pools were always a nice temperature, the kids pool was really warm

gym, swim, food, late check out and room service all so

wifi fast

pool bar didn t open until 1 so as we were having breakfast at 8 that was a little late for us with no

also the parking situation around the hotel is a bit chaotic

free parking underground was provided along with breakfast

our suite is spacious and equipped with everything necessary for family holidays with kids

great kids club

beautiful view, the spacious suites and balconies, the staff, the gym/padel tennis, the food, the breakfast

spa treatment was amazing

good but we didn’t eat excellent well equipped modern gym staff very helpful couldn’t get a late check out

the solos adultos pool kid free tranquility ud83dude0a

spending almost a week at the hotel we asked for a late check out and we were told we had to pay €50

pools, staff, breakfast, spa, parking , location , especial thanks to all staff i

the staff were exceptional, friendly and helpful, nothing was too much trouble, and the buffet breakfast was

the place was great so good for kids

bar drinks prices are pretty high, especially shorts (like g&t) cos it's a 5* hotel

we also enjoyed the spa and tennis court

great access to a lovely beach and nearby shops very nice evening atmosphere free and flexible kids club lovely

have been better if there was bar service at the pool, rather than have to queue at the

naturist pool, no spa included in room price

perhaps the gym could have had better equipment, such as a squat rack and a better bench for bench pressing

it is a little expensive so could afford to bring kids for 2 weeks

improve gym - outdated and some of equipment is dangerous

the wifi

we ordered a dinner on evening by the room service but they missheard the room number and the dinner didn't

tiled surfaces near the pools - you definetely need flip-flops and slip-proof pool shoes for the kids to avoid

the activities were varied for kids and adults

superb facilities; great staff; breakfast and buffet dinner superb with great choice; rooftop bar awesome; and

bad room service, coffee pads were not replaced (it looks like they really want to charge you for any

plenty of activities for kids of all age

also no problem with late check out

the hotel offers lots of activities for families (mini golf, mini water park, surfing, tennis, football, table

suite was amazing in fact there was nothing to dislike but the icing on the cake is the skyline bar which i don

bus stop close by for free bus to siam water park which was perfect

i liked adults only factor

the spa was closed due to refurbishment, but nothing to complain about.

the lunch snack bar section has nice, fast and affordable food

the room service was not consistent

breakfast 10/10 and suite totally wonderful, staff and management are

perfect hotel for staying with kids

pool area, the room, the staff

kids under 16 were not allowed in the jacuzzi.

i couldn't connect to the wifi from my room

one small point would be to suggest staff retraining occasionally - in some areas, noteably the bars, some of

for instance we had to go downstairs and buy water from the bar and after 12 pm, even then bar was closed

we cannot get sit in that place but we can enjoy of el espanol in the pool area

coffee during breakfast could be improved.

breakfast was fantastic great variety

charging for car parking if you wanted covered parking

there is also an area reserved for kids

kids and adults got nice gifts for christmas

good bar , gym facilities and kids club.

breakfast was very good

beautiful setting and grounds super comfy beds power shower in our room - excellent housekeeping room service

kitchen poorly equipped

i had a kitchen, bathroom, huge bedroom, dining area, living area and balcony big enough for 4 people

for a holiday with kids

a pet hate for all spanish resorts if you want a double room you in ireland or england get a double

gym wasn t the best it done but could do with sorting out smell in it

downside is the kids disco doesn t start till 9pm which is very late and evening show 10pm which meant kids

downside is the kids disco doesn’t start till 9pm which is very late and evening show 10pm which meant kids

wifi was quite weak (20mbit download / 2mbit upload)

breakfast set up was self-service which was always very busy a a little manic, with everyone

also the tennis court and the mini golf course were a bit overworn and might need some updating in the near

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

the staff was vigilant and very responsive and the breakfast was absolutely

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only'

