could get wifi in the room however the staff didn t tell us the password so didn t actually use it

- great breakfast selection - great airy and beautifully decorated restaurant area - unexpected spa bath - this could be recognised as an upgrade on the king room - it s definitely a

great location. excellent parking, rooms, food and service

- great parking outside each room - very friendly staff & great

excellent breakfast and the staff were very welcoming and friendly

ordering room service wasn t allowed until paid over phone

- i ordered room service

no room service.

there wasn t during my stay) there is a lovely looking restaurant on

no hairdryer in room. phone in room not working so unable to ring for room service.

check in process very quick. excellent room service.

room service food was pretty poor - only a few vegetarian options and the mezze that i ordered was

room service food came uncovered so was cold we did let reception know but they were not interested

very prompt with room service,very nice staff,lovely hotel nice grounds.

room service charges were eye watering

they charge for room service on top of the food.

were really grumpy & it took ages to get our breakfast & we ordered room service which took 2hrs with no money off

had a pizza late on the sunday night from the room service menu was lovely

a shame there is no option for room service being brought to your room

room service tried to unlock the door whilst me and my partner were in bed, which was such an

from room service was gorgeous

no room service

40am, the breakfast room service

tidy ,nice big room ,good assortment for breakfast,friendly and helpful staff nice shopping area with what shops still open

i left before breakfast as it was a continental one being served after 6:00

private parking

the apartment provided two bedrooms, shower / bathroom, a downstairs toilet, lounge and a small kitchen all for a

of parking which is a bonus

wifi in our area of the hotel, had to go to reception area to get connection

top marks to the kitchen

th room service for towels etc

room service stopped at a certain time and this was not mentioned anywhere either

the rooms, interior and the room service was amazing

i would have preferred breakfast as room service being a solo traveller

qr reader or understands what they are there was no other customer information in the room about room service options or the spa

breakfast was great, room service very quick

covid secure very clean and comfortable room lovely staff and really efficient room service allowed our lovely pet cat to stay too would definitely

om service) and lunch excellent.

clean, restaurant and bar looked nice although after a long day with two young children we chose room service instead which was good, quick and easy

excellent customer service and room service

room service was a nice touch

instant coffee was provided but we didnt have any room service resfresh so this didnt cover our last morning

the food, we wanted an early night so got room service for dinner and food was bland

was excellent wiv us i dint get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would

pleasant staff, central location, the soup and room service

wifi then they tell you no wifi on 2nd floor when you arrive , most rooms are on 2nd

as having wifi and tv, didn't get either

no wifi password given

wifi doesn't work, password not correct window do not close

old food in wardrobe, stains on walls, only thin sheet on double bed no duvet, no telly no wifi no tea or coffee, bar closed down completely and couldn t even use the toilet, had to go and

room service after late check in and breakfast

we were given discount as our food had arrived late for room service & we had the children one child being one years old

my go-to hotel just nice and clean and comfortable big beds and relaxing rooms room service is amazing pepperoni pizza is the best and great for a getaway with mrs would

nice clean hotel, with good room service and atmosphere

room service was excellent and warm milk was sent for little child with us

24 hour room service was not 24

in three days of staying in the hotel there was no room service to clean, change the bedding or even make the beds whatsoever

quite dated...bar wasn t open and no room service was available

was no room service as advertised on the menu the phone was not connected the tv was not

room service only when you requested it

no room service. beds left unmade and cups not cleaned or replaced

no room service as advertised on their website

upkeep of hotel wasn't that clean found alot of dead bugs left there false advertisement of room service which i was told on arrival wasn't there some staff did not have knowledge of their

in the morning room service staff opened the door and we had to shout that we are in there

sadly didn't get to sample dinners or room service

food and drinks in the bar were excellent, as was room service

my room service breakfast arrived bang on time and was beautifully presented

we ordered room service that was overpriced and poor quality

very good room service

we had room service in the evening and it was excellent as well

could have been more information within room regarding breakfast times, check out and room

room service meal was cold.

friendly staff nice decor offered room service great heating

room service good

ordered room service, which was

nice and loved being able to take hot snack to the room with even the offer to deliver them as room service

as a lone traveller, the use of room service was a real benefit to me

lovely hotel great stay good amenities parking good food lovely area

the wifi kept dropping out continually the 3 days we stayed.

delicious breakfast in lovely dining room

we arrived too late to go out for tea and would ve liked to be able to order some food via room service while we were getting ready

no room service

breakfasts & room service, competent & friendly staff excellent central point for access to local attractions &

was given the wifi access code, which didn't work

nice bar area

boutique hotel. excellent location, very comfy beds and a craft beer & gin bar below.

limited car park space when brew house busy but no problems parking within walking distance.

