nice staff, good breakfast, good wifi, very clean

we ate in the bar when we arrived, food was excellent, brought to us by very friendly staff, drinks were good

nice recommendations friendly staff good team pub with good local selection beer and spirits huge parking cheap room clean and well decorated

plenty of parking, very clean rooms

really nice rooms. lovely pub. big car park. great choice for breakfast

room service food was cold and expensive for what you got. spa was very overcrowded.

very good food

nothing all great maybe room service 10 for a sandwich a little steep

room service went out of there way for us

warm reception always, reception very accomodating, restaurant is fabulous on a sunday

amazing shower, comfy beds and fantastic 24 hr bar and room service

room service was very good

room service was sopposed to be 24 hours

there was a function on the 1st night we were there so the restaurant was closed and no room service available

lack of variety for room service sandwich

nice breakfast - good choices, prompt room service

i had room service after a long drive, but the food and wine were both good

food missing from room service order but as we were in a rush we didn't have time to rectify it.

en after hours

is no room service, which we would have definitely used

the reception was helpful via room service

my only criticism is the uncomfortable pillows - and the room service meal was not particularly tasty

the price of room service.

smooth welcoming check in, comfortable room & facilities. room service & food very good.

room service was great

the food was nice aswell and a bonus for room service

get wifi to work, my room was over in the new/modern bit

the wifi was brilliant and rapid wherever

wifi didn t really reach our room, evening meal which we had , although was cooked very nicely ,

staff, comfortable room, interesting building and location, easy parking, comfortable lounge

phone in the room for room

i didn t eat in the restaurant as we had room service which was nice although the menu was very limited in comparison to other places i have

piping hot breakfast, superb evening meal

great room service

our breakfast tray was left by room service so we had to ask for it to be removed

free parking & wi-fi too

good atmosphere in the bar in evening & clean, comfortable room

please note there is no parking at the hotel but parking outside on the street is fine.

lovely people, excellent room bar the slightly uncomfortable middle of the joined beds.

easy reach of motorway, plenty of street parking, quiet area, friendly, helpful welcome

staff 'accidentally' calling the room service phone in my room, very late at night thinking i had ordered room service, this woke me

asked staff for a pot of tea said they did not do room service

friendly helpful staff both on reception and the room service and cleaning staff.

limited facilities. no restaurant, bar, room service do to covid.

park and that guy start rounding all over the car park he was tryin to be to smart there is no room service until u checkout no support nothing and also train station is farrrrrr from the

and the quality of the rooms is not less than 4 or 5 stars hotel ( obviously there is no food or room (-) was told there is room service (not correct) no shampoos, soaps or conditioners in room but huge clean towels (-)room service (-)room service , the restaurant was extremely busy and they was a 40 minute wait for food - i ate (-)they have no room service phones no water tea station was not restocked everyday (-)no room service. bed a bit uncomfortable. (+)breakfast had not started as i left at 6.30 am and no room service was available . (-)room service walking even with hanger out

rooms were big, enough space for a family with kids the staff was really helpful and

good room size, very neat and clean, friendly staff, bed size for kids was very good

nice new hotel. free wifi and parking. willows bar n grill is great too.

instant check in, very comfortable family room, great restaurant and bar on site

didn t quite reach so room was very light first thing but it was clean & tidy, we also got room service which was lovely

evening meal in bar was fabulous and room service breakfast sublime, thanks

was not included in the price and paying 3 for room service every time which put me of ordering more food and drinks

were so comfy, room service was very fast and reception was so helpful with booking taxis and providing directions

we ordered room service and the food was really, really tasty & very well priced

friendly, helpful staff. easy and quick check-in, speedy room service.

good choices for breakfast, room service and two different restaurants on site

should be included in room service

no form of room service either

room service is available

bar meal ,room service choice of food limited and expensive.

drinks prices are quite high and room service costs are higher than previously.

we had room service and food was tasty

the facilities were excellent with the bar open until 2am and room service available until 9

the food i ordered with room service was good and reasonably priced

limited room service menu.

