i was tired and the helped me organise room

wifi could be better

property, good bar area, big comfy beds and very large rooms

lovely looking hotel with plenty of car parking space

th disabled ones too)

from staff, room, leisure centre, room service, food

my wife was recovering from illness we ordered room service

ordered room service breakfast on the first morning as i was alone

ordered room service breakfast on the first morning as i was alone

inter connecting rooms for families, room service with healthy meals

we opted for room service which was served promptly and presented nicely on a white linen lined tray

wifi in main building was good but a little weak in our room

in , the room was lovely the bathroom was very good, the hotel was very clean throughout and the bar and restaurant were excellent

staff and perfect location for my purpose comfortable bar area and lovely restaurant area i d definitely recommend staying

free wifi great and facilities in room very good

i was well looked after and my early check in was much appreciated when my partner had to be in hospital by 7am

everything i needed was catered for and the hotel was clean fresh bedding and towels everyday room service and housekeeping daily nothing

stayed 2 nights, arrived back to hotel from my course and no room service had been in, no clean towels

room service only vacuumed the floor, used cup and shower weren't

stayed here because it was good price to use the pool and spa but unfortunately when we arrived there was a sign up saying the pool was closed which if i had

it is amazing to have access to the pool and gym spa which is beautifully kept

quick response from room service and reception

we could've eaten in the bar but chose room service

staff were very helpful and room service was prompt

poor quality of sandwich ordered at bar

room service only for food and drink

24hr room service would ve made it even better!

had to ask for room service

room service first class

the room service and food was average nothing to complain

decent selection of food at the services and restaurant and room service at the

no menu / book for room service etc in room

ordered room service was told 35 minute wait ended up waiting 1hr and 45minuted and the food wasn t great

and drinks once the bar is shut the beds ain't comfortable there was no phone in the room for room service also the tv only had a selective amount of channels there is no water in the room only

i read that i could order room service which was perfect for me as my toddler son is a handful in a restaurant so room

staff were friendly liked room service

room service options covered more than the basics

5 times to try to get room service as i just couldn t get hold of them

room service otherwise engaged with a separate function event

00 tray charge for room service

there was no room service despite it being added to the information about the hotel

on site were super friendly and a delight - great parking facilities and super close to town

bath tap dripped all night wifi kept dropping out building looked tired, worn in general

very large secure parking area on site

the location was good with lots of free parking

the very friendly staff, location and free parking.

i was told over the phone i had missed room service at just after 8

was very dated , no telephone to ring to order room service so had to go to reception lighting very poor no decent sized mirror in room room was

food was excellent. and room service was top notch

after all this we asked about room service and was told that room service was finishing early and they d see what they could do

i was told over the phone i had missed room service at just after 8

we had room service for dinner

room service cost was a little high but the service was good , food was well cooked but the egg was

food was really nice quality with good room service menu and great seleccion for

another two guests also complained at breakfast as two young guests were also on their phones on loudspeakers

everything well looked after with spacious room and very nicely decorated restaurant and bar area

much cheaper than other hotels even though golf on at hillside

limited parking but lots of space in nearby roads

easy to find, free parking, lovely host, big comfy bed

the price was good and a late check out ! not that you would want to check out late?

plenty of free parking too

excellent staff, room service efficient and

room service was good and all the staff were extremely helpful

and there is room service

everything like room service, free parking, great food ,good selection of room service,staff are great , great spa

as we were checking out very early the following day, she arranged room service for our breakfast as the restaurant didn't open until 8am

as we wanted room service during our stay, we did not ask for a sign however, no one came into our room to

after a long day and just wanted a shower and something to eat but discovered they don t do room service

were really helpful, they couldn't offer room service for my dinner but my meal was all sealed up in reception and they called me to collect

broken juice dispenser, some lights didn't work in the room, cleaning cloth left in bathroom, room service missed one day and we ran low on toilet roll as a consequence

room service charge 6 to bring food to your room, free if you collect yourself from bar.

