beds lovely, helpful staff food quality all ok (we got room service breakfast & ate tea in the restaurant) room was (+) i carnt fault the hotel, nor the suite we has, was perfect, even the room service, as he orded got delivered and brought into our lounging area (+) room service was brilliant (-)wasn t the best we ordered room service breakfast was dry and like it had been lying for a (-)choice on menu and room service was quite poor at the time we tried to use it (*) room service avaible too albeit at a premium etc (-)the late night room service menu could have a bigger variety (+) room service function was appreciated greatly and the overall stay was enjoyed by myself and my (+) room service was great & again helpful friendly staff (+)the room service was fantastic and breakfast also

location, friendliness, pool and facilities.

the gym lacked equipment. steam room was out of order

free wifi well sign posted in hotel menu ect scan codes

room was nice and spacious, wifi was good and free to use.

room was very busy at the time we needed to eat however staff agreed and provided us with room service as my daughter suffers anxiety

the only downfall was room service

great room service and bar/restaurant

a special mention to the gentleman john who delivered our room service meal

sauna pool room food room service

room service facility at least until the kitchen shuts

time within 45mins room service knocked on my door whilst i was sleeping to see if they could clean the room

room service on christmas and boxing day

was no room service, this expectation was not maintained, we were even charged for storing the luggage

it was pretty basic and no room service

and also when we came back at night we were told i could order room service for drink but would probably not get it because it was busy and also had to queue in a

friendly staff, offered room service at no extra cost, easy, free parking

don t do room service either which would have been great for us

had to wait for check in, however the bar was busy so i understand.

easy staff, beautiful looking hotel, amazing food and lovely drinks, easy access and parking, ideal for our getaway to the

i thought using whatsapp fro room service was a great

the cups and glasses in the room were tiny having to use whatsapp to contact reception or order room

disappointed about our room service as nothing was refreshed and no clean towels for our second night and was told by a

bar closed at 10.30 but room service available

what s app room service did not respond

also no phone in the room for room service

you can get room service too so even if the restaurant is full you'll still get perfect food brought to your

maybe a few suggestions, later serving restaurant, less wait for breakfast, easy access to room service, like bottled water and such

we had room service for dinner and can't fault it

no make up room service

they do not have room service but the restaurant which is a struggle to figure out if they do have one (they (+) i ordered dinner - room service (-)didn't know how to call room service no details (+) comfy furniture and bed, nice cool room to sleep in at night, very clean and the room service was fab would def (+) and the room service was (+) the bar is open till late and room service is avail 24hours a day (+) 24 hour room service and the staff were so friendly (-)the price of the room service (-)room service menu limited and club sandwich disappointing (-)the charge of 3 for room service

wifi was on the blink. problem solved by staff member though.

wifi is an essential part of the business use, and although infrastructure to support wifi will be

no cross trainer in the gym

no cross trainers in the gym

had room service which was prompt and tasty

very comfy and room service very prompt

room service was only available from 5-11pm

room service walked in on me whilst i was dressing,one had asked if we were checking out on way to

comfy bed :-) the app to order room service was great!

were very helpful no room service and i didn't want to leave my dogs in the room, reception kindly offered to bring me

was helpful with everything we asked when we got in we was tired and hungry and i asked was there room service they said no but rang back to say they dont normally but would do i had a lovely meal

it was only open to us key workers nothing was open they did a little room service but ran out of food

was a shame there was not room service

offer of room service, room was miserable, damp smell overall not nice experience

clean and comfortable, we had the suite which was lovely an big, room service for breakfast was a huge plus, lovely bar, super friendly staff

room service available but

once did anybody do room service of any description although a sticker was placed on the door the one day saying it had

room service only on 2nd day

the cleanliness lack of food between breakfast and lunch no room service bedrooms hot and stuffy

this has been the first hotel that hasn't charged me extra for room service

food served from restaurant was also nice and they provided room

nice sized room, big bed, plenty of parking.

parking ,the room ,the bed ,the shower room ,the food ,the drinks ,the staff

convenient access to liverpool, free parking, and very affordable rooms

was not 24 hour room service they wouldn t serve us in the bar because we hadn t reserved a table

no bar restaurant room service

shower was pathetic phone in room did not work to order room service food was awful

excellent room service and friendly staff.

room phone not working so couldn t order room service as we wanted we had to go downstairs

on site were super friendly and a delight - great parking facilities and super close to town

and location worked for me, good beds, good wifi, shower and a good pub across the road

im a repeat visitor here like location,staff wifi

very large secure parking area on site

easy to find and good parking for a van

quick response from room service and reception

hour room service was advertised which is why i chose this hotel

poor quality of sandwich ordered at bar

no lift and i use a wheelchair. room service was very slow.

friendly staff.good room service

no room service until 6pm, only poor quality bar food during the day..

staff very helpful great room service

room service bit disappointed not really a menu online was also told no chicken either when i

loved the room service option and the healthy rice bowls on the menu. room was very comfortable.

it was impossible to contact anyone for room service, as there was a qr code to be scanned i order to contact the staff however it was not

got room service which was great, but they forgot the milk, butter for the bread rolls and the kebab

ordered room service and waited 2 hours for a pizza then asked for some chips which never arrived

staff on reception, a comfy bed and fantastic room service which was speedy and delicious

drinks at the bar are a reasonable price too and room service came within exceptional time

very friendly helpful staff even allowed me to order non room service items to the room

was no room service and no one told me until i went down an hour later to get a bucket with ice then i was

we also ordered room service and waited 2 hours for it and it still didn't come so that was disappointing

had to go to front desk for room service as phone in room not working

room service was a cold by the time we got evening meal

room service food wasnt very good

food with room service was good and delivered quickly

order-to-room service didn t seem to be in operation

the food i ordered with room service was good and reasonably priced

the facilities were excellent with the bar open until 2am and room service available until 9

drinks prices are quite high and room service costs are higher than previously.

