room service was a bit slow and we couldn t order food to our room but that was literally the

the ability to do room service on line did not work limited channels on the tv to watch

room service was very attentive

room service was excellent and delivered fast

i would love room service for breakfast

balcony, large tv, safe, good room service.

only seem interested in room service when you check out to see if you are checking out or extending

our room from the front desk, we had to drive around back there seemed to be minimal staffing--no room service, restaurant closed on

no room service

we had no room service, no tea packets in the room

only thing that wasn't great was the room service, the food wasn't that great but the prices were reasonable as far as room service goes

the pool closed at 10pm. nd room service finished at 11

i highly recommend the santa fe burger from room service or the restaurant

no room service

excellent room service

there was no room service due to the kitchen not yet reopened

room service cost is just waaaayyy overpriced. too bad.

our only criticism would be the detail to which the room service attended

no room service for breakfast, television would turn off at will.

room service is terribly over priced

we ordered room service for breakfast and

quiet! starbucks. room service. small bar and restaurant onsite.

great room service

site advertised room service was available however i was only notified when i called and specifically asked that

room service skipped our room we had to call for clean towels

sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

had room service for breakfast

room service associate waking me up late at night to ask if i needed a wine bottle cork implement

there was ample parking and the bed was comfortable.

m, swimming pool, locker, hallway

room service menus weren t valid any longer. very poor and limited choices for dining.

ordered room service it was prompt and the food was very good

room service food was terrible...had to return it all

pool on the inside

granddaughter loves the breakfast and the pool

no room service even it was requested several times.

no service- 3 nights no room service- no change of towels - no garbage removal - shower broken - manager indifferent to

is no proper room service, no soap, no body lotion, nothing

hard to get in and out of hotel parking lot due to traffic congestion.

was very good, we were traveling the remainder of the day and needed a simple light breakfast and that's what we got

the room service was not available unless requested

nice sized room, beds comfortable room rate is too high for condition of grounds or lack of room service breakfast room is messy and not clean but coffee is ok

room service , not even water in the room , elevator not working my room was in 4 floor dirty hall

the next day i realized it might have been one of the kids staying at the hotel

people

to relax, i put the do not disturb sign on the door, and room service did not knock

great restaurant and bar as

nice lobby & good fitness room.

the fitness room looked really nice, and the onsite laundry was an added bonus

enjoyed u added a resturant & bar on property & room had a refrigerator which u do not often get

there is no room service during the day/night or full service menu during midday

couldn't have room service

was no room service due to covid-19, but that is not the hotels fault

had some difficulty ordering from room service, especially from the city pizza restaurant

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and towels

for the price, one would expect room service, however there wasn t for the entire 4 day stay.

i disliked that room service was not available all the time

need to request room service

parking, very professional staff and great room service

room service; i thought breakfast would come on a table, not in a paper bag, with a tea pot and not

machine he said he wasn't sure if the vending machine was working also i ordered a coke with my room service it was so bad i couldn't drink it

room service is great the room actually gets cleaned very well

room service which in reality was a takeaway that was simply inedible - absolute disgrace the room

loved the restaurant food though, so good and filling and offers room service

rooms are clean, room service and breakfast are also really good

directory was missing several pages for room service menu

the lobby is pretty big. i wish they had room service for breakfast too.

excellent hotel, very nice room service, cleanliness, everything at an excellent level.

room service, the room it self

there was no room service and little food choose at hotel

no room service after 10pm no good for late arrivals ..no lunch available during week

room service staff didn t recognize that we are four in the room even we informed them several

old school customer service of an employee taking your bags from the car to your room and the room

room service was very helpful

it was a good value and the room service meals were excellent.

extremely helpful staff, good room service menu

nobody cleaned room service for over 24 hours. someone left a mess outside and nobody cleaned it

parking: i waited 40 minutes for a parking spot on arrival

has a gym and pool

gym facility was great to have

staff recommended restaurant across parking lot, mason jar

the pool was a bit small, but very comfortable area

their pool is a decent size and our kids had a blast

parking was very accessible, inside pool a great advantage considering the weather, very comfy

breakfast was very good, great variety

internet-wifi is adequate but in this day and age, below par

the amenities of the room and the breakfast provided with the stay were both very good

view, friendly staff, grab 'n go complimentary breakfast 5:30;on, 24 hrs business center

they gave us an early check in that had a great view of the hudson 5

clean - continental breakfast was really good - staff very nice

did not do room service and you had to request it

real amenities, no ice, room service was limited

room service website was broken, tv had no way to watch netflix, and the staff were unprofessional

hotel just started and they are trying to get pools built and the garden to establish

relaxation, hiking trails, pool & an amazing view

we asked for room service no one came

you order room service it takes awhile for the food to come

also, the telephone in my room did not work, therefore the room service option was null and void for breakfast

no food or room service in the entire hotel monday thru friday.

the location of the hotel is great. room service staff was awesome.

large, well appointed gym

gym facilities were not available.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

little tired. water bottle machine broken in gym.

the 5 star i give is for the room service.

room service didn t work

the bed was very comfortable. room service was great. the hotel very nice

food is good, plus the room service is pretty quick

room service was way overpriced for the types of food available, no food or stores nearby, our room

cute hotel with a very nice swimming pool and common area

in the refillable containers the outdoor areas with tables

pool was so relaxing

chi pings of various birds, including cardinals in the yard, which is kept beautifully with the pool in the back

didn't use the pool as much as expected because we were away in the middle of the day when the water would have