no room service from the restaurant or coffee in the room refills.

hotel is clean ..room service is good

while i had room service everyday, i did note that the staff didnt pick up a lot of the trash i had left in the

i addressed room service the first night, but it was never rectified

breakfast time changed i was told no room service and when i went downstairs to order i was told i had 15 minutes before the kitchen

blanket had a burn in it, floors were dirty

there was no food eve though we tried to to order room service

of cigarettes and marijuana, hole on roof,no room service

d to call room service), door had no lock, tv wasn t properly mounted, amongst other things

wifi signal

let us know b4 we got there the atm fee is only $200 they wifi is horrible and they don t have room service

room service everything

hotel is decent, some staff are friendly and compassionate, when you request tissue paper or room service they provide it, the position is ok and not too far from the subway withlock ave

the walls were gross and the rooms phone for room service did not work

location how out of the way it is,not too close to the congested traffic and have parking

ning) was delayed.

room cleaning was sporadic. often room service

for room service delivery could take up to an hour

room service dinner/lunch food was tasty but not the standard bacon and eggs breakfast

room service was not that good.

if cocktails could be ordered from room service.

room service...food was exceptional but cold upon arriving

no room service or hotel food ,

location next to subway, comfortable beds, room service, staff

the location is great. the staff friendly and room service was a nice luxury.

room service very good

ristmas, new year, thanksgiving ) because no room service assistance due to holiday

room service unless requested and only available 2 days or later upon request

you have to request room service 48 hours in advance

do not accommodate in this hotel during holidays

services low, no room service, no doorman, short on bellman services

rectly from australia)

also room service just didn't show up one day, and although we complained, we had to compalin again on

although the front desk said there was room service, there was not on the evening that we arrived

we ordered room service but no one told us it was 'cash only.'

no room service or towel changes, noisy surroundings

was extremely stinky, room service did not clean anything, just dropped the new towels and not even refilled toiletries

they have room service everyday

wels changed daily

it s a basic hotel. it doesn t have microwave oven, no room service.

property - well kept, modern setup, 24/7 front desk assistance, excellent room service (they set up our sofa bed in the living area), spacious rooms and excellent room (-) but truthfully, it's no more difficult to place a seamless or grubhub order than it is to order room service (-)no room service for coffee in the morning (-) they also have a delivery/ room service option with three local restaurants (+) they did have room service

wasn't clear in the hotel description) which is important to

laundry is free

te bonus point that delighted me was that the hotel had laundry facilities in the premise

location is a little far for little kids to walk to midtown.

was fantastic, room service great, room upgrade pretty sweet

great location good staff, room service good

no room service but i know that is covid related. hallways are a bit tight.

bar and barman good although didn't know how to do hendricks

every single one of them including the bar tender and hosts at the bar next door and are all time fave, jesus

reasonably priced room service

we ordered room service for dinner and breakfast and loved both - the avocado toast breakfast was delicious

the rooftop should stay open a lil longer & room service should remain open all night

room service was a great addition, but there are plenty of restaurants that deliver

very accommodating and room service was good

would have liked exercise room hours or room service later than 11pm

room service not as pricy.

i could hear people walking in the corridor and room service knocking on doors constantly

my card was peculiarly charged over $300 dollars which had nothing to do with my room service or what booking

liked this property they was very friendly and caring the room was lovely loved the room service and the view of the city was just amazing really nice

room service wasnt good cheeseburger and pizza wasnt eatable

location was great and breakfast room service was great

travel to nyc frequently for work and the room service prices here are a bit shocking compared to other similar hotels

room service good awful

ice machines would be more convenient than waiting for room service.

