comfy bed :-) the app to order room service was great!

very comfy and room service very prompt

had room service which was prompt and tasty

the bed was ok room service food was fine

excellent room service, comfy beds , great staff

very friendly helpful staff even allowed me to order non room service items to the room

accidently opened door to room service while my wife just had t shirt and knickers on lol

ordered room service and waited 2 hours for a pizza then asked for some chips which never arrived

comfy bed, plenty of hot water. nice temperature in rooms. room service food great.

great breakfasts and tasty room service dinners. staff were pleasant and engaged.

and they forgot our room

room service available but

room service was great, facilities were amazing and breakfast was great

clean and comfortable, we had the suite which was lovely an big, room service for breakfast was a huge plus, lovely bar, super friendly staff

room service only on 2nd day

had to go to front desk for room service as phone in room not working

we also waited over an hour for room service and

room service food wasnt very good

room service was a cold by the time we got evening meal

the restaurant food was not good so i ordered room service

they do not have room service but the restaurant which is a struggle to figure out if they do have one (they (+) i ordered dinner - room service (-)didn't know how to call room service no details (+) comfy furniture and bed, nice cool room to sleep in at night, very clean and the room service was fab would def (+) and the room service was (+) the bar is open till late and room service is avail 24hours a day (+) 24 hour room service and the staff were so friendly (-)the price of the room service (-)room service menu limited and club sandwich disappointing (-)the charge of 3 for room service

slow wifi

also had a couple drinks in the bar which was lovely

no cross trainer in the gym

the flexible late check out, it was quiet and staff were friendly

room phone not working so couldn t order room service as we wanted we had to go downstairs

excellent room service and friendly staff.

no bar restaurant room service

room service prompt and the food was delicious

shower was pathetic phone in room did not work to order room service food was awful

beds lovely, helpful staff food quality all ok (we got room service breakfast & ate tea in the restaurant) room was (+) i carnt fault the hotel, nor the suite we has, was perfect, even the room service, as he orded got delivered and brought into our lounging area (+) room service was brilliant (-)wasn t the best we ordered room service breakfast was dry and like it had been lying for a (-)choice on menu and room service was quite poor at the time we tried to use it (*) room service avaible too albeit at a premium etc (-)the late night room service menu could have a bigger variety (+) room service function was appreciated greatly and the overall stay was enjoyed by myself and my (+) room service was great & again helpful friendly staff (+)the room service was fantastic and breakfast also

robes would be nice,just for going from your room to the spa x

where lovely & helpful,loved the swimming pool & spa & the location of the hotel was great for visiting family

room was nice and big, big bath also, good wifi

having to pay for the pool

room service facility at least until the kitchen shuts

food available and although there was no room service, food could be taken back to the room

was no room service, this expectation was not maintained, we were even charged for storing the luggage

room service on christmas and boxing day

it was pretty basic and no room service

room service and glasses outside other rooms left for over 7 hrs before being collected

got a pizza via room service and honestly the pizza was incredible

the bar staff , restaurant staff, room service again just so pleasant and made us feel like nothing was too much trouble

room service had a good choice of food and delivered in good time

due to some mobility issues we used room service a lot in the morning

we had room service rather than go to restaurant and the club sandwich is the best i've had for several

nothing complaints other than the phone didn t work in the room for room service.

only downside to our stay was not being able to order room service or to contact reception without using

what s app room service did not respond

i ve had the room service meals which were lovely

and also when we came back at night we were told i could order room service for drink but would probably not get it because it was busy and also had to queue in a

don t do room service either which would have been great for us

friendly staff, offered room service at no extra cost, easy, free parking

plenty of parking at the hotel

early check in , very accomadating, great staff, good atmosphere

maybe a few suggestions, later serving restaurant, less wait for breakfast, easy access to room service, like bottled water and such

you can get room service too so even if the restaurant is full you'll still get perfect food brought to your

also no phone in the room for room service

there was no room service available and food in restaurant, although being good was expensive and slow

no make up room service

it was only open to us key workers nothing was open they did a little room service but ran out of food

offer of room service, room was miserable, damp smell overall not nice experience

were very helpful no room service and i didn't want to leave my dogs in the room, reception kindly offered to bring me

room was good, but the room service wasn't available

was a shame there was not room service

food served from restaurant was also nice and they provided room

this has been the first hotel that hasn't charged me extra for room service

plenty of parking

the hotel staff were very helpful for our early check in .

everything was tidy, plenty of spaces for parking, nice bathroom

no room service until 6pm, only poor quality bar food during the day..

it was impossible to contact anyone for room service, as there was a qr code to be scanned i order to contact the staff however it was not

room service bit disappointed not really a menu online was also told no chicken either when i

all the team was lovely? room service was great , easy check in and out

the bar closed which is ok but then you can t get any room service which didn t seem fair

room service was poor in the morning; could not get milk easily for my baby

and was great room service 10/10 through & through

is dark, our room was dark, food was ok but not great, room service for some water we phoned down for never appeared at all, breakfast delivery came with

receptionist on booking in was miserable i ve stayed a few times now and always ordered room service from the room but the receptionist wouldn t let

room service food was quite poor

we enjoyed a pint in the garden in the afternoon and a great breakfast in the morning

then in the morning we where sightly late down for breakfast and his staff made us a lovely breakfast

lovely giant old country hotel with big garden and huge car parking area

wifi kept cutting out

excellent wifi

room service was excellent breakfast was very well presented

tried to order room service and ended up having to walk down myself

lack of choice for room service menu and only cold sandwiches available in the evening

the bed was comfortable. the room service was excellent.

