the pool was well kept and clean

bed was very comfortable. free wifi a plus. room was clean, staff friendly and professional

clean, solid wifi signal everywhere

drinks at the bar were amazing

great room service this time.

pool and pool area were not clean at all!

whirlpool pool gym

pool was indoors but it was clean, just too hot in the room for me

room was clean and fresh. nice breakfast. very nice staff.

they gave us a late check out for free

leaving. the only good thing was the staff accommodated an early check in.

the milk was bad at breakfast

no breakfast in the morning really would of enjoy it

very large room,clean, and had breakfast.

breakfast should be more than what it is especially now the co-vid has died down quite a bit

breakfast had more options than previous hotels i’ve stayed at as well

location was great for our visit to this city. breakfast area was well stocked and clean

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle for us

all hotels with a pool should have guest laundry

breakfast wasn't simplistic; offered omelets, sausage, home made oatmeal in addition to fruit and

didn t like the fact that we did not get room service on the second day of our stay

couldn t change temperature in the room and couldn t get into the pool area

lack of parking

plenty of parking and the staff was very friendly and helpful!

pool: it was a little sad

cleaners had missed some areas in the kitchen area

clean spacious room, loved the kitchen area

:) love the common areas - - the gym, the cafe, etc

free breakfast

eadmill and

nice breakfast bar! quiet location. friendly staff

extremely clean, good breakfast, very friendly staff

the breakfast and staff were awesome. they are consistent each time

clean, modern, good breakfast, comfy bead

same hot breakfast for a week straight, never changed.

clerk was amazing - friendly, accommodating, efficient breakfast was a winner - exceeds competitors'

pool was closed. kids were very disappointed

breakfast was perfect

coffee.. pool not open

the continental breakfast had a variety of food that my family enjoyed

the pool was clean and so was the rooms

bedbugs in bed. no room service - bed was not made and bathroom was not cleaned.

the pool wasn't open.

the pool closed too early.

with wifi

full size kitchen, streaming apps on tv and full sized (amazing) soaps in the bathtub.

breakfast was good

the kitchen was nice

the staff was wonderful. loved the breakfast.

i loved the personable feeling of home using the kitchen.

a beautiful space, the staff was incredibly friendly, the rooms were spacious and clean and the bar was fantastic

the staff was friendly and welcoming. hotel was very clean. good breakfast.

is practically no house keeping, no drinking water, no room service/cleaning, not even after reminders

room space for my kids

kids running around and screaming with no parents around

guest laundry was appreciated

location was great, beds were comfy, gym was awesome! front desk staff was sweet and helpful

that the bar closed so early. they need room service longer hrs.

loved that they had a snack bar in

only thing that sucked is pool was closed but we understood.

kathy, who handled the breakfast on our saturday and sunday morning there(5/19 and 5/20/18), was an absolute joy to know

the room, location and breakfast were wonderful

pool not open

missed being able to use the pool.

location and it had access to laundry machines.

the breakfast

no waffle maker for breakfast

not much for breakfast!

we didn’t eat breakfast there- they only had a few things to choose from

laundry facilities

super helpful with our questions about breakfast, pool, etc

breakfast, pool. room, politeness.

clean. good breakfast.

kids enjoyed the pool

pool area was needing repairs

beds n pool

the pool was nice

i really loved the pool and hot tub and the bed was very comfortable. will be coming back again

the pool was a little chilly but the hot tub was our favorite

i was grateful they were able to accommodate my early check in.

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

indoor pool and spa was nice

around the pool area there was a bunch of hair and other debris so that wasn't pleasing.

the gym in my room was a big wow factor, ud83dudc4d

downside of staying with covid restrictions- pool is closed, no daily room cleaning so trash and dirty linens need to be left outside of door,

the parking was a bit difficult and confusing.

ry important

the pool area is amazing and so is the backyard

for visiting hiram college; hotel has a bar & restaurant

to unwind when we got back to the hotel, we went done to have a drink and unfortunately the bar closed early, due to that we were unable to use our vouchers given to us

clean. welcoming, friendly and warm enviroment. breakfast was so good

it was clean, affordable and love their breakfast.

easy to get to from highway. close to restaurants and casino

we have stayed here several times it’s very convenient to the highway and the casinos

no swimming pool or hot tub or gym due to covid restrictions but still was able to go to the overcrowded bob evans and packed full

we loved the setup of our room, the pool, and the breakfast was delicious!

the pool was open and kids had fun time. the breakfast was good that they provided.

kids in the hot tub

missed the real breakfast. grab n go is nice however

basic breakfast is also ok

asked for an early check in and they accommodated me , from the time i checked to check out nothing but smiles

parking area lighting could have been better

parking

rooms, comfortable beds, friendly front desk staff, good breakfast buffet

parking lot too small. cost a little high

they baseketball hop and the pool

the breakfast was amazing and the bed was seriously like heaven. loved the kitchenette as well.

pool water had stuff floating in it for three days, fire pit broken the whole time i was there and

their pool was clean and a wonderful 88 degrees while a blizzard raged outside

breakfast was above average

they had a hot breakfast every morning, coffee and hot water available all day and night

staff very helpful and friendly! hotel was clean! good breakfast!

breakfast could be a little better ie:sausage eggs add potatoes.. everything else was good

clean and great breakfast

gym facilities and pool

they don't normally have milk available but he got some from the breakfast stuff

were a lot of kids in the pool that were from a birthday party and no one was really chaperoning them

the pool was nice too and clean

nearly a brand new facility. excellent breakfast.