was not included in the price and paying 3 for room service every time which put me of ordering more food and drinks

i don't normally order room service but ordered dinner and breakfast as so tired

to say but i felt room service person was a little off when i only tipped 3

the breakfast is excellent with a very wide choice as is room service which we had two nights running

room service food was shocking

everything i needed was catered for and the hotel was clean fresh bedding and towels everyday room service and housekeeping daily nothing

room service only vacuumed the floor, used cup and shower weren't

stayed 2 nights, arrived back to hotel from my course and no room service had been in, no clean towels

bar service etc was great

very clean place and very good value and bar prices good

room service both nights. food was excellent and arrived quickly.

staff/location/room service/food all first class

room service options covered more than the basics

room service otherwise engaged with a separate function event

5 times to try to get room service as i just couldn t get hold of them

asked staff for a pot of tea said they did not do room service

could do with a make over their was cigarette ash on the window sill and stains on the carpet no room service to make up the beds or empty the bins and breakfast was over 12 so go to greg&#

room wasn't clean, there was no room service, the water pressure in the shower was to high and the sliding walk to cover the window

friendly helpful staff both on reception and the room service and cleaning staff.

park and that guy start rounding all over the car park he was tryin to be to smart there is no room service until u checkout no support nothing and also train station is farrrrrr from the

as we wanted room service during our stay, we did not ask for a sign however, no one came into our room to

were really helpful, they couldn't offer room service for my dinner but my meal was all sealed up in reception and they called me to collect

no sports channels on the tv. no room service

no food or room service

room service charge 6 to bring food to your room, free if you collect yourself from bar.

ordered room service breakfast on the first morning as i was alone

food and room service was excellent.. amazing shower

room service

od from bennets restaurant) was excellent

ordered room service breakfast on the first morning as i was alone

i also got room service food and lady was very nice

room service was good and all the staff were extremely helpful

as we were checking out very early the following day, she arranged room service for our breakfast as the restaurant didn't open until 8am

excellent staff, room service efficient and

and there is room service

the room was large clean well equipped with excellent room service and housekeeping

and slight smell in room during the whole stay on arrival corridor had not been cleared of room service trays

food from room service although arrived promptly was very dry & over cooked

in the room, bath towels are very small, most of housekeeping staff were surly and unsmiling, room service trays full of half

breakfast was amazing and the room service was extremely quick

room service was delicious but a little overpriced

room service was great no complaints at all

breakfast was excellent and room service was good value for money

room service superfast spa amazing staff lovely

limited room service menu.

the room was very minimal but value for money with great wifi service

lovely people, excellent room bar the slightly uncomfortable middle of the joined beds.

good atmosphere in the bar in evening & clean, comfortable room

loved the fact that everyone was so welcoming from joan, the owner, alison the bar lady and all the locals i met

didn't shut properly and there was a lot of noise from the passing traffic as well as from the bar, bar noise was to be expected staying in a

receptionist on booking in was miserable i ve stayed a few times now and always ordered room service from the room but the receptionist wouldn t let

and was great room service 10/10 through & through

room service was poor in the morning; could not get milk easily for my baby

we had room service breakfast for an additional 5 per room tray charge and it was lovely and hot with

is dark, our room was dark, food was ok but not great, room service for some water we phoned down for never appeared at all, breakfast delivery came with

room service was great

the reception was helpful via room service

smooth welcoming check in, comfortable room & facilities. room service & food very good.

i had someone helping me move my bike into the car, the room service was fantastic and they also called me to check to make sure i was ok in the room

the price of room service.

the room and stay was great, i would prefer room service though

room service or mini bar)

only critique would be no information in room on room service and was travelling alone ended up having a snack instead of a dinner

have been more convenient if there was a room service for the food

were thin and let light in bathroom door see through exiting car park with card not explained no room service no restaurants nearby car park not

room service didn t really clean the room

no room service

room service

the room service doesn t do the beds, just the floors and changing towels

the website states room service but there isn t any also a maid just bursted in our room when we were half

i was tired and the helped me organise room

the evening meal was delicious, and the breakfast was also very good

breakfast was exceptional, with a fair choice & cooked breakfast to your specification

ample car parking

breakfast was lovely staff very friendly

had to ask for room service

no room service from restaurant as chef was off sick which is understandable but i think the hotel

nothing really, maybe room service for when guests don't want to eat in the restaurant

decent selection of food at the services and restaurant and room service at the

didnt work in room when i wanted to book room service

really good location and excellent staff! fab stay and great room service

room service was exceptional, especially the chicken wings

have preferred some more choices on the room service menu, maybe a replication of the restaurant menu while the restaurant is open

no telephone in room to contact reception, delay on room service once ordered lack of towels

we ordered room service which was by dennis, he was fantastic, couldn't do enough for us

i was well looked after and my early check in was much appreciated when my partner had to be in hospital by 7am

i read that i could order room service which was perfect for me as my toddler son is a handful in a restaurant so room

no menu / book for room service etc in room

no way of knowing how to order room service, but i didn't ask to which the staff most probably would off accommodated this

of furniture in bedroom no daily room service

and drinks once the bar is shut the beds ain't comfortable there was no phone in the room for room service also the tv only had a selective amount of channels there is no water in the room only