room service

wifi was poor

we stayed in had personality with a safari theme and bunk beds for the kids

plenty of parking and easy to get to, yet still secluded enough for a peaceful stay

plenty of free parking

ly time on the second night) and it

my room service tray was left outside my room from 3p.m. until i left the next day

after a long day out i phoned room service

room service and food was very good

no phone in the room so was unable to order room service. terrible wi-fi

there was fast wifi if that s what you need

there are laundry facilities, dishwasher, oven/hob utensils etc, hairdryer, robes, slippers, toiletries all

wifi then they tell you no wifi on 2nd floor when you arrive , most rooms are on 2nd

wifi doesn't work, password not correct window do not close

no wifi password given

old food in wardrobe, stains on walls, only thin sheet on double bed no duvet, no telly no wifi no tea or coffee, bar closed down completely and couldn t even use the toilet, had to go and

as having wifi and tv, didn't get either

in the morning room service staff opened the door and we had to shout that we are in there

no room service as advertised on their website

upkeep of hotel wasn't that clean found alot of dead bugs left there false advertisement of room service which i was told on arrival wasn't there some staff did not have knowledge of their

decent size room; comfy bed; room service; dinner. nice staff

no room service. beds left unmade and cups not cleaned or replaced

we arrived too late to go out for tea and would ve liked to be able to order some food via room service while we were getting ready

breakfasts & room service, competent & friendly staff excellent central point for access to local attractions &

no room service

breakfast was slow in the morning wifi was also slow difficult to find the reception

the hotel was clean and uncluttered, tastefully decorated throughout from the reception to the bar and restaurant to our room it all was outstanding

great location helpful staff comfy night great room service

we were given discount as our food had arrived late for room service & we had the children one child being one years old

room service after late check in and breakfast

nice clean hotel, with good room service and atmosphere

going on so weren t able to use the pool/spa facilities which was a shame, and when ordering room service after hours we received a pizza which i can only describe as chicago town

quite dated...bar wasn t open and no room service was available

in three days of staying in the hotel there was no room service to clean, change the bedding or even make the beds whatsoever

skip the set menu and order room service

was no room service as advertised on the menu the phone was not connected the tv was not

i stayed there for 6 days,no room service came to my room

good, but most of all the staff on our stay where fantastic friendly welcoming great with the kids liked it so much we have booked already our stay again thanks again

my kids love it

water pressure was terrible, wifi did not reach the chalet we were staying but not sure if it worked in the inn

my kids love it

wifi did not reach our suite, but having everyone disconnect a bit was a plus

room service staff were excellent

food was great room service was prompt

well stocked bar and room service

the space.. the quietness... room service

it was linked to a restaurant and did room service

30 on saturday evening and they didn't reserve so in the end had to have room service which was not ideal

room service was poor breakfast was poor

room service dinner, even though we arrived late

room service and the rooms where lovely

helped but it was lovely to sit out on the terrace for some food with the option of getting room service if this didn t suit

rvices made up half our

signposting for rooms not great . room service abysmal

really understand the 10 tray charge for room service and we could only order sandwiches as the kitchen had closed, menu says available

design 4/10

der something yet not sent) wifi 4/10 efficiency and the

i read on the internet there was room service but i couldn't see a phone to order with, or a price list

a super friendly hotel with great staff and delicious food which i had with the room service

room service food was poor and paper thin walls, could hear people in next room using the bathroom

room service was very good and on time

a j2o with soda and a lime and soda for 10+ in the bar was extortionate

nice to have the bar downstairs and location is great

tv only worked on wifi so if you weren t a subscriber to netflix,amazon etc there was nothing to watch

check in with detailed instructions provided ahead of time, helpful/friendly staff, really nice bar downstairs, great location

all the staff were helpful & friendly and food in bar was very good

bed, the luxury linen bedding, the gold plated roll top bath, the stylish decor, the chic cafe bar on the ground floor

the room was very large, the bath big, the view perfect, the room service excellent

no bath mat for the floor. no room service

lack of room service for 2nd night

my room was beautiful and the room service was excellent my room was lovely and the bathroom was spotless

no phones in room to use for room service you have

the indoor pool and spa area were good and not overcrowded

dinner was excellent and breakfast was amazing

however i found the staff in the spa treatment area were not as pleasant and the treatment was rushed & not at all relaxing

small spa but in a positive way - made to feel special and nothing was too much trouble, unlike some of

excellent food,beautiful outside hot tub, i was disappointed with the cleanliness of the swimming pool area and the private hot tub

tried to order room service late but they only had a few items available rather than tge full menu

very friendly staff. breakfast

clean, restaurant and bar looked nice although after a long day with two young children we chose room service instead which was good, quick and easy

breakfast was great, room service very quick

om service) and lunch excellent.

