was poor not a lot of choice only 1 smoking area and u have to pay for drinks if not superior and pay for kettle

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

great outside pool area, lovely balcony over looking the pool

of the staff at the pool bar were not particularly friendly

spacious quiet great breakfast helpful staff

main bar and every night between 6pm to 8pm a pianist was dominating the place

food, plants (inside and around the hotel), spa and location.

amazing hotel gym - good cardio and weights

loud music for pool aerobics one hour everyday. but that's being very picky.

amazing food. beautiful pool area .

large supermarkets within a 5 mins walk & the beach is within 10 mins where you will find lots of bars & resturants

was beautiful, whole hotel was spotless , get entertainment for kids and adults loads of options for food and

unbelievable variety of food for breakfast and dinner

staff, food, location, wifi, the rooms. self service laundry.

the hotel is clean and friendly for families with kids and staff is always helpful

had parking, was by the sea and had a small gym

adults only

location was perfect and if you like crazy golf then it s right outside the back of hotel

small wellness and gym area

breakfast was exceptional with a great variety

andrea was extremely nice :) _we loved the mini golf _location-for those who desire for calm, less busy/ crowded

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

the heated swimming pool was lovely with lots of sun loungers and a swim up bar , the hotel also provides a

we had massages in the spa and that were great and the pool bar was also quite nice

cold pool

breakfast was kind of repetitive, with minor selection of food

if i must, i suppose it would have to be the lack of a kitchen towel in the kitchenette area

the breakfast is beautifully presented and guests are spoiled for choice with charcuterie, fruits, eggs

spacious nice infinity pool nice bar liked the kitchen facilities provided drinks where good truffle fries 10/

no elevator (so big suitcases = powerbuilding) - scarce onsite parking space (and alternative parking outside

the shower was hot and the wifi was fast

v with british channels, wifi and computer available

no kitchen. no access to terrace except at front. no double bed as promised.

kitchen facilities were a bit lacking, no bottle opener for example.

would have appreciated free wifi

(c) the reception bar area seems very under-used

to restaurants, shops, beach & taxi rank friendly,customer-oriented, efficient staff lovely gym, kettle & fridge

although our stay was short & i didn t have time to visit the gym or was able to get up to the pool before

excellent service in all departments comfy beds and great location great swimming pool

breakfast buffet was also very good choice if hot and cold food

good choice of drinks room was great, 157 right by the pool and bar :) room was a 2 floor duplex, cleaned daily

also the hotel have a small gym and a gaming room with few pool tables

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

breakfast was delicious and staff were very friendly, also shop within the hotel was very good.

great pool, lush gardens, friendly staff, tasty food

direct cellar access to the golf course with the hotel's own buggies and locker rooms for your golf clubs

i had breakfast, lunch, dinner, and extra meals at the restaurant, but i feel this area needs improvement

spa is bad

direct access to the golf course

there s nothing like an indoor pool or extensive facilities

and interior of suites are fantastic breakfast delicious heated pool great place if you have kids all staff very

big, clean room with a kitchenette, a bathroom with two stalls, a living room, balcony and terrace

the kids day time and evening entertainment was great

the kids day time and evening entertainment was great

shower is built in a way that the water leaks out and floods the entire bathroom pool is great but the towels

brilliant size for a family with the bonus of a kitchen

we used all facilities they have starting with a gym with a nice view, yeah you read it right, finishing spa

villas with spacious terraces, the lovely pool, delicious food, and the great location next to a golf course

the hotel has its own mini market and laundry facilities

it s next to a golf course and they cut the grass at 8 every morning

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

entertainment more in summer season and kids love the pools

the wifi was very slow

hotel was lovely and clean, pool was nice and warm and spa was amazing.

helpful staff lovely pools spa gym etc

we did not have breakfast included, but the kitchen was well equipped

a deposit for a towel for the pool, pool opens at 10-18:00 so you have to wait until 10, for the bar you can

we liked the heated pool, the bar (reasonable prices), comfortable beds, big terrace, kitchen is well equipped

airport and many others) very nice staff; ready to help and advise quite big room with equiped kitchen corner

kids bed was horrible

roof top pool and big rooms

had to pay for wifi

8 a day for wifi is overly expensive

a small rooftop bar would be great during the day for those relaxing at the pool.

when we called the reception for water they said there's no room service, that we were welcome to buy it

very noisy cleaning staff and constant kitchen smell in the lobby.

