room service is good and flexible

we had to call room service couple of times to unclog the toilet

when i asked to get our room cleaned they said we have no room service available today

the wifi worked well, and the bathroom was in good working order

parking, wifi, & breakfast were included /free

we ordered room service and we were not disappointed

than that the hotel was extremely clean the staff was amazing they are so accommodating and the room service was also great the manager caitlin corbett is super sweet and so understanding she

but, we did order room service, which was fantastic

also, we ordered room service

i couldn t call room service or contact the front desk

was pleasant and thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

room service was very good

there were breakfast and dinner menus in the room too that explained the surcharge for room service if i ordered any

like the fact the hotel had a restaurant room service and also a pool it was very clean and

nice outdoor swimming pool

the fitness center never had more than one person in it but we saw it and the pool in use

didn t use any amenities like the pool or gym

had to pay extra for breakfast even though tasted good and no food offered for dinner.

breakfast has not been requested.

didn t use any amenities like the pool or gym

in the lobby and very friendly staff, check in and out was a matter of a minutes, we ordered room service and it by far was

room service came fast and were very nice property room service made everything correctly and food

cable was not working after the room service

plenty of parking, good heat specially during rough winter and snow and location is close to the downtown

there are clear social distance boundaries in place even at the bar and restaurant seating area

from the greeting at check-in to room service was awesome

the last morning, i ordered room service instead and it arrived late with no phone call to let me know

excellent room and the room service was outstanding

didn't like i couldn't get room service

room service was disappointing, seemed more like we received a door dash order and took much

i don t appreciate hilton holding an additional $100 deposit for potential room service charges one week after i checked out

in addition, room service was fantastic

room service was great and prompt

also i noticed that room service left a food tray that was out on the floor in the room across from me for 2 days

room service not available right now

room service said they were coming to clean our room and never showed up.

you don't really get room service unless you ask but we were only there for a week we where good with out it just ask

we disconnected it but room service connected it again every day

so it's just as expensive as room service and it gets charged to your room but they dont deliver it to your room

no room service, which is not good when you are tired and don't want to go down to have something to

there was room service but i do understand due to covid you couldn't do it

no room service

room service took a long time to answer and the food was so-so

prompt room service, exactly what was ordered. indoor pool and hot tub

really miss room service

you did not have enough staff for room service and the poor lady in the kitchen didn t even appear happy

overall the staff were friendly. the room was also clean, and room service was regular.

included with the stay is below average room service is every other day unless asked

lack of room service

no room service. even when scheduled, nothing was done.

no room service on sunday mornings

expected room service to be available. front desk said

restaurant was closed. no 24 hour room service. no refrigerator in room.

the restaurants & room service

meals in the restaurant downstairs were excellent, as was the room service breakfast

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (-)room service meal price (+)clean, super nice staff and delicious room service (-)the menu for room service was limited and expensive. (-)room service rep over the phone mentioned that our food would be delivered in 45 mintues (+) room service for breakfast was excellent and well presented (+) room service was very good and super quick (+)room service breakfast was outstanding (-)took too long for room service (+) convenient access to restaurant in house, good room service and nice porters and bellmen ready to

the bar food was delicious and the drinks were perfectly balanced

wish they had something in room stating where pool, gym and patio were,

the patio bar was in particular a lovely place to have a drink

every thing. close to the lirr--- good parking, doorman service...quiet room....

staff is friendly very helpful, the restaurant is connected to the hotel, i had room service, however, you are able to go down and sit outside or inside to enjoy the food

i was surprised they don t do room service because they restaurant is attached to the lobby

they basically just close when they want to and no room service available but that s not the fault if the hotel

wifi poor connection in our room.

wifi was non existent

of whatever cleaning product they used in room hung around for a day no room service to clean room carpets very dirty not hoovered reception undergoing painting and

that the restaurant was kosher, room service and the hours it was open to dine in weren t convenient

was no breakfast or room service

was no breakfast or room service

indifferent attitude of most of the staff; no lobby coffee, and no coffee packages renewed on room service; very disappointed for pricey hotel

didn't like that the deposit isn't returned until a week later even though i never ordered room service and had no extra charges

did not work, little hot water and defective shower head, room service breakfast never showed up

wish room service was until later, but there is an applebee s across the street, so i satisfied my

they did not have any of the room information such as tv guide, room service etc

another couple stated that she was also doing room service and that why she disappeared

room service every 3 days

don t have room service everyday

good breakfast, room service, clean, near to burger king, starbucks and bus stop line q12

aff changed shower/bath control instead, which was not broken) this was a

my kids had to get an airbnb

did not appreciate the inconsistency with the breakfast buffet one morning was full of options the next not so much

parking wasn't available at times

parking.

there was free wifi

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

to notifying the front desk for room service

there is no room service unless you request a day before the actual service

super clean, great room service and super comfortable beds

early check in and very nice check in girl.

bar barely had alcohol and closed very

nice gym

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

large, well appointed gym

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

little tired. water bottle machine broken in gym.

bed great breakfast room service but best was our ride in your gull wing tesla

room service were very slow & we used to go downstairs to get things by ourselves

ee i might add) , asked if we needed dinner recommendations,

they had a great selection of pillows and a good room service menu

limited and expensive room service menue

they made check in and check out easy and they cleaned my room when i requested room service.

subway station 15 minutes on foot or you can take a bus + very helpful staff

stayed for two nights and received no room service

u can ask for room service every time you need it) + clean bathroom and room + iron with ironing board in your

room service is great