new and well furnished rooms, only 10 minutes from subway, on time room service

the room service is every day and very helpful reception

they have room service everyday

the cleaning team was so insisting about just enter the room when i clearly said i didn t want room service, the hotel is nice is well located like 10 minutes walk from station f, the bed was

no room service or towel changes, noisy surroundings

room service food was good but not warm

the hotel restaurant was delicious and room service was prompt

the rooftop should stay open a lil longer & room service should remain open all night

amazing balcony ! great room service and reception

reasonably priced room service

liked this property they was very friendly and caring the room was lovely loved the room service and the view of the city was just amazing really nice

would have liked exercise room hours or room service later than 11pm

i could hear people walking in the corridor and room service knocking on doors constantly

room service

we liked the room service and very nice staff.

location room service staff

it was also quite clean, room service cleaned the room every day

close to subway , clean and good room service and breakfast

the rooms on this side of the river are cookie-cutterish and the hotels are a mid-range no-room service, no doorman kinds of places

location, room service, food

onsite dining and room service was shutdown for a movie shoot

i also wish there was room service and access to the rooftop

their was a excessive amount of hair that wasn t really pleasant leaving me to have to call room service to change literally everything

no parking? no room service?

no room service. location.

the room service women was beyond rude.

no room service...we had to meet the food delivery person .at the front desk

staff was friendly, room service was great!

didn t like that room service was in the room while we were gone and we didn t know and i also didn t like the

rooftop bar has wonderful view

00 pm - 10:00 pm) breakfast not included ps: refill your fruit

no room service unless asked

room service available, no towel service

location is not the best the service very limited: no room service by night

offer some room service after we request and reserve one day earlier

the room service and no breakfast included in the room cost

no room service except if you request at the desk

i had to call room service because they didn t even take the garbage

room service - for the price we paied we needed to come to ask to change our towels, leaking shower

75 $ in coins from my table on return from outside, the room service was done that

the breakfast was poor

the rooftop and gym were excellent, management and staff were super friendly and helpful

staff, good gym, good bed, available drinking water to tap, and it's clean since its still a new hotel

would be better if you have free breakfast for your customer as your compliment

we didn t have breakfast but there was always a free tea or coffee in reception that was a welcome extra touch

room service excellent

i have hanged a sign not to enter the room for room service

from the cleanliness of the rooms, to the room service and the area, all fantastic!

no room service for multiple day stays unless you count trash pickup if you leave your trash can

room service was not good at all

the room service was quick when we asked for extra towels and shampoo and conditioner they gave us

got pancakes & waffles for room service one morning & they were delicious & served exactly at 7

room service came everyday

cleanliness was great, daily room service

room service was excellent, staff were attentive when you wanted, left you alone when requested

property - well kept, modern setup, 24/7 front desk assistance, excellent room service (they set up our sofa bed in the living area), spacious rooms and excellent room (-) but truthfully, it's no more difficult to place a seamless or grubhub order than it is to order room service (-)no room service for coffee in the morning (-) they also have a delivery/ room service option with three local restaurants (+) they did have room service

no smart tv, we got a hdmi cable for the kids to watch their cartoons

plenty of room for our kids and us

mirror in room difficulty connecting to wifi elevators inadequate for property laundry bags missing every

no smart tv, we got a hdmi cable for the kids to watch their cartoons

also the website says room service but there isn t actually any room service

when i checked first i was told that i can get room service every 3 days but then i was told i should clean by myself

no cleaning, no hitting, the coffee maker was broken, no room service, no table in the room to eat on or work on

this is not a hotel, room service doesnt exist, the staff are useless as we reported a problem several times but we had

no room service and no replacement towels available for exchange

also great room service

room was clean, we got fresh towels and room service ever day, the beds were comfortable, the shower was clean and had nice hot water

is a small hotel, no bar or restaurant- minibar in room, room service is brought in from across the street

we got only one small bottle of hand lotion, and the next day after room service, even that half used hand lotion got disappeared

no room service

great room service. room kept clean and tidy.

