and drinks once the bar is shut the beds ain't comfortable there was no phone in the room for room service also the tv only had a selective amount of channels there is no water in the room only

of furniture in bedroom no daily room service

no menu / book for room service etc in room

staff were friendly liked room service

took 2 days to get a tv fix in the room and room service never showed up had to go to reception for toilet roll they brought me 1 and a

room service first class

didnt work in room when i wanted to book room service

24hr room service would ve made it even better!

the room service and food was average nothing to complain

no room service from restaurant as chef was off sick which is understandable but i think the hotel

i was well looked after and my early check in was much appreciated when my partner had to be in hospital by 7am

inter connecting rooms for families, room service with healthy meals

), pool area

the restaurant was not able to take bookings, room service only

ordered room service breakfast on the first morning as i was alone

food and room service was excellent.. amazing shower

room service only vacuumed the floor, used cup and shower weren't

stayed 2 nights, arrived back to hotel from my course and no room service had been in, no clean towels

everything i needed was catered for and the hotel was clean fresh bedding and towels everyday room service and housekeeping daily nothing

paying each time i used the pool and spa didn't make it clear enough at reception

nice bar area

staff/location/room service/food all first class

room service options covered more than the basics

there was no room service despite it being added to the information about the hotel

ordering room service i was told i needed to leave my card at reception, i wish i d have been told this

room service both nights. food was excellent and arrived quickly.

i was told over the phone i had missed room service at just after 8

so we planned to check in and get room service before getting ready for the evening wedding reception we were attending, as room

the room service was excellent and the ladies servicing the rooms are doing an excellent job

after all this we asked about room service and was told that room service was finishing early and they d see what they could do

was very dated , no telephone to ring to order room service so had to go to reception lighting very poor no decent sized mirror in room room was

room service cost was a little high but the service was good , food was well cooked but the egg was

we had room service for dinner

food was really nice quality with good room service menu and great seleccion for

fantastic staff very helpful amazing breakfast we tried the bar menu

though we were there for a wedding so i can t say what the standard prices

we opted for room service which was served promptly and presented nicely on a white linen lined tray

car parking spaces very tight especially when trying to unload car.

no wifi access

very expensive bar prices

the wifi connection in the rooms was free and worked well

i was tired and the helped me organise room

nice bar and bar food

dinner and amazing breakfast

breakfast was exceptional, with a fair choice & cooked breakfast to your specification

wifi could be better

ok, smart tvs are good , bed is pretty comfortable, and very usable ensuite bathroom , free parking is a

location right next to town center and parking

bed was clean and comfortable and plenty of onsite parking

the very friendly staff, location and free parking.

easy to find and good parking for a van

service was very good, as always i ordered room service and it was delivered quickly and was as nice as in the

food with room service was good and delivered quickly

order-to-room service didn t seem to be in operation

bar meal ,room service choice of food limited and expensive.

we had room service and food was tasty

no lift and i use a wheelchair. room service was very slow.

hour room service was advertised which is why i chose this hotel

room service only for food and drink

staff were very helpful and room service was prompt

poor quality of sandwich ordered at bar

the breakfast is excellent with a very wide choice as is room service which we had two nights running

didn t quite reach so room was very light first thing but it was clean & tidy, we also got room service which was lovely

were so comfy, room service was very fast and reception was so helpful with booking taxis and providing directions

was not included in the price and paying 3 for room service every time which put me of ordering more food and drinks

i don't normally order room service but ordered dinner and breakfast as so tired

the room service facilities were good, also the breakfast selection in the morning was ideal.

quality can't fault it and must mention the staff everyone we met was top draw from reception to room service 10 out of

me, did not get her name ) promptly in the time she said, it was hot

big comfy bed and room service

room service was delayed

the hotel is spotless and cleaners in evidence throughout the day with good room service

staff are professional and helpful, the room service is a life saver, and the food is lovely

the food and room service are very good and the breakfast buffet is extensive

really freindly and helpful, room service fab, really clean place and cleaning staff work hard, breakfast fab, comy bed, lovely

fab breakfast, lovely staff and fast yummy room service!!

good room service

no alternative like packed breakfast or room service

management at reception desk were very friendly and hospitable, room service attentive and unobtrusive, with bed and bathroom made spotless

no information in room regarding bar/menu and/or room service.. or breakfast !

rude, cocky staff. no room service. no wifi

the food was nice aswell and a bonus for room service

the breakfast was amazing, great parking and really quiet. staff were fantastic too

beautiful place, friendly staff ! great breakfast. lovely bar and seating areas ..

wifi didn t really reach our room, evening meal which we had , although was cooked very nicely ,

the wifi was brilliant and rapid wherever

the only criticism is that the room service menu needs expanding.

our breakfast tray was left by room service so we had to ask for it to be removed

piping hot breakfast, superb evening meal

om service) one of the best hotels that i have ever stayed at

clean, well maintained - good room service

staff 'accidentally' calling the room service phone in my room, very late at night thinking i had ordered room service, this woke me

park and that guy start rounding all over the car park he was tryin to be to smart there is no room service until u checkout no support nothing and also train station is farrrrrr from the

friendly helpful staff both on reception and the room service and cleaning staff.

room service

room wasn't clean, there was no room service, the water pressure in the shower was to high and the sliding walk to cover the window

don t do room service either which would have been great for us

friendly staff, offered room service at no extra cost, easy, free parking

and also when we came back at night we were told i could order room service for drink but would probably not get it because it was busy and also had to queue in a

location, food, room and bed was comfortable also free parking.

everything rooms, restourant, parking

asked for room service breakfast to the room for 0930 and it was on time no delays

hotel rooms were very nice and fancy, decor was spot on and room service was exceptional!