was asked did we want room service, my partner went to the fest as asked in the evening to inform staff if we wanted this

no room service as no food in this hotel

no bar, no room service, signs on the floor rather than walls, no disabled room despite a call and email

the room service was amazing and the bar and food was very resonably

it advertised room service and we could not get it as we was told they can not leave reception as only 1 member

loved the room service if you wanted to avoid the bar area when it got busy in the evening

recently decorated, clean and tidy, tv, access to local leisure pool, room service available, bathroom size

no phone in the room so no room service and if you need anything you gotta go to reception

the staff are excellent. room service breakfast was gorgeous and the room and facilities superb!

room service was great

this has been the first hotel that hasn't charged me extra for room service

food served from restaurant was also nice and they provided room

parking ,the room ,the bed ,the shower room ,the food ,the drinks ,the staff

food was good and parking was easy

good car parking facities

downside hotel advertises lounge bar we were looking foreward to relaxing in either prior or after going out and meeting other

lovely hosts, parking, and nothing was too much trouble

breakfast was fabulous too - cooked to order and delivered piping hot and delicious

location, knowledge of host about golf facilities in area.

parking

no room service or food available after 9pm

delicious food from the varied restaurant menu, also available for room service

the napkins used throughout for breakfast, lunch, dinner and room service are a bit inappropriate - namely the design and reference to

food we got on room service was delicious and so was the breakfast

room service arrived but my porridge was cold

no room information such as room service contact or even reception ( it s 5 on phone). (-)room service slow and when we got food it was cold, over priced, however bed comfy, bathroom (-)no room service for our stay so stinky bins (-)thought the trays when we had room service could have been sooner rather than being left all night (-)room service was rubbish tried to ring a couple of times no answer so in the end we had to go down, (-)room service due to covid we trouble with our key pass and i thought the parking was dear (-) no room service (-)bar prices cost of car park no room service daily (+)location and breakfast. room service brill (-)room service broken shower slider

kids running around in room above us

the location was good, walking distance to the beach and rides, kids loved it.

the kids loved the family room as we found an extra room

the location was good, walking distance to the beach and rides, kids loved it.

service was very good, as always i ordered room service and it was delivered quickly and was as nice as in the

bar meal ,room service choice of food limited and expensive.

order-to-room service didn t seem to be in operation

beds are super comfortable, staff are really helpful, excellent room service and daily cleans, breakfast is lovely and the pool/jacuzzi area is great

that the chef was never available each time we arrived back to our room, however, it does state room service with a menu in each room but the chef had gone home poorly each day we stayed for 4

and dinner very good room okay but no fridge , telephone or room service the staff very good and

if you stay at a britaannia hotel, you will get no room service unless you stay for more than two days

suite, toilet seat didn t fit properly, no room to swing a cat, outdated bedroom furniture, room service ie cleaning and replenishing towels etc doesn t happen, you have to make your own

dinner/ supper service room service in deluxe suites etc maybe some smoking rooms as some visitors where finding it

no room service

the room service

time within 45mins room service knocked on my door whilst i was sleeping to see if they could clean the room

room service on christmas and boxing day

room service facility at least until the kitchen shuts

food available and although there was no room service, food could be taken back to the room

and also when we came back at night we were told i could order room service for drink but would probably not get it because it was busy and also had to queue in a

friendly staff, offered room service at no extra cost, easy, free parking

don t do room service either which would have been great for us

next day we couldn't get out of the room the lock had broken there was no phone in the room no wifi had to phone friends to get someone to let us out all in all i think it was a very bad time

find the wifi details

you can get room service too so even if the restaurant is full you'll still get perfect food brought to your

limited numbers of keys which caused various problems for us and it is a shame that they don't do room service

also no phone in the room for room service

there was no room service available and food in restaurant, although being good was expensive and slow

maybe a few suggestions, later serving restaurant, less wait for breakfast, easy access to room service, like bottled water and such

the cups and glasses in the room were tiny having to use whatsapp to contact reception or order room

disappointed about our room service as nothing was refreshed and no clean towels for our second night and was told by a

nothing complaints other than the phone didn t work in the room for room service.