cleaned daily, reasonable prices for breakfast, lunch & diner, entertainment staff were

the staff super nice the room, big and confortable the gym the bar the pool

this isn't applicable to me but i wouldn't take kids here as the evening entertainment ends around 11pm

bathroom, balcony, gym, swimpools, staff, cleanliness was perfect

we also had some room service / cleaning issues plus some power sockets and a safe not working half the time,

the room, a good size, spa bath and an exceptionally comfortable huge bed

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

the beachfront location room was fabulous. terrace with private pool and lovely breakfast

the breakfast was very good, the location is great, all in all, we enjoyed our short time there

breakfast was super maybe a little more variety of gluten free options.

good choice at breakfast with daily changes to the selection

the breakfast!

amazing pool and locations extra large beds overall lovely

there was free parking place ad wifi

wifi didn t work in room, and the room cleaning was not as expected

great location in the heart of las americas love the pool area, so relaxing

disco at night time for kids

loved the piano playing at breakfast time

great location! staff were all so friendly and kids club was great! definitely will book again!

the heated jacuzzi and the breakfast

breakfast was sometimes only warm

room service ladies did great

the spa and the cocktails at the pool bar

breakfast was amazing and also the pool, gym and location

room was above the trash pins and kitchen area and also we could here all night long the pumps, that were working

pool was lovely with lots of sun loungers and all getting the sun all day

wifi a bit slow and loses connection a lot. mattresses could be softer

the hotel had a rep readily available to inform you of poolside entertainment (aqua gym, bingo, paella

a few free parking spaces are provided, for the rest you must pay, so we parked the car on the street which

pool a bit warmer.

gym is small, the sun chairs, in certain part, face the chamines of several restaurants (smell like

the room on the 7th floor above the laundry was very noisy 24 hours a day.

it also goes straight out to the pool area so great for the kids access in and

wifi was great, even reached the pool

had nice area for kids and one of the pools was heated during winter months (with one side being very shallow

hotel , friendly staff , spotless clean , pool area lovely with pool bar and plenty of sunbeds

kids program and entertainment starts around 20:40 which is a bit late for kids as they can't stay

no iron but hotel provided a laundry service at an extortionate price

pool was a bit small

the wifi did not work

also there are only few activities for little children, the kids pool is pretty basic

inclusive food/snacks at the pool side bar would have been easier than going inside to eat

there was a concert every night in the pool , the voice was high even i was in the 8th floor

to cross the road to leonards overall hotel is very good loved that you can walk out gate at pool straight onto

room service was not good

good choice for breakfast. free wifi.

no tea or coffee in room and no room service

such a large hotel, i d expect the gym to be bigger

this is perfect especially when you have kids so we can all enjoy the night

the breakfast and pool area are superb.

gym close too early, i.e. at 7pm.

breakfast is amazing, pool bar ir brilliant and beach restaurant is excellent ud83eudd70 as always hotel was

breakfast especially the fresh omelette counter is a work of art

in our opinion the pool area and bar were exceptional

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

loved the restaurant such a good variety of food and pool area lovely

choice of dishes and food available at both breakfast and dinner are among the best i've ever had in a

the gym could do with modernisation, as some of the equipment was broken

the gym was well equipped

cleanness, furniture, plenty of food (perfect variety), rooms, place and activities for kids and adults

i didn't like but i hope they improve the evening entertainment and the wifi speed wich was very slow from our

we used the exclusive roof too terrace which also featured a hot tub and a smal self service bar area which

pool was perfect for family, staff were exceptional, can t praise them enough

breakfast was perfect, and the personel from restaurant were professionals.

wifi connection was very fast (able to video call / stream netflix and spotify)

our baby to make milk but on the last two days of our stay i was told to get a refill from the bar but i couldn

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

lovely garden and large kitchen

when we arrived, there was a whole row in the kitchen: oil, spices, sugar, etc

we always found parking spot on the street, so no worries about it

liked the hosts and their attitude towards me as a guest, very warm welcome, i managed to get my laundry done

excellent kitchen facilities in a large space

great staff, pet friendly, nice music, beautiful facilities, great breakfast.

and the staff monitoring activities in the pool were inconsistent in their approach, in that my kids were told

a large and very beautiful pool, a large gym, large and clean rooms

breakfast is really exceptional, impossible to try and taste everything out in only a couple of

amazing garden and swimming pools. friendly staff, big breakfast.

