no bar restaurant room service

excellent room service and friendly staff.

room service prompt and the food was delicious

was not 24 hour room service they wouldn t serve us in the bar because we hadn t reserved a table

room phone not working so couldn t order room service as we wanted we had to go downstairs

were thin and let light in bathroom door see through exiting car park with card not explained no room service no restaurants nearby car park not

no cooked breakfast and no room service

or possible to have room service nd some of the staff in the bar weren't very helpful

no room service.

only critique would be no information in room on room service and was travelling alone ended up having a snack instead of a dinner

room service

room service available but

clean and comfortable, we had the suite which was lovely an big, room service for breakfast was a huge plus, lovely bar, super friendly staff

room service only on 2nd day

the cleanliness lack of food between breakfast and lunch no room service bedrooms hot and stuffy

it was impossible to contact anyone for room service, as there was a qr code to be scanned i order to contact the staff however it was not

the bar closed which is ok but then you can t get any room service which didn t seem fair

i ordered room service due to having to work, only for them to tell me they could not process card payments

new husband and i wanted room service for the extra luxurious touch but the availability times were very limited

loved the room service option and the healthy rice bowls on the menu. room was very comfortable.

the room service took over an hour to come which was not

we treated ourselves to a room service breakfast which was delicious

really good location and excellent staff! fab stay and great room service

no telephone in room to contact reception, delay on room service once ordered lack of towels

we ordered room service which was by dennis, he was fantastic, couldn't do enough for us

was no room service and no one told me until i went down an hour later to get a bucket with ice then i was

a good range of dining options available, including a restaurant, a more informal bar menu, room service and an on-site cafe

room service food wasnt very good

room service was a cold by the time we got evening meal

we also ordered room service and waited 2 hours for it and it still didn't come so that was disappointing

staff were friendly the room was clean and comfortable 24 h in house coffee 24 h bar 24h room service room service i needed as was attending sport event and was so good to get a food at

we stayed in the hotel both nights and ordered room service we were that cosy

great staff that were friendly and helpful, good room service with nice food.

ordered room service which was lovely

both breakfast and room service good

also no phone in the room for room service

we had room service for dinner and can't fault it

maybe a few suggestions, later serving restaurant, less wait for breakfast, easy access to room service, like bottled water and such

no make up room service

there was no room service available and food in restaurant, although being good was expensive and slow

the cups and glasses in the room were tiny having to use whatsapp to contact reception or order room

what s app room service did not respond

only downside to our stay was not being able to order room service or to contact reception without using

disappointed about our room service as nothing was refreshed and no clean towels for our second night and was told by a

we had room service rather than go to restaurant and the club sandwich is the best i've had for several

this has been the first hotel that hasn't charged me extra for room service

food served from restaurant was also nice and they provided room

the parking was a little chaotic, and there was no disabled parking

location was perfect for what i wanted. wifi was strong. nice welcome from staff

couldn't find a wifi password anywhere, i could have gone down to ask, but by that time i was already dressed for

100 if not paid in 2 weeks)

additionally ,we received penalty notice for parking on -site 60

the receptionist took our car registration number and told us that we would not have to pay the parking fee

excellent location and staff attentive. also free parking.

place been couple time know staff very helpful an friendly food is lovely room service great get time alway on time defo be stay agen great place just to sit back

room service walked in on me whilst i was dressing,one had asked if we were checking out on way to

had room service which was prompt and tasty

food is amazing, room service is fast, staff are nice

room service was only available from 5-11pm

staff were very friendly and the room service was done to a good standard

check in staff great rooms big great bathroom breakfast very good good selection bar prices good will definitely stay

we were engaged in research so the free wifi was a bonus

any bottled ales to improve the beer offer)

haven't done anything to improve the wifi in the 3 months since i first stayed there

ordered room service and waited 2 hours for a pizza then asked for some chips which never arrived

comfy bed, plenty of hot water. nice temperature in rooms. room service food great.

food at the hotel was lovely and room service was prompt and very polite

great breakfasts and tasty room service dinners. staff were pleasant and engaged.

very friendly helpful staff even allowed me to order non room service items to the room

parking facilities only for guests would be useful but not a deal breaker

wifi didn't reach our room, but this wasn't mentioned at check in.

staff are all lovely and helpful. rooms immaculate garden and bar are too

location , the decor and the complete refurb of the restrauant and new bar , i stayed here bout a year ago , what a difference , this time i stayed in one of the lodges

struggled with wifi on work pc but that s more likely my firewall

room service, again really good

breakfast was amazing rooms amazing room service amazing bar staff amazing chefs amazing restaurant in the hotel

