the room service staff was rude and the rooms where not very clean

also they don't have room service

the dinning room was not available and room service was not an option.

it would have been great if there was a room service option or if the bar served food earlier

no room service.

website indicated that there was room service and two restaurants serving meals but when i got there there was no room svc and only

because of covid there wasn't any room service so you had to call for towels but we cleaned up as we went along day by day

the staff was great, as well as the bed and food from room service.

room service was very courteous and so was the server who brought our food

was a broken ceiling tile and light fixture lying on the floor on my hallway, plus room service trays/remainders left in the hallway

and price are fine for what it is i wouldn't bring a family of 6 and expect breakfast and room service

not have room service for 2 days friday and saturday room was untouched was lucky to be there sunday when

somehow only received room service once during my whole three-day stay

not good room service

wifi and shower water flow are slow

rooms were very clean, we were informed that room service is provided every other day

very convenient by all that the property had to offer - breakfast, fitness facility, multiple room service options from nearby restaurants, ideal location, starbucks coffee available to order,

ich was fine for us), the receptionist could have made

breakfast was good!

the complimentary breakfast ending at 9am was too early.

expensive garage, no room service

:536) it rang relentlessly and went to busy signal after

room service food was nasty

room service

i was traveling solo! they didn't have room service for breakfast.

food/room service was available

there was no room service available

i would have gotten breakfast the next morning, but they don't provide room service until 10 am

room service did not change sheets or clean bathroom thoroughly

elevators were full of trash, nothing is open in the hotel, no restaurant, no cafe, no room service

room service was not done for first 2 days, have to ask at the front desk

hotel room service is not proper. room cleaning person visiting after 6 days

plus no one came for room service for my 4 days stay

no room service to have beds made or clean towels, wasn t told that until check out

room service was not done for first 2 days, have to ask at the front desk

great breakfast and room service.

there was still room service, but it was limited

love that location , the room, valet parking. room service

over 100.00 dollars worth of room service left in the hallway by the cleaning lady. ..

room service, overall look of hotel

room service was excellent

i was disconcerted to receive my room service breakfast oatmeal in a bowl with a large chip

room service was awesome and was very prompt

i arrived late friday evening and after checking in promptly ordered room service

room service and the food were very

didn't use the pool as much as expected because we were away in the middle of the day when the water would have

pool was so relaxing

cute hotel with a very nice swimming pool and common area

beautiful mansion and gardens, the cosy room with a view on the pool and garden, the friendly, accommodating and efficient staff, the healthy breakfast, the easy

in the refillable containers the outdoor areas with tables

bed great breakfast room service but best was our ride in your gull wing tesla

ee i might add) , asked if we needed dinner recommendations,

limited and expensive room service menue

room service were very slow & we used to go downstairs to get things by ourselves

room service breakfast is only available saturday and sunday and we stayed monday and tuesday

staff was excellent the room was clean the room service was excellent everything was great about my

friendly staff, room service

we ordered room service and it was not edible

faulty elevator no food because the restaurant was being refurbished erratic room service

not a major inconvenience but our room didn t have a phone to call for room service

friendly staff, clean, things were up to date. our kids loved the pool.

the gym is very nice

clean new room early check in nice shower

the pool was great for our kids

hotel needs to be renovated and the maintenance was working in the pool area and leaving the doors open to cold air and the smell of chemicals

nice gym

gym facilities were not available.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

little tired. water bottle machine broken in gym.

i disliked that room service was not available all the time

room service was

room service maintenance was send up to the room within 5 minutes and confirmed the bed was broken

room service brings food and coffee in to go cups and packages

rvice fee/delivery

couldn't have room service

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and towels

had some difficulty ordering from room service, especially from the city pizza restaurant

there is no room service during the day/night or full service menu during midday

was no room service due to covid-19, but that is not the hotels fault

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

grounds, lovely rooms with very comfortable beds, helpful and accommodating staff, good breakfast

convenient and ample on site parking

room was comfy and clean, with a great shower, plenty of toiletries and fast wifi

delicious breakfast, with choice of eggs/sausage/toast, oatmeal, or yogurt each morning, along with tasty

excellent breakfast offering gf option.

the breakfast was very simple reception and the lobby very cheap the room service not included if you stay several days

customer service was excellent and pleasant along with room service.

need of an upgrade,few electric outlets,mold on the ceiling,no bathroom fan, tables or room service

kitchenette was a welcome addition and the breakfast, more than adequate

size and layout of room good. nice to have kitchenette

i couldn t call room service or contact the front desk

the room service was a nice amenity however the phones in my room did not work so i couldn t enjoy

also, we ordered room service

than that the hotel was extremely clean the staff was amazing they are so accommodating and the room service was also great the manager caitlin corbett is super sweet and so understanding she

we ordered room service and we were not disappointed

room service is good and flexible

when i asked to get our room cleaned they said we have no room service available today

we had to call room service couple of times to unclog the toilet

parking, wifi, & breakfast were included /free

burger at the bar wasn't really the bar food i expected, and i suspect it wasn't really food

room service is way too expensive

restaurant was closed. no 24 hour room service. no refrigerator in room.

i made use of room service for a late supper which was fine, but i was disappointed with the choices

expected room service to be available. front desk said

no room service on sunday mornings

i was sorry to realize the deterioration in the room service, cleanliness

was no breakfast or room service

indifferent attitude of most of the staff; no lobby coffee, and no coffee packages renewed on room service; very disappointed for pricey hotel

of whatever cleaning product they used in room hung around for a day no room service to clean room carpets very dirty not hoovered reception undergoing painting and

that the restaurant was kosher, room service and the hours it was open to dine in weren t convenient