shops, small bistros, farmacies and supermarket right next to it even a gorgeous kids toy store

we enjoyed the pool and the gym as well

a little choatic in the cafe plus the ability to get a drink/snack by the pool would be nice

you have to book the gym. it would be nice to know beforehand.

tasty breakfast

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

also had a nice small gym

breakfast was good and varied.

breakfast was delicious and varied enough each day

kitchen large with lots of facilities for cooking and coffee

with a lovely shower (even though it was stated as a shared bathroom), very well equipped kitchen, perfect location, lots of parking possibilities nearby

the kitchen was fully equipped (even with coffee capsules and wide selection of tea) and the roof

house is really great, the rooms, the garden and the kitchen are made so stylish and nice

you have a fully equipped kitchen with free coffee an tea and a fridge to use

awesome spa wellness sauna gym and restaurant

wifi stability/signal needs to be improved.

spa could open a little later

breakfast selection was decent, but the a la carte dinner was a bit overpriced for what is was

breakfast choices were very good, and the cold and hot drinks were of a high quality

we arrived and didnt have the change to order from room service as it opened 8 pm

pleasant bar and reasonably priced room service

perhaps bar could open later than 11:00.

magnificent in all aspects. lovely decor and astonishing pool!

their wifi was fast and allowed me to work with no interruptions

room service food

eur), friendly staff, outdoor gym&pool, super nice bar&restaurant

than expected with value for money, excellent service, we especially want to thanks julio at the bar for his excellent service, managing several people at the same time with grace and being calm

the outdoor gym!!! the pool! the beds are super comfy, the breakfast is great

room, amazing breakfast, super friendly staff and the rooftop with pool, jacuzzi and gym is also amazing

no coffee making facilities in room

breakfast could have been better.

the pool was fantastic

lovely pool for a relaxing afternoon and amazing spread for

power shower, robes and slippers provided and a couple of free bets and drinks at the local casino

the hotel’s restaurant is michelin star quality and the infinity pool and rooftop bar are top-notch

good lobby, nice bar area at the top

the restaurant wasn’t open mon & tues when we stayed? only the roof top bar open until 10.00pm

pool closes too early in the afternoon

the swimming pool works just 5 hours a day, from 12 to 5pm

the pool was amazing!

bar was friendly and attractive

we didn t use the pool

reception bar and room staff well very friendly

very good food for breakfast and good food at the bar also