hotel has been fully renovated and it’s small villas were perfect for a 4 family getaway with kids

location, complex is very nice with heated pool and kids pool

super spacious accommodation . excellent breakfast great gym very clean throughout hotel

great staff. great location for kids.

pool bar in a nice sunny location

the pool area should have something for kids to play at maby mini slide or something.

water in swimming pool wasn't warm, especially for kids.

hotel is beautiful, more for adults than family with kids, perfect for couples and single travellers

room was very nice, and breakfast was delicious

the wifi was very poor and not available in the rooms.

privileges, pc with printer, calm areas, bluetooth speakers in thr ceiling of your room, endless pool area

the food is exceptional (breakfast particularly

room service should be less invasive. cleaning should also be more precise and less forgetful.

poor communication between spa and the front desk

front desk, waiters, bar staff everybody always smiling , willing to help

swimming pool is fun for kids

was lovely and spacious, pool was great, plenty of sun loungers, the cabana bed was a great addition, plenty of

only thing probably music in the pool bar could have been better ud83dude02

was perfect and spacious overlooking the children s pool

only downfall was we had the room directly below the sky bar which blocked out the sun from balcony & the sliding

wifi only in public areas is a slight downside

you don't like kids then don't come here - lots of little ones about and so can be noisy

the kitchen of the pool bar was exactly above out room so no possibility to have a nap after lunch but

private roof terrace was a bonus,pool towels excellent,great cleaning staff

wifi very slow, kitchen basic

location g324 was not as good as expected balcony was close to upstairs bar which played music directly onto

difficult to point anything. a couple of things missing in the gym ie weights.

location is very convenient and parking was very accessible

the gym facilities were great and we were pleasantly surprised by the range of weights and machines

our room had a private terrace with pool beds right in front of the pool, which felt like pure luxury

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

the pool was very busy, the roof top terrace was lovely and peaceful

the breakfast is fabulous, it sets you up for the day

is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus kids play

as i needed to return to the reception to find out login to wifi

take a walk and day by the pool

i paid 50 euros to come back to the hotel (after being told i could to use the pool) to be told to leave

swimming pool is not a swimming pool it's really tiny

good communal kitchen. private parking.

the kitchen is fully equipped and there is coffee and tea in the morning

friendly, helpful staff. good size room excellent wifi isolation, well away from any town noise.

pool was cold, but we were told heating was being planned, and it was november

you will find a parking there and some area for spending time (like swimming pool)

the swimming pool area is very nice, and the gardens are full of perfumed flowers; the room was clean and bed

wifi was a nightmare, it didn t work in our room

bed v hard not gym is getting tired

room service menu was poor the main restaurant was only open a few days per week

everything was amazing the breakfast, the room, the view and the staff

breakfast was lovely

however the staff at breakfast could be a lot more attentive i think

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

there are highly rated restaurants in the hotel itself and the breakfast is exceptional

nice kids pools and aminations

we were always able to get a space by the pool after breakfast and particularly enjoyed the salt water pool

the poolside bar is fantastic, and whilst we chose not to go fully inclusive as we like to explore local

kids play area was small

in process took way too long parking situation is not great - you have to hope to find an empty bay when coming

biggest disappointment was the wifi

drinks are more than double local bar prices but it s a five star so expected

room service menu is limited and pretty basic

the spa facilities were on point as were the staff in that area

kids' room is great for parents to have spare time

s in both suites did not work & wifi is patchy in the building

swimming pools for kids and all other activities are great to entertain little ones

for an hour (which we didn t do as our baby too young yet) they have a little pitch and putt golf area, spa

we ordered a dinner on evening by the room service but they missheard the room number and the dinner didn't

the very convenient parking

great breakfast,comfortable beds, free bottles of water each day, champagne when arriving, good wifi

valet parking was free, no weird pressures to tip or not to tip, no hidden fees for room service or wifi

there is complimentary daily bottle of water, reception didn't inform us nor room service brought to us we had

bed and not enough things for kids.

spa and persian restaurant

breakfast was great. staff were great. loved the pool and gym. great burger by the pool...

stayed in one of the level rooms which had a fantastic sea view and for adults or couples it's worth paying the

it s not for children,the kids zone is very dark,basement.too many steps.

