fact that the pool was too cold to use

i liked how friendly the staff was, and how breakfast changed everyday.

breakfast was delicious...clean. staff was friendly and helpful.

lots of breakfast options, greeting on tv, location to our destination

location was easily accessible right off the highway, and the shuttle made a big difference getting to/from the

unruly kids in lobby

the kids could only swim for an hour because their eyes were burning so

didn't have breakfast

next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast was

breakfast was plentiful, but variety of proteins over multiple days would be a plus

the pool was also very clean and well kept

the swimming was cold could have been warmer, plus ac was on in pool area,

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

pool was to small, it was to crowded

the hotel bar and kitchen was a nice surprise although we didn't eat there it was nice to know we could have

shower floor somewhat slick with no safety bar in the event someone slips.

cleanliness of the room, gym, pool

first time i used the pool, there was no clean dry towel available at the pool

location was good for what we had planned and the bar tender was great

great breakfast great customer service

everything was great other then being cold in the pool area

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

the bar/breakfast area they are temporarily hosting was well designed and thought out

and gym are under renovation which i am told only when i was checking-in with my family and with all my

it was very nice , the staff were nice and the breakfast was great

the complimentary breakfast was above and beyond. i also enjoyed the pool.

kitchen facility in room but no utensils, dishes to go in microwave liked

newly remodeled and very clean breakfast buffett was perfect

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

pool area could have been warmer because when getting out the pool it was chilly

took a chance to try to get early check in and there was no pushback hey said your room is ready now hot chocolate chip cookies

kids enjoyed every minute

pool area could use an upgrade with steps going into it.

early check in was available & fresh cookies.

wifi did not work well

location was perfect for my events. wifi was a great connection.

spa in room

we loved the in-house restaurant and room service!

no room service

from highway, super comfy bed, clean facilities, on site bar and grill

the bar was closed during my stay

the pool was small, a fire pit outside would be nice, no hot tub, bar closed early.

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

pool was small but at least they had one and it was working

hair around drains in pool area but was cleaned by the next morning so this is neutral not negative

even though the executive club was closed they gave my 2 kids free breakfast

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

the little cafe/starbucks, pool with towels on tables, sitting area with fireplace, aveda shampoo, evian water in room, very

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

bed, breakfast, location, service

great location, friendly staff, comfiest bed, nice pool, nice breakfast selection

fitness centre was well enough equipped

i liked that it had a pool

this hotel for the pool for the kids

the gym should be open 24-7 considering i work nights on my days off i'm up at night time.

the pool hours were great- open until 11 for kids, 12 midnight for adults to have some quiet time

staff was warm and welcoming, as was the pool and overall family friendly atmosphere

my kids liked swimming there

liked the spa tub in the bedroom and the public pool and hot tub was nice

clean room and around nice clean pool.good breakfast and very helpful customer service.

pool n

breakfast just ok. juice all watered down.

the gym was well equipped, the pool was heated and clean, and the hot breakfasts in the mornings were

pool was dirty the morning after

they said it would be fixed in the morning but the next day it was still too cold for my kids to go in

pool and fitness room and a business center if you want it

breakfast was delicious, too

the pool was a bit cold. i was not able to enjoy the pool because of that.

good free breakfast and the pool seems a hit with kids

staff & attentive staff, clean laundry & workout room, updated appliances in the room

there is a gym and laundry room available to guests, which is nice

the room was perfect, kitchenette was clean and had everything that was needed

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love it we have been looking for a house for a year now been going to hotel to hotel

laundry facilities were clean and available

no pool, tiny gym. staff not the friendliest

the breakfast was very fresh

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

breakfast was really good and served hot

pokeman gyms and nice place to stay

the breakfast had a good variety and i was impressed they had almond milk for cereal

staff was wonderful, helpful and we met other families at the pool and had a great time

only one kids channel too

pool and gym

breakfast selection kids loved the pool and there was always towels available and you needed a key to get in and out

i was surprised by the very nice job they did on the rooms, the common areas and the pool

great room and pool

bath rooms are kinda small and breakfast was understaffed we waited 20 minutes for clean plates and

the color scheme and furniture style in the bar and eating areas

had a late check out and was told to leave in 5 minutes by the cleaning staff when i still had 2 hours

everything here was quiet, professional, clean, and all i needed. breakfast was great.

meat was not really tasty, the rest of the breakfast was really good

breakfast and location

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

breakfast better than other hi express stayed at

kitchen was well equipped

was really looking forward to using the pool but was closed due to heater not working.

modern love the kitchenette i would go again and let's not leave behind the beautiful pool and gym even the elevator are nice and every day the hotel smell so clean and

i booked this so my sisters and i could enjoy swimming and the pool was closed

everything is very new and the breakfast is good, have a lot off options.

like the the availability of the late check out and its free of charge

noise, beds not comfortable, gym very small and no room or equipment to use.