room service is available upon request.

the room service had been perfect until the last day, when the products were not supplied, on the

everything was good but no room service or restaurants

the room service was complicate and not fancy at all

at 7am with knocks on the door and the phone ringing for room service i did not order

the room service was excellent

was disappointed about the full breakfast and 24 hour room service being discontinued

at the fitz restaurant we had a terrific full irish breakfast, and room service food in the evening was plentiful and priced reasonably

room service very responsive and attentive

the lack of room service. the air conditioning/heating unit is noisy.

room was clean and housekeeping was excellent with daily room service

the room service was also variable due to the christmas period - towels or cups weren't replaced on

room service everyday 10/10

room service was limited to prepackaged food from an off site

room service good awful

even the room service was a good experience

clean rooms, decent size bathroom and room service was quick even at 3am with jet lag

food is only so-so both room service and in restaurant

at night, i do not want room service dishes/smells in my room -- and that would not make the club sandwich available

great location good staff, room service good

was fantastic, room service great, room upgrade pretty sweet

no room service but i know that is covid related. hallways are a bit tight.

they met our request for an early check in

bar and barman good although didn't know how to do hendricks

slow response for room service.

fabulous grillled cheese from room service at 3am.

disappointed that i was not told that i would be charged for room service

the only hotel in ny that offers room service that won't cause sticker shock

restaurant, room service, front desk was wonderful

my only con was that there was no room service.

no room service dining

room service is too expensive and takes a long time to arrive

the room service menu didn't include wine

room didn t come with a menu or room service number for a menu.

for room service delivery could take up to an hour

room service and restaurant not very good.

and $50 for eggs and bacon room service made me realize i was in ny

i had to ask for coffee capsules and water every single day despite having a daily room service and the valets at the door sometimes would open the door for the guests other times

room cleaning was sporadic. often room service

no room service

room service constant noise/humming in the room poor breakfast faulty shower poor amenities the

no daily room service.

very good room service

rooms are big and comfortable, kitchen is the cherry on top

excellent room service

room service terrible

i also thought my meal from room service and how fast it came was really good

room service was great

room service was excellent and the bed is very comfortable, balcony was a

the room service menu and all the service fees. i also do not like that location at all.

the restaurants in the hotel are great but room service was subpar

room service is very expensive

location, coffee all day, quick response to questions, restaurant and room service, and finally a ride from the airport

didn't complain - it was my error) the amount was reversed

think at black pepper and salt should automatically be included on the tray when ordering room service

room service food and staff timeliness.

stay here again for sure- smart amenities like gym, guest happy hour and breakfast room service were delightful

i could not get anyone to answer for room service despite calling more than once nor could i locate a menu to order

was tasteless, no room service, wifi was up and down in business centre, presumably because of the number of people

room service, no breakfast- need to come down and order coffee from the starbucks in ground floor

room service, which was quite unusual

no restaurant option for non members or room service

extra large bed, spotless room and linen, room service and permanent assistance from the reception will make your stay a perfect one

room service knocked at 7.30am on the morning of check out

the location and affordable room service if traveling with children

we didn t dine at the restaurant or order room service, my hubby picked up 2 cups of coffee for us

clean. neat. professional staff. courteous. great room service

ordered room service

room service was quick

all aspects of service and room service were excellent

excessive room service charges so the $30 free credit was smoke in mirrors

bar was not open and no room service

need to start offering some gluten free items on the room service menu especially for

room service was wonderful

room service dining was exceptional... as was the view from the very large room.

