all staff are very hospitable. rooms are very clean. room service is regular and efficient.

he looked to see id checked in the day before and advised room service is only given after your 2nd day stay

daily room service lovely staff who were so accomidating right next to the bus stop

staff , cleanliness, room service, and location.

everything especially the daily room service

room service was amazing

room service ended at 9:00pm

room service was spot on. very friendly staff all round.

room service was not every day due to covid

room service was very easy to do and was friendly

room service was amazing, the room wonderful and the bed almost too comfortable

room service options and the breakfast in the morning was delicious

room was amazing, very large bed, walk in shower, karl lagerfeld toiletries, quick room service, yummy food, great breakfast, super terrace for coffee or drinks

staff efficiency quality atmospheric room service

room service menu did not have many vegetarian dishes. would have liked more choice.

no room service when we got back late after show as apparently chef hadn't turned

from room service claimed only cheese and we received things imbedded in it with mushrooms and

room service, wish the beds were made after coming back from a day out

we didn't have breakfast but we had room service dinner one evening which was delicious

one and only downside was that we were unable to order room service due to the chef needing to leave

there's room service

and 24 hour room service is

room service options, limited parking spaces

and i only wished we had booked to have dinner at the restaurant in the hotel too, as the room service was

staff so friendly and couldn t do more rooms are gorgeous comfy beds room service amazing

lovely room service menu

no room service after 9pm

the room service menu wasn t to our taste.

everything had to be done on your phone lifts required key card which only go to your floor room service breakfast late and poor with items missing for 60 for two ridiculous

was told to order room service through the app - i did and it went to the london hotel

ordered room service and the food was great and arrived quickly

ackout curtains, heat/aircon, and options for in room service

room service choices and time to pick up call to room service

completely wonderful with all modern updates

had room service which was lovely

it was really central, staff were friendly

didn't change all towels or the cups in the room during the daily room service

tv, room service, en suite

the food we had from room service was very tasty and they had a 24 hour drinks service for hotel guests which we enjoyed

available for the morning, room service, own bathroom, simple amenities like a kettle and iron, very comfy

on the expensive side when considering no breakfast is included and although the offer 24 hour room service, it s only for pizza with the cheapest being 10

paid 10 for a pizza from the 24 hr room service menu and even collected it from the bar to save paying an extra 3

room service

showers were excellent, very clean, love the room service and marco white onsite

room service took too long asked for sandwich and then rang 10 mins later saying they didnt have it

room service was poor.

room service great, bed really comfortable. hotel has a great vibe

we ordered room service and the gentleman that bought it was lovely and the food was outstanding

- i would have liked more greeting informations in the hotel room and food menus and room service

fan was not working in bathroom, sink was completely blocked, called room service and a lady came to see the sink, she was like we will see it next

a very comfortable and unique bedroom, room service was fantastic, and the breakfast was customised to my order

a wonderful stay , room service food was perfect , just a great night , we will stay there again

room service at 2am was great, but slightly pricy.

1 member of staff taking room service up on the lift didn't notice we were already in the lift when the doors opened as he

a beautiful display of balloons, flowers, and a customized cake to coordinating flawless room service, every detail was handled with care, creativity, and genuine enthusiasm

room service was amazing and very quick

i wish there was a menu in the room for room service and how to get breakfast in the mornings

very picky point but the room service sandwiches could be a bit different

room service breakfast was really nice, looked great, tasted great

room , clean , great room service , friendly staff , beautiful view from infinity pool

muffins they were cuisine de france taking out wrappers and displayed on trays delivered up to room service breakfast the room was very dusty the skirting boards side tables and wardrobes

there was no room service

room service would have been good also so we could get food and drinks after the bar/restaurant was

would have enjoyed option of room service

she tells me i can contact them via phone, whatsap or room service if i need anything at any time

the room service response was always prompt and really took good care of our needs