go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent

sadly no alchoholic mini bar in the room, but room service could be ordered 24/7

was next to the heated pool where all the children and young families congregated and the aqua gym took place

spa and staff there were brilliant

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

suites were outstanding, our view was out standing, the staff were so outstanding, the gym was great the food

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

great kids club

parking inconvenient

only one uk tv channel - itv which was a let down when you put the kids to bed and that s your only option

it was perfect in every way - adults only hotel that we ll definitely be going back to

small gym

you can leave the rented car in the parking of the hotel for free

gym needs to be much bigger with more kits and weights equipment

could not fault this luxury, true 5 star adults only hotel

liked very much: the heated pools; the fast wifi; the location; the gym with outside view

nice spacious room, efficient room service and cleaning exceptionally helpful staff nothing too much trouble

free underground parking

and the pool (2 or 3 heated pools, a couple of others with cold water and a nice size one for the kids to enjoy

we loved our junior suite, and had a fantastic sea and pool view

had an amazing stay at amarilla golf residence during our girls' trip to tenerife

hillside i'd live there ;) ) it's placed right in the middle of vacation homes, other hotels and golf courses

the kitchen was not well equiped

the cleaning team provided high standard room service and were extremely professional

loved the heated swimming pool

the multiple pool area with the fantastic infinity pool looking out to the sea is truly breathtaking and a

gym was disappointing - old kit.

huge parking, 2 shops nearby

food was not great , they had no kids club , no kids entertainment at all

the room was a very good size and the choice of breakfast and dinner were excellent

breakfast staff were very efficient and cleared pots etc quickly

food at breakfast was nice with good variations good for everyone test in a nice and comfortable and clean

i'd say the outdoor bar could be a little closer to the pool

spa is not worth visiting

entertainment was enjoyable and the bar staff were lovely, nice to be indoors for evening entertainment too

spa, gym and paddle courts were great

check and reception staff , free under ground parking with lift to reception

wifi excellent

the saltwater pool, lunch bar and breakfast was very good

brilliant food in the tapas restaurant and excellent cocktails at the pool

sofa bed needed upgrading,it was not comfortable to sit on & no wifi in room we had to go to reception to get

there is no breakfast and no facility for such

staff in bar an restaurant were so friendly and couldn't do enough for us.

pool, wind sheltered, good location, nice weather, spacious apartment, well equipped kitchen ( i didn't need

from all the new kitchen appliances microwave kettle toaster coffee maker etc

some miserable bar and restaurant staff, condition of terra cafe restaurant

have to say ,our kids were asked to take off their floats in an empty swimming pool

clean, nice big rooms, beds for the kids were good size

have to say ,our kids were asked to take off their floats in an empty swimming pool

lots of space around the pool

there are about 6 pools on site including two heated and a mini kids waterpark

4 star hotel should have wifi in the rooms only one english speaking tv channel available is not 4 star the

dated rooms, poor wifi connection.

room service is cheap but for a reason, it is terrible

gym has plenty cardio machines and free weights but comparatively few resistance machines

breakfast was well packed, but not too much food in it (but it might have been our problem, as we

wifi in room

no bar service in the early evening.

nice spa pool

really serious weaknesses but wifi kept breaking off

the kids club and entertainers were amazing

liked the laundry room; came back with all clean clothes

the room service is at the very high level and hotel infrastructure as such is impressive

the kids club and entertainers were amazing

the whole family loved the pool, the olivia buffet for breakfast was excellent

the owner went out of his way to create a parking space for our motorcycles close to the hotel

parking was also easy on the road outside the hotel, we could always find a space

the dinner was good and breakfast big and delicious

wifi didn't work for my computer (it did work for my mobile phone

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

the breakfast was amazing, lots of different types of food, some of them are homemade.

nice pool (unheated) and pool area

there was no wifi when we came, they made it while we were there

swimming pool

no free wifi

day of our in hotel stay in bar we order a cocktail which was deliciuos, but next day other bar attendant didnt

swimming pool was luxury,breakfast so tasty, rooms are beautiful

lovely little gym

no room service after 10 or tea/ coffee in room.

wifi is quite slow at times and not very reliable

restaurant was closed, and that a buffet was virtually all that was available except for terrible room service

a full programme of activities for kids and adults

the several swimming pools, only one was heated and comfortable enough for families with smaller kids

design, despite the hotel been full it never felt busy, lots of space and always room round a pool and the staff

s hard to say as liked it all but it would be nice if gym was updated and the metal fencing updated around

batting an eyelid, and produced exceptional, fresh and flavoursome dishes at both dinner and breakfast

they said it was beef but it was actually pork, another time they refused to give water as the bar was not