$13.00 for room service coffee...that's over the top!!

room service was great. everything was fresh and delicious.

the last day i ordered room service which was fine but i miss the dining room

the cleanness, the house keeping, the room service all are satisfying me

in, room decor and quality of room service they were unable to prepare an espresso in the ground floor salon

there is no communal area to sit and enjoy a drink and you have to queue to get entry for the bar which is far too small

they didn t have a lobby area to wait so we had to sit at their very small bar and order sth

coffee maker or mini bar in the room (you're expected to call room service) (+) quick room service (+) also, room service dining was excellent (+)the free upgrade, marble bathrooms, stacked mini bar, and impeccable room service. (-)room service was only available for a little bit in the morning and 4 hours in the evening (+)room service was delicious - same with the restaurant in the lobby (+) room service was prompt when requested (+)clean! best room service and doormen in nyc (-)lack of food for room service after 11pm (-)room service would be nice.

we always had to put more clothes on especially for kids

location very short walk to mta subway, cookies for kids on arrival

5 stars the soaps are cheap and rooms look worn and gym has no bathroom any longer

everything was very luxurious.they upgraded our room when we told them we had kids

sent up a piece of cake to wish us happy birthday to the comfortable beds and amazing food from room service

room, check-in, room service, location, size of the bathroom

room service, valet, bellhop, security, housekeeping, front desk team, and especially the manager

there are fees that are charged daily, that you receive a credit for food and room service

room service was quick and friendly

room service and friendly staff

pecially for room service) information and interface was confusing

room service was a little slow

the qr codes were expired and the dining

we were only able to have room service once during our 4 night stay

didn't have long enough room service hours

was not told that would be no room service for cleaning over the weekend

bed very comfortable. shower was great .room service excellent. air con noisy

room service could be better, forgot to change towels, i skipped one day because ai return early

the room size could have been better and it would have been nice if it had room service

location, great room service, very clean

menu for room service would have been useful, for

room service was prompt and delicious, beautifully set up

room service quick and salad delicious

i realized there were no towels at 11pm, too late for room service and did not want the intrusion

room service excellent and prompt

wonderful room service

i only had room service for breakfast and i enjoyed it

have preferential treatment on reservations in the hotel restaurants- it was very crowded and room service took over an

was sometimes challenging to get someone on the phone

the room was clean and bright, and the room service was always on time

good room service. nice bar. friendly staff.

the room service was excellent

we would get up at 6am, order a cup of tea and coffee from the room service and sit and watch the sun come up over central park

no room service snd no beverages in roomi

and kind staff very clean very good and fast room service of course the view from the suite was

love the room, the view and the room service food

the staff was excellent. the room service was great. the property was very nice.

room service is too slow and sometimes dont deliver what u requested

i think the prices of the room service are very high !

not excellent, prices for room service are crazy expensive, rooms are still fine but soon will definitely require the

over priced room service

room service was great! came very quickly !

apparently hotel had run out by 8pm being charged $8 for a pot of hot water to go with my room service tea for one

great staff from the doorman through to reception, concierge, room service and house keeping - timeless and human size interior design - feels like a large

only issue was that for a family of four we were only left 2 towels, however, when we called room service they were very quick to bring more

room service was slow, they don't automatically replenish shampoo, conditioner, soap, coffee etc

no room service rooms are smaller than i expected

room service and cleaning services are available 24 hours

no room service noor coffee makers in the room.

no restaurant or room service

lobby was very small and no room service but u can order from a dozen restaurants nearby

not everyday room service was understandable, as well as, no breakfast available

no room service small reception area

the 'room service' and the sushi restaurant downstairs were wonderful

the room service was really good as well

the price of room service was incredibly expensive.

only thing i didn't like is the lack of options at the room service and at the restaurant on the first floor for my son to eat, since he is extremely

room service was very good and the food excellent

ordered room service and the order was wrong;however, the staff gave us complementary wine and cheese

each and every employee we encountered - from the front desk to the bell men to the room service delivery man - was warm, helpful, accommodating, and welcoming

welcoming reception, well organised room service and mini-bar credit, good location

only thing i can suggest changing is the room service menu options

no 24hr room service. no valet parking.

wish room service was 24 hrs

the staff is so accommodating, rooms are very clean, room service daily without begging , centrally located & safe

room service is a bit pricey.

there is no room service

also wish there was evening room service

also, there s no room service, and the otherwise nice restaurant serves breakfast only and until 10:00 am only