lgarian man) is so genuine and sweet, catered to our every need, he s the man

did miss not being able to eat breakfast in a restaurant we didn t try the room service breakfast so i can t

bed was amazing, the room service was also amazing just all round amazing

there will be a dinning room for breakfast like open puffae but i realised that only delivered as room service so i had to leave without breakfast this morning as it will take time and you need to

room service was prompt

really good breakfast via room service

comfy bed, great room service

the room service hot dogs in the early hours were delicious- definitely

loved the attention to little details, amazing room service, shower beers, beer tap in the room, loved the rooftop bar and having the selection of

minibar would ve been preferable, shorter queue on room service, bath robe would ve been nice, slight smell of smoke in room, late checkout

alcohol selection. prices of foods and money not the best room service

was nice hotel nice room great view great breakfast selection and good prompt room service

everything was perfect the room the bed the staff the food the room service the entrance the drop off all was amazing also cloud 23 perfect and very

room service was excellant just a nice place to stay .

room service prices are expensive, especially when the food isn't even great.

horrible except of that cold rooms ano no room service

questions were pushed off when checking in and then when i called to ask if there was a room service option i was repeating myself several times and then to be told no and hung up on

couldn't get through to the bar or restaurant for room service, the room was basic, not very clean, damage in the bathroom, in general just felt

room service sucks, rooms are not clean and full of stains and dirt

very clean room. very comfy bed. room service was fab. will come back with my family.

staff were really helpful and friendly and the room service was brilliant with lovely tasting

we had room service for breakfast one morning & it was delivered for the time we requested

would have like a full mini bar instead of relying on in-room service.

is amazing food is amazing bed is amazing we want to buy it room service amazing

the room service doesn t do the beds, just the floors and changing towels

room service was excellent and the facility quiet and neat

the website states room service but there isn t any also a maid just bursted in our room when we were half

room service took my white t-shirt by mistake with the bedsheets and when i complained they told me

didn't ask for room service as everutting is so accessible. bed and room very comfy

ordered coffee on room service but the coffee machine was broken

24 hour room service . small menu would be suffice

good toiletries and the room service food was also good

rooms, big bathroom, good room service, friendly staff, good breakfast, overall great value

great accommodation, comfortable bed, room service, staff attitude and manner were second to none

very nice room service

room service availability for those not wishing to eat in the restaurant

room service breakfast was very disappointing

very special, great tv reception, great wifi, great bath products, fluffy towels, good room service selection, phone hairdryer and iron in room, quiet with closed windows despite being

room service was good

choice was excellent couldnt fault it, staff were polite and friendly and room service was excellent ( one female one male) but they couldn t have been more helpful and also gave us complimentary room service as we were delayed due to the problems (+)location, super comfy beds, bath and shower in the bathroom and room service for food, couldn t ask for (-) 5 charge on room service (+) room service and food from the restaurant was superb (+) ordered some room service food - excellent (+)beds good size room decent size tele fast room service quick check in/out complimentary birthday (+)everything is great. the staff, the room service, the location. highly recommended! (-)no breakfast room service and no voucher for parking (+) we ordered room service for dinner, and the food was lovely and came quickly

we didn t dislike anything though would ve loved an early check in.

a laundry delivery arrived at 5am on bank holiday monday and i was woken by the noise of the crates

bar in the hotel was fab

wifi conection and general service

restaurant and room service could have been a little better quality.