24 hour room service available, and staff were friendly and attentive; even after 1:00 in the morning when

room service superfast spa amazing staff lovely

very comfy bed, the bath, the friendly staff, the evening meal in the sports bar was excellent, room service was quick and the breakfast had lots of choice and tasted lovely

room service was a long time, they got the pizza wrong, replaced it within 10 mins but it was then

only cold room service at night which didn't leave a lot of choice

also the fact they did room service was just brill

no room service on first day tv not working in room

we ordered room service desserts as we were still hungry after our meals and hoped this would be better, but

staff behind the bar and the wait was excessive considering it is a hotel and events venue the room service breakfast when it arrived was cold

breakfast was amazing and the room service was extremely quick

the room was large clean well equipped with excellent room service and housekeeping

jack and jack go above and beyond to ensure you have all you need after hours, should you need room service, a drink from the bar, a taxi or anything else

comfortable, good quality and range of room service and breakfast

only issue was i ordered room service breakfast but it never came although i waited all morning for it

we had room service and our dinner delivered to our room

the bonus was room service breakfast, which was cooked perfectly

ns were provided) no phone line for room service

got my room service order wrong

eat, refused to provide the service - later on we went to our room and ordered from there as the room service is

clean, good room service, near to all commutation al facilities

the website states room service but there isn t any also a maid just bursted in our room when we were half

the room service doesn t do the beds, just the floors and changing towels

room service took my white t-shirt by mistake with the bedsheets and when i complained they told me

room service

staff , cleanliness, room service, and location.

everything especially the daily room service

daily room service lovely staff who were so accomidating right next to the bus stop

all staff are very hospitable. rooms are very clean. room service is regular and efficient.

he looked to see id checked in the day before and advised room service is only given after your 2nd day stay

there was no room service despite it being added to the information about the hotel

room service both nights. food was excellent and arrived quickly.

room service otherwise engaged with a separate function event

ordering room service i was told i needed to leave my card at reception, i wish i d have been told this

room service options covered more than the basics

please level up the menu of restraunt n kindly give more options to ppl who love room service

staff were beyond helpful and accommodating absolutely nothing was a problem i ordered room service and the food was reasonably priced and absolutely delicious

room service was very easy to do and was friendly

room service was not every day due to covid

room service was amazing

we had room service and we were pleased with the meals we had

paid 10 for a pizza from the 24 hr room service menu and even collected it from the bar to save paying an extra 3

room service- pizza after midnight, excellent and prompt service, piping hot and very tasty

room service

on the expensive side when considering no breakfast is included and although the offer 24 hour room service, it s only for pizza with the cheapest being 10

need to improve their customer service and room service

one and only downside was that we were unable to order room service due to the chef needing to leave

the food from room service was impeccable every time! really big bed, stunning bathroom

room service, wish the beds were made after coming back from a day out

only downside to our trip was the room service wasn t available when we came back but things like this

room service was excellent

room was amazing, very large bed, walk in shower, karl lagerfeld toiletries, quick room service, yummy food, great breakfast, super terrace for coffee or drinks

24/7 room service

the cooked breakfast we had for room service was poor, which was disappointing given the cost

staff efficiency quality atmospheric room service

i'm honest- that you weren't able to get at least a sandwich on room service late at night

had room service which was lovely

cocktails at the bar were delicious and the room service we ordered was delivered very promptly

they provided this to us free of charge for room service

d hot)

the hotel may be old and at some points worn out, but the cleanliness was fine, and the room service was good

decorations just added to the feel staff were so friendly and there s everything you could need room service great food and

the food we had from room service was very tasty and they had a 24 hour drinks service for hotel guests which we enjoyed

to everything, behind arndale, super friendly staff, everything was clean, breakfast was yummy, room service was quick when

pecially jasmine) and the room service

was told to order room service through the app - i did and it went to the london hotel

) were only available via room service through the app

the room service menu wasn t to our taste.

everything had to be done on your phone lifts required key card which only go to your floor room service breakfast late and poor with items missing for 60 for two ridiculous

lovely room service menu

asked for room service breakfast to the room for 0930 and it was on time no delays

sorry a big thankyou for the lass who brought our breakfast room service

no room service

also no room service

the hotel is doing a basic breakfast and a reasonable room service for evening meals so this is a bonus at the moment

staff so friendly and couldn t do more rooms are gorgeous comfy beds room service amazing

great room service and excellent staff and customer service. great food.

though i haven't used it yet), the location is ideal with sainsburys and tesco just

and 24 hour room service is

room service options, limited parking spaces