clean. neat. professional staff. courteous. great room service

room service waiter, eric, was wonderful

extra large bed, spotless room and linen, room service and permanent assistance from the reception will make your stay a perfect one

the room service and the cleanliness was outstanding too

we didn t dine at the restaurant or order room service, my hubby picked up 2 cups of coffee for us

the personnel was always kind and all the room service did a very clean job

close to subway , clean and good room service and breakfast

the rooms on this side of the river are cookie-cutterish and the hotels are a mid-range no-room service, no doorman kinds of places

location, room service, food

location room service staff

onsite dining and room service was shutdown for a movie shoot

room service was not available after midnight.

room service or help with my bags checking in

their was a excessive amount of hair that wasn t really pleasant leaving me to have to call room service to change literally everything

wish there was room service

room service was very slow when it came to delivering a filled ice bucket to our room; however,

sent up a piece of cake to wish us happy birthday to the comfortable beds and amazing food from room service

was exceptional and the bathroom was something i could only dream of having, bed was super comfy, room service was superb

room service was fabulous, the staff were very professional and easy going, they helped me with

i also need to compliment bellman ted and room service who sent delicious food to my room

the room was clean and bright, and the room service was always on time

the 24-hour room service is another highlight prompt, reliable, and of excellent quality, ideal for both

there isn t room service

super quiet rooms and delicious room service!

it was impossible to connect with guest service and room service through the room phone

and kind staff very clean very good and fast room service of course the view from the suite was

the staff was excellent. the room service was great. the property was very nice.

room service is too slow and sometimes dont deliver what u requested

love the room, the view and the room service food

i think the prices of the room service are very high !

room service was served in take out containers

room service and every night notes with chocolate it was super

no room service from 10pm to 6am at all

would still go back but never order room service again

the services from the front desk to the fitness center and the room service was perfect

from your receptionist to your bell hop, housekeeping and the gentleman that delivered room service

services: 24-hour reception, concierge, bellhop, valet parking, 24-hour room service, business center, and often multilingual staff

room service was fast

i loved the room service- the food was delivered within 15 min to my room and was delicious

at the fitz restaurant we had a terrific full irish breakfast, and room service food in the evening was plentiful and priced reasonably

and i had to order room service for my dinner when i could've sat at the

room service food trays laid in the hallway for two days

the amenities were great especially the pool and room service great service and food too

the cleanliness of the room, friendly staff and when i asked once for room service to make the bed, clean towels it was done more than once without even asking that the

very nice, elegant, and clean. good restaurant for room service.

lack of in-room service at times, but understandable with the current labor/pandemic issues.

ordered room service and the order was wrong;however, the staff gave us complementary wine and cheese

the price of room service was incredibly expensive.

room service food was also way above par

room service options weren't great

sadly room service made mistakes and the door men are not well informed/misinformed rg parking

food/room service

breakfast both in room service and dining room was plentiful and well presented

brian was great and the room service

orry to say

the room service for ordering food to pick up was very friendly and through

parking room was small with two double beds no swimming pool/spa room service food hours limited

no room service in 4 days, depite having informed the reception that sheets were dirty.

no room service unless asked

00 pm - 10:00 pm) breakfast not included ps: refill your fruit

didn t like that room service was in the room while we were gone and we didn t know and i also didn t like the

staff was friendly, room service was great!

no room service...we had to meet the food delivery person .at the front desk

the room service women was beyond rude.

where not as clean as expected, air con is quite loud, roof top bar was closed the entire time

food and room service assistance

big rooms , great location and staff, room service and the food was good

gym, pool are great staff is making progress compared to previous

very attentive staff. wonderful pool and spa area

comfortable room and bed. thanks for upgrade but see below. lovely pool.

staff really went out of their way to help us, my kid had a performance in the city, and the room service surprised us with wine and card for encouragement when we came back to the room

no lobby or room service is available no breakfast available for a none property

same goes for room service - especially when we were first getting over the jet lag and woke up hungry at 3am

no room service

room service - for the price we paied we needed to come to ask to change our towels, leaking shower

in two mornings the room service woke us up to see if we are still there or they can clean

75 $ in coins from my table on return from outside, the room service was done that

the room service and no breakfast included in the room cost