didn't have breakfast but had room service for supper it was the best room service and fresh food ever

the reception was helpful via room service

room service was great

especially the evening ones and a little note was left by the room service which made me smile

i ordered room service too but due to a high volume of customers i was told i d get a call back, which i

room service

asked staff for a pot of tea said they did not do room service

room wasn't clean, there was no room service, the water pressure in the shower was to high and the sliding walk to cover the window

staff 'accidentally' calling the room service phone in my room, very late at night thinking i had ordered room service, this woke me

could do with a make over their was cigarette ash on the window sill and stains on the carpet no room service to make up the beds or empty the bins and breakfast was over 12 so go to greg&#

warm reception always, reception very accomodating, restaurant is fabulous on a sunday

nothing all great maybe room service 10 for a sandwich a little steep

very good food

room service food good although 5 tray charge a little steep

om service great too) and the spa is bolton's best kept

staff, room bar prices & local people

although the area was fine, parking was on the street

friendly staff and the bar had an excellent choice of drinks/ales

it is in a pub and free parking

loved the fact that everyone was so welcoming from joan, the owner, alison the bar lady and all the locals i met

didn t quite reach so room was very light first thing but it was clean & tidy, we also got room service which was lovely

to say but i felt room service person was a little off when i only tipped 3

was not included in the price and paying 3 for room service every time which put me of ordering more food and drinks

room service food was shocking

room service was excellent and quickly

beautiful room, excellent food including breakfast & location.

we ate in the bar when we arrived, food was excellent, brought to us by very friendly staff, drinks were good

close to shops, i don t know, we didn t look for any, but it was in a lovely location, ample parking and walks around

could separate the children's side from the adults side -which meant we didn't need to disturb kids when we were still up & they slept

the vegan breakfast was superb. lovely clean room with decent coffee and a bath!!

the food i ordered with room service was good and reasonably priced

bar meal ,room service choice of food limited and expensive.

order-to-room service didn t seem to be in operation

drinks prices are quite high and room service costs are higher than previously.

beds are super comfortable, staff are really helpful, excellent room service and daily cleans, breakfast is lovely and the pool/jacuzzi area is great

room service was very good

there was a function on the 1st night we were there so the restaurant was closed and no room service available

room service was expensive and not good

amazing shower, comfy beds and fantastic 24 hr bar and room service

ordering room service i could hear a member of staff swearing in the back ground

breakfast was excellent and room service was good value for money

my husband s steak, which we ordered through room service was, stone cold when it arrived.

room service was delicious but a little overpriced

very comfy bed, the bath, the friendly staff, the evening meal in the sports bar was excellent, room service was quick and the breakfast had lots of choice and tasted lovely

limited room service menu.

allow dogs they do charge but that's understandable, lovely breakfast great menu available for room service

staff were very helpful, friendly and provided prompt service - at reception, room service and breakfast, thank

and slight smell in room during the whole stay on arrival corridor had not been cleared of room service trays

comfortable, good quality and range of room service and breakfast

in the room, bath towels are very small, most of housekeeping staff were surly and unsmiling, room service trays full of half

the food was nice aswell and a bonus for room service

wifi wasnt brilliant and a bit slow but for a night it wasnt a real issue

the bar was also open still and we enjoyed a nice beer

plenty of easy parking

staff, comfortable room, interesting building and location, easy parking, comfortable lounge

i had room service after a long drive, but the food and wine were both good

a 7.00 tray charge for room service is too expensive,

food missing from room service order but as we were in a rush we didn't have time to rectify it.

nice breakfast - good choices, prompt room service

en after hours

convenient location, comfortable and clean. room service late at night was good

the only criticism is that the room service menu needs expanding.

our breakfast tray was left by room service so we had to ask for it to be removed

om service) one of the best hotels that i have ever stayed at

room is always nicely cleaned, and room service is good

room was good, but the room service wasn't available

was helpful with everything we asked when we got in we was tired and hungry and i asked was there room service they said no but rang back to say they dont normally but would do i had a lovely meal

were very helpful no room service and i didn't want to leave my dogs in the room, reception kindly offered to bring me

not a lot absolutely deceiving had no room service throughout our stay.

it was only open to us key workers nothing was open they did a little room service but ran out of food

room service was an issue as there was no answer when we called multiple times - could be due to

ordering room service i was told i needed to leave my card at reception, i wish i d have been told this

room service options covered more than the basics

there was no room service despite it being added to the information about the hotel

room service both nights. food was excellent and arrived quickly.

free parking , comfy bed for a nights sleep

bath tap dripped all night wifi kept dropping out building looked tired, worn in general

friendliness of reception staff and natasha liam of hairdryer quietness parking overnight

the very friendly staff, location and free parking.

the location was good with lots of free parking

clean, good room service, near to all commutation al facilities

room service didn t really clean the room

room service took my white t-shirt by mistake with the bedsheets and when i complained they told me

room service

didn't ask for room service as everutting is so accessible. bed and room very comfy

everything i needed was catered for and the hotel was clean fresh bedding and towels everyday room service and housekeeping daily nothing

stayed 2 nights, arrived back to hotel from my course and no room service had been in, no clean towels

room service only vacuumed the floor, used cup and shower weren't

wifi access

friendly staff, great indoor heated pool with jacuzzi and room was clean and comfy.