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even

a huge inconvenience as the rooftop bar is lovely but adults only so would be a pain if you had kids with you

parking near the hotel is limited to some 6-8 slots which are always occupied

gym is in serious need of an upgrade

the breakfast is fabulous, it sets you up for the day

very few parking spots

the breakfast was excellent, quality food and a superb selection and the staff were exceptional

the gym facilities were great and we were pleasantly surprised by the range of weights and machines

staff, excellent food, well taken care of, room cleaned several times daily, free underground parking (very

wifi could be improved in some of the pool areas, this was a bit problematic for us because our

really nice spa too and we both enjoyed the massage on offer

the kitchen had everything we needed except for a toaster but we had breakfast included which we took

good room size and amenities (silver apartment) kids pool and normal pool were good size with lifeguard and

was perfect and spacious overlooking the children s pool

wifi didn't work even if they gave us new passes

ugh the adult pool which is not very big was filled with unsupervised kids and adults throwing balls and blow

the bar at the pool with cocktails quality is awesome

we book a massage through the app and when we got to the spa they said they had no record of it

well equipped spacious kitchen and dining area

the ladies in kids club were really excellent so kind and caring towards our kids

breakfast and particularly justyna who makes such a great greeting every morning that creates

- i experienced some issues with internet reception when at the pool area

breakfast was amazing, swimming pool and the activities by the pool by fit and fun was great

was a great base for exploring the town in the evening and as we were on a golf trip it was also very handy for

snack bar is paid regardless all inclusive

the room service menu was awful

but it would be great to have more local food options at the restaurants / room service - the parking exit doesn

eating outside around the pool and amongst the palms, felt like we were many more hours away from the uk in

we rented a car and loved the easy in and out parking

lacking room service poor ie asked 3 times for ice on one afternoon gave up in the end mini bar wasnt replenished

the food, be it breakfast, lunch, dinner or room service was first class

a rich breakfast with a wonderful view

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

beautiful views, room, bathroom, service and gym

expendive at over 400 per night, not all the gym machines working

on site bar and restaurant all fabulous and the staff couldn t have been nicer

comfy beds, location, very pretty place, friendly and helpful staff, spa and gym and great sized rooms with full

excellent breakfast and room service

pool was so clean and relaxing

the small pool area and no sun in our villa garden

gym could have been better

the vip areas are a real nice touch and the adults only sun terrace with it's own bar is

the gym is limited in accessoires, which is usual for hotels

we had bed and breakfast and the breakfast was lovely with a huge choice, can't comment on lunch and dinner

also i enjoyed the gym/ fitness area and lastly the location was very good

from the corridor or other rooms (every early morning we've heard screaming children or talking room service

was not allowed to play with balls or inflatebles in the pool, even though there were only kids in it playing

great staff. great location for kids.

breakfast was very good, and the pool bar had good prices and good beverage selection

had a very nice, clean, spacious apartment with sparkly new kitchen appliances, which was perfect for us and

paid wifi, apparently in a lot of hotels in tenerife, the wifi all have to be paid and aren't actually

staff all over the hotel from reception to the dining hall, bar and entertainment tram to the cleaning staff

you are allowed to smoke on your balcony and front of the hotel,but not around the pool

room service was brilliant and rooms

be more variety for children as my eldest is a fussy eater and there wasn't a great selection for kids

great pool area and very good food

the ocean gym is wow

games, gym and the spa - we spent an afternoon in the spa and sauna

the wifi is slow

breakfast is really exceptional, impossible to try and taste everything out in only a couple of

amazing garden and swimming pools. friendly staff, big breakfast.

customer service, great location, awesome hotel activities for adults and kids

poor wifi

we used the exclusive roof too terrace which also featured a hot tub and a smal self service bar area which

- the hotel and the surroundings, staff, overall experience, great place for holidays with kids

nicely organised and we were offered a great selection of activities in the hotel (swimming pool, gym, game room

they follow strict covid safety measures, good for vaccinated adults who can relax

all inclusive hotel: very good restaurants, gym, swimming pools, day and night entertainment

the breakfast was nice

the staff was amazing - the chefs, the waiters, cleaners, reception, cafeteria and bar staff, everyone was

thought adults only would be much better offering over

dinner and breakfast is good as well

pool was a bit small

hotel , friendly staff , spotless clean , pool area lovely with pool bar and plenty of sunbeds

major but one of the pools was never used because it wasn't heated and seemed like a waste of a pool

plenty of activities for kids

great location,helpful staf,f spotlessly clean, onsite parking

breakfast and dinner were excellent

really enjoy the room and the pool and entertainment was great

there weren't many children in the hotel at the time so they were getting the adults up to play water polo,

staff is very friendly and the hotel has a lot of activities in the pool area

staff, kids clubs, adults activities, bars and swimming pools

-pool bar didnt accept cash

the wifi was incredibly bad but i over looked it with how nice the resort is

the bar/ swimming pool area is lovely with gated access to the beach front

biggest complaint, terrible wifi

we are now at alua atlantic golf resort which is 4 stars, but the rooms are not as good as catalonia