staff was very friendly. pool area was big.24/7 food bar/coffee bar by front desk.

the pool was warm and my kids loved it very much

breakfast was great. staff was great! kids enjoyed the pool.

the shuttle to and from the convention center was great

paid for the buffet breakfast for two and they didnt have it i was disappointed and looking forward to the breakfast

we overlooked the lobby and bar area

and what happened to room service

she also gave us a late check out and was helping a lot

rate was very reasonable given the nice, updated, clean room, complimentary breakfast and cheerful staff

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent there to enjoy our son's graduation from navy bootcamp was

the rooms were clean good continental breakfast nice atmosphere for family or if you’re going solo can’t complain

breakfast is just basic. not a lot of variety

there is coin laundry on site

lot's of space, good quality of breakfast, noon checkout

the kids enjoyed the pool as well

were a couple hillbilly dads doing cannonballs with the kids for two hours

the kids enjoyed the pool as well

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

of inside the pool could have been a little better

we had the pool to ourselves, kids had a blast

need occasional supervision by the pool.

very good choices for breakfast; i really enjoyed the hot coffee & tea available outside of breakfast hours

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

pool was a little small and the breakfast was one entree instead of a buffet style

there is a restaurant and bar on site

the pool was smaller than expected.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

pool size for this size of a hotel is a joke

no microwave in rooms,no bar or restaurant in hotel.

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

the bar was closed and had to purchase our own stuff

granola bar oatmeal and cereal in cups

breakfast because bar and kitchen closed die to covid

large rooms clean pool area great staff

the floor on the swimming pool was a little aggressive.

the fitness center & pool.

beautiful grounds staff was able to accommodate our request for early check in

very helpfull staff and allowed us an early check in

very professional staff very helpful bartender very clean overall kids had fun

indoor and outdoor pool cleanness trail around hotel free parking

room service was shockingly bad

loved the heated pool!!!

the food, bar & gym

clean, quiet, and a great facility for kids as well with late pool hours

pool was warm and my kids kept wanting to go

it was very clean and updated. the breakfast was very good.

loved the pool !!!

highly recommend, kids loved making waffles and fitness center is good

24 hour fitness room and laundry room are close to each other

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

well equipped kitchen, light & airy bathroom

the laundry room was easy to use with the app instead of coins

we were surprised to find a full sized working kitchen in our room

were hit in the parking lot

breakfast was ok one day the sausage was it fully cooked, cranberry juice was like colored water

cleanliness and had pool to ourselves

you are interested in a hotel with an indoor pool, this hotel has an indoor pool but, it is small in size

family favorite place is the pool, which didn't disappoint

a little hard to locate. an on-site bar would always be nice.

clean. had a pool and gym.

breakfast available for purchase and nice bar for evening night cap

the complimentary breakfast was a nice bonus this stay

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

breakfast and pool

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room three

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid19 situation

had to make a reservation to be able to use the pool

no pool.

great location, lots of nice restaurants and shops nearby, lots of parking.

the bar and restaurant closed for construction

it was a great room but the pool was amazing, kids had a great time

very pleased with everything - parking, reception area, promptness and kindness of staff, cleanliness of my room and general

it was a great room but the pool was amazing, kids had a great time

breakfast closed a bit early for my lazy sleepy kids.

there is a bar and grab and go food for sale

didn't use the full service bar but nice to have at the hotel

that the sink as alittle to high for my kids to reach.

gym was small but well-appointed, everything you need for a quick work out on the road

the kids loved the pool, fountain, fish tank, and

the hot tub, pool and how the hotel is conveniently located next to everything

location, breakfast is very good, and pool and whirlpool saved me

good hours for the indoor pool and hot tub

desk numerous times because our key wouldn’t work for the side door (closest to our room) or gym

inconvenient parking

parking lot is a long walk with bags. can't imagine what it's like in the winter.

much better value than downtown and with free parking and windows that open we are able to get two rooms here, one for the teens and we all have

i m satisfied with my stay. even without room service the stay was wonderful.

it is a welcoming place everyone is so nice. lots of parking available. good service.

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

air condition is loud, fitness center is right above our room, you’ll feel it when people run on treadmill, but it stop

good breakfast, friendly staff, great location!