good room service - delicious food at a reasonable price

the room and stay was great, i would prefer room service though

wasn t room service, i d got off a long flight and would of liked food brought to my room

no room service.

only critique would be no information in room on room service and was travelling alone ended up having a snack instead of a dinner

no cooked breakfast and no room service

located for a short walk into the town centre, ample parking, close by to major motorways making travel

staff very friendly and helpfull. good wifi. cheap

ok, smart tvs are good , bed is pretty comfortable, and very usable ensuite bathroom , free parking is a

location right next to town center and parking

bed linen and bathroom were clean and comfortable. hotel wifi v quick.

free parking , comfy bed for a nights sleep

poor quality of sandwich ordered at bar

quick response from room service and reception

friendly staff.good room service

no lift and i use a wheelchair. room service was very slow.

we could've eaten in the bar but chose room service

have preferred some more choices on the room service menu, maybe a replication of the restaurant menu while the restaurant is open

we ordered room service which was by dennis, he was fantastic, couldn't do enough for us

comfortable bed , nice big room , fantastic room service , polite and helpfull staff, location close to the airport , carpark

room service was exceptional, especially the chicken wings

we treated ourselves to a room service breakfast which was delicious

no sports channels on the tv. no room service

after a long day and just wanted a shower and something to eat but discovered they don t do room service

room service charge 6 to bring food to your room, free if you collect yourself from bar.

broken juice dispenser, some lights didn't work in the room, cleaning cloth left in bathroom, room service missed one day and we ran low on toilet roll as a consequence

were really helpful, they couldn't offer room service for my dinner but my meal was all sealed up in reception and they called me to collect

everything like room service, free parking, great food ,good selection of room service,staff are great , great spa

staff all friendly hotel spotless room service food was

as we were checking out very early the following day, she arranged room service for our breakfast as the restaurant didn't open until 8am

i also got room service food and lady was very nice

silent throughout the night and they had also provided extra pillows and a nice menu for the room service

a suggestion: a list of breakfast items in the room

room service late

lovely location. great stay & staff were very attentive. food & room service were first class

not long after arriving we were a bit hungry but didn t need a big meal, and as the room service choice was just nibbles, the reception allowed us to order off the bar menu and have

wasn t much of a bar area and no one answered when we rang 3 times on separate occasions for room service it s not as big as you think too only a couple places to relax other than your

and slight smell in room during the whole stay on arrival corridor had not been cleared of room service trays

breakfast was amazing and the room service was extremely quick

jack and jack go above and beyond to ensure you have all you need after hours, should you need room service, a drink from the bar, a taxi or anything else

in the room, bath towels are very small, most of housekeeping staff were surly and unsmiling, room service trays full of half

staff were very helpful, friendly and provided prompt service - at reception, room service and breakfast, thank

room service was great no complaints at all

my husband s steak, which we ordered through room service was, stone cold when it arrived.

room service was delicious but a little overpriced

very comfy bed, the bath, the friendly staff, the evening meal in the sports bar was excellent, room service was quick and the breakfast had lots of choice and tasted lovely

breakfast was excellent and room service was good value for money

bar meal ,room service choice of food limited and expensive.

food with room service was good and delivered quickly

that the chef was never available each time we arrived back to our room, however, it does state room service with a menu in each room but the chef had gone home poorly each day we stayed for 4

order-to-room service didn t seem to be in operation

the facilities were excellent with the bar open until 2am and room service available until 9

room service didn t really clean the room

room service was excellent and the facility quiet and neat

the website states room service but there isn t any also a maid just bursted in our room when we were half

no room service

the room service doesn t do the beds, just the floors and changing towels

no menu of room service in the room

the room service was brilliant too and they always endeavoured to meet your needs

glass of wine in the garden thankd so much to all the staff i am ready to go dimner i asked for room service and was great

very impressed with accommodation, and room service and food etc.

room service but had to pay 5 pound additional for the tray was charged 50 pound on arrival

park and that guy start rounding all over the car park he was tryin to be to smart there is no room service until u checkout no support nothing and also train station is farrrrrr from the

staff 'accidentally' calling the room service phone in my room, very late at night thinking i had ordered room service, this woke me

friendly helpful staff both on reception and the room service and cleaning staff.

asked staff for a pot of tea said they did not do room service

room service

restaurant/room service hours could do with being extended slightly

everything. from reception to room service. breakfast is great too. clean appetising and hot.

bar was closed and there was no room service which was a bit of a disappointment

close to the airport and had a bar and restaurant

efficient , modern but comfortable. great for an overnight stop good bar prices