3-7pm there was a pool snack grab and go bar but if it was gone it s gone and often the kids wanted a

nice peaceful pool

breakfast and location was amazing - everything was perfect

wifi is not working well: spotty or not working at all

more room service room options would be nice

lacking room service poor ie asked 3 times for ice on one afternoon gave up in the end mini bar wasnt replenished

gym has everything you need to

excellent service, facilities, equipments and breakfast

breakfast was delicious

the staff were really nice, the gym was awesome, and we had an amazing stay overall

housekeeping came by twice a day, breakfasts were just extraordinary in variety and quality and pool surrounding

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

candles beside the bath the decor throughout the hotel was exceptional a surprise we found the pool lite up and

the small pool area and no sun in our villa garden

the restaurant menu is a little too fussy for half board but they allowed us to order off the room service menu

we arrived in the afternoon and had a challenge in figuring out where the parking was (it's underground and on

cute spa facilities that were available after reservation

beight and clean room,good bed,close to many services, wifi and check in service top!

stay,good wifi and lovely staff at the check in,perfect customercare from the office repkying me to all my

clean, beautiful blue color and rather cheap. good to have the kitchen.

in shared kitchen was missing stove

there is wi-fi, the ocean is 50 meters from the hotel, on the top floor there is a terrace and a kitchen, i

in the south, not far from the playa with some good restaurants, common bathrooms were clean, wifi was

close location to the airport, and easy to get to. shared bathroom with a kitchen & wifi too.

super view and location. rooftop is nice! many good beaches near. full kitchen.

bed dorm super offer - big common areas huge kitchen really fully equiped nice rooftop terrace and cool people

i got bitten by bed bugs, the wifi signal didn t arrive to my room.

we really enjoyed the buffet restaurant, infinity adult pool and gym facilities

staff especially martin from activities team who adapted the pool dance/gym for our son and played is choice of

kids splash area was closed for renovations

excellent location, food and room service

kids had fun. food was good.

arantxa they were make us feeling like getting home due to her kindness and lovely behavior - the room service

wifi

wifi the entire time we were there for a week service understaffed and bad service due to that,

laundry lost 1 item

we stayed on bed & breakfast basis & we were very impressed with the quality & choice of food

mabey there should have been more of entertainment for kids.

even for kids

pools, food, room bars, staff all spot on

problems with wifi at first, no shop in hotel

6 pools, 4 restaurants and 24h bar sounds good

wifi was sometimes unreliable.

nothing really. swimming pool would be a nice touch.

it was disappointing that the pool was closed during our three night stay.

ample parking space too

free, private parking

location in a forest extensive buffet large indoor pool and sauna included in the price good

the bar and restaurant staff were helpful and the food and wine delicious

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

the gym was impressive

would have been nice to have more vegan options at breakfast

clean room, large bed, clean bedsheets, fast wifi, large desk, friendly helpful staff, fridge, tv, tub with

strong wifi

wifi was not protected

- very loud (next to the busy road) - hard mattress - very weak wifi connection - small tv

all tv programmes in spanish. wifi connection a bit hit and miss.

safe use - extra daily payment, wifi - extra daily payment, toilet roll - go buy yer own rolls if ye run short

all the staff were lovely, breakfast excellent

the wifi was bad in the room

wifi only in lobby

wifi was available only in lobby.

location is absolutely exceptional. great food, lovely breakfast fantastic stuff.

they said wifi works only near lobby,

stuff was helpfull, they have private parking

you can ask for hot water from the bar but would have liked to be able to have a coffee or tea in the room

staff the facilities, the breakfast, the swimming pool and the room everything was excellent

why not have tv in sitting area lighting poor in living room/kitchen overhead shower not working

very basic kitchen tired decor and fittings

wifi code was not

no wifi

also missing kitchen extractor and several essential utensils didn t help either

if you have kids, there is a public kinder park right in front of the hotel

its only a small village but it has a good vibe and the kids will love the

bar terrace at the back with stairs down to the sea was a real bonus

if you have kids, there is a public kinder park right in front of the hotel

nice room. great breakfast! on the sea.