room service was good too

delicious i had room service

lovely hotel, great rooms, very peaceful hotel. we had room service and the food was excellent.

waiting for over an hour and half for room service, but they gave us the food complementary so i can t really complain

from room service, there didn t seem to be a way to buy a drink at 22

as a lone traveller, the use of room service was a real benefit to me

nice and loved being able to take hot snack to the room with even the offer to deliver them as room service

staff - good rooom - bathroom had been refurbished - good breakfast with helful staff - plenty of parking and lovely lounge with fire - gets better each time i stay

very minor point was that i struggled to get onto your wifi to be told when we left that i was trying the wrong one and should of been made aware of which

, we weren't in the mood to be paying £110 to be sharing the building with a load of excited kids, some of whom where clearly set on getting pissed

room was modern and liked you had an app to order room service (although we did not) (-) sugar and bottle opener in room online ordering room service didn't (+)stay - rooms well thought out and designed, outdoor bath very serene, good shower, good room service (+)lovely place to stay, very modern and clean, felt private and quiet which was great, room service/food was easy to order and tasted great (theres a useful app) (+) we ordered room service which comes from the bowling green inn which was amazing as well (+)2nd visit, food is superb, and we love the room service breakfast (+) room service was a lovely touch and the whole day/night was so relaxing the bed was extra large and (+) and thanking the staff for the room service food and drinks

secure parking

information about parking, check in/out, restaurant was all really clear

short walk from ashbourne town, parking on site and quiet when the windows and doors are closed

room, lovely hot tub, easy parking, walk to town and tissington trail, food was delicious, service was fast and friendly

in the bathroom, no bath, cheap shampoo and toilet roll, no fridge, no room phone to use for room service, the lighting was bad we could hardly see what we were doing and the tv was really

there is no room service available which was a shame.

forgetting to put hot water in my coffee pot for room service breakfast and then at finally dance music coming on at 6

no comfortable seating

room service not option to order to room without having to leave the room to do so

not a lot of parking spaces.

very clean room and well equipped for two kids in the family room

was fine except the wifi

bad wifi

of boiler or what, don't know from neighbours room and kids slated bed broke

got woke up to room service which we never ordered 3

shower was too hot couldn t use it and the room service was rubbish.

no room service after 8pm

food on the room service was poor by any standard, the burger tasted like a frozen economy burger from

ok an hour)

closing at end of august 2025, very little to offer, breakfast was just cereal - room service- maid didn t exist

no phone to call for help or room service

breakfast no room service faculties

no lift or room service

no phone in the room for room service.

room service was an option which is great as i have adhd and anxiety so not always comfortable

cleanliness, lots of pillows. room service, location, facilities etc

we had room service both nights and the food was excellent

room service a1

the room service food was absolutely delicious and the staff were super friendly and professional

room was so hot i was please they did room service, but was shocked that they charged me 18 for scrambled egg on

no room service.

information in the room about accessing room service

r staff asked numerous other guests if they d had prepayment authorised and none

they also do not offer room service and meals have to be eaten in the dining room

no room service.

i also had room service which came quickly and the food was delicious

everything, great location, comfy rooms, room service is excellent

location to get to from alderley park, smashing room, very spacious, super comfy bed, room service

room service was good

our request for room service for breakfast was also not made

room service was available if needed

the non dinner reservation and room service breakfast

pleasant, if slightly small room, but fine for sleeping

was plenty of parking available, and the location was stunning, providing a peaceful environment despite it being

eating was in the attached pub. would have preferred room service.

nothing but room service would have been good

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my room so i could have a much needed bottle of beer to unwind

there was room service every day

room very noisy refused room service at 8.30pm

room service menu not in room information booklet

you have room service which takes roughly 5 minutes to reach your room

no room service menu

parking . aplenty

really only thing was room service wasn t available for food but think that might just be due to covid-19 so maybe next

7) - comfortable bed! nice friendly staff - room service ace - breakfast yummy!

room service is available yet no menu in the room for breakfast or day time dining

great room

5 times herw before but this time no room service breakfast in bed offered no umbrella included or signature lion on bed like usual and

room service never answered after half hour of trying so had to rush to get ready and down to

room service knocked on the door just as we were getting up to ask what time we were leaving

for the most part, a couple stains on the walls and ceilings, but nothing too egregious, and the room service had done a good job making the bed and providing clean towels and amenities

no bottled water

didn't arrive till late so ordered room service, came very quickly pizza was lovely and homemade great

limited car park space when brew house busy but no problems parking within walking distance.

rooms and bar were really tip top and stylish

loved how relaxed the bar was and the room was lovely

& parking

boutique hotel. excellent location, very comfy beds and a craft beer & gin bar below.