the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

gym facilities were not available.

wish there was free breakfast, cups in gym area, and free parking.

nice gym

little tired. water bottle machine broken in gym.

ee i might add) , asked if we needed dinner recommendations,

room service were very slow & we used to go downstairs to get things by ourselves

price for room service very high

room service was great experience

they had a great selection of pillows and a good room service menu

beautiful mansion and gardens, the cosy room with a view on the pool and garden, the friendly, accommodating and efficient staff, the healthy breakfast, the easy

pool was so relaxing

in the refillable containers the outdoor areas with tables

chi pings of various birds, including cardinals in the yard, which is kept beautifully with the pool in the back

cute hotel with a very nice swimming pool and common area

room service; i thought breakfast would come on a table, not in a paper bag, with a tea pot and not

rvice fee/delivery

for the price, one would expect room service, however there wasn t for the entire 4 day stay.

i disliked that room service was not available all the time

room service maintenance was send up to the room within 5 minutes and confirmed the bed was broken

couldn't have room service

there is no room service during the day/night or full service menu during midday

had some difficulty ordering from room service, especially from the city pizza restaurant

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and towels

was no room service due to covid-19, but that is not the hotels fault

tiramisu from room service was so-so

i was disconcerted to receive my room service breakfast oatmeal in a bowl with a large chip

i arrived late friday evening and after checking in promptly ordered room service

room service was excellent

room service was awesome and was very prompt

thinking the restaurants and bars and room service would be open but they where not

great breakfast and room service.

tell in advance no room service or restaurants not open or available.

room service, overall look of hotel

there was still room service, but it was limited

hotel room service is not proper. room cleaning person visiting after 6 days

plus no one came for room service for my 4 days stay

room service was not done for first 2 days, have to ask at the front desk

room service was not done for first 2 days, have to ask at the front desk

come on, you don t have the expense of daily room service, so you should give us discount coupons for the diner

room service was descent

we got to our hotel very late so we just ordered room service, and it seemed like a lot of money for not a lot of food

room service

response: i placed a call twice on 2 separate days on the room service option on the phone

room service food was nasty

no food or room service in the entire hotel monday thru friday.

you order room service it takes awhile for the food to come

room service was really good

we asked for room service no one came

love the staff, the hotel, the bar/restaurant/lounge, room service and the the fact that they accepted my service

because of covid there wasn't any room service so you had to call for towels but we cleaned up as we went along day by day

room service was very courteous and so was the server who brought our food

website indicated that there was room service and two restaurants serving meals but when i got there there was no room svc and only

the room service was wonderful nice and hot and fresh

was a broken ceiling tile and light fixture lying on the floor on my hallway, plus room service trays/remainders left in the hallway

rooms were very clean, we were informed that room service is provided every other day

ich was fine for us), the receptionist could have made

very convenient by all that the property had to offer - breakfast, fitness facility, multiple room service options from nearby restaurants, ideal location, starbucks coffee available to order,

kitchen was very modern and

amazing beds, super clean rooms, luxurious bathrooms, lovely staff, and hot breakfast included

i would have gotten breakfast the next morning, but they don't provide room service until 10 am

food/room service was available

room service did not change sheets or clean bathroom thoroughly

hotel is very dated / old .... and no access to room service for food

there was no room service available

but the room was dated/dingy and didn t match the photos online and room service didn t stop by our room once on our 2 day stay to restock so we ran out of toilet

also they don't have room service

the room service staff was rude and the rooms where not very clean

it would have been great if there was a room service option or if the bar served food earlier

no room service or coffee for second day

somehow only received room service once during my whole three-day stay

not have room service for 2 days friday and saturday room was untouched was lucky to be there sunday when

and price are fine for what it is i wouldn't bring a family of 6 and expect breakfast and room service

not good room service

they don't let you eat breakfast in your room

limited room service

site advertised room service was available however i was only notified when i called and specifically asked that

great room service

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

room service skipped our room we had to call for clean towels

machine he said he wasn't sure if the vending machine was working also i ordered a coke with my room service it was so bad i couldn't drink it

loved the restaurant food though, so good and filling and offers room service

room service which in reality was a takeaway that was simply inedible - absolute disgrace the room

and if you dont want to leave the room you dont have to everything you want you can order on room service

would have enjoyed free breakfast room service

no room service for breakfast, television would turn off at will.

no room service and dining was limited menu needed handicapped parking near room

the room service cleaners were just barging in the room, good thing we had the safety latch on.

room service is terribly over priced

our only criticism would be the detail to which the room service attended

we had no room service, no tea packets in the room

room service comes knocking asking if you are checking out at 8am and we called for early check in

balcony, large tv, safe, good room service.

no room service

only seem interested in room service when you check out to see if you are checking out or extending

room service is way too expensive

restaurant was closed. no 24 hour room service. no refrigerator in room.

clean, location, room service, restaurant in the building, parking, kind staff

i made use of room service for a late supper which was fine, but i was disappointed with the choices

no room service on sunday mornings

was no breakfast or room service

of whatever cleaning product they used in room hung around for a day no room service to clean room carpets very dirty not hoovered reception undergoing painting and

indifferent attitude of most of the staff; no lobby coffee, and no coffee packages renewed on room service; very disappointed for pricey hotel

hole stay bad breakfast dirty bathroom had to call for room service room was severed cleaned to after 4 pm very bad parking had to park and feed meter on

i was sorry to realize the deterioration in the room service, cleanliness

we had to call room service couple of times to unclog the toilet

room service is good and flexible

when i asked to get our room cleaned they said we have no room service available today

staff was amazing, enjoyed the complimentary breakfast

very friendly and helpful, i was able to get the early check in i requested

room service was excellent and delivered fast

room service was a bit pricey, but the food was really good

very large room with a very comfortable bed. excellent staff and room service.

the food is good. the first night i was there they did not habe any room service available.

room service was a bit slow and we couldn t order food to our room but that was literally the

also, we ordered room service

than that the hotel was extremely clean the staff was amazing they are so accommodating and the room service was also great the manager caitlin corbett is super sweet and so understanding she

friendly front desk person in the evening when we arrived. friendly room service staff.

i couldn t call room service or contact the front desk

we ordered room service and we were not disappointed

the walls were gross and the rooms phone for room service did not work

room service everything

let us know b4 we got there the atm fee is only $200 they wifi is horrible and they don t have room service

hotel is decent, some staff are friendly and compassionate, when you request tissue paper or room service they provide it, the position is ok and not too far from the subway withlock ave

great service, safe parking, great room temperature ....

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

friendly staff, room service

excellent overnight accommodations, the staff was very polite and welcoming, the restaurant and room service was absolutely delicious

room service

we ordered room service and it was not edible

staff was excellent the room was clean the room service was excellent everything was great about my

don t have room service everyday

good breakfast, room service, clean, near to burger king, starbucks and bus stop line q12

room service every 3 days

their was no breakfast due to covid

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

clean, comfortable, quiet, good breakfast.

like the cleanliness, nice staffs, breakfast & the parking

friendly staff, rooms were clean, good breakfast

excellent location the restaurant was amazing!!!!! breakfast and coffee in the am was excellent

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great