the pool was well kept and clean

bed was very comfortable. free wifi a plus. room was clean, staff friendly and professional

clean, solid wifi signal everywhere

drinks at the bar were amazing

great room service this time.

pool and pool area were not clean at all!

whirlpool pool gym

pool was indoors but it was clean, just too hot in the room for me

room was clean and fresh. nice breakfast. very nice staff.

they gave us a late check out for free

leaving. the only good thing was the staff accommodated an early check in.

the milk was bad at breakfast

no breakfast in the morning really would of enjoy it

very large room,clean, and had breakfast.

breakfast should be more than what it is especially now the co-vid has died down quite a bit

good free breakfast

the continental breakfast had a variety of food that my family enjoyed

coffee.. pool not open

clerk was amazing - friendly, accommodating, efficient breakfast was a winner - exceeds competitors'

breakfast was perfect

with wifi

couldn't connect to wifi

no wifi

the pool was clean and so was the rooms

had a couple work meetings)

the large clean room, the breakfast was great!

breakfast had more options than previous hotels i’ve stayed at as well

was very pleasing here, cleanliness, staff, decent breakfast, i would definitely stay here again

amenities, like indoor pool, met individual needs of each family

pool was not warm.

the allergy friendly & vegetarian options for breakfast were so wonderful

the breakfast bar!

clean spacious room, loved the kitchen area

inadequate, out of coffee, waffles had to be made by attendant, but no was was there to work the kitchen

that there was a small kitchen in the room and gas grills outside.

having a kitchen & separate bedroom

the breakfast bar room is superb! the staff was friendly and helpful at all times.

there are hot items for breakfast

i loved the personable feeling of home using the kitchen.

the room had a mini full functioning kitchen and a couch and a bed.

plenty of parking and the staff was very friendly and helpful!

the restaurant and bar staff not so much

would have loved to have room service but it wasn t available so i had to leave my room to get my meal for the evening

room service orders were wrong and delivered in takeout

clean rooms and nice bar with music.

same hot breakfast for a week straight, never changed.

cold & hot breakfast

nice breakfast bar! quiet location. friendly staff

the royal inn was very clean ,the staff was very friendly and the breakfast was very good

breakfast is nothing fancy (pancake

a beautiful space, the staff was incredibly friendly, the rooms were spacious and clean and the bar was fantastic

the staff was friendly and welcoming. hotel was very clean. good breakfast.

is practically no house keeping, no drinking water, no room service/cleaning, not even after reminders

room space for my kids

kids running around and screaming with no parents around

guest laundry was appreciated

location was great, beds were comfy, gym was awesome! front desk staff was sweet and helpful

that the bar closed so early. they need room service longer hrs.

loved that they had a snack bar in

only thing that sucked is pool was closed but we understood.

on the first floor, there is a bar that serves great food

parking in side lot. fast talking front desk clerk was hard for me to understand.

location; friendly staff, especially evening front desk manager, and bar/restaurant and room service

it has charm that many hotels don't have. the indoor pool is big, nice, and warm.

for visiting hiram college; hotel has a bar & restaurant

no towels for the pool

room cleanliness. breakfast was good. quiet place

the room, location and breakfast were wonderful

great breakfast. comfortable bed.

early check in great

more breakfast food. lol

also, the breakfast bar was a nice extra, and it was kept well-stocked with fresh food (cereal, bread,

the breakfast

no waffle maker for breakfast

laundry facilities

the hotel also has a bar and a mini-market in the lobby

indoor pool and spa was nice

the gym in my room was a big wow factor, ud83dudc4d

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

and gym were closed

nice location. good coffee. nice breakfast

great customer service, awesome pool hut tub, and delicious breakfast ud83dude01

kids loved the area pool and all the fun!

were a lot of kids in the pool that were from a birthday party and no one was really chaperoning them

breakfast.

room, location close to national park,tea & water available in lobby, basic breakfast available, friendly

pool was perfect size

very close to the mgm casino where i was attending a concert. clean rooms!!!

the breakfast was ok

covid had shut the pool and breakfast. but everything was fine

the pool and hot tub!

the cost was awesome the food was very good the pool and hot tub with great i'd stay here anytime in fact i'm going to join the quinta club

was a great place to stay with my family the kids had a blast in the pool and the breakfast was

the kids enjoyed the swimming

basic breakfast is also ok

the pool was nice

comfy bed, nice pool

breakfast was ok

clean. good breakfast.

was a pool and workout room and the remote controlled blackout curtains were extremely useful

the pool was a little chilly but the hot tub was our favorite

pool area was not properly cleaned when we elected to use the 45' pool in july 4.

the bed was awesome the pool was lovely the kids had a great time what

i love the gym

pool was very nice and warm

honestly, our kids said the pullout couch was,

in fairness, there was an extraordinary large number of kids descending from a soccer group in town

breakfast was delicious and abundant

had a great time with my family in the pool and the bbq patio. loved it

the pool, and gym areas are also very nice

breakfast (selection and prep) was excellent. good shower. comfortable bed.

we told the breakfast attendant who offered to microwave them for us

staff very helpful and friendly! hotel was clean! good breakfast!