24 hour room service

gym facilities, food was delicious, very quick room service, bed was very comfortable and room was spacious

was clean, quite and we felt very relaxed breakfast was beautiful and so was the room service

the bed was extremely comfortable ,location to anfield was great and parking was fantastic

parking

clean warm and friendly staff. plenty of local parking and well placed bus routes to the city.

free on street parking was brilliant

free parking was a bonus

room service cooked breakfast hot on arrival excellent

need to do breakfast room service

available at time of stay to take breakfast in but was advised on arrival of this and offer of room service for both hot and cold breakfast given

any food to be available, so it was a pleasant surprise to discover that they do breakfast as a room service

room service for breakfast was a lovely touch!

room service drinks menu. need more variety and options to edit mixers.

of the restaurant find it had too many drinkers not suitable for families but used room

room service - cups not cleaned & bed not made - could have done with 2 hand towels instead of 1,

theme of the main bar isn t a quiet place for food after work, and the lack of choice on the room service forces a decision between loud sports bar or limited choice

room service finishes far to early, wanted a midnight snack!

the room was wonderful, everything i needed and more, fabulous bathroom and great room service the next morning for breakfast

also the 24 hour room service we went out

great room service from the restaurant !

really picky - breakfast

we also had room service for dinner which was delicious

the apartment we stayed overnight was more spacious than expected with a good kitchen & tv entertainment facilities

walk corrider wifi work

the only bad thing is the weak wifi in the rooms.

staff were really helpful & friendly - the rooms were spotless & there was a nice kitchen facility - would recommend it - we have booked for next year

wifi not always available in room

room service charge 6 to bring food to your room, free if you collect yourself from bar.

as we wanted room service during our stay, we did not ask for a sign however, no one came into our room to

were really helpful, they couldn't offer room service for my dinner but my meal was all sealed up in reception and they called me to collect

broken juice dispenser, some lights didn't work in the room, cleaning cloth left in bathroom, room service missed one day and we ran low on toilet roll as a consequence

no food or room service

breakfast was delicious also this venue has a lunch and dinner menu and the room service menu was very reasonable and great choice and

i also got room service food and lady was very nice

staff all friendly hotel spotless room service food was

and there is room service

as we were checking out very early the following day, she arranged room service for our breakfast as the restaurant didn't open until 8am

location perfect, room service good

location, nice comfortable bed, big room, good room service

nice bedroom and on-suite. kitchen facilities in bedroom was added bonus. great breakfast.

free wifi poor, but i've never stayed in a hotel where it isn't

we did not have wifi connection in our room

room service was slow, ended up cancelling

although the hotel does not have a restaurant or room service there are plenty of great places to eat on the

morning room service n check out time

staff were very helpful, the rooms were beautifully presented, the location was spot on and the room service was what you need

room service in morning was rude tho but everything was good

how clear the restaurant area and the prices of the food for room service

hotel as it was a short one night stay but next time i ll try the bar

room service and extra bits for the mini bar were available at an extra cost

were very tidy and included everything you will need even for just a couple nights,i tried out room service and it was very quickly delivered with a smile

room service food options were a bit limited.

we paid for late checkout at 1pm and room service came knocking at our door at 10.30

great and large rooms, special room service, and the breakfast is delicious.

doors wall's skirting boards extra need replacing or painting room service should be done

could have had biscuits, 5 tray charge for room service is a bit much for one person to pay.

no daily room service.check in process is too long with queues building up.

i ordered a room service steak and unfortunately, it was as tough as a boot

very clean & the beds very comfortable tea coffee hot chocolate making facilities in the room & room service was a bonus the hotel is central to all attractions & although a stones throw from

actually think of anything, maybe just that, it's 24hr room service but they do a very limited choice after 11

i wonder if this is a coincidence, or the staff at the canteen informed room service the guest as away and they come

absolutely spotless. lovely, helpful, friendly staff, great room service and free parking.

central location and very obliging friendly staff room service, towels milk, wateretc excellent.

location right above a bar and bars all around and food places good nightlife in area

lanigans bar below the hotel which is the best bar in liverpool

loved the bunk bed alcoves for the kids. decor of room was lovely. all very clean.

fine for a couple but wouldn't be suitable with kids

for that price and i wouldn t have had to give them a 50 deposit to order a salad from room

no room service

room service, food lovely

no room service or milk for tea and coffee making

location. room service

gar, milk etc)

no room service offered

bar is open and room service did available but there is no sitting within the central hotel at present due to covid

room service and fridge in the room

considering the price paid, no room service, not enough facilities

also you couldn t get hot drinks at night time from the bar area and you couldn t charge room service to your room after a certain time

ordered room service for dinner. food was delicious, prompt and service fab!

clean facilities and room service was great, they do amazing pizza

out of the pizza option from their room service menu at 11pm this service runs till 6am

drinks etc