room service 24/7

room service was excellent, also if you walk out of the back entrance there is a indian which smelt

the breakfast from room service was excellent and the team was excellent

after ringing both room service and reception and getting no answer i went down to tell the receptionist in person

no room service

walls were pretty thin, so you could hear room service or people outside of the room, but it was just a minor issue, since we were literally

great daily room service

room service is every three days

- no room service or meal options outside of breakfast

of the building and its location no meals so no idea about quality but choice on room service looked

room service banging on our room door and entering from 8am onwards

plus, there was no room service available at the hotel

if you don't want to go out and eat, the room service includes meals and snacks

was very clean and tidy, bed was very comfy, staff were very friendly and room service was very good, hotel is in a great location and the room was a good price

happened a couple of times during our stay that not everything on the room service menue was available or they ran out of the

room service took a while for them to accept the order, needed to follow up

waited an hour and a half for our room service order to arrive, and when it did, one of the main courses was not at all as described

had a room service dinner which was frankly awful

the room service menu can only be ordered online, but there are limited options, and no option to order

free glass of prosecco and nibbles in the reception, breakfast in bed the next morning, room service available and a smart tv

a 'night cap' room service drinks menu

they had lots of extra perks like good room service, amenities and cocktails

specially room service and the sweet touch of milk and cookies

24hour room service ud83eudd84 hair straighteners and curlers

also, the communication between room service and the room was a little off as we waited an hour for drinks as the bar didn't know

after 11pm also rang room service button on phone when we arrived and no one answerd

our visit, exceptional breakfast and extremely helpful staff throughout the stay from check in, room service and at breakfast

room service charge was pricey!

room service pizza was not wonderful quality, just an ordinary frozen pizza

the lasagne i had from room service was cold and chewy :

room service available 24 hours

i used room service and apart from the waiter having issues holding my door open and getting through the

5 charge for room service is a bit much & no vegan options!

room service was worthwhile with no extra added costs of service, just the food/drink

reception is always a joy so helpful and friendly . room service food was excellent

birthday so they left a balloon and message in the room - staff we re really friendly - room service was quick - breakfast was

room service, housekeeping and location was perfect

room service excellent

great food in room service

room service was very friendly and food was delivered fast and was really excellent

no room service, but tick shop in room great idea

room service breakfast that was ordered was appallingly slow and as this was requested to make a

covid has meant only room service for food, breakfast & drinks are available no bar or restaurant

excellent facilities -restaurant and bar area enjoyed facility of room service

room service was fantastic

lovely rooms and excellent service from reception to room service

fantastic as a solo traveller i felt very welcomed by reception, room service and bar staff.

good location couldn't fault it bar was good and room service was quick am

the room was very well presented clean and room service was brilliant

no room service

absolutely spectacular room service

staff were friendly and room service was very quick too

hotel great location and service amazing and 24 hour bar service

it was nice..just the layout and having a kitchen on hand. i even found a washing machine

one improvement i would make is to have more options on the late night room service

the food which i had via room service was the best i never had

we used room service quite a lot which was really responsive

option of a cooked breakfast room service untill the bar closed would have been preferable

decor and room facilities staff we were with a welcomed with a glass of prosecco opportunity for room service central bed and linen were

would be nice to have a hot food option for room service rather than just sandwiches after 2200

the room sparkled after housekeeping, the reception were super efficient, room service was quick and courteous and everyone was aware if their role

location, breakfast , room service

tried for an hour to get room service with no success.

i would have liked to have room service for food but was no instructiona on how to do this

the room service

hot chocolate on room service menu please as bar closes at midnight and couldn't get one.

room service booked and paid for did not arrive

would have been nice if room service was something you could order as you want it instead of premeditated the night before

fantastic location in manchester, beautiful hotel, amazing room service

no room service

room service was attentive, timely, and the best quadruple chips with truffle and parmesan with

the rooms lacked visible information on the restaurant or room service, instructions on how to use the ac, the lighting in the room is positioned in weirdly

had room service on this occasion, food absolutely gorgeous

the hotel states it offers room service, but there was no menu or info for this nor did they pic up the phone

didn't answer the phone when i was trying to order room service... not quite 24 hrs

room service was very quick when we ordered a snack late evening

the room service menu wasn t great. no deserts just panini

food had run out so we couldn't order room service, other than that everything was fabulous

staff were lovely and the room service we ordered was lovely, and the coffee was amazing