pool was closed but nothing was listed on the website

staff, good breakfast and was clean

clean room and hotel. good breakfast

breakfast was wonderful & the staff wad so nice

variety of options for breakfast

there was a gym, vending and laundry

easy check in, location & breakfast

the price, closeness to our tournament fields, free breakfast.

the breakfast should have a protein, ie:scrambled eggs or a meat, bacon sausage.

breakfast was included but thought it was a hot breakfast.

free breakfast

gym open 24 hours

upon arriving we find out that we paid for a room that had one king bed in it and we had two kids with us

nice breakfast with lots of options. nice options in the gym.

we had to wait to check in, wait for breakfast, and the pool was closed

it was clean, the bed was comfortable, and my room was clean. the breakfast was good as well

the staff was friendly, greeted us every morning before breakfast, the pool was great, it was clean

morning breakfast closes up shop a bit too early on the weekdays

the staff was friendly, greeted us every morning before breakfast, the pool was great, it was clean

pool, food, staff

rusty gym equipment and pool and hot tub looked disgusting

day lady is mean the we re kids running around knocking over things too many in a pool no supervision and my sleeper sofa was

the menu for room service was not

the hotel had a great bar (which was a bonus for us) and the bartender was great

my kids kept saying they cut their feet in the pool area

beds n pool

i love the gym

the pool was nice

i was not happy with the cleanliness of the shower/bathroom in the pool area

especially the two pools (indoor and outdoor) on steamy summer day, jacuzzi and small spa area

comfy bed, nice pool

clean. good breakfast.

the hotel staff was friendly. breakfast was good.

breakfast, pool. room, politeness.

good breakfast to get you going in the morning

pool not open which was very disappointing

gym and the beds are always cozy

good breakfast, easy in and easy out of location

breakfast was good for hotel breakfast

building , gym, pool, breakfast and room was very modern and clean

close to the galaxy restaurant, adequate parking, clean, continental breakfast

ice machine broke, and not fault to property, just hit weekend that parking lot being worked on.

the room was spacious, wifi worked well

nice little gym with free weights

breakfast food is good

did not have breakfast

the pool was closed

was terrible, no keyed entry at rear of hotel (where our room was), pool not working, needs updated and cleaned

the pool was not available

the breakfast bar could use some changes

was upset that the pool wasn't open. big disappointment.

i enjoyed it overall service and pool. polite representative at front desk and bed was comfy.

enough for a family with 2 kids without feeling cramped

small pool no hot tub

that the bar closed so early. they need room service longer hrs.

fitness area excellent compared to most hotels

breakfast was excellent, which is the main reason we like that hotel. this was our fourth stay.

we loved the pool the location of our room and the breakfast

we loved the pool the location of our room and the breakfast

fitness center was closed due to the pandemic

great lighting, comfortable and peaceful room. awesome breakfast.

breakfast was great. comfort of beds

the hotel was clean and staff was friendly. the breakfast was great! clean pool

but the breakfast was the biggest surprise, wow

the staff was very helpful and friendly. the breakfast had a nice variety of foods.

else it is a beautiful hotel the food in the restaurant bar area was terrific more than

we ordered room service and the staff was super friendly and the food was amazing!

hotel bar closed at 11 o'clock, they missed out on making alot of money after the concert let out, as the

also, the on-site bar is a must place to get a drink and check out the view of the falls

clean rooms and nice bar with music.

breakfast was good despite covid challenges

breakfast was filling and tasty i loved all the different options and the time frame

) they care there is a pool, mini golf, playground, arcade, etc, etc

pool, playground and arcade were a win after a long drive with little kids

it was very clean and the breakfast was great.

the pool it burned our daughters eyes

the breakfast bar!

breakfast concept now working

hotel was very clean room very spacious love they have indoor pool overall my stay was amazing and can t wait to book again

the allergy friendly & vegetarian options for breakfast were so wonderful

pool was clean and cool, no hot tub

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out of order 5) prepaid my 3 week stay

was very clean, staff was friendly and helpful, pool was small but our kids liked it, good breakfast choices (something for everyone), beds were comfortable and the location was great (we

the beds were comfortable, the rooms were nice. the pool was pretty big, good breakfast.

