not a lot absolutely deceiving had no room service throughout our stay.

room was good, but the room service wasn't available

was helpful with everything we asked when we got in we was tired and hungry and i asked was there room service they said no but rang back to say they dont normally but would do i had a lovely meal

was a shame there was not room service

it was only open to us key workers nothing was open they did a little room service but ran out of food

very large secure parking area on site

friendliness of reception staff and natasha liam of hairdryer quietness parking overnight

bath tap dripped all night wifi kept dropping out building looked tired, worn in general

free parking , comfy bed for a nights sleep

staff very friendly and helpfull. good wifi. cheap

don t do room service either which would have been great for us

friendly staff, offered room service at no extra cost, easy, free parking

and also when we came back at night we were told i could order room service for drink but would probably not get it because it was busy and also had to queue in a

location, food, room and bed was comfortable also free parking.

the food in the pub/restaurant was good value, and again the bar staff were welcoming and friendly

a special mention to the gentleman john who delivered our room service meal

room service and glasses outside other rooms left for over 7 hrs before being collected

the only downfall was room service

sauna pool room food room service

room was very busy at the time we needed to eat however staff agreed and provided us with room service as my daughter suffers anxiety

beds lovely, helpful staff food quality all ok (we got room service breakfast & ate tea in the restaurant) room was (+) i carnt fault the hotel, nor the suite we has, was perfect, even the room service, as he orded got delivered and brought into our lounging area (+) room service was brilliant (-)wasn t the best we ordered room service breakfast was dry and like it had been lying for a (-)choice on menu and room service was quite poor at the time we tried to use it (*) room service avaible too albeit at a premium etc (-)the late night room service menu could have a bigger variety (+) room service function was appreciated greatly and the overall stay was enjoyed by myself and my (+) room service was great & again helpful friendly staff (+)the room service was fantastic and breakfast also

no lift, wifi not available for secure work connection

where lovely & helpful,loved the swimming pool & spa & the location of the hotel was great for visiting family

robes would be nice,just for going from your room to the spa x

the facilities ie the pool gym and steam room,

beds are super comfortable, staff are really helpful, excellent room service and daily cleans, breakfast is lovely and the pool/jacuzzi area is great

the facilities were excellent with the bar open until 2am and room service available until 9

drinks prices are quite high and room service costs are higher than previously.

that the chef was never available each time we arrived back to our room, however, it does state room service with a menu in each room but the chef had gone home poorly each day we stayed for 4

service was very good, as always i ordered room service and it was delivered quickly and was as nice as in the

were so comfy, room service was very fast and reception was so helpful with booking taxis and providing directions

room service was excellent and quickly

didn t quite reach so room was very light first thing but it was clean & tidy, we also got room service which was lovely

room service food was shocking

to say but i felt room service person was a little off when i only tipped 3

park and that guy start rounding all over the car park he was tryin to be to smart there is no room service until u checkout no support nothing and also train station is farrrrrr from the

friendly helpful staff both on reception and the room service and cleaning staff.

limited facilities. no restaurant, bar, room service do to covid.

room wasn't clean, there was no room service, the water pressure in the shower was to high and the sliding walk to cover the window

staff 'accidentally' calling the room service phone in my room, very late at night thinking i had ordered room service, this woke me

were so accommodating with regards to my dinner, as i wanted to eat in my room but they didn't do room service

time within 45mins room service knocked on my door whilst i was sleeping to see if they could clean the room

room service on christmas and boxing day

room service facility at least until the kitchen shuts

it was pretty basic and no room service

ordering room service i was told i needed to leave my card at reception, i wish i d have been told this

room service otherwise engaged with a separate function event

00 tray charge for room service

room service both nights. food was excellent and arrived quickly.

5 times to try to get room service as i just couldn t get hold of them

they do not have room service but the restaurant which is a struggle to figure out if they do have one (they (+) i ordered dinner - room service (-)didn't know how to call room service no details (+) comfy furniture and bed, nice cool room to sleep in at night, very clean and the room service was fab would def (+) and the room service was (+) the bar is open till late and room service is avail 24hours a day (+) 24 hour room service and the staff were so friendly (-)the price of the room service (-)room service menu limited and club sandwich disappointing (-)the charge of 3 for room service

the free wifi was a great touch and actually worked, i ve paid for worse wifi in other hotels

very clean, helpful staff and gym was good.

the gym was nice and air conditioned, the bar area was very nice and the room was great

slow wifi

free parking & wi-fi too

although the area was fine, parking was on the street

friendly staff and the bar had an excellent choice of drinks/ales

lovely people, excellent room bar the slightly uncomfortable middle of the joined beds.

separate entrance option to accommodation so no need to go through bar once you have the keys

room service was great no complaints at all

24 hour room service available, and staff were friendly and attentive; even after 1:00 in the morning when

room service was a long time, they got the pizza wrong, replaced it within 10 mins but it was then

my husband s steak, which we ordered through room service was, stone cold when it arrived.