breakfast

thank you holiday inn express for being our home away from home during the holidays❤ also the breakfast was soooo yummy

but should not advertise free breakfast for a brown bag with water and granola bar

hanging out in the parking lot smoking, talking and laughing to close to my hotel window

pool was nice -the breakfast was good -the staff was friendly -parking was easy -the area felt secure -the beds were comfortable -the room temperature was

was a rut in the passenger walkway outside joining the parking lot that made getting baggage to the car troublesome for some and difficult for older

too close to side entrance and exit to parking lot

the manager allowed us an early check in and upgraded us to a suite at no extra cost

we didn't use the pool, but it looked nice

the pool area and the breakfast

they made our trip (even though the pool was down and disappointing)

comfortable, decent size rooms, good location and breakfast + swimming pool is a nice addition

for the price is that there's a laundry room, a fitness room, an elevator, and a swimming pool & hot tub

it was the only room i could find with a whirlpool/spa tub

on sheets, debri on floors in hallway, coffee gone at 7:30am, pool drained and not working, full breakfast no

fitness room closed, no breakfast or coffee only room coffee

loved the heated pool an jacuzzi the kids didn’t wanna leave

the bar and kitchen are excellent and the pool is open until 12am

the staff was awesome. the room was extremely clean. we didn't partake in the bar or food.

pool closed and breakfast closed

nice big gym, pool and hot tub

bar and the restaurant and the fact that there is a refrigerator and microwave in the room

unfortunate for the kids

staff was wonderful,helpful and breakfast was amazing

bed very comfy breakfast warm and adequate clean room quiet location

some noise from room above but there were a lot of kids at the hotel at that time.

clean, good location, great continental breakfast, nice pool for the kids

clean and tidy. good breakfast.

breakfast was wonderful & the staff wad so nice

breakfast above average, and personal very helpful and courteous

pool and hot tub were undergoing maintenance. could not use expected amenities.

pool was closed but nothing was listed on the website

breakfast was included but thought it was a hot breakfast.

the breakfast should have a protein, ie:scrambled eggs or a meat, bacon sausage.

the price, closeness to our tournament fields, free breakfast.

breakfast was enjoyable with eggs,sausage and pancakes

the breakfast to many carbs would have liked sausage bacon grits

25 + kids in the hot tub dirty

because it s so small but the chemicals in the air in there were literally burning mine and my kids eyes

kids screaming at pool site no respect

failed to pick up our room service request the last morning

were told they didn't have any available u til the following day because they hadn't started the laundry yet

now mind you when we pulled in the parking lot we were only the fourth cars there

check in was easy and nice, room was spacious and clean, slept great but pool was closed

the parking lot lights were not working.

super nice staff. clean facilities. breakfast. good location. comfortable beds.

a lot of things were broken ie pancake machine at breakfast, hot tub, sauna

also huge shout out to hotel employee for doing excellent work in pool test procedures and hospitality

cleanliness of the rooms, fitness room and the hot tub and pool were nice!

shuttle service/parking very beneficial for airport travelers

able to leave our car in their parking lot as we traveled from airport. great deal!

parking

my family really enjoyed the pool and the cleanliness of our room.

room, swimming pool, staff, breakfast, location

big pull out couch to accommodate kids

friendly family welcoming kids friendly

clean. good breakfast.

the hot tub is still not working and the pool was cold.

room was, there was no notification that the pool services were being renovated so disappointed kids, the elevator was out of service so had to carry luggage up and down the stairs, not

breakfast was very minimal so we ate else where and the pool area was closed but everything else

friendly staff and breakfast

kids were at the babysitter's, had no chores to do around the house, and just wanted an evening of

breakfast

it was very clean and the breakfast was amazing

breakfast great, nice pool, comfortable bed

i also feel that i was spoken to rudely about the use of the pool

pool breakfast staff

pool closed to early

good breakfast. outdoor pool

breakfast was very good, the attendant was fast and efficient, refilling everything quickly as

friendly receptionist clean comfortable nice pillows handicap room was very nice breakfast was excellent will stay again for

breakfast was great with a variety of foods

hotel was over run by little kids who were obnoxious

all the staff was so nice breakfast was great. hotel room and place very clean

gym, staff and location

breakfast! hot tub! room layout!

the pool and hot tub was excellent

breakfast was good. hot and cold food and variety of items.

breakfast, room and gym were great

there is a long bar height table next to the food station but not a good option for families

beautifully maintained property. great breakfast bar offerings.

pool was small and as more people came quickly became crowded but was not a deterrent.

around the inn is gorgeous, i'm a runner and it was nice to run on the golf cart path

mini-frig, drip coffee-maker, microwave , toaster, bathrobe, ground floor with patio, view of pool - i have screen shots from the bertram inn at glenmore epwebsite as well as several 3rd party

we would like to come back when the pool is open and take in the spa later in the year

restaurant & spa were surprisingly closed the day we stayed

longer pool hours

the breakfast options is either room service or buffet

the family enjoyed pool as well as the cleanliness and comfort of the room

the staff at front desk and the restaurant and bar were very friendly and nice

but the 330 bar & grill restaurant in the hotel had great food

clean, tasteful furnishing, very nice pool area, and bar

the breakfast was awesome and the staff was nice and friendly!!

allowed kids to flood the pool area and run all over the place

was extremely nice, but the sweet lady in the breakfast area was the absolute best

pool was a lot smaller than the pictures

the pool is small but still good, as is the fitness center