girls enjoyed sometime at the pool and it was a quiet stay

location was great for our visit to this city. breakfast area was well stocked and clean

quiet, clean, and nice breakfast in the morning

breakfast wasn't simplistic; offered omelets, sausage, home made oatmeal in addition to fruit and

was very pleasing here, cleanliness, staff, decent breakfast, i would definitely stay here again

think the pool area could have a nice bright color or redone in a way where it seems as if your outdoors

has a starbucks and a great parking lot

room space for my kids

kids enjoyed the pool

from front desk to dinning to room service and housekeeping, i always feel at home when i stay

television was hard to navigate fitness center need to have equipment upgrade did not trust treadmill to run

the breakfast was good.

was generally quiet with ample parking

parking lot very empty

breakfast, nice cozy nook for eating, great variety of food and drink items

the manager at the desk was friendly and courteous. the place was clean. the breakfast was good.

only a few items at breakfast but well organized and well staffed

staff at reception and for breakfast

excellent well stocked breakfast options. breakfast staff was doing their job at this location.

very clean. beds were very comfortable. breakfast was great. facilities very well maintained

cookies and popcorn at check in. new construction. great breakfast and breakfast hostess.

extremely clean, good breakfast, very friendly staff

breakfast is nothing fancy (pancake

clean, modern, good breakfast, comfy bead

the royal inn was very clean ,the staff was very friendly and the breakfast was very good

experience and i appreciated how nice everyone treated me and that there was a continental breakfast included as well

there wasn't anything i did not like. again, i only stayed one night and left before breakfast.

was a rut in the passenger walkway outside joining the parking lot that made getting baggage to the car troublesome for some and difficult for older

clean comfortable rooms and excellent staff! breakfast was also good!

it was relaxing breakfast was great and it smelled soo good.

breakfast was pretty good

the large spacious rooms with the kitchen and living room space are perfect for families because you can have everything there that

breakfast was above average

was some broken cracks on the floor in the kitchen area that needs attention

honestly, our kids said the pullout couch was,

breakfast was fantastic as well

pool and breakfast were closed.

our last night there, for whatever reason, there were a ton of kids and they were running up and down the hallway screaming and slamming doors

much chlorine in the pool & hot tub area

pet friendly, cleanliness, interior design, indoor pool and crew friendly

i also appreciated the “no pet fee

breakfast could be a little better ie:sausage eggs add potatoes.. everything else was good

staff very helpful and friendly! hotel was clean! good breakfast!

clean and great breakfast

breakfast

we told the breakfast attendant who offered to microwave them for us

to covid restrictions but still was able to go to the overcrowded bob evans and packed full mgm casino

the feee breakfast was lacking but the coffee was good!

clean. welcoming, friendly and warm enviroment. breakfast was so good

no swimming pool or hot tub or gym due to covid restrictions but still was able to go to the overcrowded bob evans and packed full

laundry were great in all respects

the breakfast was the best we have had anywhere

the manager allowed us an early check in and upgraded us to a suite at no extra cost

the breakfast was delicious

lobby furniture replacement of the hot tub, swimming pool not available hoping to return after renovations are completed

they made our trip (even though the pool was down and disappointing)

no airport shuttle

hotel employee in guest services & hotel employee at the bar are both very friendly & make everyone feel

shuttle

coffie was horrible,nd the bar was closed,to even take out to the rooms

pool was cold

it was the only room i could find with a whirlpool/spa tub

didnt have breakfast

i like the beds, the pool and whirlpool, and the fitness room

we had a room with a spa tub but didn't get one

breakfast is not a full continental breakfast

the staff was awesome. the room was extremely clean. we didn't partake in the bar or food.

enjoyed the evening restaurant and bar onsite

always a great experience when staying. bar staff was great...clean...great rooms.

pool and hot tub are still closed

the indoor pool/ hot tub.