very comfy bed, the bath, the friendly staff, the evening meal in the sports bar was excellent, room service was quick and the breakfast had lots of choice and tasted lovely

breakfast was amazing and the room service was extremely quick

and slight smell in room during the whole stay on arrival corridor had not been cleared of room service trays

staff were very helpful, friendly and provided prompt service - at reception, room service and breakfast, thank

comfortable, good quality and range of room service and breakfast

i had someone helping me move my bike into the car, the room service was fantastic and they also called me to check to make sure i was ok in the room

the reception was helpful via room service

room service was great

size room, clean, warm, very comfortable - desk for working, 24 hour room service and friendly, helpful staff

especially the evening ones and a little note was left by the room service which made me smile

everything i needed was catered for and the hotel was clean fresh bedding and towels everyday room service and housekeeping daily nothing

room service only vacuumed the floor, used cup and shower weren't

stayed 2 nights, arrived back to hotel from my course and no room service had been in, no clean towels

wifi wasn'the that good

the staff were all lovely, especially the lady who worked on the bar and in the breakfast room

room service provision) very expensive for a very very basic sandwich

staff were very helpful and room service was prompt

we could've eaten in the bar but chose room service

friendly staff.good room service

poor quality of sandwich ordered at bar

ordered room service breakfast on the first morning as i was alone

ly a 2 'tray service' nice quite

food excellent - had room service which was brilliant and good value staff were great rooms were really clean and

room service was very good, nothing appeared to be too much trouble

), pool area

bar closed at 10.30 but room service available

disappointed about our room service as nothing was refreshed and no clean towels for our second night and was told by a

what s app room service did not respond

friendly staff and very prompt room service

nothing complaints other than the phone didn t work in the room for room service.

room service walked in on me whilst i was dressing,one had asked if we were checking out on way to

very comfy and room service very prompt

the bed was ok room service food was fine

excellent room service, comfy beds , great staff

room service was only available from 5-11pm

room service didn t really clean the room

room service was excellent and the facility quiet and neat

the room service doesn t do the beds, just the floors and changing towels

clean, good room service, near to all commutation al facilities

no room service

limited numbers of keys which caused various problems for us and it is a shame that they don't do room service

also no phone in the room for room service

you can get room service too so even if the restaurant is full you'll still get perfect food brought to your

we had room service for dinner and can't fault it

maybe a few suggestions, later serving restaurant, less wait for breakfast, easy access to room service, like bottled water and such

room service was excellent

om service great too) and the spa is bolton's best kept

room service food good although 5 tray charge a little steep

nothing all great maybe room service 10 for a sandwich a little steep

om service) and very good breakfast

the room service and food was average nothing to complain

no room service from restaurant as chef was off sick which is understandable but i think the hotel

had to ask for room service

the gentleman different to the lady whi said i can have room service, this gentleman said no the hotel doesn't do that

nothing really, maybe room service for when guests don't want to eat in the restaurant

this has been the first hotel that hasn't charged me extra for room service

food served from restaurant was also nice and they provided room

food was good and parking was easy

guest wifi didn t work, eventually given hotel private wifi access

the hotel staff were very helpful for our early check in .

room service ends early

no way of knowing how to order room service, but i didn't ask to which the staff most probably would off accommodated this

staff were friendly liked room service

no room service available or shown if available

took 2 days to get a tv fix in the room and room service never showed up had to go to reception for toilet roll they brought me 1 and a

i was well looked after and my early check in was much appreciated when my partner had to be in hospital by 7am

room service was great, facilities were amazing and breakfast was great

clean and comfortable, we had the suite which was lovely an big, room service for breakfast was a huge plus, lovely bar, super friendly staff

room service

despite needing and requiring room service i had to pause two really important meetings to go down stairs because a) no signal to

room service only on 2nd day

room service

location cleanliness room service booked a taxi for us to our destination from the hotel

no answer when we called room service 3 times, ended up going out to a restaurant instead.

room service breakfast excellent

paid 10 for a pizza from the 24 hr room service menu and even collected it from the bar to save paying an extra 3

the breakfast was delicious

very good menu i the bar

could separate the children's side from the adults side -which meant we didn't need to disturb kids when we were still up & they slept

i never really got to grips with the wifi

patchy wifi. had to use mobile data.

room service was sopposed to be 24 hours

amazing shower, comfy beds and fantastic 24 hr bar and room service

there was a function on the 1st night we were there so the restaurant was closed and no room service available

room was great, and food was good value - we had room service rather than go to the restaurant

room service was expensive and not good

shower was pathetic phone in room did not work to order room service food was awful

room service prompt and the food was delicious

was not 24 hour room service they wouldn t serve us in the bar because we hadn t reserved a table

excellent room service and friendly staff.

room phone not working so couldn t order room service as we wanted we had to go downstairs

room service was very quick when we ordered a snack late evening

complimentary room upgrade, room service, view & staff were lovely

staff we're fantastic attentive and happy to help, even when i rang just past room service time

the room service menu wasn t great. no deserts just panini

staff were lovely and the room service we ordered was lovely, and the coffee was amazing

room service food was amazing

room service which was prompt, hot and delicious

room service breakfast offered, said it wasn t available, yet when we went to order breakfast it

also had room service and the man who delivered it was so professional and friendly

room service, quick and warm still

located for a short walk into the town centre, ample parking, close by to major motorways making travel