& parking

that i physically had to unplug from the wall to stop the incessant noise, complete lack of wifi, no operational television

plenty of parking

room service staff were excellent

room service and excellent staff

the space.. the quietness... room service

it was linked to a restaurant and did room service

of wine and a powerful shower,staff were friendly and professional nothing was to much trouble room service was great, the service was fast and the food was excellent

the spa is wonderful with a first class outdoor jacuzzi

'okay', but the toiletries provided were mean and inadequate

staff were abrupt, no hot drinks before 0830. breakfast lady server rude

the indoor pool and spa area were good and not overcrowded

however i found the staff in the spa treatment area were not as pleasant and the treatment was rushed & not at all relaxing

the staff was very friendly and helpful, hotel was very clean, room service was excellent.

was perfect room/room service/breakfast the only thing that stopped me giving highest score was the heat in the

restaurant quality food available on room service basis from the hotel

room service was very quick and tasted delicious, i would definitely stay again

cleanliness, lots of pillows. room service, location, facilities etc

was really good (we ordered room service breakfast and dinner) (-)room service let it down didn't have much choice, 2 items not on anyway. (+) love having a fridge in the room and ice available from room (-)were not that friendly, mix up with room service, which was sorted by manager - thank you (-)room service and reception didn't answer any calls, however this was at around 8/9pm so perhaps out (-) also in the corridor just outside the room door the dirty room service plates are gathered in the morning (-)reply when trying to order room service so had to go to the bar to order food and bring back to the room (-) otherwise room service very good (+) time in the pool with the children and easy room service and chilled breakfast (-)no hairdryer in room and 5 payment for room service

got a free hour late check out

the spa and gym was an absolute delight

very spacious,spotlessly clean very quiet we had the fish and chip dinner sat overlooking the eighteenth

location very close to work onsite parking next to reception which was very re assuring for security of vehicle

free parking and wifi is a bonus

plenty of parking and i had nice view over looking a park

to get to and plenty of parking

unfortunately no breakfast included in the deal. great parking and near town centre.

free parking and wifi is a bonus

room service

breakfast was good, cereal, toast, full english

plenty of parking and the location is beautiful, beside the lake with nice, flat walking

sausages where hard on day 2 pancakes the kids had where hard not very nice

hotel let me leave my camper in the car park while we went walking for a few days

for room service on saturday evening and was told we are too busy to do room service tonight

hotel is being refurbished so the restaurant is closed and there is no 24 x 7 room service as stated

stock in pro shop,lack of staff so sports bar couldn't stay open,,no room service ,no change of bedding towels

also don t bother with room service food was so bland

room service was also good

the non dinner reservation and room service breakfast

room service was available if needed

our request for room service for breakfast was also not made

nice functional room. good breakfast. friendly staff. and an ev charger available.

ich is all you need ud83dude42) free ev charging which was useful

wasn t much of a bar area and no one answered when we rang 3 times on separate occasions for room service it s not as big as you think too only a couple places to relax other than your

not long after arriving we were a bit hungry but didn t need a big meal, and as the room service choice was just nibbles, the reception allowed us to order off the bar menu and have

lovely location. great stay & staff were very attentive. food & room service were first class

room service late

om service purposes) to tick off and maybe hand to reception or to be collected

it has secure parking and the rooms are generous in size and well equipped

ample parking, free wifi, nice clean accommodation

did not use wifi breakfast first class

also appreciated parking space and option to walk the fields

selection of fruit & cereals & beautiful cooked breakfast

after a long day out i phoned room service

room service and food was very good

my room service tray was left outside my room from 3p.m. until i left the next day

ly time on the second night) and it

no phone in the room so was unable to order room service. terrible wi-fi

room very noisy refused room service at 8.30pm

you have room service which takes roughly 5 minutes to reach your room

room service menu not in room information booklet

no room service menu

wifi does not reach the bedroomsfur

ringing and not answered; several attempts to call reception, almost gave up when wanted room

seeing as i wasn't well,we had room service, the staff was very helpful

i tried to call down for room service, given i was working and didn t want to stop, but no-one answered the phone

stopped serving dinner before we could get there and there wasn't any facility for room service

also no option of room

good position- friendly staff - comfortable bedrooms - good parking.

wifi kept cutting out

we enjoyed a pint in the garden in the afternoon and a great breakfast in the morning

wifi internet was extremely slow but staff did say whole area was having problems with major

needs refurbishment and replacement wifi as this was very poor

this time we ordered room service and the food was exceptional as was breakfast

we are from the lovely room service menu as we arrived just before 8pm and the food was hit and delicious and freshly made

rating than its current 3 stars

ich is due, we understand, to its not having a lift or 24 hour room service)

room service meal was fast and piping hot

we were welcomed with a smile and everyone was really friendly. lovely bar area.

good, but most of all the staff on our stay where fantastic friendly welcoming great with the kids liked it so much we have booked already our stay again thanks again

breakfeast was ample and very tasty, the room in which it was served was a wonder to the kids

bar and food are not available until 7pm, this was not a big problem for us but i think families

as a family with kids, we were really worried

there was fast wifi if that s what you need

there are laundry facilities, dishwasher, oven/hob utensils etc, hairdryer, robes, slippers, toiletries all

we had some drinks at the end of the night in the bar downstairs and that was a great vibe, had breakfast in the same place in the morning and that

check in with detailed instructions provided ahead of time, helpful/friendly staff, really nice bar downstairs, great location

no hints how to activate wifi in the room - and no personal available

there is a bar downstairs that was very busy but we couldn t hear a thing from our

sometimes the wifi was slow

information in the room about accessing room service

room we stayed in was very clean, on arrival the staff could not do enough, room service was offered which was great

they also do not offer room service and meals have to be eaten in the dining room

r staff asked numerous other guests if they d had prepayment authorised and none

ordered room service staff were a bit as if they couldn t be bothered paid nearly 9 for a tuna sandwich

from room service, there didn t seem to be a way to buy a drink at 22

fond of was that it was a cashless hotel and i tried multiple times to contact reception to order room service but they declined the phone every time

waiting for over an hour and half for room service, but they gave us the food complementary so i can t really complain

don t answer the phone for room service

limited choice on room service menu