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

the pool was cold! the website advertises it as a heated pool. i suppose if

cleaned and good breakfast

pool was great for the kids with a great breakfast selection

modern decor and clean pool

well, disappointed that the pool was shallow (<4 feet deep) and extremely small

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

great breakfast. great price.

i did not like a long haul way. took some time to get to our room with little kids.

breakfast great

how clean it was and the pool

it is great to have a mini kitchen to help cut costs of going out to eat for every meal.

excellent breakfast selection changed daily

wish breakfast was earlier on weekend. wish there was a blender in the room.

room i got was cleaned and i didn't know that it had a kitchen and a full fridge

he allowed us to park our 41ft travel trailer in parking lot

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

pee and has visible throw up on the side of the toilet, the staff were impatient, i asked for room service, towels and sheets and no one came until i called down 3 times from my cell phone, the

friendly staff, comfortable bed, free wifi, nice size tv.

pool was warm, fitness center was clean

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

staff was not overly friendly but enjoyed the pool and breakfast

went with kids; ugh

the door leading from the parking lot to the hallway was supposed to be locked, but never was

comfy place pool was amazing bed was so comfortable i loved the private balcony over all i will be booking here

great bar and restaurant

the indoor pool was a welcome relief for the kids

plenty of free parking

than expected and though a room was not ready for us just yet she kept us informed and let the kids come in to swim to get out the car until the room was available

pool, gym, all clean

breakfast was great and if i'm ever near the area again looking for a hotel i would most definitely

wrong room info on spa tub in queen room.

i didn t get the chance to try the pool but i m sure it was good as well

parking lot was too far from door

drinks in the lobby bar were very expensive

wifi was also much faster than expected

i also liked that parking was free

we were able to eat in the adjoining bar and the food and service was good but there was no heat in the hotel and it was very

the room had a full kitchen ( full size fridge, dishwasher, microwave, stove top, and toaster

even the laundry room and gym were a pleasure to be around and not dirty as others have been

the gym, convenience pantry and laundry were 24/7

the small kitchen

from the genuine welcome and early check in that was handled with ease and a very willing lia @the front desk

the gym and pool were easy to find

big and very clean location close to good store staff very nice ,good size pool and nice gym ,good

elevator interior very dirty looking, tv in gym never worked

iced water and coffee/tea/hot chocolate available 24/7, snack shop ice cream was a hit with the kids

also close to the train kids loved the

bar is also very good and very easy to get to

we liked everything was very clean and comfortable. outdoor pool was great as well.

outdoor pool and fire pit on a summer night was fabulous

the location, the bed was comfortable. their gym was spacious and decent

no facilities open. bar restaurant etc closed. mask should be optional.

breakfast was great. and staff really nice and friendly.

parking was very limited.

the breakfast is great! and the room was clean.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

i didn t make it to breakfast

nice indoor pool

restaurant and bar no longer offered. overpriced as a consequence

open floor plan with dining and bar on main floor as you walk in made it feel inviting

requested an early check in time and room was ready when i arrived shortly after 12:00 pm

the pool and workout rooms were very nice

free breakfast was wonderful

great breakfast

i liked everything, especially breakfast.

it was very clean and the breakfast was delicious

clean quite and staff very kind. breakfast was great

great pool; good staff

hotel employee at the front desk was helpful and knowledgeable and in the bar area was very efficient, fun and a great all around bartender

really really bad wifi, could not effectively work and was advised to forget the network and reload multiple

hallways are dated, the gym was too warm/humid to work out

everything was good but paying for breakfast in the morning is terrible it should of been free

that it had a restaurant and bar on premises

the bar in the lobby stayed open until midnight

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose from only … when someone flushed the toilet above us

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

the pool and whirlpool were great!

gym is fine business room is good , you can take printouts of you want shuttle service for near

sports bar was underwhelming

with bar and restaurant right there you aren&#

i didn’t get a chance to stay for breakfast but i heard really good reviews about it.

pool is a little small, although there were not many other swimmers

friendly pricing, the breakfast was good, and the staff was awesome

but it’s not the properties fault, kids will be kids

we have the bar but some people still bring kids down the pool and hot tub are always consumed being that

restaurant and bar were excellent and convenient.

we really liked that there was a restaurant and bar on site, we didn t use it on this stay but we are planning to stay again so we will use it in

very clean nice staff nice pool

great pool for kids

wish the bar was open more. would have enjoyed a bloody mary with breakfast

breakfast was the same as any other hotel that's reasonable priced

have a mini fitness room, which is good enough for morning exercise

great stay and great breakfast. great staff as well

very convenient and the breakfast was delicious.

breakfast time was so fast and early wish it had a pool or hot tub

room service was not early and swimming pool was cold, jacuzzi out of service

and comfortable room and well maintained facilities, reception staff was very helpful, plenty of parking

breakfast was good

pool, spa and gym were pretty good. walking distance to shopping mall.

my husband enjoyed being able to do his exercise routine in his gym and swimming in the pool, i enjoyed the jacuzzi with hot water and hydromassage

we could have known the pool was available

good location. hotel has a fitness center that is small but serves its purpose. clean and quiet.

the pool was nice

great breakfast

to everything, clean, walking at the preserve trails,nice temperature in the pool

elavator not working laundry machine out of order

strong odor of natural gas immanent from laundry room

the laundry facility was $3

nice laundry and vending

early check in, clean room, pleasant staff, lowest rate in the area

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still