and the quality of the rooms is not less than 4 or 5 stars hotel ( obviously there is no food or room (-) was told there is room service (not correct) no shampoos, soaps or conditioners in room but huge clean towels (-)room service (-)room service , the restaurant was extremely busy and they was a 40 minute wait for food - i ate (-)they have no room service phones no water tea station was not restocked everyday (-)no room service. bed a bit uncomfortable. (+)breakfast had not started as i left at 6.30 am and no room service was available . (-)room service walking even with hanger out

the food was lovely in the restaurant and the kids enjoyed the free

was clean comfy bed .a little noisy with kids running around at 1am

miss breakfast due to their early start, but the staff opened the restaurant early to allow the kids and adults to enjoy an early breakfast

hotel room was spotless, free parking and wi-fi for the kids was a bonus. we will defo be back

room service took too long asked for sandwich and then rang 10 mins later saying they didnt have it

room service

room service- pizza after midnight, excellent and prompt service, piping hot and very tasty

we had room service and we were pleased with the meals we had

on the expensive side when considering no breakfast is included and although the offer 24 hour room service, it s only for pizza with the cheapest being 10

daily room service lovely staff who were so accomidating right next to the bus stop

he looked to see id checked in the day before and advised room service is only given after your 2nd day stay

staff , cleanliness, room service, and location.

everything especially the daily room service

all staff are very hospitable. rooms are very clean. room service is regular and efficient.

i was told over the phone i had missed room service at just after 8

i was told over the phone i had missed room service at just after 8

the room service was excellent and the ladies servicing the rooms are doing an excellent job

was very dated , no telephone to ring to order room service so had to go to reception lighting very poor no decent sized mirror in room room was

communal areas smelt of beer, drunk guests woke me up, tap broken in bathroom, overpriced room service, cold food

didnt work in room when i wanted to book room service

the room service and food was average nothing to complain

the gentleman different to the lady whi said i can have room service, this gentleman said no the hotel doesn't do that

here several times before, decided to opt for the room service this time

decent selection of food at the services and restaurant and room service at the

room service

), pool area

inter connecting rooms for families, room service with healthy meals

room service was very good, nothing appeared to be too much trouble

room service was very good, food was excellent

friendly staff, offered room service at no extra cost, easy, free parking

and also when we came back at night we were told i could order room service for drink but would probably not get it because it was busy and also had to queue in a

don t do room service either which would have been great for us

staff were polite and helpful from reception to breakfast and bar staff couldn't fault anything

and quality of food very good value, free parking onsite and facilities all as expected, free wifi was great with no issues with signal and plenty of room in the room to work as required

complimentary room upgrade, room service, view & staff were lovely

food had run out so we couldn't order room service, other than that everything was fabulous

reception, bar and restaurant staff and room service

the room service menu wasn t great. no deserts just panini

staff were lovely and the room service we ordered was lovely, and the coffee was amazing

no way of knowing how to order room service, but i didn't ask to which the staff most probably would off accommodated this

ordered room service was told 35 minute wait ended up waiting 1hr and 45minuted and the food wasn t great

i read that i could order room service which was perfect for me as my toddler son is a handful in a restaurant so room

no menu / book for room service etc in room

took 2 days to get a tv fix in the room and room service never showed up had to go to reception for toilet roll they brought me 1 and a

room service was excellent

room service options and the breakfast in the morning was delicious

the cooked breakfast we had for room service was poor, which was disappointing given the cost

popcorn and chocolate, the tea and coffee that was provided too the tea was so nice, we ordered room service for our evening meal and the lady who brought the food to our room was so polite and

24/7 room service

staff were beyond helpful and accommodating absolutely nothing was a problem i ordered room service and the food was reasonably priced and absolutely delicious

room service was very easy to do and was friendly

comfy cosy room good room service lovely friendly staff

room service ended at 9:00pm

please level up the menu of restraunt n kindly give more options to ppl who love room service

and i only wished we had booked to have dinner at the restaurant in the hotel too, as the room service was

i would prefer room service to be available later.

have been- glad we chose this one as it had heaps more character, lovely bar, and the option for room service which is always a plus

though i haven't used it yet), the location is ideal with sainsburys and tesco just

the night we were there we ordered burgers through room service and they were a bit dry!

from room service claimed only cheese and we received things imbedded in it with mushrooms and

need to improve their customer service and room service

room service, wish the beds were made after coming back from a day out

one and only downside was that we were unable to order room service due to the chef needing to leave

checkin is not fun no room service even though it was advertised room was small given a twin when i said i was solo

the bar staff , restaurant staff, room service again just so pleasant and made us feel like nothing was too much trouble

great room service and bar/restaurant

room service had a good choice of food and delivered in good time

due to some mobility issues we used room service a lot in the morning

room was very busy at the time we needed to eat however staff agreed and provided us with room service as my daughter suffers anxiety