bed was comfortable,love the cable the wi-fi and the ladies work real hard to make sure that breakfast was fresh and clean area to eat at

breakfast choices were pretty good too

was not much of a breakfast but mcdonalds close by

breakfast waffle maker cereal,juice, muffins, coffee, yogurt,toast etc

staff was helpful. rooms were clean. laundry facilities.

i didn’t like the fact that the pool was dirty & the hot tub .

they room was nice. had a spa tub and very clean.

the breakfast bar and bar but i understand due to the covid

downside of staying with covid restrictions- pool is closed, no daily room cleaning so trash and dirty linens need to be left outside of door,

indoor pool and spa was nice

also, the breakfast wasn’t anything to write home about

pillows and quite. breakfast was sufficient

refunded my money when laundry room wasn’t stocked w/ soap

more breakfast food. lol

the breakfast

pool did not seem clean

pool closed

pool not open

place was clean, breakfast was great

kathy, who handled the breakfast on our saturday and sunday morning there(5/19 and 5/20/18), was an absolute joy to know

convenient location - breakfast was good - variety of options

breakfast was a little sparse but adequate

good place to stay, convenient location, quiet area, nice pool area, spacious rooms, decent breakfast hot and cold options, on site coffee whenever,

oking never said anything about it and actually

more variety in breakfast.

pool was closed but not disclosed

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

didn t eat any breakfast no room service for the two night they didn t even clean the room or change the sheets or the towels

is sparse,'restaurant/bar' doesn't stay open long, but plenty of places nearby

bar was pleasant in the evening

everything me and the kids enjoy it ❤️

the pool was nice and refreshing

kids hated it was no free breakfast they said why no free breakfast when you pay so much to

shuttle service , bar

derrick at the front desk and the ladies in the breakfast area were exceptional

breakfast was good

breakfast was fun, the room was clean, i like the lobby appearance and the music

there was a fitness room right down the hallway from our room

don’t have shuttle service the ice machine doesn’t work fitness room is out of service the mini fridge in the room it was so

breakfast could have been better waffle makers never cleaned gravy pan had the same gravy in it 2

great to have breakfast when you wake up on cite before starting day

thought they’d have fresh breakfast but i understand that due to covid and all it wasn’t allowed at the moment but i was

literally the only thing i would suggest is that the pool heat be turned up. it was quite cold.

the airport shuttle was awesome

cleanliness and breakfast was decent.

the breakfast bar was excellent (good food selection and easy to navigate)

location was fine 10 minutes from airport by shuttle breakfast and dining room very nice shuttle was excellent

walls paper thin. heard next door guy snore all night kids running in hall

the convenience to the airport and the parking they offer at a reasonable price until you return from traveling

booked room for 2 adults, 2 kids

pool/spa

we had room service every day!!! staff was friendly and helpful.

shuttle service

only reason i didn't give 10's across the board was because i was told they have room service until 10:00 pm my family and i decided to take advantage of it around 9:15 pm and the

the breakfast is wonderful and vera at the omelet bar is a true treasure

sidewalks and parking lot were very icy! should have been salted better. actually fell.

the omelet bar was oh so good

room, swimming pool, staff, breakfast, location

swimming pool was not clean

but i need to comment that i noticed the staff refilling the coffee pots in the lobby during breakfast by carrying open top pitcher (water pitchers) brimming with hot

indoor pool, comfy couch, laundry, friendly and helpful staff!

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end of every day without interfering with our other plans

kitchen has a dishwasher but no dishes

we had 2 rooms with a full kitchen pool was clean and nice convent to i

we appreciated being able to leave our car for a week, and for the excellent, on time shuttle service

pool area was clean

the pool was freezing. outside of that, we loved it.

no hot tub in pool area.

convenience, clean, pool little store was nice

the free breakfast was very good, lots of choices and drink choices! loved it

room, service, breakfast , and free shuttle exceeded my expectations

the hostess in the breakfast room was not as professional as i would've expected.

the breakfast was better than normal, bed was great

always understand there are a lot of changes due to covid19 but a heads up while booking that the bar and restaurant was going to be closed would have been really nice

breakfast was not free

courtesy shuttle

the pool area was excellent, rooms clean and the staff was super friendly and great customer service