located for a short walk into the town centre, ample parking, close by to major motorways making travel

no room service, dirty windows, dirty room, small room with very high price.

are helpful, room service went above and beyond, if you re working away, it s bang on

attentive and guest-oriented staff, soft towels, warm rooms, good showers, on site parking, room service, garden views, quiet zone, microwave in the room

most of the time, meaning you cannot get additional toilet paper or towels; there isn t room service; tv in my room didn t work; there is a big hole on the wall, which is horrible

room service not carried out on second day so no clean towels, tea

be great if there was room service.

would have been nice to be informed of room service and how to order along with breakfast timings and set up at check in

check in was fine, and i asked if i could have room service as really tired

stay long enough, couldn t find access to room service that was supposed to be available

bed linens were of good quality and good room service was available

would have liked room service xmas eve but it was not available

excellent food from room service

glass of wine in the garden thankd so much to all the staff i am ready to go dimner i asked for room service and was great

we ordered room service and it arrived quickly and the food was delicious

pool great room service great

everything. from reception to room service. breakfast is great too. clean appetising and hot.

restaurant/room service hours could do with being extended slightly

bar was closed and there was no room service which was a bit of a disappointment

efficient , modern but comfortable. great for an overnight stop good bar prices

the bar staff was very friendly too

little to dislike at this hotel however carpets in the corridors need a clean or replacement as room service trays etc have left their mark

the room service was good and the food was also nice

it says there is no room service charge but it was 7 for the

proximity to airport. ease of check in and check out online system to order room service.

room service took an hour

room service was excellent, as was the food

charged for room service even though there were no other options

room service prompt and food quality excellant

the bed was so comfortable

great room; spacious and cool view of the runways. everything clean and room service was good.

room service was amazing. couldn't find fault. food was hot & taste good.

bit unhappy why only a half dozen milk containers were provided nevertheless room service staff responded quickly to my request for a few more

room service food was excellent.

staff on the desk were really helpful and room service arrived quickly

late in the middle of snow storm and had room service food was the incredible staff was helpful room was ample lovely

food was also amazing and great room

fast room service meals

friendly staff, comfortable beds, great breakfast and we love the pizza via room service

ended up ordering room service

we had room service instead of going down to breakfast and it was the first time i have done this and it

everything was great. good shuttle. short run to airport. good room service

room service has great menu - but the breakfast - wow

6.50 tray charge for room service is way too much

cozy room, fantastic room service and taxi to take us straight to our terminal in the morning

i did think the room service charge was rather steep.

facilities stopped and couldn t order any room service. simply like a travelodge then.

a 101 took me ages looking for room i had to ring reception and reception told me they don't do room service for breakfast i had to go down for mine and she brought someone else's breakfast to

od, room service, or restaurant) except in room kettle and cola vending machine

the catering facilities should be available more hours and also room service

24 hour room service stops at 11 pm airport transfer driver was very rude

and was great room service 10/10 through & through

receptionist on booking in was miserable i ve stayed a few times now and always ordered room service from the room but the receptionist wouldn t let

no menus, bar & restaurant hours, checkout time, room service, pet restrictions, nothing

room service food was quite poor

is dark, our room was dark, food was ok but not great, room service for some water we phoned down for never appeared at all, breakfast delivery came with

room service, quick and warm still

room service which was prompt, hot and delicious

from old trafford football stadium and easy accessible by tram from main train station good room

room service breakfast offered, said it wasn t available, yet when we went to order breakfast it

room service was brilliant

comfortable bed, breakfast room service excellent and arrived on time. lovely stay.

check in and room service were excellent as was the food.

room service for was excellent

food excellent & great room service

good food with prompt room service

had room service breakfast which was very nice

a room service)

property was perfect, lovely staff , beautiful decor,excellent rooms with choice of mini bar and room service

d room

and stylish room free parking great location friendly and helpful staff good food

staff we're fantastic attentive and happy to help, even when i rang just past room service time

the room service menu wasn t great. no deserts just panini

didn't answer the phone when i was trying to order room service... not quite 24 hrs

reception, bar and restaurant staff and room service

food had run out so we couldn't order room service, other than that everything was fabulous

the breakfast was great! room service was also great, and it was a perfect location.

also room service don t really clean, they just change

we had room service and the food was spot on

room service was poor too, dirty mugs left in room, towels not fully replaced, bath mats instead of

bar was very crowded with non residents later in the evening so difficult to get served & no room service or priority for guests

very good room and room service

tried to order room service and ended up having to walk down myself

no hot room service

room service chips were over cooked, ok to eat, and not bad enough to complain, but a bit

in-house hotel pages didn't work on the tv so couldn't access room service menus

the blonde lady who served us our room service was lovely and bubbly also, didnt catch names unfortunately

lovely and clean but could of been bigger for a king room , breakfast was really nice to say the room service food wasn't

we decided to stay in our room and order room service as we were unfortunately too tired to try out the facilities, gutted we never had the

i spent an hour in there then went back to my room and had room service

for room service, travel on own for business and would rather have breakfast in room

showers were excellent, very clean, love the room service and marco white onsite

room service took too long asked for sandwich and then rang 10 mins later saying they didnt have it

on the expensive side when considering no breakfast is included and although the offer 24 hour room service, it s only for pizza with the cheapest being 10

location cleanliness room service booked a taxi for us to our destination from the hotel

no answer when we called room service 3 times, ended up going out to a restaurant instead.

