the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

gym facilities were not available.

wish there was free breakfast, cups in gym area, and free parking.

nice gym

little tired. water bottle machine broken in gym.

ee i might add) , asked if we needed dinner recommendations,

room service were very slow & we used to go downstairs to get things by ourselves

price for room service very high

room service was great experience

they had a great selection of pillows and a good room service menu

beautiful mansion and gardens, the cosy room with a view on the pool and garden, the friendly, accommodating and efficient staff, the healthy breakfast, the easy

pool was so relaxing

in the refillable containers the outdoor areas with tables

chi pings of various birds, including cardinals in the yard, which is kept beautifully with the pool in the back

cute hotel with a very nice swimming pool and common area

i arrived late friday evening and after checking in promptly ordered room service

room service and the food were very

i was disconcerted to receive my room service breakfast oatmeal in a bowl with a large chip

room service was awesome and was very prompt

room service was excellent

room service brings food and coffee in to go cups and packages

parking, very professional staff and great room service

room service; i thought breakfast would come on a table, not in a paper bag, with a tea pot and not

need to request room service

room service was fast and the food was good but there were many added fees

the tv is huge and high quality. food from room service was amazing! we truly enjoyed our stay!

there was still room service, but it was limited

over 100.00 dollars worth of room service left in the hallway by the cleaning lady. ..

e food is fantastic), cleanliness, comfortable beds, amenities

love that location , the room, valet parking. room service

hotel room service is not proper. room cleaning person visiting after 6 days

no room service to have beds made or clean towels, wasn t told that until check out

come on, you don t have the expense of daily room service, so you should give us discount coupons for the diner

room service was not done for first 2 days, have to ask at the front desk

plus no one came for room service for my 4 days stay

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and towels

had some difficulty ordering from room service, especially from the city pizza restaurant

there is no room service during the day/night or full service menu during midday

couldn't have room service

was no room service due to covid-19, but that is not the hotels fault

room service was descent

we got to our hotel very late so we just ordered room service, and it seemed like a lot of money for not a lot of food

room service

response: i placed a call twice on 2 separate days on the room service option on the phone

room service food was nasty

very convenient by all that the property had to offer - breakfast, fitness facility, multiple room service options from nearby restaurants, ideal location, starbucks coffee available to order,

rooms were very clean, we were informed that room service is provided every other day

ich was fine for us), the receptionist could have made

add additional waffle maker, and more selections of breakfast choices would be good.

they accommodate us for early check in which was great

website indicated that there was room service and two restaurants serving meals but when i got there there was no room svc and only

because of covid there wasn't any room service so you had to call for towels but we cleaned up as we went along day by day

the staff was great, as well as the bed and food from room service.

called down for room service, fresh hot coffee and they brought coffee maker packets up, and no water

the room service was wonderful nice and hot and fresh

room service did not change sheets or clean bathroom thoroughly

elevators were full of trash, nothing is open in the hotel, no restaurant, no cafe, no room service

i would have gotten breakfast the next morning, but they don't provide room service until 10 am

hotel is very dated / old .... and no access to room service for food

food/room service was available

also they don't have room service

no room service.

no room service or coffee for second day

the room service staff was rude and the rooms where not very clean

but the room was dated/dingy and didn t match the photos online and room service didn t stop by our room once on our 2 day stay to restock so we ran out of toilet

arrived and wanted dinner but were told there was a party and we'd have to order room service

love the staff, the hotel, the bar/restaurant/lounge, room service and the the fact that they accepted my service

we asked for room service no one came

no food or room service in the entire hotel monday thru friday.

room service was really good

somehow only received room service once during my whole three-day stay

not have room service for 2 days friday and saturday room was untouched was lucky to be there sunday when

and price are fine for what it is i wouldn't bring a family of 6 and expect breakfast and room service

not good room service

they don't let you eat breakfast in your room

limited room service

site advertised room service was available however i was only notified when i called and specifically asked that

great room service

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

room service skipped our room we had to call for clean towels

i had to walk over to main lobby and pick up water bottles and snacks because there is no room service

no room service and dining was limited menu needed handicapped parking near room

the room service cleaners were just barging in the room, good thing we had the safety latch on.

room service and restaurant were overpriced.

room service is terribly over priced

rooms are clean, room service and breakfast are also really good

would have enjoyed free breakfast room service

loved the restaurant food though, so good and filling and offers room service

room service which in reality was a takeaway that was simply inedible - absolute disgrace the room

machine he said he wasn't sure if the vending machine was working also i ordered a coke with my room service it was so bad i couldn't drink it

we had no room service, no tea packets in the room

room service comes knocking asking if you are checking out at 8am and we called for early check in

balcony, large tv, safe, good room service.

no room service

only seem interested in room service when you check out to see if you are checking out or extending

room service is way too expensive

restaurant was closed. no 24 hour room service. no refrigerator in room.

clean, location, room service, restaurant in the building, parking, kind staff

i made use of room service for a late supper which was fine, but i was disappointed with the choices

no room service on sunday mornings

was no breakfast or room service

of whatever cleaning product they used in room hung around for a day no room service to clean room carpets very dirty not hoovered reception undergoing painting and

indifferent attitude of most of the staff; no lobby coffee, and no coffee packages renewed on room service; very disappointed for pricey hotel

hole stay bad breakfast dirty bathroom had to call for room service room was severed cleaned to after 4 pm very bad parking had to park and feed meter on

i was sorry to realize the deterioration in the room service, cleanliness

we had to call room service couple of times to unclog the toilet

room service is good and flexible

when i asked to get our room cleaned they said we have no room service available today

staff was amazing, enjoyed the complimentary breakfast

very friendly and helpful, i was able to get the early check in i requested

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

staff was excellent the room was clean the room service was excellent everything was great about my

we ordered room service and it was not edible

friendly staff, room service

room service

excellent overnight accommodations, the staff was very polite and welcoming, the restaurant and room service was absolutely delicious

but, we did order room service, which was fantastic

than that the hotel was extremely clean the staff was amazing they are so accommodating and the room service was also great the manager caitlin corbett is super sweet and so understanding she

also, we ordered room service

i couldn t call room service or contact the front desk

friendly front desk person in the evening when we arrived. friendly room service staff.

we knew there was an indoor pool, we didn t get to partake

the beds are extremely comfortable , and the pool looks wonderful .

kids like to swim so the blue lights in the pool and the hours it was open was perfect

spacious, good bed, gym on-site. black-out curtains.

the gym is very nice

hotel is decent, some staff are friendly and compassionate, when you request tissue paper or room service they provide it, the position is ok and not too far from the subway withlock ave

room service everything

let us know b4 we got there the atm fee is only $200 they wifi is horrible and they don t have room service

the walls were gross and the rooms phone for room service did not work

parking

was pleasant and thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

room service was very good

there were breakfast and dinner menus in the room too that explained the surcharge for room service if i ordered any

like the fact the hotel had a restaurant room service and also a pool it was very clean and

the gym was simple but always available.

good breakfast, room service, clean, near to burger king, starbucks and bus stop line q12

room service every 3 days

don t have room service everyday

my kids had to get an airbnb

great for kids