also, the telephone in my room did not work, therefore the room service option was null and void for breakfast

love the staff, the hotel, the bar/restaurant/lounge, room service and the the fact that they accepted my service

no food or room service in the entire hotel monday thru friday.

room service was really good

arrived and wanted dinner but were told there was a party and we'd have to order room service

loved the restaurant food though, so good and filling and offers room service

and if you dont want to leave the room you dont have to everything you want you can order on room service

rooms are clean, room service and breakfast are also really good

room service which in reality was a takeaway that was simply inedible - absolute disgrace the room

would have enjoyed free breakfast room service

room service maintenance was send up to the room within 5 minutes and confirmed the bed was broken

for the price, one would expect room service, however there wasn t for the entire 4 day stay.

parking, very professional staff and great room service

room service was fast and the food was good but there were many added fees

room service brings food and coffee in to go cups and packages

there is no room service during the day/night or full service menu during midday

was no room service due to covid-19, but that is not the hotels fault

had some difficulty ordering from room service, especially from the city pizza restaurant

couldn't have room service

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and towels

large, well appointed gym

nice gym

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

wish there was free breakfast, cups in gym area, and free parking.

the walls were gross and the rooms phone for room service did not work

let us know b4 we got there the atm fee is only $200 they wifi is horrible and they don t have room service

hotel is decent, some staff are friendly and compassionate, when you request tissue paper or room service they provide it, the position is ok and not too far from the subway withlock ave

room service everything

didn t have card service and didn t let us know b4 we got there the atm fee is only $200 they wifi is horrible and they don t have room service

room service was very helpful

no room service after 10pm no good for late arrivals ..no lunch available during week

room service staff didn t recognize that we are four in the room even we informed them several

old school customer service of an employee taking your bags from the car to your room and the room

it was a good value and the room service meals were excellent.

no room service and dining was limited menu needed handicapped parking near room

there was no room service due to the kitchen not yet reopened

room service and restaurant were overpriced.

the restaurant/room service was overpriced

the room service cleaners were just barging in the room, good thing we had the safety latch on.

d to call room service), door had no lock, tv wasn t properly mounted, amongst other things

there was no food eve though we tried to to order room service

blanket had a burn in it, floors were dirty

of cigarettes and marijuana, hole on roof,no room service

everything except wifi down

we ordered room service for breakfast and

site advertised room service was available however i was only notified when i called and specifically asked that

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

limited room service

room service skipped our room we had to call for clean towels

coming in the room even though i asked no room service

dirty -room smelled like smoke {we bought air freshener to plug in} -wallpaper was peeling -daily room service was not provided or offered -hall carpets were worn and rumpled -walls in halls need

room service did not service our room, breakfast was good but very expensive

only seem interested in room service when you check out to see if you are checking out or extending

no room service

the bed was very comfortable. room service was great. the hotel very nice

room service didn t work

room service was way overpriced for the types of food available, no food or stores nearby, our room

no water bottles, no pool, no room service , no one cleaned the rooms.

room service was great

gym was not functional yet but i knew that when i ordered

offers free parking, but it is not guaranteed, so they will advise you to arrive early

i noticed some people said parking was tight but this is only the case if you choose to park at the front of the hotel

parking difficult with laundry patrons taking many spaces

the only negative thing, was the gym was not available.

i informed room service and the bottle never got refilled

clean room service

breakfast not included garbage under bed some room service absence

room service wasn t done in our bedroom

full service restaurant and room service

was no breakfast or room service

indifferent attitude of most of the staff; no lobby coffee, and no coffee packages renewed on room service; very disappointed for pricey hotel

was no breakfast or room service

of whatever cleaning product they used in room hung around for a day no room service to clean room carpets very dirty not hoovered reception undergoing painting and

that the restaurant was kosher, room service and the hours it was open to dine in weren t convenient

breakfast for instance)

the room service menu was very limited with regard to food

room service were very slow & we used to go downstairs to get things by ourselves

room service breakfast is only available saturday and sunday and we stayed monday and tuesday

price for room service very high

room service is great

stayed for two nights and received no room service

u can ask for room service every time you need it) + clean bathroom and room + iron with ironing board in your

they made check in and check out easy and they cleaned my room when i requested room service.

subway station 15 minutes on foot or you can take a bus + very helpful staff

no room service from the restaurant or coffee in the room refills.

room service will only go in the room to drop towels no cleaning of the room or whatsoever

i addressed room service the first night, but it was never rectified

while i had room service everyday, i did note that the staff didnt pick up a lot of the trash i had left in the

hotel is clean ..room service is good

expected room service to be available. front desk said

service was wonderful lack of room service sad but overall great experience

clean, location, room service, restaurant in the building, parking, kind staff

restaurant was closed. no 24 hour room service. no refrigerator in room.

service from front desk and room service