i was sorry to realize the deterioration in the room service, cleanliness

indifferent attitude of most of the staff; no lobby coffee, and no coffee packages renewed on room service; very disappointed for pricey hotel

that the restaurant was kosher, room service and the hours it was open to dine in weren t convenient

was no breakfast or room service

of whatever cleaning product they used in room hung around for a day no room service to clean room carpets very dirty not hoovered reception undergoing painting and

don t have room service everyday

room service every 3 days

good breakfast, room service, clean, near to burger king, starbucks and bus stop line q12

their was no breakfast due to covid

actually thought the hotel was clean and neat, but its good when you travel without kids

location, free parking

just the food for the continental breakfast could you some upgrading.

the food in the breakfast could be better maybe offer boiled eggs instead of scrambled

friendly staff, rooms were clean, good breakfast

parking.

restaurant was closed. no 24 hour room service. no refrigerator in room.

no room service on sunday mornings

the restaurants & room service

service from front desk and room service

expected room service to be available. front desk said

to notifying the front desk for room service

super clean, great room service and super comfortable beds

there is no room service unless you request a day before the actual service

the gym was clean and efficient

they have a 24hr laundry room

u can ask for room service every time you need it) + clean bathroom and room + iron with ironing board in your

they made check in and check out easy and they cleaned my room when i requested room service.

subway station 15 minutes on foot or you can take a bus + very helpful staff

room service is great

stayed for two nights and received no room service

parking was a bit of a challenge especially at night!

they have a very clean laundry facility right out the front door

complimentary parking was a huge selling point, and since i drove, i didn t mind staying a little further out

offers free parking, but it is not guaranteed, so they will advise you to arrive early

parking difficult with laundry patrons taking many spaces

was in poor condition room was not clean up or change sheets next day after requesting front desk room service came and fixed same old dirty sheets for three nights towels were washed but smelly

i stayed in had a busted door knob to bathroom, but the room service cleaning staff was excellent, diligent and helpful

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

liked that i wasn t disturb by room service every 30 minutes

the very first-morning room service came and we advise we don't need anyone

ordered room service for 8:15 and they woke us up at 6:15 in error

great location. staff was awesome. room service was extra nice!!!!!

housekeeping, no room service, no breakfast also unde construction and amenities were very poor

where nice and clean and very quiet, the room service had very good prices and great food selection, the location was close to restaurants

had to be at the airport at 5:30am but shuttle service didn't start until 6am

they gave me early check in at no cost and we're very attentive to answer any questions

we didn't get to use the room service but it was very

sleep and some one just come inside my room without my permission and i didn t request any room service i feel like unsafe live this hotel by someone come inside my room while i was alone

not find room service menu

room service

the restaurant, front desk and the room service

no room service until requested

room service you have to leave your room to receive it didn't like that at all

no room service either

not told we had to ask for daily room service so received none bar and restaurant on top floor had a minimum so could not just grab

location, really convenient location. room service is attentive.

daily room service made our room very inviting each of our 6 nights we returned from exploring nyc

room, room service daily, variety of food provided for breakfast, convenient place to restaurant and

they don t have room service or a gift shop. the location is in a bad area.

room service was spotless

no room service options

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (-)room service meal price (+)clean, super nice staff and delicious room service (-)the menu for room service was limited and expensive. (-)room service rep over the phone mentioned that our food would be delivered in 45 mintues (+) room service for breakfast was excellent and well presented (+) room service was very good and super quick (+)room service breakfast was outstanding (-)took too long for room service (+) convenient access to restaurant in house, good room service and nice porters and bellmen ready to

i love where it s located. beautiful inside and outside the hotel. plenty of parking.

red door spa waiting end of day and bar great with 2 different kind of

the swimming pool is super small compared to the size of the hotel and so is the gym

the gym is severely out dated!! no tv work as well.

room service said they were coming to clean our room and never showed up.

you don't really get room service unless you ask but we were only there for a week we where good with out it just ask

we disconnected it but room service connected it again every day

no room service, which is not good when you are tired and don't want to go down to have something to

so it's just as expensive as room service and it gets charged to your room but they dont deliver it to your room

excellent room service, lots of seats in lobby & outside

room service food trays laid in the hallway for two days

the shuttle, room service, trundle bed, friendliness of staff, etc

very nice, elegant, and clean. good restaurant for room service.

room service was excellent

the decor and room service

good wifi.

ough it looked like there was supposed to be)

safe, free parking, clean, great staff

noisy from traffic; no help getting access to wifi even though it was provided; no amenities ex coffee; dark

overall the staff were friendly. the room was also clean, and room service was regular.

no room service. even when scheduled, nothing was done.

quality supervisor check, after the room service is complete to ensure a well prepared room is offered to guests

included with the stay is below average room service is every other day unless asked

no room service

we asked for room service no one came

love the staff, the hotel, the bar/restaurant/lounge, room service and the the fact that they accepted my service

also, the telephone in my room did not work, therefore the room service option was null and void for breakfast

the location of the hotel is great. room service staff was awesome.

no food or room service in the entire hotel monday thru friday.

hotel is decent, some staff are friendly and compassionate, when you request tissue paper or room service they provide it, the position is ok and not too far from the subway withlock ave

the walls were gross and the rooms phone for room service did not work

let us know b4 we got there the atm fee is only $200 they wifi is horrible and they don t have room service

room service everything

wifi didn't work

there was room service but i do understand due to covid you couldn't do it

no room service.

prompt room service, exactly what was ordered. indoor pool and hot tub

room service to the room and friendly accommodations

room service took a long time to answer and the food was so-so