bar closed at 10.30 but room service available

i thought using whatsapp fro room service was a great

the bar staff , restaurant staff, room service again just so pleasant and made us feel like nothing was too much trouble

got a pizza via room service and honestly the pizza was incredible

room service and glasses outside other rooms left for over 7 hrs before being collected

great room service and bar/restaurant

sauna pool room food room service

beds lovely, helpful staff food quality all ok (we got room service breakfast & ate tea in the restaurant) room was (+) i carnt fault the hotel, nor the suite we has, was perfect, even the room service, as he orded got delivered and brought into our lounging area (+) room service was brilliant (-)wasn t the best we ordered room service breakfast was dry and like it had been lying for a (-)choice on menu and room service was quite poor at the time we tried to use it (*) room service avaible too albeit at a premium etc (-)the late night room service menu could have a bigger variety (+) room service function was appreciated greatly and the overall stay was enjoyed by myself and my (+) room service was great & again helpful friendly staff (+)the room service was fantastic and breakfast also

where lovely & helpful,loved the swimming pool & spa & the location of the hotel was great for visiting family

room was nice and big, big bath also, good wifi

no lift, wifi not available for secure work connection

room was nice and spacious, wifi was good and free to use.

the room service is really reasonably priced with big meals that will fill you up for sure

room service until after a four day stay

phone in room 121 wasn't working or would have ordered room service .

no 24hr room service

breakfast was superb & the sandwiches proved by room service were also superb

we ordered room service and the food was really, really tasty & very well priced

the breakfast is excellent with a very wide choice as is room service which we had two nights running

didn t quite reach so room was very light first thing but it was clean & tidy, we also got room service which was lovely

to say but i felt room service person was a little off when i only tipped 3

i don't normally order room service but ordered dinner and breakfast as so tired

room service, cleaning etc

warm, very helpful staff, decent bathroom, all working properly, good location, fast wifi, quiet, microwave, fridge, kettle, not nosy housekeeping, spacious room

toilet is not heated, wifi is weak in some rooms

parking as just few spaces to park and if they taken then park it on the street

wifi did disappear fully for one day but to be fair, there was someone there trying to fix it-

room service was excellent

all facilities of high standard. food and room service excellent.

we got room service which didn't take long at all and was nice

excellent room service

some of the car staff we found to be not very friendly, a young lady at the back of bar in the afternoon and the small lady wearing the black suit and this was noticed by a few people

wide selection of dishes on the bar/restaurant menu - and they offered room service at no extra charge

ot always the case with room service ) and hugely enjoyable

room service was delayed

think when getting room service though it would be easier if you could charge it to the room and pay when you check

quality can't fault it and must mention the staff everyone we met was top draw from reception to room service 10 out of

delicious breakfast very good hosts comfy bed beautiful room

wet room was great, breakfast even better!

excellent breakfast and tapas evening meal

lovely breakfast

very nice room, excellent breakfast.

rude, cocky staff. no room service. no wifi

just like the room service

no alternative like packed breakfast or room service

management at reception desk were very friendly and hospitable, room service attentive and unobtrusive, with bed and bathroom made spotless

no information in room regarding bar/menu and/or room service.. or breakfast !

breakfast selection was very extensive and even the room service choice was really good as well

we had room service and the food was perfect and well presented

cleaned off ok so wasn't a major issue for me but really should of been done) we ordered room service and the food came hot and was lovely

there is room service for meals and breakfast should you want to eat in your room

breakfast was fabulous and bar / room service food was all great too

excellent room service

very clean! the staff is extemely helpful, room service is awesome especially later on at night!

the hotel is spotless and cleaners in evidence throughout the day with good room service

helpful when we realised we'd forgotten toothpaste and in helping us navigate room service

fab breakfast, lovely staff and fast yummy room service!!

beautiful surrounding, very friendly staff, great room service

kids loved it

views were great and also had outdoor park for the kids

very friendly and all the staff were extremely cheerful and helpful both at the reception, the bar and the serving staff and really making our stay exceptional

loud, massive empty spaces where tables would normally be, so we felt like we were at a pub with kids play area, bit of a letdown