they had a breakfast buffet

the manager allowed us an early check in and upgraded us to a suite at no extra cost

we didn't use the pool, but it looked nice

the pool area and the breakfast

they made our trip (even though the pool was down and disappointing)

comfortable, decent size rooms, good location and breakfast + swimming pool is a nice addition

free breakfast

clean, good location, great continental breakfast, nice pool for the kids

they provide laundry self service

clean, good location, great continental breakfast, nice pool for the kids

staff was wonderful,helpful and breakfast was amazing

  well equipped with a small indoor pool and workout room

staff, good breakfast and was clean

everything. the staff, facilities and breakfast was very good.

our grandkids loved the pool

the grandchildren enjoyed the pool

breakfast was enjoyable with eggs,sausage and pancakes

easy check in, location & breakfast

breakfast could be better

didn't have any orange juice with the breakfast

the breakfast was hot and had many good selections

great place to stay staff is very attentive hot breakfast very clean

breakfast was good pool was warm bed was comfortable ud83dudcaf

the staff was friendly, greeted us every morning before breakfast, the pool was great, it was clean

the breakfast was very good and this location will be my future choice of stay!

breakfast

pool was nice also the bar area and free coffee gets me every single time 10/10 great

hotel was filthy, the pool and spa stunk so badly that you could smell it before entering the gym area

key cards to the room didn’t work they didn’t have any towels nothing in the gym works they lie and say they have breakfast online and they don’t and the tub is terrible

the view from the room and the smell of the gym

kids screaming at pool site no respect

breakfast is not a full continental breakfast

fitness room closed, no breakfast or coffee only room coffee

i like the beds, the pool and whirlpool, and the fitness room

demanded my girl pay a pet fee after demanding she produced a verification letter about her disability and service amimal

the location great access on and off the highway. the breakfast was fresh everyday

pool closed and breakfast closed

pool was a bit small. nothing else.

pool and hot tub are still closed

gym needs some attention

the availabilities...pool bar food etc

comfortable bedding and great breakfast

breakfast was good despite covid challenges

the kids love the pool and the mini golf the slides

activity area because they have more than just a pool is amazing

located, hot breakfast, nice jacuzzi next to the pool

were random dirty clothes lying around (a dirty sock in the hallway, wet shirts and pants lying poolside), although otherwise the place was very

pool was a little too cold! but still got in!!!

was very clean, staff was friendly and helpful, pool was small but our kids liked it, good breakfast choices (something for everyone), beds were comfortable and the location was great (we

smelled a little smokey, crowded breakfast room (your group/family may have to split up), people smoking outside main door

friendly staff, clean nicely updated rooms, and a good free breakfast included

oking never said anything about it and actually

loh and behold i did not like the unlit parking lot because

super nice staff. clean facilities. breakfast. good location. comfortable beds.

a lot of things were broken ie pancake machine at breakfast, hot tub, sauna

the only thing was is that there should be more breakfast items not just plant based.

cleanliness of the rooms, fitness room and the hot tub and pool were nice!

kids in hallway. probably should put 2 adult guests further down the hall

om service, bar)

the pool area and hot tub were not that big over flooded with kids

lots of kids at the hotel made quite a noise, but they all quiet down at around 8 pm.

breakfast and courteous staff

was extremely comfortable and the breakfast was excellent

lovely comfortable room, breakfast was very fresh. nice size bathroom. met all expectations.

i think kids have been jumping on it

friendly family welcoming kids friendly

pool

clean and very good breakfast!

friendly staff, pool was great and breakfast was amazing

breakfast was very good, the attendant was fast and efficient, refilling everything quickly as

breakfast and nice pool

we loved the pool and hot tub

sausage gravy on breakfast menu.

my kids love swimming, and we had to quit

all the staff was so nice breakfast was great. hotel room and place very clean

the pool wasn’t open longer

pool was small and as more people came quickly became crowded but was not a deterrent.

breakfast, room and gym were great

the pool was clean, warm and refreshing

the coffee and breakfast choices were horrible

theses suites come with a pretty complete kitchen area

very clean friendly staff lots if free parking..would stay again

people hanging out in parking lot

were unable to utilize the room service as your website indicated that payment could be made in cash upon arrival

even the supervisor was dressed down in jeans, a tshirt, and gym shoes

room was very clean and loved the pool and exercise area

pool wasn’t operational

the pool was down that's the only disappointing thing

no indoor pool

the breakfast was really good

would have liked a fridge in the room, and longer pool hours.

i wish there was room service. i could hear the door slamming to the stairs.

i was told by desk when i checked out that they do not do room service for an overnight stay

coffee bar wasn t open

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they were very loud and ruff playing with each other

room service wasn't available at the time

the once nice pool is closed, the gym is the tool room

i should be able to go in the hot tub at i am- especially when the gym is 24/7

breakfast was very empty

no gym access cause lock is broken

it is huge with a beautiful indoor pool, a big fitness center and even a restaurant on site

the breakfast buffet was great and snacks and beverages near the

screaming in hallways , kids running around , people getting ice from ice

the pool was not working for the kids

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can walk next door to eat at a

pool was down. i had two small kids and that sucked

they didn't let me know that the pool would close early & the appetizers was replenish

having to pay for overnight parking.

breakfast is outstanding with good selection and food quality

i didn t like that you couldn t get room service all day

no free wifi

it was very clean and the breakfast was amazing

very clean, great continental breakfast

love the pool my boys loved the exerciser room the breakfast was good night shift lady there was amazing we would come

the staff were so welcoming and the pool was clean

breakfast great, nice pool, comfortable bed

breakfast was very minimal so we ate else where and the pool area was closed but everything else

breakfast is good. renovation is complete and key cards work on exterior doors now.

the main reason i booked there was because it had a pool and a hot tub and i have kids that were looking forward to it

hotel's location was convenient, nice pool, picnic area in the back

things about the hotel like the card readers not working on the outside doors and in fact the pool has been waiting for a part forever but outside