also the breakfast was amazing, so many options and generally it was delicious, the pool bar served the best

good wifi

i was informed i'd have a view of the pool or golf area, i was opposite another block of flats with a concrete

only minor complaint is that the wifi in the guest room on the top floor, was weak and strained

wifi was good for work, stunning surroundings to walk about

fitness activities near the pool were annoying, with terrible loud music

the hotel is spotless clean, with daily room service, we always have our breakfast in the canteen with fantastic

excellent room service and kind and hospitable staff

it start this late before in any hotel i've previously stayed in and not much good when your on a golf tour and

you had to sit and order, this included kids ice cream

i missed the evening entertainment and the gym facilities inside the hotel were poor.

inside the hotel there’s at least three pools that i could see - one for adults and two for kids with activities

inside the hotel there s at least three pools that i could see - one for adults and two for kids with activities

breakfast was great and everyday there were new things and plenty of choices for everyone

the breakfast was fantastic

there is lot of water sports in the pools and they have some shows for kids in the lobby which is pretty cool

and spacious room, as we picked the one facing the golf course the view was great

wifi kept disconecting & when it did work was quite slow

spa and the food

the resort is centrally located around the pool and restaurant

food was great, the personnell lovely, always helpful and friendly, espcially bar staff and the mini club staff

loved the snack bar and beer on tap near the pool

gym is way too small to even use it, and the loud music there was disturbing

the hotel has its own mini market and laundry facilities

good music all around hotel, guitar and saxophone players by the pool amazing

kids are everywhere

we made our way to the lagoon pool bar and set up camp

personally would have liked something a bit quieter in the shared areas like the pool areas, the sandy beach

room service for breakfast was expensive and food not upto standard toast was like rock and beans

only get two drinks at bar at a time when we had 5 in our party but some people were served more than

could have explained few details of using restraunt and pool bar using key card but wasnt a major deal

they let us use a room at no extra charge for 30 mins to shower as we had a late check out

amazing breakfast and dinner

the gym needs to be updated

a small rooftop bar would be great during the day for those relaxing at the pool.

everything exept wifi

the pool at the top floor, some clients played loud music on external speakers at the same time, very

inexpensive wifi-12 euros for the week

should provide free wifi in rooms not just the foyer

i can see why families come here as it offers a lot of entertainment for kids and for adults

hotel contains multiple swimming pools for kids of any age as well as mini water park

small but functional gym that was clean and generally easily available

i can see why families come here as it offers a lot of entertainment for kids and for adults

friendly, also animation team does great job with all entertainment, loads of fun not only for kids

would like to have more do do for kids.

the pool bar has a great selection for lunch

would have liked a gym but i did use the gym at the spring bitacora over the road.

location, all the pool options, spa, gym, free water dispensers.

ice for the room at the bar which i was told i could only get a glass of ice and i would have to pay for

would have liked ot have wifi in the room and functioning power points by th epool.

wifi only available in reception and certain pool areas, inconvenient when you need to access email

of food for room service was bad

minor matter - had to pay for wifi in room.great relaxing 6 days

room was great, breakfast and the chefs were excellent

comfortable rooms, beautiful breakfast on the terrace and a top class restaurant

easy access to golf course and arrangements for storing golf clubs made playing golf completely hassle free

room service poor

winderful location in relation to the golf course, great staff and service

pool

poor wifi connection

special thanks for the awesome pool and outstanding breakfast & dinner

and interior of suites are fantastic breakfast delicious heated pool great place if you have kids all staff very

clean,nice staff, goid for small kids

pool was nice, the water was warm even though it was the end of january

much space, fantastic covid measures, friendly staff, great value for money, kids loved it and i will definitely

wifi was absurdly complicated to connect. why so many steps? why registering again?

smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

no pool for lilos for kids

we loved the mini golf which was free and good fun

the mini golf facility was unusually beautifully landscaped with a stream along the lanes

was the entertainment team who regularly set up games in the pool through the day , opened kids club in the