room service

the minibar was also not stocked and we were told room service wasnt available

also no room service

great room service and bar/restaurant

got a pizza via room service and honestly the pizza was incredible

room service had a good choice of food and delivered in good time

sauna pool room food room service

the only downfall was room service

the room service

there's no room service which is okay - you can get food

room service facility at least until the kitchen shuts

room service on christmas and boxing day

time within 45mins room service knocked on my door whilst i was sleeping to see if they could clean the room

nothing all great maybe room service 10 for a sandwich a little steep

room service went out of there way for us

room service meal was terrible, chicken was dry, salad covered in sauce and croutons were soft

room service was excellent

very good food

beds lovely, helpful staff food quality all ok (we got room service breakfast & ate tea in the restaurant) room was (+) i carnt fault the hotel, nor the suite we has, was perfect, even the room service, as he orded got delivered and brought into our lounging area (+) room service was brilliant (-)wasn t the best we ordered room service breakfast was dry and like it had been lying for a (-)choice on menu and room service was quite poor at the time we tried to use it (*) room service avaible too albeit at a premium etc (-)the late night room service menu could have a bigger variety (+) room service function was appreciated greatly and the overall stay was enjoyed by myself and my (+) room service was great & again helpful friendly staff (+)the room service was fantastic and breakfast also

room was nice and big, big bath also, good wifi

having to pay for the pool

excellent staff, very good room, breakfast very good. spa, pool & gym very good.

pods in the room are a great shout, the leisure facilities are ideal, it s never too busy, bar area is nice, soaps and shampoos are great, flavoured water is a touch

size room, clean, warm, very comfortable - desk for working, 24 hour room service and friendly, helpful staff

room service was great

i ordered room service too but due to a high volume of customers i was told i d get a call back, which i

the reception was helpful via room service

didn't have breakfast but had room service for supper it was the best room service and fresh food ever

i arrived late after the dining room had closed and they were happy to provide room service

though the restrictions put in place through covid meant no towel, bedding or room service

i had room service deliver breakfast the first morning & the eggs were mediocre & the bacon looked like

breakfast great and staff very attentive and friendly

dinner and breakfast were excellent

close to good pubs and restaurants close to m6 nice staff excellent breakfast good room service

staff on the front reception were really helpfull. room service was quick. food was good.

but did not matter as room service was excellent

very prompt and good value room

of dirty pots outside rooms where they must have had room service, but still there 24hrs later which didn't look good

and the quality of the rooms is not less than 4 or 5 stars hotel ( obviously there is no food or room (-) was told there is room service (not correct) no shampoos, soaps or conditioners in room but huge clean towels (-)room service (-)room service , the restaurant was extremely busy and they was a 40 minute wait for food - i ate (-)they have no room service phones no water tea station was not restocked everyday (-)no room service. bed a bit uncomfortable. (+)breakfast had not started as i left at 6.30 am and no room service was available . (-)room service walking even with hanger out

the kids loved the park outside and the resturant food was perfect with the staff even singing happy

very clean and comfortable, loads of free parking, great facilities super staff

free parking and ability to come and go as you please with key cards and automatic doors

was clean comfy bed .a little noisy with kids running around at 1am

location and free parking.

good price at 28 free parking close to lord street friendly staff

nice and quiet. parking, well decorated, helpful staff and great value

we also asked for an early check in and again they helped us out

plenty of free parking too

the room service was amazing and the bar and food was very resonably

room service was available which we ordered, it was really nice

told in advance),took us over an hour to get our breakfast as they were doing breakfasts for room service in-between serving in hotel

no room service as no food in this hotel

was asked did we want room service, my partner went to the fest as asked in the evening to inform staff if we wanted this

the room service menu was excellent and the staff were so helpful

room was really nice and comfortable. room service was excellent

loved the room service if you wanted to avoid the bar area when it got busy in the evening

introduced during covid restrictions but now it is off putting not an enhancement lack of room service menu out of restaurant hours is a

no phone in the room so no room service and if you need anything you gotta go to reception

nice quiet b&b close to town centre. hosts were lovely and a good quality breakfast.

s a golf pro)

was excellent, cliff was very helpful

breakfast was fabulous too - cooked to order and delivered piping hot and delicious

location, great breakfast, great host

no room service or food available after 9pm

we ordered breakfast for room service and it was delicious, a real treat

food we got on room service was delicious and so was the breakfast

we had room service, which was the best i've seen

delicious food from the varied restaurant menu, also available for room service

i thought using whatsapp fro room service was a great

the cups and glasses in the room were tiny having to use whatsapp to contact reception or order room

disappointed about our room service as nothing was refreshed and no clean towels for our second night and was told by a

friendly staff and very prompt room service

i ve had the room service meals which were lovely

no room information such as room service contact or even reception ( it s 5 on phone). (-)room service slow and when we got food it was cold, over priced, however bed comfy, bathroom (-)no room service for our stay so stinky bins (-)thought the trays when we had room service could have been sooner rather than being left all night (-)room service was rubbish tried to ring a couple of times no answer so in the end we had to go down, (-)room service due to covid we trouble with our key pass and i thought the parking was dear (-) no room service (-)bar prices cost of car park no room service daily (+)location and breakfast. room service brill (-)room service broken shower slider

1 thing that would improve our stay if the bar could open slightly earlier, when you have been out most of day it's nice coming back and

kettle didn't work 1 of the sheets was dirty in kids room rang down but no answer so had to go down then to get them to sort it finely they sorted

parking was limited and not free, wifi was only free for 20 minutes.

the kids loved the family room as we found an extra room