also the welcome card mentions room service available but no menu in the room to view what you can order

room service food was excellent, slightly pricey i initially

never got a chance to sample the restaurant but the staff arranged room service even out of hours for us

property was beautiful and the staff helped us to organise a room service afternoon tea when we had family arrive with a small baby who was not feeling very

t helpful staff) room service stopping at 8pm on sundays, which caught me out and left me a bit hungry slightly

:00pm)

flight was delayed, so we missed the restaurant

room service options could be more varied

osed at 9:30pm) and room service

i also tried to use room service at 8:30pm and was told it was no longer available but when i left my room i witnessed

room service menu was out of date and couldn't order what we wanted, however fries were served in a

great customer service and room service

didn't arrive till late so ordered room service, came very quickly pizza was lovely and homemade great

and, considering this, the facilities are brilliant

facilities:- times of the spa or restaurants no phone to contact reception for anything or room service

no room service

room service took my white t-shirt by mistake with the bedsheets and when i complained they told me

the room service doesn t do the beds, just the floors and changing towels

room service was excellent and the facility quiet and neat

room service

very good room service!

loved the welcome and check in. room service great.

really only thing was room service wasn t available for food but think that might just be due to covid-19 so maybe next

great room

5 times herw before but this time no room service breakfast in bed offered no umbrella included or signature lion on bed like usual and

room 613 blocked room service just fair as beddings were not changed after one night , had to empty bins

no lift no room service no bell boy

spacious, breakfast is good and room service can be improved

room service was good

breakfast was excellent, staff ere friendly and helpful. room service were very efficient.

the room service charge to bring to your room seemed quite expensive in my opinion.

room service staff were polite

still a good choice breakfast and good room service

like rhe service charge on room service when i'm paying a delivery charge to start with

a charge for delivery of room service

park can get full quite quickly and despite receptionist offering room service, pub were to busy to deliver

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my room so i could have a much needed bottle of beer to unwind

there was room service every day

nothing but room service would have been good

room service, housekeeping and location was perfect

conditioning was also a bonus and meant i could get the room exactly how i wanted it :) also the room service was top notch and really efficient it

reception is always a joy so helpful and friendly . room service food was excellent

staff friendly, room amazing with 9th floor views, breakfast and room service great and all value for money and perfect location for

birthday so they left a balloon and message in the room - staff we re really friendly - room service was quick - breakfast was

everything was perfect the room the bed the staff the food the room service the entrance the drop off all was amazing also cloud 23 perfect and very

room service was excellant just a nice place to stay .

had room service lovely forgot to add my drink they brought it over

was nice hotel nice room great view great breakfast selection and good prompt room service

down side was the room service

though i haven't used it yet), the location is ideal with sainsburys and tesco just

great room service and excellent staff and customer service. great food.

i would prefer room service to be available later.

and 24 hour room service is

ordered room service, food arrived quickly and piping hot

choice was excellent couldnt fault it, staff were polite and friendly and room service was excellent ( one female one male) but they couldn t have been more helpful and also gave us complimentary room service as we were delayed due to the problems (+)location, super comfy beds, bath and shower in the bathroom and room service for food, couldn t ask for (-) 5 charge on room service (+) room service and food from the restaurant was superb (+) ordered some room service food - excellent (+)beds good size room decent size tele fast room service quick check in/out complimentary birthday (+)everything is great. the staff, the room service, the location. highly recommended! (-)no breakfast room service and no voucher for parking (+) we ordered room service for dinner, and the food was lovely and came quickly

proximity to the annual conference, breakfast was timely and tasty, friendly and helpful staff, wifi efficient

ate in the bar one night and food was really tasty

wifi conection and general service

wifi was strong, water pressure and hot water in the bathroom was strong and never faltered

the room service

ception, bar, room service, checkout etc

hot chocolate on room service menu please as bar closes at midnight and couldn't get one.

mins)

room service fumbled once or twice but all errors were rectified swiftly.

flight arrived late, in the early hours, so we decided to order a pizza from the room service menu

room service dinner was delish!

breakfast was really nice and lots of it too staff were really helpful room service was good too

check in service, room service.

small gym with limited facilities; room service was poor

would have like a full mini bar instead of relying on in-room service.

had a wonderful room service meal this time

helpful staff as always! room service on and good!

hotel but unfortunately the room service food was terrible

food from room service was disgusting and sent back twice!

was a young lady who served me room service

room service was great, very quick service

however only think maybe to improve on is room service menu maybe have more options and include

there will be a dinning room for breakfast like open puffae but i realised that only delivered as room service so i had to leave without breakfast this morning as it will take time and you need to

the man who worked day time room service

room service would have been good also so we could get food and drinks after the bar/restaurant was

would have enjoyed option of room service

she tells me i can contact them via phone, whatsap or room service if i need anything at any time

muffins they were cuisine de france taking out wrappers and displayed on trays delivered up to room service breakfast the room was very dusty the skirting boards side tables and wardrobes

there was no room service

i stayed for 4 nights and i had room service every

lots of offstreet parking

bar great, staff great would definitely stay again

huge, lovely comfy bed. and the bar downstairs :)

size car parking

they do not have room service but the restaurant which is a struggle to figure out if they do have one (they (+) i ordered dinner - room service (-)didn't know how to call room service no details (+) comfy furniture and bed, nice cool room to sleep in at night, very clean and the room service was fab would def (+) and the room service was (+) the bar is open till late and room service is avail 24hours a day (+) 24 hour room service and the staff were so friendly (-)the price of the room service (-)room service menu limited and club sandwich disappointing (-)the charge of 3 for room service

gym is far too small

it was nice to have a cinema set up for the football and a gym

the free wifi was a great touch and actually worked, i ve paid for worse wifi in other hotels

no cross trainers in the gym