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

rooms are spacious, very comfortable & clean excellent pool facilities, mini golf and chess all included in the

pool area was lovely sun all day until early evening

airport and many others) very nice staff; ready to help and advise quite big room with equiped kitchen corner

are brilliant in this hotel they go above and beyond for the people staying there, tom behind the bar is

large apartment, with massive balcony and well equipped kitchen

choice of 2 pools was great for the kids section & the adults section

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

are friendly and welcoming, and the hotel is very convenient if you rent a car, with plenty of parking spaces

lovely views and adults only

parking is public (free of charge) but we were able to find a spot every day

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

the room was beautiful, i loved the spa and the pool

location, great staff, delicious breakfast with live piano music , parking availability for rented car or scooter

great location in the heart of las americas love the pool area, so relaxing

spa pool jets excellent for joints

wifi not brill

good choice at breakfast with daily changes to the selection

the spa is located in a neighboring hotel with a direct access and requires an extra fee

breakfast had a great choice of food

i was loooking forward to train in the gym there , i was thinking it s for free but wasn t

staff was lovely great entertainment for kids every night room was always cleaned

room service was horrible

breakfast staff not very attentive

breakfast could have been better, but ok giving the pandemic they are operating in

spa treatment was class

terrace pool did not have heated water but this was not a major concern.

it would be an asset to have a bar of some sort .

also found it disappointing that extra charges are made for wifi and safe rental

location, stunning historical building with beautiful innner courtyard, cool rooftop pool, very tasty

the time the pool closed & there was no bar.

the pool which is on the roof with the bar and sun bathing area is so beautiful and peaceful

kitchen facilities were a bit lacking, no bottle opener for example.

no kitchen. no access to terrace except at front. no double bed as promised.

of signage as we could not find the kitchen despite there being pictures in the booking

v with british channels, wifi and computer available

wifi connection was good in my room

great breakfast and dinner. extremely helpful staff, clean room. close to the ocean.

the roof top pool has gone!

we paid big money, and had to explain every time when the kids wanted to drink a soft drinks

staff was professional helpful and friendly, the hotel was spotless clean, room service - excellent

swimming pools were great 4 pools to choose from , 1 was 50 metres long so you could lane swim, 2 childrens

brilliant for kids

staff, food, location, wifi, the rooms. self service laundry.

and drinks were amazing every day staff worked very hard to keep everyone happy great wifi all over the hotel

the breakfast is

wifi good

free parking on the street (hotel parking was full)

quality adults only hotel, easy walking distance to lots of restaurants

found the adults only formula a pity, it would have been nice to see some children at the

the gym is not very inspiring

the coffee on the breakfast was poor, limited parking space.

nice rural location, with nice views and a pool

private parking

was ok swimming pool area excellent hotel location fantastic, peaceful, quiet

city life and the nearby national park for hiking, and it was a big plus that the hotel offered parking

the wifi doesn t work properly and i was unable to get mobile signal at that exact spot too, no

breakfast was amazing so much choice. really enjoyed it.

breakfast finished at 10 which felt early gym was supposed to open at 7am - it did for first few

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

outdoor pool and huge outdoor jacuzzi was fabulous

room ocean view, fresh orange juice, good coffee, rich dinners, peace & quite, adults only, properly made double

bed was very hard and small, wifi didn't work well, tv was very far from the bed.

the bar closed at 11 and there was no where available afterwards to have something to drink

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

room was comfortable, spa was relaxing and breakfast was lovely

spa area was also decent but could have been opened a bit longer in the evening

quality rooms are spacious, bathrooms are very nice and terraces are beautiful had access to 3 pools, highly

pool villa schedule could be prolonged for an hour or more, at least at the adult-only areas

setting, pools, restaurants , gym

lots to do in the hotel, kids love the pool and play area

easy parking

kitchen was handy and decently equipped

good communal kitchen. private parking.

wish we had time to enjoy the pool and scenery

the kitchen is fully equipped and there is coffee and tea in the morning

kitchen with good equipment, a dining room, a large place to sit and chill around the swimming pool, and a big

wifi was sometimes unreliable.

free, private parking

wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

great location with free parking

nothing really. swimming pool would be a nice touch.

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

wifi stability/signal needs to be improved.

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

no source of drinking water or water for the coffee maker, other than a trek to the bar area

also didn't no where to get a drink from without ordering room service or been in the dinning area

easy to get a parking spot at the street

in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed

a free parking is available very close

close to centre and plenty of 'on street' parking close by

breakfast was included and was fantastic

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

we arrived late and left early, so we didn t have a chance to use the swimming pool or try the breakfast

spa use is not included

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

we arrived late and left early, so we didn’t have a chance to use the swimming pool or try the breakfast

everything was perfect. nice and quiet accommodation. very clean and a big kitchen:)

the villa itself is great and has very convenient facilities (like lounge, kitchen and the fridges)

when we arrived, there was a whole row in the kitchen: oil, spices, sugar, etc

location with plenty of shops and restaurants nearby, and always found available parking

location, easy parking, very clean, great hosts

the pool was heated to 27 degrees

as in the name this is a golf resort so would be a dream for golfers

loved the heated swimming pool

very modern inside, the poolside and pool bar was top tier - with great drinks on offer

hillside i'd live there ;) ) it's placed right in the middle of vacation homes, other hotels and golf courses

gym well equipped rooms although slightly tired were very large and clean

place to chill and relax by the pool

i dislike the kitchen being locked and not been able to use the kitchen

we stumbled upon it in an awkward area behind the pool bar

for the kids (us adults enjoyed a few games of pool too lol) we really enjoyed our stay at golf plaza and will

clean, great staff, great breakfast, great facilities, location, the swimming pool is great.

the gym and spa were also great

quite ok gym facilities, nice terrace/seating area for dinner/breakfast, nice buffet, strong wifi

range of foods for breakfast

location was great facing the sea front and breakfast was wonderful with lots to choose from.

the outside area did not get any sun. the wifi did not work.

apartment with kitchen was good equipped but there was no even salt or sugar, so we had to get it

from all the new kitchen appliances microwave kettle toaster coffee maker etc

-lack of equpiment in kitchen, there could be more plates, cutlery, and glasses.

also nice bar restaurant

the wifi in the room wasn't working

liked the staff at the reseption, the pool and bars, everybody was friendly and helpful

good breakfast, great choice of swimming pools.

the food was great, breakfast, lunch and dinner

very clean. food great. pool areas fantastic

) bar staff at the pool were fantastic and very accommodating, made great drinks too

design, despite the hotel been full it never felt busy, lots of space and always room round a pool and the staff

the several swimming pools, only one was heated and comfortable enough for families with smaller kids

, the pools exceptionally kept and so user friendly , the staff incredibly kind and caring , the kids club and

food in the main dining was delightful; however, the food in the snack bar by the pool was less than desirable

location isnt great but we knew that and you dont need much else with a great hotel and good golf in the area

breakfast was great . a lovely choice for everyone but most importantly the staff were superb.

proximity to the airport great pool for the children lovely friendly staff high quality food and drink spacious

nice peaceful pool

gym was poor - old and poorly maintained equipment and a water cooler with no cups (on any occasion

com confirmed this hotel as vincci golf tenerife

no room service after 10 or tea/ coffee in room.

wifi,wifi,wifi, why oh why

would prefer free wifi

the hotel is located in a very beautiful golf area, quiet and close to the airport

fully equipped kitchen

room was clean and spacious, there is a small garden with a pool, a kitchen if you want to cook your meals,

stayed 5 nights , my room on the first 2 nights had zero wifi , i was only getting a signal from neighbouring

the room was quiet and cool (both style and temperature-wise), cozy rooftop terrace, full kitchen, little garden

if anything a kettle in the kitchen could be useful to make quick teas and coffees

complex has its own shared kitchen but on the ground floor is a wonderful bar restaurant which does amazing food

beight and clean room,good bed,close to many services, wifi and check in service top!

was spotlessly clean, the shared kitchen & bathroom were both great with an alternative bathroom & kitchen on

stay, relaxing rooftop to enjoy a breakfst, comfortable room with small private kitchen

comunication with cami before and during the check in, bright and nice room, strong wifi and bus stop in few

no english-speaking personal, terribly weak wifi, not so tidy as could and should be

kitchen with appliances was available for guests

large and comfortable common room and kitchen

huge kitchen, few bathrooms, comfortable bed, clean facilities, wifi, friendly staff, central

there is a kitchen with everything what you need

and the massage i had in the spa was the best i’ve ever had

sofa beds are a bit bumpy and so if you have kids in your group

breakfast, great pool areas for kids, comfortable beds and everything was great

very professional staff, loved the location of the hotel, nice pools and gym

you want to find the place close to the pool, you need walk up 7 am and go to the pool and leave the towels